Rob Soper is a systems analyst with over 12 years of experience in supply chain planning and optimization systems like JDA and SAP. He has extensive experience with SQL, Oracle, and various programming languages. Rob is seeking new opportunities and provides his contact information.

1. ROB SOPER / 3310 Silver Lake Dr Cumming, GA / Email: robksoper@gmail.com
Contact #: (404) 561-6182 / (954) 379-7127
Qualifications:
• 12 years experience with systems analysis and systems integration.
• Integration testing, support, QA and enhancing JDA SCPO suie of applications: JDA Demand, Monitor, Demand
Classification, Fulfillment, Master Planning, Sequencing and Strategy (Manugistics).
• Created and Designed over 30 SCPO enhancments supplying business partners with value optimizing solutions.
• Extensive skills in the analysis and integration of supply chain, and manufacturing systems, enterprise, pos,
inventory, merchandising, space and floor planning. Systems - ); JDA Demand Classification, JDA Demand
Planning; JDA Supply; JDA Master Planning; JDA Monitor, JDA Strategy, JDA Sequencing supply chain systems
(Manugistics); JDA Enterprise Planning; JDA Enterprise Knowledgebase and Allocation (JDA Arthur JDA Enterprise
Architecture and JDA Integrator (platform); JDA IKB Space Planning and JDA EIA (JDA Intactix); JDA POS, WINDSS,
and Portals store systems; JDA PMM merchandising inventory system; JDA Trade Event Management revenue
management system; SAP MRP and APO systems integration; Cognos reporting and business intelligence systems.
• Over 10 years experience with daily utilization and writing of SQL/PLSQL scripting.
• Experienced using UNIX and Shell Scripting for batch processes and optimization.
• Experienced in database configuration, utilization and analysis for Oracle 7 to 11; SQL Server 2000/2005; and MS
Access 2000 to 2007.
• Very comfortable and adept in SDLC with applied activities in requirements, design, implementation, verification
and maintenance phases.
• Applied knowledge in AGILE development methodology as well as Waterfall modeling.
• Utilized User Stories and Use Case scenario knowledge to record user requirements, communicate to team
(functional users, technical users, designers, and developers), and execute changes, via JAD and user sessions
• Isolated incorrect rebate and AP/AR general ledger calculations, and resolved a financial reporting issue which
corrected financial earned benefits for stores and GL parent company.
• Documented and trained personnel on new Trade Event Management application both internally (company
employees) and externally (customers and consultants.)
• Subject Matter Expert for: Application Security, Vendor Product Costing; Revenue Management; SDI (System Data
Interchange); Pricing; Costing; Retail Stock Ledger; Purchase Order Management; Transfer Management;
Organizational Management (including VAT/GST taxation); and Data Management integration.
• Documented functionality and trained team in Indian office on Sales Audit, Pricing Analysis, Vendor product
Costing, VAT/GST and Exclusive Taxation calculations, Purchase Order Management, and Transfer Management
for PMM host system/POS, and PMM host system/Demand and Fulfillment integration projects.
• Expert in investigation of compliance, license validation, financial, planning and inventory data in multi-national
settings, while paying attention to various tax compliance differences, data considerations and version specific
functionality..
• Experience reading and verifying form functionality in IDF for Visual Basic 6.0 and IDE for Uniface 6 and up.
• Knowledge utilizing C++, JavaScript, and Visual Basic.
• Very familiar with Version Control software (PVCS, Tracker, SourceSafe.)
• Experience as a Customer Advocate in multi-cultural environment, for customers in EMEA and ASPAC regions.
• Research, document and train personnel for functional and technical applications and modules.
• Diligent researcher and analytical thinker in isolating areas for base or mod defects, and recommending controls or
design improvements.
• Exceptional attention to detail in all areas, including research, documentation, and maintenance.
• Skilled at handling international relations and support for customers while being conscientious of cultural and
project timeframe constraints.
• Excellent record working under pressure and time limitations regarding investigation, reporting, testing, and
delivery of base, custom fixes, and new release testing.
• Knowledge of both retail management and operations, combined with IT knowledge in supply chain, planning and
inventory systems, provides me with a unique understanding and skills in liaising between internal departments as
well as stores/warehouses and corporate offices.
Essential Skills:
Languages: Visual Basic, C++, Java
Web Technology: DHTML, HTML, XML, JavaScript, ASP.Net, Win Forms, SharePoint.
Database: Oracle 7 to 11, SQL Server 2000/2005, MS Access 2000 to 2007.
GUI: Uniface 6 to 8, Visual Basic 6.0, J2EE, Tivoli job scheduler
Reporting and Tracking tools: Remedy, Cognos 8 BI, Crystal Reports, PVCS Tracker, PeopleSoft CRM
Database querying tools: SQL Navigator; Toad
Version Control: PVCS, Visual SourceSafe

