SlideShare a Scribd company logo
JOAN L PAYLOR
Professional Summary
Results-driven and highly skilled management professional with diverse experience in the mortgage banking and
financial industry. Provide strategic value to customers including leveraging trends in customer industries/marketplaces
to shape solutions and approaches. Broad scope of experience encompassing problem resolution, client/vendor
relations, team leadership and business development. Adept in assessing operational capabilities, creating and
implementing process improvements, and streamlining overall operations for optimal business efficiency.
Skill Highlights
Mortgage Banking Experience
Quality Assurance
Financial Analysis
Team Leadership
Lending Product Knowledge
Needs Assessment
Credit Investigations
Risk Management
Core Accomplishments
Drove mortgage lending operations closing over $1 billion in mortgage loans within a five year period.
Spearhead mortgage sales generating $10.3 million in gains with 0% buyback within one year.
Identify and implement a new lending program generating $42 million closed loans in one month and a 400%
increase in volume for the year.
Strengthen the leadership team successfully completing the merger between two full-service credit unions with
$1 billion in combined assets within a nine-month period.
Mentor multiple teams through system conversions to improve efficiency and performance in the mortgage,
consumer lending and credit card areas.
Earn the top CAMEL (credit union soundness) rating for mortgage underwriting.
Professional Experience
Mortgage Lending Consultant
April 2014 to November 2014
Independent Consultant - Philadelphia, PA
Identify and recommend alternative lending products, funding, and loan-structuring solutions increasing loan
closures 20% in six-months.
Vice President of Real Estate Lending
April 2005 to August 2013
Citadel Federal Credit Union - Philadelphia, PA
Drove strategy and business plans for the real estate division generating 10% increase in mortgage closures
year after year.
Mentored a team of ten professionals closing $1.0 billion in real estate loans within a five-year period.
Spearheaded a mortgage wholesale program with $288 million funded within five years and zero delinquency.
Oversaw the profitable sale of $418 million in quality mortgage loans in the secondary market generating $10.8
million in gains with 0% buyback within a five-year time frame.
Ensured loans conform to specific program, compliance, due diligence, and industry requirements.
Analyze and evaluate collateral, credit, and financial status of individuals to guide borrowers in conventional loan
processes.
Ensured compliance with company policies and procedures; lead staff training initiatives to maximize productivity.
Completed the merger of two large credit unions totaling $1 billion in 2005 to effectively function as one.
Implement new lending products, pricing and underwriting guidelines increasing loan volume 25%
Led lending teams to effectively complete system conversions for the merging credit union. Systems include
USERS Lending Navigator, Mortgagebot, FICS Origination and Servicing and PSCU to our in-house credit
127 Stirrup Circle, West Chester PA 19382
Home: 610-399-5395 - Cell: 610-955-9648 - Joan.Paylor@yahoo.com
card program. Expenses declined 25% and volume increased 10%.
Vice President of Lending
February 1992 to April 2005
Atlantic Credit Union - Newtown Square, PA
Drove lending growth from $70 million to $240 million while maintaining delinquency of less than 1% and charge
offs at 25 basis points.
Lending and Collection Manager
April 1988 to January 1992
Atlantic Credit Union - Philadelphia, PA
Mortgage Loan Officer
May 1983 to March 1988
Atlantic Credit Union - Philadelphia, PA
Head Teller
April 1980 to April 1983
Atlantic Credit Union - Philadelphia, PA
Front End Coordinator
July 1977 to June 1979
Pantry Pride Supermarket - Philadelphia, PA
Affiliations
National Association of Professional Women (NAPW) - 2013 to present
Leadership Circle Award for Exceptional Loan Performance - 2012 to 2013
FFIEC Financial Literacy Trainer - 2001 to 2003
Advisory Board Member, Credit Union Lending Society - 1992 to 2002
Advisory Board Member, PSCU Financial Services - 1994 to 2000

More Related Content

What's hot

Growing Your Practice in a Fee-Compressed Environment
Growing Your Practice in a Fee-Compressed EnvironmentGrowing Your Practice in a Fee-Compressed Environment
Growing Your Practice in a Fee-Compressed Environment
BPAS
 
CynthiaSoukup
CynthiaSoukupCynthiaSoukup
CynthiaSoukup
Cynthia Soukup
 
New Zealand Franchising Confidence Index | January 2017
New Zealand Franchising Confidence Index | January 2017New Zealand Franchising Confidence Index | January 2017
New Zealand Franchising Confidence Index | January 2017
Franchize Consultants
 
