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JAMES L. RUFFIN, PH. D.
425 W. Blondy Jhune Trail Email: Jim@JamesRuffinConsulting.com
Lucas, TX 75002 Website: www.JamesRuffinConsulting.com
Phone: (972) 215-8805
QUALIFICATION HIGHLIGHTS
Multi-Million Dollar Budgets Operations Planning Effective Communicator
Risk/Threat Assessments Counter-Intelligence Continuing Education
Critical Incident Management International Consultant Change Management
Crisis Management Physical Security Proven Team Leadership
Internal Investigations
Needs Analysis
Internal Controls
Strategic Planning
Training/Mentoring
Personnel Management
PROFESSIONAL EXPERIENCE
James Ruffin Consulting 2014 - Present
Currently serves as President, James Ruffin Consulting, a full service Trial and Litigations
Consulting company in Dallas, TX. Dr. Ruffin offers litigation services to assist hospitals,
physicians, and long term care facilities. Additional offerings include internal investigations and
training, focus groups, witness preparation, and other litigation services. Dr. Ruffin is a
nationally and internationally recognized speaker, trainer, and author.
Director of Litigation Services 2012-2014
Hamlin and Burton Liability Management, Inc.
Served as Director of Litigation Services for Hamlin and Burton. Primary duties included trial
services ranging from pre-trial assessments and investigation, depositions, mock trails and focus
groups, jury selection, trial monitoring and jury interviews post-verdict. In this capacity, I have
assisted some of the nation's top law firms by bringing experience as a senior special agent and
knowledge of human behaviors into the courtroom. I am a recognized expert in verbal and non-
verbal behaviors and can accurately determine the truthfulness of a witness, and the credibility of
testimony through voice and body-language alone.
James L. Ruffin Consulting (Part Time) 2006-2012
Security and risk assessment advisor for companies seeking to enhance corporate safety, theft
prevention, and detect vulnerable areas of possible infiltration in a post 9/11 society. Speaker
and trainer for attorneys, claims and risk managers, law enforcement officers, and corporate
security on detecting deception, internal investigations, and critical interviewing and
interrogation techniques in a goal-oriented effort to reveal truth. Offer strategic advice and
litigation support to counsel and provide courtroom training for both attorneys and witnesses.
JAMES L. RUFFIN, PH. D. PAGE
2
United States Department of Justice (Retired) 1991-2012
Career Special Agent with progressive supervisory responsibility; serving in diverse
geographical locations in a myriad of positions throughout my tenure including intelligence,
enforcement, undercover operations, training and management. Each position required annual
strategic planning, budget oversight, personnel management, coaching, mentoring, and
performance reviews. During the past 20 years, I received 18 “Outstanding” annual performance
appraisals and 23 awards for superior performance.
CAREER HIGHLIGHTS
Senior Special Agent and Group Supervisor 2002-2012
Violent Crimes Group, Dallas, Texas
Duties include the direct supervision of ATF Special Agents, Dallas Police Department
Detectives, FBI, DEA Special Agents, and Intelligence Research Specialists. Lead investigator
for high profile cases including terrorism, violent crimes, firearms trafficking, organized crime,
and gang-related criminal activity. During this assignment, I developed the Dallas area Project
Safe Neighborhood Violent Crime Initiative for the Bush administration which is still in use
today.
Deputy Chief 2001-2002
Office of Training and Professional Development, Washington, D.C.
Managed a staff of 60 with budget oversight of 8 million dollars. Supervised special, top-secret
training programs; managed four primary areas: Industry Operations, Special Operations, Arson
and Explosives and International Training. During this assignment, I was selected as the Deputy
Chief of the International Law Enforcement Academy, Budapest, Hungary by then Deputy
Attorney General Eric Holder.
Resident Agent in Charge 1998-2001
Office of Criminal Enforcement, Tyler, Texas
First-line supervisor for the ATF Field Office. Supervised all criminal investigations and
developed the East Texas Arson and Explosives Task Force, a proven strategy which included
several integrated law enforcement entities in a violence reduction effort for the United States
Attorney's Office. This task force in still intact today with a documented success rate in over one
hundred cases since its inception.
