The document is a resume for Julia Reyna seeking a position in the hotel, resort, or vacation industry. She has a Bachelor's degree in Hospitality Management from the University of North Texas and an Associate's degree in General Studies from Navarro Community College. Her work history includes serving positions at Marriott, Redneck Heaven, and Prime Bar where she demonstrated hospitality, increased sales, ensured guest satisfaction, and trained new employees. She has certifications in TABC and food handling.

1. JULIA REYNA
1433 Knight St • Denton, TX 76205
9729210920
juliareyna123@gmail.com
Objective Statement
• Looking for an opportunity to grow in the hotel, resort, or vacation industry eventually leading to a management position in
front desk, sales and marketing, vacation planning, or human resources.
Key Skills
• Successful leader, equally effective as member of a team
• Highly organized able to multi-task and accomplish multiple objectives
• Professional demeanor and attentive to detail
• TABC certified and Food handlers certificate
• Increased sales and overall guest satisfaction
Education
University of North Texas, Denton TX
Bachelor of Science Hospitality Management, Current.
• Management in Hospitality
• Resort/Club Management
• Hospitality Industry Marketing and Sales
• Hospitality Financial and Managerial Accounting
• Human Resources Management
Navarro Community College, Waxahachie TX
Associate of Science General Studies, 2012
Work History
Marriott (Gaylord Texan) Grapevine, TX
Server 10/2013-Current
• Greeted guests in a timely manner, took orders, entered orders into the point of sale computer, ran drinks and food, received
payment
• Guide guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients
• Trained new employees on company policies, restaurant standards, and informed them about the menu and drinks.
• Ensure guest satisfaction and increased it by going above and beyond my ordinary tasks.
Redneck Heaven Arlington, TX
Server 08/2012-07/2013
• Demonstrated genuine hospitality while greeting and establishing rapport with guests
• Suggested additional items to customers to increase restaurant sales
• Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
• Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
Prime Bar Dallas, TX
Server 03/2011 to 04/2012
• Greeted customers in a friendly manner and informed guests of specials for the day
• Worked efficiently when handling many tasks at once and large volumes of guests
• Helped coach and empower new employees
• Appropriately suggested varieties of wine and beer to guest