Final Project Presentation_8.14.15
Final Project Presentation_8.14.15Final Project Presentation_8.14.15
Final Project Presentation_8.14.15
Candace Johnson
 
Cash Balance Plans - Ken Prell - Jason Disco
Cash Balance Plans - Ken Prell - Jason DiscoCash Balance Plans - Ken Prell - Jason Disco
Cash Balance Plans - Ken Prell - Jason Disco
BPAS
 
Maximizing Resources in the BPAS Advisor Portal
Maximizing Resources in the BPAS Advisor PortalMaximizing Resources in the BPAS Advisor Portal
Maximizing Resources in the BPAS Advisor Portal
BPAS
 
Nonprofit Business Plans
Nonprofit Business PlansNonprofit Business Plans
Nonprofit Business Plans
Rainmaker Solutions
 
Optimizing Leverage through Partnership
Optimizing Leverage through Partnership Optimizing Leverage through Partnership
Optimizing Leverage through Partnership
CSO Partners
 
New Zealand Franchising Confidence Index | October 2019
New Zealand Franchising Confidence Index | October 2019New Zealand Franchising Confidence Index | October 2019
New Zealand Franchising Confidence Index | October 2019
Franchize Consultants
 
Winning Plans through Value Added Administration - Brian Douglas - Joe Boyle ...
Winning Plans through Value Added Administration - Brian Douglas - Joe Boyle ...Winning Plans through Value Added Administration - Brian Douglas - Joe Boyle ...
Winning Plans through Value Added Administration - Brian Douglas - Joe Boyle ...
BPAS
 
Considering MEPs and METs - Brian Nicholson
Considering MEPs and METs - Brian NicholsonConsidering MEPs and METs - Brian Nicholson
Considering MEPs and METs - Brian Nicholson
BPAS
 
Maximizing Plan Assets
Maximizing Plan AssetsMaximizing Plan Assets
Maximizing Plan Assets
BPAS
 
New Zealand Franchising Confidence Index | July 2015
New Zealand Franchising Confidence Index | July 2015New Zealand Franchising Confidence Index | July 2015
New Zealand Franchising Confidence Index | July 2015
Franchize Consultants
 
linked in attachment
linked in attachmentlinked in attachment
linked in attachment
Greg McMurdie
 
Transformation manager interview presentation
Transformation manager interview presentationTransformation manager interview presentation
Transformation manager interview presentation
Burning Leaf Creatives
 
New Zealand Franchising Confidence Index | July 2014
New Zealand Franchising Confidence Index | July 2014New Zealand Franchising Confidence Index | July 2014
New Zealand Franchising Confidence Index | July 2014
Franchize Consultants
 
BPAS Partner Best Practice - Paul Neveu
BPAS Partner Best Practice - Paul NeveuBPAS Partner Best Practice - Paul Neveu
BPAS Partner Best Practice - Paul Neveu
BPAS
 
Strategies to Overcome Objections to Auto Plans - Elizabeth Kaido
Strategies to Overcome Objections to Auto Plans - Elizabeth KaidoStrategies to Overcome Objections to Auto Plans - Elizabeth Kaido
Strategies to Overcome Objections to Auto Plans - Elizabeth Kaido
BPAS
 
2010 Real Solutions Business Strategy
2010 Real Solutions Business Strategy2010 Real Solutions Business Strategy
2010 Real Solutions Business Strategy
realsolutions
 
Funding Sources for Non Profit Organizations, and the Pros and Cons of each
Funding Sources for Non Profit Organizations, and the Pros and Cons of eachFunding Sources for Non Profit Organizations, and the Pros and Cons of each
Funding Sources for Non Profit Organizations, and the Pros and Cons of each
ARK Consulting
 

What's hot (20)

Growing Your Practice in a Fee-Compressed Environment
Growing Your Practice in a Fee-Compressed EnvironmentGrowing Your Practice in a Fee-Compressed Environment
Growing Your Practice in a Fee-Compressed Environment
 
CynthiaSoukup
CynthiaSoukupCynthiaSoukup
CynthiaSoukup
 
New Zealand Franchising Confidence Index | January 2017
New Zealand Franchising Confidence Index | January 2017New Zealand Franchising Confidence Index | January 2017
New Zealand Franchising Confidence Index | January 2017
 
Final Project Presentation_8.14.15
Final Project Presentation_8.14.15Final Project Presentation_8.14.15
Final Project Presentation_8.14.15
 
