Jan. 2011 Congress update
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Capital Metro implemented changes to bus stops on Congress Avenue in November 2010, closing some northbound and southbound stops. An evaluation found 59% reduction in accidents and mostly positive feedback from customers and stakeholders based on a survey, with over half reporting no change or improvement in travel time and usability. Bus operators and field reviews also indicate improved travel time. While preliminary findings are favorable, more quantitative data is still being compiled. Capital Metro will continue monitoring and assess conditions when bus routes are changed back before reporting back to the Board.
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[To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
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