1. P ROF IL E
I am a seasoned Hotel General Manager with over twenty years of experience in the
hospitality industry. I have a proven track record of increasing revenue and performance
for properties of varying size, service offerings, markets and cultures. This diversity in my
professional career has provided me a unique perspective and a strong foundation of
knowledge of the hospitality industry. My greatest strengths are my competitive nature,
drive and and dynamic leadership. I am eager to return to a full service property and am
looking for a company that is as innovative and competitive as I am!
P ROF E SSI ON AL EX PE RIE NC E
GE N ER A L M A N A G E R / A P RI L 2 0 1 5 - P RE S EN T
McKibbon Hospitality / Hyatt Place Ft. Lauderdale-Plantation / Fort Lauderdale, FL
• Responsible for the daily operations of a 126 room Lifestyle hotel with 36 employees.
• Currently managing a major renovation of all rooms and public spaces.
• Responsible for hiring and supervising all department heads, revenue management and
sales department.
• Responsible for ensuring compliance with Hyatt franchise requirements, marketing
efforts, operational and capital budgets.
• Responsible for accounts payable, purchasing and payroll.
• Annual Revenue of 5.1 million dollar and GOP of 46.99% and 60.3% GOP flow.
• Associate Satisfaction score of 91% in 2016.
• YOY Hysat score improvement of 3.5%, prior to renovation.
• 2 of 6 in REVPAR Index growth YTD.
GE N ER A L M AN AG E R / J U N E 2 0 1 3 – D EC E M BE R 2 0 1 4
OTO Development / Homewood Suites by Hilton / West Palm Beach, FL
• Responsible for the daily operations of a 114 suite extended stay hotel with 36
employees.
• Current ESOCC is 73.5%.
• Responsible for hiring and supervising all department heads, revenue management and
sales department.
• Responsible for ensuring compliance with Hilton franchise requirements, marketing
efforts, operational and capital budgets.
• Responsible for accounts payable, purchasing and payroll.
• Annual Revenue of 3.57 million dollars and GOP of 51.89%.
• YOY SALT score improvement of 4.5%.
• 2 of 34 in TripAdvisor ranking.
GE N ER A L M A N A G E R / J U N E 2 0 1 2 – J U NE 2 0 1 3
Concord Hospitality / Residence Inn Oceanfront Resort / Pompano Beach, FL
• Responsible for the daily operations of an 88 suite oceanfront resort hotel with 55
employees, a full service restaurant and award winning Ocean Sands Spa.
• Responsibilities include: hiring and supervising all department heads, revenue
management and sales department, Marriott franchise requirements and marketing
efforts.
AWARDS & ACHIEVEMENTS
• 2016 TripAdvisor Certificate of
Excellence
• 2013 TripAdvisor Certificate of
Excellence
• 2011 Marriott International Award for
highest EssOcc of Residence Inn brand
• 2009 and 2011 LTD Hospitality award
for Hotel of the Year
• General Manager and Sales Certificates
for Marriott, Sheraton, Hilton and Hyatt
• Six Sigma Green Belt property
certification
• Member of the Central Region Diversity
Council
• Marriott Sales Edge and ConnectU
Certified
EX PE RTI SE
TECHNICAL PROFICIENCY
• Opera
• OnQue
• Marsha
• Fosse
• Galaxy
J|J
JENNIFER JOHNSON
G E N E R A L M A N A G E R
E DUC ATI ON
BACHELOR OF SCIENCE
University of Maryland / Criminal Justice
C ON TACT
(954) 598-3330
Jennifer_rogers88@yahoo.com
Linkedin.com/in/jennyajohnson
Pompano Beach, FL 33060

2. P ROF E SSI ON AL EX PE RIE NC E C ON TI N UE D
• Responsible for accounts payable, purchasing and payroll.
• Responsibilities also include developing and implementing Operational and Capital
budgets as well as the Strategic Sales Plan.
• Achieved the forecasted REVPAR Index growth YTD of 9.6%.
• Annual Revenue of 5.2 million dollars.
• Year-end Guest Satisfaction Score of 79.5% versus prior years score of 69.4%.
• In addition to previous duties performed as General Manager, ensured transient index
increase of 12% and group index increase of 22%.
GE N ER A L M A N A G E R / S EP T EM BE R 2 0 0 8 – J U NE 2 0 1 2
LTD Hospitality Group / Residence Inn Greenbrier / Chesapeake, VA
• Responsible for the daily operations of a 161 suite extended stay hotel with 32
employees.
• Responsibilities include: hiring and supervising all department heads, revenue
management and sales department, Marriott franchise requirements, marketing
efforts, operational and capital budgets.
• Responsible for accounts payable, purchasing and payroll.
• Annual Revenue of 3.72 million dollars and GOP of 53.23%
• GSS above the brand average at 85%
• Debt ratio for 2011 was 1.64%
• Associate Satisfaction score of 92% in 2011
• The hotel’s EssOcc is 89.10% YTD in 2012
• Ranked 1of 6 in REVPAR index for four consecutive years.
GE N ER A L M AN AG E R / O C TO BE R 2 0 1 1 – F EB R U A R Y 2 0 1 2
LTD Hospitality Group/ Courtyard Greenbrier / Chesapeake, VA
• Responsible for the daily operations during ownership change at the Courtyard.
GE N ER A L M A N A G E R / A P RI L 2 0 0 7 – S EP T E M BE R 2 0 0 8
Crowne Plaza Downtown / Dallas, TX
• Responsible for the daily operations of a 309 room, urban, boutique hotel with 86
employees and forecasted annual revenue of $7.5 million.
