The document provides an introduction to eCommerce technology. It defines eCommerce as the application of information technologies to enable commercial transactions between two parties over the Internet. It discusses the key technologies used in eCommerce like databases, servers, browsers, protocols and discusses how technologies like mobile commerce are extending eCommerce capabilities. The objectives of the course are to understand eCommerce in the context of eBusiness and learn about the technical infrastructure required to support eCommerce transactions.

1. Introduction to eCommerce Technology

10. The Internet Economy Business Growth Source:Forrester

11. The Internet Economy Global Forecast £40 £90 £190 £480 £1,000 £1,600 Source: Forrester Hyper-growth begins £75B 1998 – 111M users 2000 – 320M users 2005 – 720M users £1.6T £500 £1,000 £1,500 0 Sales (billions) 1998 1999 2000 2001 2002 2003

12. The Internet Economy: The Race is On Commerce threshold 1998 1999 2000 2001 2002 2003 2004 2005 Hyper-growth begins Source: Forrester By 2003: Over half of all Internet transactions are made by non-PC devices. U.S. U.S. Canada Canada UK UK Japan Japan France France Italy Italy Germany Germany

14. The Emergence of eBusiness Enterprise Resource Planning Supply Chain Management Customer Relationship Management Selling Chain Management Procurement Management Knowledge Management Supp liers Services Customers Distributers Customers Partners Government Agents Partners So Where’s the eCommerce?

20. What Is eCommerce? Technology Perspective SQL HTTP Servlets HTML Servers Applets Browsers TCP/IP CGI Cookies POP Database JSPs Java MIME DW/DM SMTP FTP Authentication Encryption Wireless Pervasive Computing Smart Cards XML URL e-Payment SSL

21. What is eCommerce? Technology Perspective Mobile-Phone PDA Laptop Desktop Web Application Servers Data and Transaction Servers Edge Server The Hardware The Software