Julian Carlos Fuentes Leal has over 20 years of experience in systems analysis, development, implementation and support. His resume highlights his roles as a Senior Systems Specialist at Banco Ahorro FAMSA, where he was responsible for software development and support for consumer credit systems. He also worked as a Senior Consultant for AZDEYC Software and a Consultant for e-One Business, focusing on hotel and financial software implementations. Fuentes Leal has a degree in Computer Science and is proficient in languages like RPG, SQL and PL/SQL.

1. RESUME
JULIAN CARLOS FUENTES LEAL
PERSONAL INFORMATION
Birth Place: Monterrey, N.L.
Birth Date: December 5th
, 1971.
Age: 43 years.
Address: 151 Mixteca, Unidad Modelo, Monterrey, MX.
Zip Code: 64140.
Phone: Home. +52 81 8322-4153. Cell. +52 1 81 1917-5314
Email: juliancfuentes@hotmail.com
OBJETIVE
To help providing objectives and goal achievements of the organization whom I commit myself with, using
my knowledge and abilities, always looking for obtaining the expected development jointly.
DEGREE
Degree in Computer Sciences from Universidad Autónoma de Nuevo León, Monterrey, MX 1992.
LANGUAGES
English. Conversation 95%, Reading 95%, Writing 95%. Quick Learning, Cumbres. Mty. Mar–Sep ’97.
LABOR EXPERIENCE
• Banco Ahorro FAMSA.
1500 Alfonso Reyes North, Sarabia, Monterrey, N.L. C.P. 64490. Tel. 1233 3000, Ext 7278.
Position Activities Tools Achievements
Senior Systems
Specialist.
Consumer Credit
Systems.
(Credit Cards)
(Sep ‘11 – To the
date).
• Responsible of software development for
Consumer Systems (Credit Cards) area.
• Responsible of Consumer Systems Support
area during one year.
• Managing 13 people in my area.
• Project Magnitude Definition.
• Project Budget Definition.
• Project Task definition, allocation and follow
up ‘til implementation.
• Some of the most important projects are:
• FAMSA VISA Credit Card Launching.
• Not revolving credit portfolio report for
CNBV.
• Credit individualization.
• Prime rate for Famsa Credit Card clients.
• Credit re-structure, improvement.
• Famsa Credit Card Clients, Conditional cash
withdrawal according to parametric
evaluation.
• Famsa Sales Order in Credit Card
Application.
• Credit card application module for Famsa
sellers.
• Stored Procedures for Internet Banking and
Famsa sales floor.
• Famsa VISA Credit Card, commission for
credit line usage.
• Simplified Famsa Credit Card Statement,
Phases I y II.
• Credit Card Application ID Verification.
• FAMSA Credit Card with revolving credit.
• AS/400
• DB2 Data Base.
• Change
Management
MDCMS tool.
• RPG III, IV, ILE y
Free
• Query/400
• SQL
• Card Management
for Signature -
FISERV
• Herramientas Office:
• Excel,
• Word,
• Power Point,
• Project,
• Visio,
• Outlook.
• FAMSA VISA Credit Card
Launching, November ‘11.
• Credit Individualization Module,
June ’12.
• Credit re-structure module
improvement and re-design, May
’12.
• PMP Exam Preparation Nov. ’12.
• Banking Certification, June ’13.
• Responsible of over 25,000 hrs in
major projects, minor projects
and adjustments, implemented in
Banco FAMSA’s Card
Management for Signature
System.
Monterrey, N.L. Jan 27st
, 2015
Page 1 of 5

