1. Joe A. Brooks
Memphis, TN
901-292-4331 / jabrooks1218@msn.com
www.linkedin.com/in/joebrooks1218
SUMMARY
Senior Management Professional recognized as a leader that is highly driven with progressive
sales marketing and management expertise. Astute in identifying areas in need of
improvement, with the vision to develop and implement successful action plans. Both flexible
and versatile, a well-rounded performer committed to continued excellence. Possess very deep
relationships within both the Memphis business community and the US telecommunications
industry.
• Start-Up Operations
• Network Expansion
• Profit & Loss
• Key Account Management
• Profit Maximization
• Public Relations
PROFESSIONAL EXPERIENCE
LEVEL 3 COMMUNICATIONS, W. TN/AK 2014 – 2015
Vice President/General Manager
Managed all aspects of the business, sales, operations, finance, marketing and public relations.
Full P&L management for W.TN/AR.
• Responsible for $51M in annual recurring revenues, to maintain and grow
• Moved from a negative growth market to a revenue positive growth market within 18
months, by increasing sales and decreasing customer chum.
• Exceeded both gross margin and EBITDA margin expectations, by focusing on revenue
growth, customer retention and efficient operations.
• Lead the organization through the acquisition/merger by Level 3 Communications of TW
Telecom Inc., providing communication, experience and focus on goals.
VERIZON ENTERPRISE SOLUTIONS, Memphis, TN 2009 – 2014
Client Executive
Managed the team that sold to and supported the largest Fortune 100 account in the local
market.
• Sold and implemented first VoIP/SIP services into the account. Ultimately leading to the
sale of a much larger global VoIP/SIP deployment.
• Improved the positioning of Verizon within the account. Both at the Executive level and
within various organizations within the account.
• Spearheaded a large Security win within the account; position Verizon as more than just
a network provider.

2. Joe Brooks jabrooks1218@msn.com
PAETEC COMMUNICATIONS, Memphis, TN 2006 to 2008
Vice President/General Manager
Managed direct sales for five (5) states (KY, TN, AL, MS, LA) including both local and regional
marketing budgets and public relations. Full P&L responsibility for the South Central region.
• Increased revenues by 25% for the region, by increased sales and reduced customer
churn
• Exceed both gross margin and EBITDA revenue
• Implemented Customer Advisory Boards, increasing key customer satisfaction.
TACHYON NETWORKS INC, Memphis, TN 2004 to 2006
Satellite broadband service provider headquartered in San Diego, CA and specializing in
providing IP connectivity over Ku Band Satellites.
Senior Vice President, Sales & Marketing
Directed all direct and indirect channel sales also to include all marketing and public relations.
Offered Broadband access via Ku Band Satellites, focused on the Commercial Enterprise and
Government agencies.
• More than doubled revenue from the MCI sales channel within 10 months.
• Hired as Channel Vice President and promoted to Senior Vice President of Sales
and Marketing within 12 months of hire date
MCI, Memphis, TN 1982 to 2004
(Now Verizon Enterprise Solutions)
Vice President, Sales & Marketing, SkyTel Division (2002 – 2004) oversaw all activities of
commercial sales, service, marketing and training nationwide. Offered wireless data services
focused primarily toward Fortune 1000 customers including low-tech (paging and messaging)
and high-tech (wireless applications, e-mail and systems integration) product lines. Managed
350+ employees in sales, sales support, marketing and training.
• Generated revenue of $269 million with full P&L responsibility including budgets,
forecasts and business plans.
• Refocused organization on core product lines resulting in tighter integration into parent
company.
• Slowed revenue decline in an extremely outdated market
• Additional Relevant MCI Experience: Vice President of Sales, Marketing, & Customer
Service, Broadband Solutions and Regional Director, Global Solutions
EDUCATION
BSBA, Marketing and Management, MISSISSIPPI COLLEGE, Clinton, MS
PROFESSIONAL AND COMMUNITY AFFILIATIONS
• Memphis Better Business Bureau – Board of Directors
• Mid-South Red Cross – Board of Directors
• Memphis Chamber of Commerce – Board of Advisors
• Memphis Public Library – Technology Task Force

3. Joe Brooks jabrooks1218@msn.com
• Greater Memphis IT Council – Board of Directors
• Memphis Oral School for the Deaf – Board of Director