Program Manager 1995-1998
Career Development Division, Washington, D.C.
Created the Advanced Interview and Interrogation Program, Special Response Team Training
(a.k.a. “SWAT”), and course development for the ATF National Academy. Authored several of
the agency's training and crisis response manuals that are still in use today. Taught critical
JAMES L. RUFFIN, PH. D. PAGE
3
incident management to the FBI, CIA, and was an instructor at the International Law
Enforcement Academy in Budapest, Hungary. Graduate of the prestigious Center for Creative
Leadership, Colorado Springs, CO.
Special Agent 1991-1995
ATF Field Office, Gulfport, Mississippi
Initial assignment following appointment as an ATF Special Agent. Worked undercover to
apprehend a network of key players in the South’s white supremacist hate groups. Extensive
work in narcotics investigations, gang violence, arson, and firearms trafficking cases. Received
four Special Act awards from the Bureau Director for investigative excellence.
PREVIOUS WORK HISTORY
Mississippi Department of Wildlife, Law Enforcement Division 1986-1991
Mississippi Bureau of Narcotics (On assignment) 1989-1991
U.S. Marine Corps, Honorable Discharge, Good Conduct Medal 1979-1982
EDUCATION
2002 Doctor of Philosophy, School of Human Development, The Fielding Institute
2000 Masters of Arts, School of Human Development, The Fielding Institute
1990 Masters of Science, Criminal Justice, University of Southern Mississippi
1986 Bachelors of Science, Criminal Justice, University of Southern Mississippi
PROFESSIONAL PUBLICATIONS
Georgia Society Healthcare Risk Managers Newsletter, Roses are Red, Volume XXII, No. 8,
February 2014.
.
Georgia Society Healthcare Risk Managers Newsletter, Making Everyday Like the First Day of
School, Volume XXII, No. 7, September 2013.
Law Enforcement Ethics: Classic and Contemporary Issues. Law Enforcement Interrogations:
An Ethical Perspective. Sage, Thousand Oaks, CA (2012).
Law Enforcement Perspective Regarding the Use of Trickery and Deceit During the
Interrogation Process. (2002) Ann Arbor, MI: UMI Company.
Effective Communication and Presentation Skills: Office of the Ombudsman (Contributor)
Advanced Interviewing Techniques for Attorneys, Texas State Bar MCLE, 2006
Advanced Rapport Building Skills for Attorneys, Texas State Bar MCLE, 2008
Witness Preparation, Texas State Bar, 2010
JAMES L. RUFFIN, PH. D. PAGE
4
Law Enforcement Perspective Regarding the use of Trickery and Deceit during the Interrogation
Process, Bell and Howard, 2002
Inside ATF: “Hundreds Trained in Interviewing Techniques”, November 1997
The Mississippi Law Enforcement Officers Journal
“The Admissibility of Evidence Gained Through Searches by Private Persons”, Winter 1990
The Mississippi Law Enforcement Officers Journal
“Hot Pursuit: Why the Need?” March/April 1990
PROFESSIONAL MEMBERSHIPS
Diplomat, American Board of Law Enforcement Experts
Fellow, American College of Forensic Examiners
American Society of Trial Consultants
Licenses
Texas Continuing Legal Education (CLE) Sponsor: 11887
Texas Private Investigator and Security Consultant: C17027 (Expires 3/2014)
Pennsylvania Continuing Professional Education (CPE) Sponsor: PX177862
New York Continuing Professional Education (CPE) Sponsor: 002560
Illinois Continuing Professional Education (CPE) Sponsor: 158.002557
Florida CPE Provider 368765, CE 2-20
Training Experience
Dr. Ruffin has been a Master Level trainer for the United States Department of Justice since
2001 when assigned to the Office of Training and Professional Development. Dr. Ruffin
completed both a 40 hour basic and 80 hour advanced Instructor Training Program to earn this
designation. Proficient in needs analysis, legally defensible curriculum, measurable standards,
and all types of adult learning theory.
