Jeff W. Webber has over 20 years of experience in managerial, B2B inside sales, and customer service roles in the software and insurance industries. He is currently working in outbound sales calls for Thomson Reuters where he achieved 150% of his goal in his second month. Previously he worked at Intuit for 14 years where he was consistently a top performer, winning the CEO Sales Club award in 2010. He also increased sales and trained sales and customer care teams at Intuit.

1. JEFF W. WEBBER
1505 Holyoak Lane | Lucas, TX 75002 | 214-460-3889 | jwebber0917@gmail.com
PROFESSIONAL SUMMARY
Over20 yearsof successful experiencein managerial, B2Binside salesandcustomer
service roleswithinthe software and insurance industries. Experience alsoincludes
franchise businessownershipandmanagerial experience inthe foodserviceindustry.
Recognizedtopperformerwithasolidreputation of salesleadershipin identifyingand
effectivelyaddressing performance managementopportunities forrevenue
enhancement,managingtothe highestlevel of customersatisfaction, takingpersonal
initiativeineffective salestraining,andcreatingapositive culturethroughanexcellent
attitude andleadershipskills. FromSeptember2014 to January2015 I workedpart time
at State Farm insurance insalesandcurrentlylicensedforpropertyandcasualty
insurance salesanda producerforFarmersInsurance.
EMPLOYMENT HISTORY
THOMSONREUTERS
Carrollton,TX Nov.2015 to present
Outbound sales calls to mid-level to level C management for tax:
 In my second month was able to achieve 150% of goal.
 Recognized for having a high number of dials consistently.
 Asked to buddy up with new hires in the third month of tenure.
Intuit, Inc. Oct. 2000 to Sept.2014
Mountain View,CA – Plano,TX
Consistenttop performerwithinthe Intuit QuickBooks Online (QBO) SalesTeam,
including;
 Amongtop 2 salespersonsinthe organization(recognizedbyseniormanagement
for mostconsistencyinexceedingsalesgoalsandathigherlevelsthananyother
salespersoninthe organization).
 2010 Winnerof the exclusive CEOSalesClub.
 Achieved SalesClub membershipstatusevery year(salesinexcessof 120% of
goal).
IncreasedQuickBooks Online DivisionSalesby upgrading skill level ofthe Salesand
CustomerCare Organizations:
 IncreasedDivisionsalesbyestablishing,developingand teachingaformalized
salestrainingprogramthatemphasized saleseffectiveness throughaconsistent,
coachable salesmethodology forthe QBOSalesTeamManagement.
 Identifiedmissedsalesopportunitieswithinthe CustomerCare Team. Personally
trainedthe QBO CustomerCare Teamsinthe salesmethodologytoidentifyand

2. close salesopportunitiesincustomer supportcalls.
 Active memberof a(co-created?) MentorshipProgramthatmonitoredreal-time
salescalls(asa follow-uptoinitialtraining) toensure reinforcementof best
practicesand certificationof consistentcall qualityacrossthe team(s).
Recognizedfor providingexceptional customersatisfaction;
 Continuallyranked intop20%in NetPromoter(customersatisfaction)Scores.
 Engagedby seniormanagementtosuccessfullyresolve the mostunusually
sensitivecustomerescalationissues.
 SupervisingSupport Agent(Super-User) forLacerte Tax software. Supported,
supervised andtrainedfront-lineSupportAgentsto resolvethe mostdifficult
technical supportandcustomerrelationship issues.
GEICO, Inc. Oct. 1989 to Oct.-2000
Dallas, TX
Selectedforpromotion and additional duties
 Promotedtosalesandservice front-line Managerandleda first-yeartraining
classto top-level customersatisfactionscoresandfirstplace rankingoutof 5
teams.
 Keyrole inassessingcandidatesforhire inbothsalesandcustomerservice
positions.
Awarded for top salesfor a 12 month period
 Top PropertyInsurance Salespersonfor1990; consistently rankednumber1or
number2 in insurance sales.
 Enabledsuccessof newhiresthroughmentorship.
Southland Corporation Sept-86—May 89
St. LouisMo
- Accountantincharge of financial reporting(profitabilityandotherkeyperformance
indicators) forthe managementof six 7-Elevenstores.
Domino’sPizzaFranchisee 10-84 —1-86
 Purchased Domino’sPizzafranchiseandwasresponsible forall aspectsof the
business.
 Managed the business toprofitabilityin5months.