• Responsibilities include developing plans for completion of the entire hotel renovation
and conversion to a Crowne Plaza - 309 guest rooms, 18,000 square feet of meeting
space, 58 additional suites and two restaurants, with an $18 million budget.
GE N ER A L M A N A G E R / O C TO BE R 2 0 0 5 – M AR C H 2 0 0 7
Hilton Hotel Corporation / Hampton Inn Convention Center / Washington, DC
• Responsible for the daily operations of a newly built 228 room, urban, upscale and
contemporary convention hotel - a one a kind in the Hampton Inn family.
• Responsible for 95 employees and forecasted annual revenue of $12,269,000.
• Responsibilities also include developing and implementing Operational and Capital
budgets and Strategic Sales Plan.
• Achieved the forecasted REVPAR Index growth of 11.2% in 2006.
AWARDS & ACHIEVEMENTS
• 2016 TripAdvisor Certificate of
Excellence
• 2013 TripAdvisor Certificate of
Excellence
• 2011 Marriott International Award for
highest EssOcc of Residence Inn brand
• 2009 and 2011 LTD Hospitality award
for Hotel of the Year
• General Manager and Sales Certificates
for Marriott, Sheraton, Hilton and Hyatt
• Six Sigma Green Belt property
certification
• Member of the Central Region Diversity
Council
• Marriott Sales Edge and ConnectU
Certified
EX PE RTI SE
TECHNICAL PROFICIENCY
• Opera
• OnQue
• Marsha
• Fosse
• Galaxy
J|J
JENNIFER JOHNSON
G E N E R A L M A N A G E R
C ON TAC T
(954) 598-3330
Jennifer_rogers88@yahoo.com
Linkedin.com/in/jennyajohnson
Pompano Beach, FL 33060
E DUC ATI ON
BACHELOR OF SCIENCE
University of Maryland / Criminal Justice

3. P ROF E SSI ON AL EX PE RIE NC E C ON TI N UE D
• Ensured transient production grew by 143% YOY by capturing 14 new volume corporate
accounts.
GE N ER A L M A N A G E R / S EP T EM BE R 1 9 9 9 – SE P T E M B ER 2 0 0 5
Starwood Hotels and Resorts, Worldwide, Inc.
GE N ER A L M AN AG E R / J U N E 2 0 0 0 – J U NE 2 0 0 3
Sheraton College Park / Beltsville, MD
• Responsible for the daily operations of a 205-room hotel with 82 employees and annual
revenue of $7,300,000. Managed government account with annual production of over
$1,500,000 in room revenue.
• Ensured transient production increased by 4,500 room nights year over year, LRA and
NLRA accounts grew by 1400 room nights compared to 2000, and achieved rolling
twelve month REVPAR Index growth of 13.9%
GE N ER A L M A N A G E R / J U N E 2 0 0 3 – F E B RU AR Y 2 0 0 5
Sheraton Barcelo / Annapolis, MD
• Responsible for the daily operations of a 196 room upscale hotel, with
Banquet/Catering space of 10,000 sq. ft., 122 employees and annual revenue of
$8,786,000.
• Achieved 62% profit flow through.
• Responsibilities include developing and implementing Operational and Capital budgets
as well as the Strategic Sales Plan.
• In addition to general duties performed as General Manager, ensured transient
production grew in 2003 by $493,872 in revenue and a forecasted increase in 2004 of
$971,879.
• Forecasted overall ADR increase of $7.78 and achieved REVPAR Index growth of 13.5%
in 2003 and the forecasted increase of 5.6% in 2004.
• Property received overall score of 92.60% in Brand Assurance Audit.
TA S K F O RC E GE N ER A L M A N A GE R / F E B RU A R Y 2 0 0 5 – S EP T 2 0 0 5
Sheraton Suites / Wilmington, DE
• Responsible for the daily operations of a 223 upscale suite hotel with Banquet/Catering
space at 4,000 sq. ft., with 115 employees and annual revenue of $11,566,000.
• Annual profit flow through to previous year of 79%, with year over year improvement of
72%.
• Responsibilities include completion of rooms and public space renovation with a $3.46
million budget.
• Developing and implementing Operational and Capital budgets as well as the Strategic
Sales Plan.
• Ensured group sales production pace increased year to date for 2005 by 230% with a
forecasted year end increase of 152%.
• Year over year ADR increase of $38.42 and achieved forecasted REVPAR Index growth of
9.5% in 2005. Property received overall score of 95.63% in Sheraton Brand Assurance
Audit and 96.78% in Sheraton Service Promise Audit.
AWARDS & ACHIEVEMENTS
• 2016 TripAdvisor Certificate of
Excellence
• 2013 TripAdvisor Certificate of
Excellence
• 2011 Marriott International Award for
highest EssOcc of Residence Inn brand
• 2009 and 2011 LTD Hospitality award
for Hotel of the Year
• General Manager and Sales Certificates
for Marriott, Sheraton, Hilton and Hyatt
• Six Sigma Green Belt property
certification
• Member of the Central Region Diversity
Council
• Marriott Sales Edge and ConnectU
Certified
EX PE RTI SE
TECHNICAL PROFICIENCY
• Opera
• OnQue
• Marsha
• Fosse
• Galaxy
J|J
JENNIFER JOHNSON
G E N E R A L M A N A G E R
E DUC ATI ON
BACHELOR OF SCIENCE
University of Maryland / Criminal Justice
C ON TACT
(954) 598-3330
Jennifer_rogers88@yahoo.com
Linkedin.com/in/jennyajohnson
Pompano Beach, FL 33060