2. • AZDEYC Software.
6219 Pantera. Misión Lincoln, Monterrey,N.L. Phone: +52 81 83393020, Fax: +52 81 83393021.
Position Activities Tools Achievements
Senior Consultant,
Hotels Division.
Customer Care
PMS Integration
Support Level 2 and
Implementations.
(Jun 11 – Ago 11)
• Assigned to TravelCLICK USA:
• Attending support cases being escalated to
level 2 support.
• Attending unsolved issues by level 1
support, referring to problems in the
communication interface between Hotel’s
PMS (Property Managenet System) and
iHotelier (TrevelCLICK Software).
• Level 2 Support cases’ follow up ‘til close
them.
• Interface Implementations between Hotel’s
PMS (Property Management System) and
iHotelier (TravelCLICK Software).
• iHotelier, sistema para
Hoteles basado en Web.
• “Sales Force” CRM
seguimiento y solución
de issues.
• “NoMachine / NX
Client” Conexión
servidores centrales.
• “WiKID” Manejo de
contenido.
• “LogMeIn” y “Webex”
conexión a servidores
de cliente.
• Have learned
iHotelier/TravelCLICK
business process quickly.
• TravelCLICK responsible felt
comfortable enough with my
job performance in the first
two months in my position
that he gave me the
responsibility of being Level 2
Support first point of contact
for ‘Customer Care PMS
Integration’ area.
Senior Consultant,
Hotels Division.
IFC Senior Installer.
Interface Installer
Fidelio – Opera.
(May ‘04 –
May ‘11).
• Assigned to Micros-Fidelio USA (Client):
• Installing the interface module of Opera or
Fidelio Property Management Systems in
Hotels. This communicates these systems
with the others Hotel’s systems.
• To determine and making the connections,
serial and TCP/IP, between the system to
interface with and Opera or Fidelio
Interface server.
• Completing a check list of tests for each
installed interface.
• To obtain customer’s approval for every
install that has been finished.
• Traveling through North, Central, South
America and the Caribbean doing this
software Installs.
• Reporting expenses before ten days have
been past after leaving the site for each
property.
• To follow a Schedule of installs made and
delivered in advance by Micros-Fidelio
USA.
• Windows XP Pro.
• Windows 2003.
• DOS.
• Webex
• BOMGAR.
• PCanywhere.
• BD Oracle.
• PL/SQL.
• SQL Navigator
• Office Tools.
• Serial & TCP/IP
connections.
• Opera Interfaces:
• Telephone systems.
• Call Accounting
• Voicemail System.
• POS Systems.
• Key Systems.
• Video Services
• EFT.
• In-Room Internet.
• Minibar Systems.
• Back Office.
• More than six hundred
properties with successful
interface installs.
• Finishing interface installs in a
different property (Hotel)
every week, in different cities
in USA, Mexico, Canada,
Caribbean area and South
America, working under
pressure in each one of the
installs.
• e-One Business.
613-C Humberto Lobo. Del Valle, Garza García, N.L. Phone +52 81 8338 6730.
Position Activities Tools Achievements
Development
JDEdwards / RPG
Consultant
(Oct ’03 – May ‘04).
• Assigned to ‘Neoris’ Client. Projects:
• Inter companies Initiative Cemex.
• Productive Table.
• Adjustments to Address Book module.
• Codes Fusion.
• Tax Accounting.
• Tax Address Book.
• Tax calculations of Fixed Assets.
• JDEdwards WS:
• Finances.
• Address Book.
• Accounts Payable.
• Fixed Assets.
• KBG.
• RPG III, AS/400.
• MS Office.
• Supporting more than 1000 hrs in
development projects.
• Successfully implemented each
one of the mentioned projects.
• Have had a non stop assignment
with Client during that period.
• PAC. Profesionistas Asociados en Computación.
409 Trevino west. Office 420. Downtown Monterrey. Phone +52 81 8374 0223.
Position Activities Tools Achievements
Project Manager
(Oct ’02 – Jul ‘03).
• Sales Area. Looking for new clients.
• Quotes about software development projects.
• Projects Coordinator.
• Starting CMM Level 3 implementation:
• KPAs definition: Organizational Process
Focus, Organizational Process Definition,
Project Planning, Project Monitoring and
Control, Integrated Software Management.
• MS Office.
• MS Project.
• Visio (UML
Diagrams).
• Visual Source Safe.
• Tracking + 50 possible clients.
• Support in development and
implementation of ‘Service
Guide’ for ING- Comercial
América.
• Support implementation of
Oracle Financials GL Module
for ‘Earth Tech’.
Monterrey, N.L. Jan 27st
, 2015
Page 2 of 5