Cash Balance Plans - Ken Prell - Jason Disco
Cash Balance Plans - Ken Prell - Jason DiscoCash Balance Plans - Ken Prell - Jason Disco
Cash Balance Plans - Ken Prell - Jason Disco
 
Maximizing Resources in the BPAS Advisor Portal
Maximizing Resources in the BPAS Advisor PortalMaximizing Resources in the BPAS Advisor Portal
Maximizing Resources in the BPAS Advisor Portal
 
Nonprofit Business Plans
Nonprofit Business PlansNonprofit Business Plans
Nonprofit Business Plans
 
Optimizing Leverage through Partnership
Optimizing Leverage through Partnership Optimizing Leverage through Partnership
Optimizing Leverage through Partnership
 
New Zealand Franchising Confidence Index | October 2019
New Zealand Franchising Confidence Index | October 2019New Zealand Franchising Confidence Index | October 2019
New Zealand Franchising Confidence Index | October 2019
 
Winning Plans through Value Added Administration - Brian Douglas - Joe Boyle ...
Winning Plans through Value Added Administration - Brian Douglas - Joe Boyle ...Winning Plans through Value Added Administration - Brian Douglas - Joe Boyle ...
Winning Plans through Value Added Administration - Brian Douglas - Joe Boyle ...
 
Considering MEPs and METs - Brian Nicholson
Considering MEPs and METs - Brian NicholsonConsidering MEPs and METs - Brian Nicholson
Considering MEPs and METs - Brian Nicholson
 
Maximizing Plan Assets
Maximizing Plan AssetsMaximizing Plan Assets
Maximizing Plan Assets
 
New Zealand Franchising Confidence Index | July 2015
New Zealand Franchising Confidence Index | July 2015New Zealand Franchising Confidence Index | July 2015
New Zealand Franchising Confidence Index | July 2015
 
linked in attachment
linked in attachmentlinked in attachment
linked in attachment
 
Transformation manager interview presentation
Transformation manager interview presentationTransformation manager interview presentation
Transformation manager interview presentation
 
New Zealand Franchising Confidence Index | July 2014
New Zealand Franchising Confidence Index | July 2014New Zealand Franchising Confidence Index | July 2014
New Zealand Franchising Confidence Index | July 2014
 
BPAS Partner Best Practice - Paul Neveu
BPAS Partner Best Practice - Paul NeveuBPAS Partner Best Practice - Paul Neveu
BPAS Partner Best Practice - Paul Neveu
 
Strategies to Overcome Objections to Auto Plans - Elizabeth Kaido
Strategies to Overcome Objections to Auto Plans - Elizabeth KaidoStrategies to Overcome Objections to Auto Plans - Elizabeth Kaido
Strategies to Overcome Objections to Auto Plans - Elizabeth Kaido
 
2010 Real Solutions Business Strategy
2010 Real Solutions Business Strategy2010 Real Solutions Business Strategy
2010 Real Solutions Business Strategy
 
Funding Sources for Non Profit Organizations, and the Pros and Cons of each
Funding Sources for Non Profit Organizations, and the Pros and Cons of eachFunding Sources for Non Profit Organizations, and the Pros and Cons of each
Funding Sources for Non Profit Organizations, and the Pros and Cons of each
 

Viewers also liked

JuliaCallahanResumeSept2015 (2)
JuliaCallahanResumeSept2015 (2)JuliaCallahanResumeSept2015 (2)
JuliaCallahanResumeSept2015 (2)
Julia Callahan
 
RICKIE BILL RESUME
RICKIE BILL RESUMERICKIE BILL RESUME
RICKIE BILL RESUME
Rickie Bill
 
Koffler Resume 10012016
Koffler Resume 10012016Koffler Resume 10012016
Koffler Resume 10012016
jlkoffler
 
Raymond Pell Resume
Raymond Pell ResumeRaymond Pell Resume
Raymond Pell Resume
Ray Pell
 
Resume -1.PDF
Resume -1.PDFResume -1.PDF
Resume -1.PDF
Yolanda Gulbranson
 
Harrison Sports Doc
Harrison Sports DocHarrison Sports Doc
Harrison Sports Doc
Ed Harrison
 
Tiffany McNeill Cover letter/Resume/Letters of rec
Tiffany McNeill Cover letter/Resume/Letters of recTiffany McNeill Cover letter/Resume/Letters of rec
Tiffany McNeill Cover letter/Resume/Letters of rec
Tiffany McNeill
 
