Jitterbit connected with the crowd at Phillyforce, sharing Salesforce integration tips and use cases. Check it out!

1. 1
Enterprise Integration Made Easy.

2. ABOUT JITTERBIT:
Most people know us at least for Data Loader
2
50,000
Jitterbit Salesforce users

3. But did you know…
3
• Jitterbit has 10+ years of experience
• We’ve connected 1000+ endpoints
• Automated 100K+ processes
• Have connector apps for commons systems like
• SAP, Oracle, Apttus, NetSuite & more
...and our customers do this with Harmony, our Integration
Platform
500
Mutual Salesforce & Jitterbit
Harmony customers

4. 4
70% of companies will "attempt" to go digital but only 30% will succeed
“ ”Cisco CEO John Chambers – June 2015
52%
of Fortune 500 firms are gone since 2000
Revenue opportunity from connected devices used by
employees, partners, and customers in the next 15 years
$1.9 Trillion
Are you ready for the risk and reward of digital business?
2000 2015 2030

5. 5
In this new API economy, those without an API strategy will be left behind.
Customers
Deliver digital experiences
Employees
Increase your agility & speed
Partners
Open new revenue channels
Departments
Developers
ISVs
Suppliers
B2B Apps
Mobile
Digital Assets
Connectivity is Transforming Digital Businesses
“
Apps Internet of Things
Resellers
Providers

6. Jitterbit Harmony: The Leading Cloud Integration Platform
10,000+
Public APIs3,500+
Cloud Services
100M+
Customers, Partners, Suppliers
50B+
Internet of Things
5B+
Social/Mobile
Internal APIsEnterprise Apps Databases
Data Warehouses
Synchronization
Process Integration
Real-time Connectivity

7. Connecting Digital Processes Across Every Department
Marketing
Campaigns execution
Events management
Segmentation
Customer dialogs
Forecasting
Pipeline visibility
Advanced analytics
HR
Onboarding
Payroll
Benefits
Employee relations
Employee portals
Finance
Accounts receivable
Accounts payable
Budgeting
Invoicing
Approvals
Quarter end
Operations
Revenue management
Procurement
Approvals
Compliance
Commissions
Pricing & Inventory
Supply
Transportation
Warehousing
Logistics
Invoicing
Sourcing
Procurement
Sales
Order management
Aggregated Forecast 360
Customer view
Credit checks
ERP Visibility
Inventory
Billing & New accounts
Support
Case management
Returns management
Upsell/Cross-sell
Shipping
Call Center Reporting
Operations
Order Management
Field Service
Work Orders
Scheduling
Asset management
Stock inventory
Time and expense
Field operations
Service orders
Omni Channel
eCommerce
Digital storefronts
Online inventory
Online orders
Shipping
B2B Order APIs
EDI
550+ Apps
 Reduced resources & costs
 Increased speed to market & revenues
 Boosted services & customer satisfaction
SOAP REST ODBC JDBC EDI LDAP
"Jitterbit is my silver bullet for any integration challenge that customers throw at me.”
- Satish Paul, Platform Architect
JSON

8. The Result: Customer Success Across Every Vertical
Transportation
& Logistics
Business &
Services
Energy
Healthcare &
Life Sciences
Consumer &
Retail
Communicatio
n & Media
Financial
Services
TechnologyManufacturing

9. Use Cases of Common Integrations
System of Engagement
Lead Management
Account Planning
Pipeline Management
Forecasting
Products/Pricing
Case Management
Knowledge Base
Field Service
Partner Marketing
Customer Engagement
Prospect Marketing
Integrated Quoting
Deal Structuring
Quote Generation
Product Configuration
Customer + Partner Community
Lead Management (Partners)
CPQ Collaboration
Case Management
Self Service
Customer Collaboration
Account History
Marketing Promotions
Systems of Record
+ Salesforce Connect
Products
Quotes
Orders
Invoices
Bill To/Ship To
BOL/BOM

10. 10
Jitterbit Harmony IPaaS Product Demonstration

11. Odyssey Delivers Real-time Transportation Management.
Siloed and disparate back office systems of record.
Manual transportation management processes.
Lack of visibility to quoting, pricing and back office.
Error prone processes and data duplication.
Before
Integration is now a platform differentiation.
Odyssey owns easy implementation adhering to security policies.
Seamless digital processes tie customer back office with WIN.
Increased and up-to-the-second data accuracy.
After

12. Mophie Powers Digital Business with Real-time APIs
Fragmented manual processes
Siloed and redundant data
Integration relied on one-off applications and CSV files
Before
Centralized automated operations
Improved response & delivery times for customers
Flexible, agile development — ideal for int’l growth
Operates with APIs used by all partners above
After
Warranties,
Returns,
Samples
Products,
Inventory &
Warehouse
Mgm’t
Website Orders
Shipping/Retur
ns
Shipping/Retur
ns
3rd Party Logistics
Post Office

13. Club Auto Drives Real-time Roadside Assistance with Harmony Live!
Siloed and disparate OEM systems of record
Disconnect between subscribers & regional suppliers
Lack of visibility to motorist/subscriber details
Manual, error prone processes
Before
Call Center has 360-degree visibility of stranded motorists.
Regional roadside assistance dispatched in real-time.
Jitterbit APIs securely expose OEM and Supplier systems in minutes.
Jitterpak templates offer reusability for new client & supplier apps
After
Analytics
Call Center
Mobile
Roadside
Assistance
Call Center
Mobile

14. Berklee Brings Harmony to Connected Student Management
Legacy Monolithic system did not support agile processes
Siloed and redundant data locked in legacy apps and depts
No centralized reporting and visibility across network
Forced to create “copy” of data across multiple systems
Before
Connected, best of breed services deliver modern student experience
Create a true hub and spoke integration model across college
Orchestration of customer interactions across all devices
Centralized control of data eases maintenance of data flows
After
Legacy Enrollment
Learning Mgt System
Reporting