The Relocation Department, Inc. was founded to provide outsourced relocation benefits administration and services to companies that no longer want to manage these benefits internally. The company's two founders have extensive experience in corporate relocation departments and relocation services management. The company aims to exceed clients' performance expectations through excellent customer service while containing costs. The company has maintained a 100% client retention rate since 1993 by providing benefits administration, home sale assistance, and guidance to transferring employees.

2. The Relocation Department, Inc. was founded to provide the most ideal outsourced staffing solution for companies which no longer wish to dedicate staff, in whole or in part, to manage relocation benefits.

3. President Pat Lynch Background: Corporate Human Resources Baxter Healthcare Corporation Relocation Benefits Administrator Searle/Monsanto Corporate Relocation Director Basis for The Relocation Department’s business model : Replacing those corporate positions she once held, the best alternative to staffing internally. Foundational Expertise

4. Chief Executive Officer Nick Casiello Background: Relocation Services Management Executrans Director Resale Management Coldwell Banker Relocation Services, Inc. Vice President, Midwest Region Basis for The Relocation Department’s business model : Depth for Home Sale Program management real estate knowledge Inventory management. Foundational Expertise

5. Skills Set Hierarchy Communication Problem Solving Customer Care Oriented Transferable Skills Human Resources Teaching Legal Creative Services/ Art Training Average six months Technical TRD Recruiting/ Training

6. Although we provide outsourcing resources, we view our clients as employers. We will attune to our employers' cultures and perform our jobs to consistently exceed performance expectations, achieve service excellence and diligently contain costs. We will give our employers the economic and business focus improvements derived from outsourcing AND the proper advocacy for transferring employees. Mission Statement

7. 100% Client Retention Since 1993

8. Job Responsibilities

9. Benefits review and explanation Pre-move counseling for job candidates and employees considering transfers. Service provider selection, management and resources co-ordination. Preparation of estimated relocation budget. Relocation Benefits Administration

10. Integrated Expense Administration

11. Listing Management (Marketability™)

12. Guidance of employees and Realtors in following the proper procedures in contracting for the sale of homes. Appraisal ordering/review. Preparation of listing agreements and sales contracts. Review of all offers to be sure any contingencies will likely be met. Execution of all documents. Procurement of preliminary title report and loan information to compute equity. Home Sale Program Administration

13. Benefits Communication

15. Online VIP Room

18. “ Thank you for all your help in our move to AZ. I know you do this everyday, but this can be very stressful for the family that moves. And if it wasn’t for you I’m sure I would have hung Scott by his toes long ago.” “ This is my 10 th Corporate Relocation in the past 25 years. I would love to have many Barb Basso’s in my own organization because she exceeds customer expectations.” “ During the past nine years with US Cellular, we’ve relocated a few times. Our past experiences with relocation companies have been about as pleasant as having a root canal. What a welcome surprise it was to work with The Relocation Department. Moving is stressful enough, this time we felt we had someone we could depend on. We would highly recommend The Relocation Department.” “ I feel very comfortable calling Bev to inform her of a new relocation. I know that our employees will be treated in a professional and considerate manner. Believe me, it’s great not to have to worry about all the details involved in relo.” George Hyland, HR Director “ Serena deserves a raise!! She did a wonderful job.”