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Jennifer A Blanchard
515 North Main St Floor 2
Naugatuck, CT 06770
(203) 528-8972
Jenb70@rocketmail.com
Objective:
• To secure a rewardingjobusingmycustomerservice andschedulingskills.
Skills:
• 11 yearscustomerservice ina call centertakingover60 callsa day
• 4 yearsexperience asareceptionistwithamultilinephone system.
• 6 yearsexperience asaschedulerandbiller/bookkeeper
• Knowledgeof Quickbooks,Generations,Excel,MicrosoftWord,andSalesforce One
Education:
• Bachelorof Fine Artsfrom SavannahCollege of ArtandDesign,Savannah,GA
EmploymentHistory:
• Dec 2013-Nov 2014 - Companions&Homemakers,Berlin,CT
Scheduledcaregiversbothhourlyandlive intoclientshomes
Didfollowupcallsonclientsandcaregiverstomake sure we foundthe right
match for the client.
• April 2012-August2013- Guardian AngelsHome Care Inc.,Cheshire,CT
Scheduledcaregiversbothhourlyandlive intoclientshomes,
Billedprivate andstate clientsfor servicesusingGenerationsandQuickBooks.
Didpayroll usingGenerationsandActionPayroll programsaswell ascaregivers
handwrittenactivitysheets.
• Nov2007-April 2012- Where The HeartIs, Naugatuck,CT
Billing- usedQuickBookstobill state andprivate clientsformhomemakingand
companionservices,
Scheduling- scheduledhomemakersforclientsonanhourlybasisas well asscheduled
on weekendson-call hour
• July1996- April 2007- SNET/SBC/AT&T,Waterbury& New Haven,CT
Residential customerservice call center
Took 50-60 callsa day,resolvedcustomersissuesandupsoldproductsandservicesthat
the phone companyoffered.
References available upon request

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JenniferResume2015

  • 1. Jennifer A Blanchard 515 North Main St Floor 2 Naugatuck, CT 06770 (203) 528-8972 Jenb70@rocketmail.com Objective: • To secure a rewardingjobusingmycustomerservice andschedulingskills. Skills: • 11 yearscustomerservice ina call centertakingover60 callsa day • 4 yearsexperience asareceptionistwithamultilinephone system. • 6 yearsexperience asaschedulerandbiller/bookkeeper • Knowledgeof Quickbooks,Generations,Excel,MicrosoftWord,andSalesforce One Education: • Bachelorof Fine Artsfrom SavannahCollege of ArtandDesign,Savannah,GA EmploymentHistory: • Dec 2013-Nov 2014 - Companions&Homemakers,Berlin,CT Scheduledcaregiversbothhourlyandlive intoclientshomes Didfollowupcallsonclientsandcaregiverstomake sure we foundthe right match for the client. • April 2012-August2013- Guardian AngelsHome Care Inc.,Cheshire,CT Scheduledcaregiversbothhourlyandlive intoclientshomes, Billedprivate andstate clientsfor servicesusingGenerationsandQuickBooks. Didpayroll usingGenerationsandActionPayroll programsaswell ascaregivers handwrittenactivitysheets. • Nov2007-April 2012- Where The HeartIs, Naugatuck,CT Billing- usedQuickBookstobill state andprivate clientsformhomemakingand companionservices, Scheduling- scheduledhomemakersforclientsonanhourlybasisas well asscheduled on weekendson-call hour
  • 2. • July1996- April 2007- SNET/SBC/AT&T,Waterbury& New Haven,CT Residential customerservice call center Took 50-60 callsa day,resolvedcustomersissuesandupsoldproductsandservicesthat the phone companyoffered. References available upon request