Javier Brugues is the founder of FDV Solutions, a company that develops software solutions worldwide using technologies like Java, Ruby on Rails, Python, Android, and iPhone. The document discusses how it can be difficult for people and teams to share knowledge and see what others are working on. It introduces Jenna, who is not a system but a coworker, and helps by asking the right questions at the right time to always stay in touch with the team. Jenna and chat marketing can help build a community for sharing knowledge using human-like interfaces.