3. • KPAs definition leader: software product
engineering and peer review.
• Process improvement group.
• CMM Level3 implementation.
• Kernel Corporate, North Zone.
204 Dr. Jose Luna Ayala, 3rd. Floor, San Jerónimo. Phone +52 81 8625 2500.
Position Activities Tools Achievements
Information
Technology Advisor.
(Apr ‘02 – Oct ‘02)
• Sales. Looking for new clients.
• Quotes about software development projects.
• Suggesting solutions within the following
business areas:
•Commercial. Marketing.
•Purchases, Workflow authorize purchases.
•Warehouse Process, arrival of materials,
validation of entrance, etc.
• Coordinate proposals’ reach with projects
coordination area to start the projects.
• MS Office.
• MS Project.
• Tracking +58 possible
customers.
• + $3,000,000.00 Mx
pesos in portfolio of
projects to be closed.
• IBM Solution Advisor for
e-Business, certified.
• Forum IMEF 6/02.
Projects’ Coordinator
(Jul ‘98 – Mar ’02).
• Sales. Selling projects with current customers.
• Accounts administration.
• Suggesting and implementing solutions within
the following business areas:
• Commercial. Marketing, policies for order
authorizations, Back Order truthfulness,
automatic orders loading, billing.
• Product Distribution. Manage of transport
suppliers, damaged product management.
• Finances. Internal budget management.
• Post Sale, Spare parts management for
support service to customers.
• Project tracking and management.
• Feedback about service given to Customer.
• Management of the personnel in the Area.
• ERP BPCS, ASSET
6.0.
• Orders.
• Billing.
• Inventory.
• Accounts Payable.
• RPG III, AS/400.
• ERP Oracle Finantials
(Fundamentals).
• Developer Forms y
Reports 6.0
(Fundamentals)
• MS Office.
• MS Project.
• More than 21K man hours
in project coordination.
• An average of 610 hours
by each managed project.
• Manage of Whirlpool MX
account during 3 years.
• Increased a 100% amount
billed to Whirlpool MX
• Wined two projects with
GIS customer, + 800 hours
each.
• Managed up to 20 people
in my area
• Kernel Corporate, Central Area.
14 Rosseau, 5th. Floor, Anzures, México D.F. Phone (52) (55) 5148 3950.
Position Activities Tools Achievements
AS/400 Software
Development
Manager.
(Oct ‘97 – Jun ‘98).
• Maintaining current accounts (Palacio de
Hierro, McKinsey, Coca Cola Export & Co,
Project with EDS in Casa de Bolsa Bancomer,
Project with EDS in Xerox).
• Other responsibilities:
• AS/400 Trainer (Courses Coordination).
• IBM’s BESTeam Program.
• Working in Sales Area. Y2K Proposals.
• AS/400.
• RPG III.
• COBOL/400.
• MS Office.
• MS Project.
• To increase in 50% people
assigned in to Xerox
Customer through EDS.
• To increase 50% projects
in Coca Cola Export &
Co.
• Responsible for AS/400
training area.
Monterrey, N.L. Jan 27st
, 2015
Page 3 of 5

4. ABILITIES
• Systems analysis, development, implementation and support.
• To sell and negotiate ideas and projects at different levels in the organization.
• To propose and to make specific solutions of information technology.
• Project's Coordination. From transforming the requirements into processes, making the task definition
and having them sequenced in order to have a work-plan to follow (project), assignment of the tasks to
the work team watching the work loads, to determine costs, tracking work-plan and costs, making partial
and final deliveries with quality.
• Work by objectives philosophy.
• Ability working under pressure.
KNOWLEDGE
LANGUAGES &
DATA BASES
ERP PMS EQUIPMENT OPERATIVE SYSTEMS PACKAGES
RPG II, III and IV. JDEdwards
World Soft.
Opera PC. MS – DOS. Office.
KBG. JDEdwards. BPCS. Fidelio
V6.0
AS/400. Unix (basic). Excel.
C, C++, C# Dot Net Oracle Finantials RS 6000. OS/400. Word.
FBASE. Windows 9x. Power Point.
AS/SET Windows 2000. Outlook.
Turbo Pascal v5.0 Windows ME. Project 2002.
Cobol. Windows XP. Visio (UM|L).
DB2. Windows 2003. Visual Source Safe.
Progress. Windows 7 PCanywhere.
SQL Server 2008 SQL Developer.
PL / SQL. SQL Navigator.
TRAINING
• Structured programming (COBOL). Mar ’92. 120 hrs.
• RPG & OS/400 (AS/400): May ’92. 50 hrs. Jul ’92. 50 hrs.
• AS/SET. Jun ’92. 50 hrs. Mar ’93. 50 hrs.
• Progress. Nov ’94. 60 hrs. Oct ’95. 60 hrs.
• CMM (Capability Maturity Model) Fundamentals. Jul ‘03.
• UML (Unified Modeling Language). Ago ’03.
• Fidelio-Opera Interface Installation. May ’04. 76 hrs.
• Dot Net Introduction. Ago ’10. 2 hrs.
• C# Fundamentals. Ago ’10. 10 hrs
• Objet Oriented Programming Fundamentals. Sep ’10. 20 hrs.
• Data Access Fundamentals. Oct ’10. 15 hrs.
• Web Applications Development Fundamentals Oct ’10. 20 hrs.
• PMP Exam Preparation, Itera Nov ’12. 40 hrs.
CERTIFICATIONS
• Projects Effective Coordination. TEC de Monterrey. Mar – Ago ‘99. Modules:
• Negotiation abilities. • Coordination, Programming and Control.
• Leadership and Teamwork. • Project’s Costs.
• IBM Certified for e-business – Solution Advisor. Signature Selling Method. May 09, ’02.
• Banking Executive Program Certified 28th Generation. January – June ’13.
Organized by Centro Bancario del Estado de Nuevo León, A. C. and The Graduate School of Banking at
Louisiana State University.
Modules:
• Human Resources and Administration.
• Marketing and Bank services.
• Accounting and Finance.
Monterrey, N.L. Jan 27st
, 2015
Page 4 of 5

5. • Credit and Banking Law.
Monterrey, N.L. Jan 27st
, 2015
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6. • Credit and Banking Law.
Monterrey, N.L. Jan 27st
, 2015
Page 5 of 5