2. Education:
• MBA - Accounting, (in progress), Colorado Technical University, 4335 N Chestnut St Colorado Springs, CO
• BS Information Technology - Database Management (Graduated with honors),
University of Phoenix, 3201 E Elwood St Phoenix, AZ
Professional Experience:
• Georgia Pacific, LLC. 133 Peachtree St NE Atlanta, GA. June 2010 to Present.
Senior Systems Analyst (Consumer Products Group, Information Technology)
Responsibilities:
o Sr. analyst for IT and business of Supply Chain Planning and Optimization (JDA/Manugistics)
o Process and Data Flow modeling for new/updated designs.
o SQL Scripting for application analysis, enhancement technical design, test scripting and automation.
o Oracle schema analysis and maintenance (role grants, system privileges, object grants); Session analysis
(locks, waits, process, IO, statements and open cursors).
o Lead for SCPO on Sales (iPlan/SCPO) integration projects.
o Apply code fixes and promotes to environments (development, test, and production).
o Enhancement writing (including functional and technical specifications) to satisfy business requirements.
o Batch process analysis, resolution and mapping (process monitoring, log file review, trace file review and
reliability tracking) via UNIX and Tivoli job scheduling console.
o Application security specialist for the SCPO foundation, including system management and administration
(search optimization, scenarios, optionsets, data model and process management and system properties.)
o Licensing validation and compliance audits.
o Unit testing for upgrades and patching.
o Write Test plans for enhancements, and work with business on regression testing and UAT.
o Systems and application installation, configuration, and integration (JDA Webworks, Demand, Supply,
Strategy, Monitor, Master Planning, Sequencing, EAI interfacing, SAP (P40, MRP and APO) and DW/BW.
o Liaison between business and IT groups, gathering requirements, and translating into technical language
for Demand, Manufacturing and Deployment applications.
o Identify, report and document bugs discovered in applications.
• JDA Software, Inc. 14400 N 87th St Scottsdale, AZ. August 2000 to March 2010.
Systems Analyst, Subject Matter Expert, and Customer Advocate (Maintenance and Support departments.)
Responsibilities:
o Supported over 23 go-lives and upgrades for customers by assisting in installations, and configurations for
Oracle based host system, Supply Chain, and Revenue Management system.
o QA and unit tester for host systems, Demand and Seasonality products, as well as POS integration.
o Host system integration lead for Demand and Fulfillment and POS projects.
o Quickly became expert for escalation of issues which required testing of controls such as; code compares;
debugging; log file review; trace file formatting and review; batch processing review; data entry checks;
version control and patch management verification; data review using snapshot techniques; and output
and program review using reprocessing techniques.
o Triage, and validate issues for external and internal customers via Uniface, Toad, SQL Navigator.
o Extract code, compile, and unit test patches prior to acceptance.
o Represent Host systems integration team in JAD meetings, and for User/Design/Development discussions
for use cases and user story generation. (Departmental Liaison.)
o Isolate areas of software which were bugs, and also those needing design review.
o Log and report issues in version control system.
o Customer Advocate for Tier 1 companies in EMEA and ASPAC regions.
o Functional trainer and functional documentation writer for Trade Event Management.
• Bed, Bath, & Beyond. 10845 N Tatum Blvd Phoenix, AZ, Miami, FL, Houston, TX, and Los Angeles, CA. May, 1993
to March 1997; and January 1999 to August 2000.
Responsibilities:
o Accountable for the total management of an entire side of department store.
o Managed up to 70 individuals
o Training – Sales customer service, merchandising, front end, receiving, cycle counts, presentation,
procedures.
o Ordering merchandise based on seasonal forecasting, cycle count analysis, exponential smoothing, and
forecast methodology.
o Product merchandising and placement for maximization of sales per planogram and inventory movement.

3. o Cash wrap and back office reconciliation

4. Specialized Training and Certifications:
• JDA Demand – 7/2010
• JDA Monitor – 09/2010
• JDA Sequencing – 09/2010
• JDA Master Planning – 10/2010
• Tivoli – 10/2010
• Market Based Management – 10/2010
• WINDSS Back Office Systems - 06/2004
• PVCS Certification - 08/2004
• Oracle Trace Files - 05/2006
• Retail Stock Ledger - 6/2006
• Sales Audit - 6/2006
• Store Refresh - 5/2007
• CRM 8.9 – 5/2007
• PO Post Release Functions/Arthur Allocation - 2/2008
• Batch Processing - 8/2008
• VPC - 10/2008
• POs & PO Contracts - 10/2008
• PMM & JDA Allocation - 12/2008
• Unix Shell Scripting - 10/2008
• Customizing the UNIX User Environment - 10/2008
• Object pulling/Form and Procedure comparison Class - 5/2009
• PMM/POS Integration Batch structure and running .ksh files – 7/2009
• PMM v7.5 certification - 6/2009