ECI-Newsletter Oct 2015
ECI-Newsletter Oct 2015ECI-Newsletter Oct 2015
ECI-Newsletter Oct 2015
Karen Demmler
 
Copy of philip rahling resume
Copy of philip rahling resumeCopy of philip rahling resume
Copy of philip rahling resume
Phil Rahling
 
Steve Resume 2015
Steve Resume 2015Steve Resume 2015
Steve Resume 2015
Steve Davis
 
Duffy_Robert_Resume 2016
Duffy_Robert_Resume 2016Duffy_Robert_Resume 2016
Duffy_Robert_Resume 2016
Robert Duffy
 
Lisa's resume
Lisa's resumeLisa's resume
Lisa's resume
Lisa Jasiunas
 
Schnur, Mary Ann Resume 2016-3
Schnur, Mary Ann Resume  2016-3Schnur, Mary Ann Resume  2016-3
Schnur, Mary Ann Resume 2016-3
Mary Ann Schnur
 
John's resume
John's resumeJohn's resume
John's resume
johnnny11169
 
Connie Wright -Resume
Connie Wright -ResumeConnie Wright -Resume
Connie Wright -Resume
Wright1
 
Resume Kliwinski, FINAL FINAL - Copy
Resume Kliwinski, FINAL FINAL - CopyResume Kliwinski, FINAL FINAL - Copy
Resume Kliwinski, FINAL FINAL - Copy
David Kliwinski
 

Viewers also liked (16)

JuliaCallahanResumeSept2015 (2)
JuliaCallahanResumeSept2015 (2)JuliaCallahanResumeSept2015 (2)
JuliaCallahanResumeSept2015 (2)
 
RICKIE BILL RESUME
RICKIE BILL RESUMERICKIE BILL RESUME
RICKIE BILL RESUME
 
Koffler Resume 10012016
Koffler Resume 10012016Koffler Resume 10012016
Koffler Resume 10012016
 
Raymond Pell Resume
Raymond Pell ResumeRaymond Pell Resume
Raymond Pell Resume
 
Resume -1.PDF
Resume -1.PDFResume -1.PDF
Resume -1.PDF
 
Harrison Sports Doc
Harrison Sports DocHarrison Sports Doc
Harrison Sports Doc
 
Tiffany McNeill Cover letter/Resume/Letters of rec
Tiffany McNeill Cover letter/Resume/Letters of recTiffany McNeill Cover letter/Resume/Letters of rec
Tiffany McNeill Cover letter/Resume/Letters of rec
 
ECI-Newsletter Oct 2015
ECI-Newsletter Oct 2015ECI-Newsletter Oct 2015
ECI-Newsletter Oct 2015
 
Copy of philip rahling resume
Copy of philip rahling resumeCopy of philip rahling resume
Copy of philip rahling resume
 
Steve Resume 2015
Steve Resume 2015Steve Resume 2015
Steve Resume 2015
 
Duffy_Robert_Resume 2016
Duffy_Robert_Resume 2016Duffy_Robert_Resume 2016
Duffy_Robert_Resume 2016
 
Lisa's resume
Lisa's resumeLisa's resume
Lisa's resume
 
Schnur, Mary Ann Resume 2016-3
Schnur, Mary Ann Resume  2016-3Schnur, Mary Ann Resume  2016-3
Schnur, Mary Ann Resume 2016-3
 
John's resume
John's resumeJohn's resume
John's resume
 
Connie Wright -Resume
Connie Wright -ResumeConnie Wright -Resume
Connie Wright -Resume
 
Resume Kliwinski, FINAL FINAL - Copy
Resume Kliwinski, FINAL FINAL - CopyResume Kliwinski, FINAL FINAL - Copy
Resume Kliwinski, FINAL FINAL - Copy
 

Similar to Joan Paylor Resume 6-10-15-2

Joan Paylor Resume 7-2014
Joan Paylor Resume 7-2014Joan Paylor Resume 7-2014
Joan Paylor Resume 7-2014
Joan Paylor
 
Joan Paylor Resume 7-2014
Joan Paylor Resume 7-2014Joan Paylor Resume 7-2014
Joan Paylor Resume 7-2014
Joan Paylor
 
Malia Shelton - MOM Resume w AFCU
Malia Shelton - MOM Resume w AFCUMalia Shelton - MOM Resume w AFCU
Malia Shelton - MOM Resume w AFCU
Malia Shelton
 
