Jeffrey Marous Resume

1. Jeffrey N. Marous
320 California Avenue, Pittsburgh, PA 15202
Phone: (412) 766-5355
jeffm01@bellatlantic.net Linked in Profile: http://www.linkedin.com/pub/jeffrey-marous/18/850/3a
Dedicated and reliable professional with multiple certifications in Information Technology for network,
server and security administration. Knowledgeable in current network and security tools, technologies
and best practices. Experienced in various levels of business operations affording a diverse field of
expertise. Passionate about organization, management and planning with strengths in multi-tasking and
intuitive troubleshooting abilities.
CERTIFICATIONS: SKILLS OVERVIEW:
CompTIA:  Proficiencies
 Configuration and deployment of Windows based systems
A+
 Installation and configuration of proprietary & business related software
Network+  Installation, configuration & support for printing services
Security+  Resource & asset management tracking
 Hardware support & repair
CISCO:  Configuration and support of VPN technology
CCNA  Microsoft Office Suite support
 Outlook support utilizing Microsoft exchange server
Microsoft:
MCITP-SA  Resources Managed
MCP  Windows 2000, 2003 & 2008 network servers
MCTS  Active directory users & computers
 Backup tape library systems using Symantec Backup Exec
 Exchange server groups & distribution lists
 Telephony & voice mail using Cisco Call Manager & Unity Connection
 Liberty document archival server & systems
 Technologies Utilized
 Remedy incident management and other proprietary ticketing systems
 AS400 systems using Rumba and IBM Client access
 Business Objects
 Monarch
 ODBC connections (Outside database connections)
 Systems management server (SMS)
 ADP E-time Systems
 VMware ESXI, VSphere Client/Server, Workstation used to build Windows
Server 2008 active directory test labs
 Packet Tracer - design, build and test Cisco network topologies
 Business Management
 Inventory control development and administration
 Production planning and schedule development
 Procurement and demand planning
 Time management and labor cost control
 Menu design and cost control methods
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2. EMPLOYMENT HISTORY:
Verizon (2012 – Present)
416 7th Ave. Pittsburgh, PA 15219
Ishania Price Fiber Solutions Supervisor (412) 394-2690
ishania.s.price@verizon.com
Fiber Solutions Analyst
 Provide support for business & residential fiber & copper based services including data, voice & video
Vocollect (2010 – 2012)
703 Rodi Road Pittsburgh, PA 15235
Joshua Storms Technical Support Manager, (412) 829-8145
jstorms@vocollect.com
Technical Support Engineer
 Provide global hardware, software, networking, licensing, and database support for Vocollect products.
Sysco Food Services of Pittsburgh (2003 – 2009)
One Whitney Dr. Harmony, PA 16046
Len Petrancosta President & CEO, (724) 452-3317
Petrancosta.Len@pit.sysco.com
Field Systems Administrator (2007-2009)
 Provided hardware, software, network and systems support for more than 300 end users.
 Developed and implemented reporting for various departments.
 Managed hardware & software assets including purchasing, distribution and tracking.
 Provided full PC support including repairs and upgrades to server, desktop and laptop computers.
 Managed 200 broadband wireless accounts.
 Spearheaded project management for replacement of phone and voicemail system for over 300 end users
utilizing Cisco VOIP systems, including implementation, installation, configuration and user account
management.
Procurement Manager (2005-2007)
 Responsible for staff, purchasing and maintaining perishable and non-perishable inventory in excess of
10 Million Dollars.
 Oversaw staff interactions in vendor relations, warehouse operations, logistics planning and financial
impact analysis.
 Trained managed and supported new procurement software package to facilitate implementation of
regional distribution center systems.
Merchandising Category Manager (2003-2005)
 Provided inside sales support, sales training, product research and business analysis
 Managed promotional programs, vendor relations and negotiations.
Extended Employment History (1988-2003)
 Extensive food service management history details available upon request.
EDUCATION:
New Horizons Computer Learning Centers (2010)
Microsoft Information Technology and Security Analyst Program
 Cisco CCNA Cisco Certification ID: CSCO11772825
 Microsoft MCITP-SA, MCTS, MCP MCID 75824484
 CompTIA A+, Network+ and Security+
Pennsylvania Institute of Culinary Arts (1988)
 Associates degree in specialized technology
 Graduated with presidents honors (GPA 4.0)
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