Jillian daly resume 8 26-16
Jillian daly resume 8 26-16Jillian daly resume 8 26-16
Jillian daly resume 8 26-16
Jillian Burns
 
Michael Warrell Resume
Michael Warrell ResumeMichael Warrell Resume
Michael Warrell Resume
Michael Warrell
 
upumares
upumaresupumares
upumares
Umair Chaudhry
 
General Resume
General ResumeGeneral Resume
General Resume
Lennie Lundervold
 
ResumeDoc3
ResumeDoc3ResumeDoc3
ResumeDoc3
Mike Bradley
 
Dan whitaker resume slide share 05 11 15
Dan whitaker resume slide share 05 11 15Dan whitaker resume slide share 05 11 15
Dan whitaker resume slide share 05 11 15
Dan Whitaker
 
Dan Whitaker resume slide share 05 11 15
Dan Whitaker resume slide share 05 11 15Dan Whitaker resume slide share 05 11 15
Dan Whitaker resume slide share 05 11 15
Dan Whitaker
 
Sunita Rajmalani iRock Resume
Sunita Rajmalani iRock ResumeSunita Rajmalani iRock Resume
Sunita Rajmalani iRock Resume
Sunita Rajmalani
 
my resume
my resumemy resume
my resume
Tyler Judd, MBA
 
VES_CV_v12.0
VES_CV_v12.0VES_CV_v12.0
VES_CV_v12.0
Vincent Scarinci
 
2015 Resume
2015 Resume2015 Resume
2015 Resume
Brent Nelson
 
Cdhill Resume 4.28.15
Cdhill Resume 4.28.15Cdhill Resume 4.28.15
Cdhill Resume 4.28.15
Courtney Hill, MBA
 
Resume_RJR_2016.2
Resume_RJR_2016.2Resume_RJR_2016.2
Resume_RJR_2016.2
Rick Roberts
 
Will Mitchell Resume
Will Mitchell ResumeWill Mitchell Resume
Will Mitchell Resume
Will Mitchell
 
Joe Rohs Resume
Joe Rohs ResumeJoe Rohs Resume
Joe Rohs Resume
Joe Rohs
 
D.S.R. Resume 2016
D.S.R. Resume 2016D.S.R. Resume 2016
D.S.R. Resume 2016
Danny S Roberts
 
fINANCIAL SERVICES
fINANCIAL SERVICESfINANCIAL SERVICES
fINANCIAL SERVICES
Marlon Nunn
 

Similar to Joan Paylor Resume 6-10-15-2 (20)

Joan Paylor Resume 7-2014
Joan Paylor Resume 7-2014Joan Paylor Resume 7-2014
Joan Paylor Resume 7-2014
 
Joan Paylor Resume 7-2014
Joan Paylor Resume 7-2014Joan Paylor Resume 7-2014
Joan Paylor Resume 7-2014
 
Malia Shelton - MOM Resume w AFCU
Malia Shelton - MOM Resume w AFCUMalia Shelton - MOM Resume w AFCU
Malia Shelton - MOM Resume w AFCU
 
Jillian daly resume 8 26-16
Jillian daly resume 8 26-16Jillian daly resume 8 26-16
Jillian daly resume 8 26-16
 
Michael Warrell Resume
Michael Warrell ResumeMichael Warrell Resume
Michael Warrell Resume
 
upumares
upumaresupumares
upumares
 
General Resume
General ResumeGeneral Resume
General Resume
 
ResumeDoc3
ResumeDoc3ResumeDoc3
ResumeDoc3
 
Dan whitaker resume slide share 05 11 15
Dan whitaker resume slide share 05 11 15Dan whitaker resume slide share 05 11 15
Dan whitaker resume slide share 05 11 15
 
Dan Whitaker resume slide share 05 11 15
Dan Whitaker resume slide share 05 11 15Dan Whitaker resume slide share 05 11 15
Dan Whitaker resume slide share 05 11 15
 
Sunita Rajmalani iRock Resume
Sunita Rajmalani iRock ResumeSunita Rajmalani iRock Resume
Sunita Rajmalani iRock Resume
 
my resume
my resumemy resume
my resume
 
VES_CV_v12.0
VES_CV_v12.0VES_CV_v12.0
VES_CV_v12.0
 
2015 Resume
2015 Resume2015 Resume
2015 Resume
 
Cdhill Resume 4.28.15
Cdhill Resume 4.28.15Cdhill Resume 4.28.15
Cdhill Resume 4.28.15
 
Resume_RJR_2016.2
Resume_RJR_2016.2Resume_RJR_2016.2
Resume_RJR_2016.2
 
Will Mitchell Resume
Will Mitchell ResumeWill Mitchell Resume
Will Mitchell Resume
 
Joe Rohs Resume
Joe Rohs ResumeJoe Rohs Resume
Joe Rohs Resume
 
D.S.R. Resume 2016
D.S.R. Resume 2016D.S.R. Resume 2016
D.S.R. Resume 2016
 
fINANCIAL SERVICES
fINANCIAL SERVICESfINANCIAL SERVICES
fINANCIAL SERVICES
 

Joan Paylor Resume 6-10-15-2

  • 1. JOAN L PAYLOR Professional Summary Results-driven and highly skilled management professional with diverse experience in the mortgage banking and financial industry. Provide strategic value to customers including leveraging trends in customer industries/marketplaces to shape solutions and approaches. Broad scope of experience encompassing problem resolution, client/vendor relations, team leadership and business development. Adept in assessing operational capabilities, creating and implementing process improvements, and streamlining overall operations for optimal business efficiency. Skill Highlights Mortgage Banking Experience Quality Assurance Financial Analysis Team Leadership Lending Product Knowledge Needs Assessment Credit Investigations Risk Management Core Accomplishments Drove mortgage lending operations closing over $1 billion in mortgage loans within a five year period. Spearhead mortgage sales generating $10.3 million in gains with 0% buyback within one year. Identify and implement a new lending program generating $42 million closed loans in one month and a 400% increase in volume for the year. Strengthen the leadership team successfully completing the merger between two full-service credit unions with $1 billion in combined assets within a nine-month period. Mentor multiple teams through system conversions to improve efficiency and performance in the mortgage, consumer lending and credit card areas. Earn the top CAMEL (credit union soundness) rating for mortgage underwriting. Professional Experience Mortgage Lending Consultant April 2014 to November 2014 Independent Consultant - Philadelphia, PA Identify and recommend alternative lending products, funding, and loan-structuring solutions increasing loan closures 20% in six-months. Vice President of Real Estate Lending April 2005 to August 2013 Citadel Federal Credit Union - Philadelphia, PA Drove strategy and business plans for the real estate division generating 10% increase in mortgage closures year after year. Mentored a team of ten professionals closing $1.0 billion in real estate loans within a five-year period. Spearheaded a mortgage wholesale program with $288 million funded within five years and zero delinquency. Oversaw the profitable sale of $418 million in quality mortgage loans in the secondary market generating $10.8 million in gains with 0% buyback within a five-year time frame. Ensured loans conform to specific program, compliance, due diligence, and industry requirements. Analyze and evaluate collateral, credit, and financial status of individuals to guide borrowers in conventional loan processes. Ensured compliance with company policies and procedures; lead staff training initiatives to maximize productivity. Completed the merger of two large credit unions totaling $1 billion in 2005 to effectively function as one. Implement new lending products, pricing and underwriting guidelines increasing loan volume 25% Led lending teams to effectively complete system conversions for the merging credit union. Systems include USERS Lending Navigator, Mortgagebot, FICS Origination and Servicing and PSCU to our in-house credit 127 Stirrup Circle, West Chester PA 19382 Home: 610-399-5395 - Cell: 610-955-9648 - Joan.Paylor@yahoo.com
  • 2. card program. Expenses declined 25% and volume increased 10%. Vice President of Lending February 1992 to April 2005 Atlantic Credit Union - Newtown Square, PA Drove lending growth from $70 million to $240 million while maintaining delinquency of less than 1% and charge offs at 25 basis points. Lending and Collection Manager April 1988 to January 1992 Atlantic Credit Union - Philadelphia, PA Mortgage Loan Officer May 1983 to March 1988 Atlantic Credit Union - Philadelphia, PA Head Teller April 1980 to April 1983 Atlantic Credit Union - Philadelphia, PA Front End Coordinator July 1977 to June 1979 Pantry Pride Supermarket - Philadelphia, PA Affiliations National Association of Professional Women (NAPW) - 2013 to present Leadership Circle Award for Exceptional Loan Performance - 2012 to 2013 FFIEC Financial Literacy Trainer - 2001 to 2003 Advisory Board Member, Credit Union Lending Society - 1992 to 2002 Advisory Board Member, PSCU Financial Services - 1994 to 2000