During his tenure with the United States Department of Justice, Dr. Ruffin has taught
interviewing skills, rapport building, telephone interviewing techniques and effective
communication skills both nationally and internationally. Thousands of students have attended
the training courses, from a variety of industries.
During his tenure with the United States Department of Justice, Dr. Ruffin has taught
interviewing skills, rapport building, telephone interviewing techniques and effective
communication skills both nationally and internationally. Thousands of students have attended
the training courses, from a variety of industries.

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James ruffin resume 2014

  • 1. JAMES L. RUFFIN, PH. D. 425 W. Blondy Jhune Trail Email: Jim@JamesRuffinConsulting.com Lucas, TX 75002 Website: www.JamesRuffinConsulting.com Phone: (972) 215-8805 QUALIFICATION HIGHLIGHTS Multi-Million Dollar Budgets Operations Planning Effective Communicator Risk/Threat Assessments Counter-Intelligence Continuing Education Critical Incident Management International Consultant Change Management Crisis Management Physical Security Proven Team Leadership Internal Investigations Needs Analysis Internal Controls Strategic Planning Training/Mentoring Personnel Management PROFESSIONAL EXPERIENCE James Ruffin Consulting 2014 - Present Currently serves as President, James Ruffin Consulting, a full service Trial and Litigations Consulting company in Dallas, TX. Dr. Ruffin offers litigation services to assist hospitals, physicians, and long term care facilities. Additional offerings include internal investigations and training, focus groups, witness preparation, and other litigation services. Dr. Ruffin is a nationally and internationally recognized speaker, trainer, and author. Director of Litigation Services 2012-2014 Hamlin and Burton Liability Management, Inc. Served as Director of Litigation Services for Hamlin and Burton. Primary duties included trial services ranging from pre-trial assessments and investigation, depositions, mock trails and focus groups, jury selection, trial monitoring and jury interviews post-verdict. In this capacity, I have assisted some of the nation's top law firms by bringing experience as a senior special agent and knowledge of human behaviors into the courtroom. I am a recognized expert in verbal and non- verbal behaviors and can accurately determine the truthfulness of a witness, and the credibility of testimony through voice and body-language alone. James L. Ruffin Consulting (Part Time) 2006-2012 Security and risk assessment advisor for companies seeking to enhance corporate safety, theft prevention, and detect vulnerable areas of possible infiltration in a post 9/11 society. Speaker and trainer for attorneys, claims and risk managers, law enforcement officers, and corporate security on detecting deception, internal investigations, and critical interviewing and interrogation techniques in a goal-oriented effort to reveal truth. Offer strategic advice and litigation support to counsel and provide courtroom training for both attorneys and witnesses.
  • 2. JAMES L. RUFFIN, PH. D. PAGE 2 United States Department of Justice (Retired) 1991-2012 Career Special Agent with progressive supervisory responsibility; serving in diverse geographical locations in a myriad of positions throughout my tenure including intelligence, enforcement, undercover operations, training and management. Each position required annual strategic planning, budget oversight, personnel management, coaching, mentoring, and performance reviews. During the past 20 years, I received 18 “Outstanding” annual performance appraisals and 23 awards for superior performance. CAREER HIGHLIGHTS Senior Special Agent and Group Supervisor 2002-2012 Violent Crimes Group, Dallas, Texas Duties include the direct supervision of ATF Special Agents, Dallas Police Department Detectives, FBI, DEA Special Agents, and Intelligence Research Specialists. Lead investigator for high profile cases including terrorism, violent crimes, firearms trafficking, organized crime, and gang-related criminal activity. During this assignment, I developed the Dallas area Project Safe Neighborhood Violent Crime Initiative for the Bush administration which is still in use today. Deputy Chief 2001-2002 Office of Training and Professional Development, Washington, D.C. Managed a staff of 60 with budget oversight of 8 million dollars. Supervised special, top-secret training programs; managed four primary areas: Industry Operations, Special Operations, Arson and Explosives and International Training. During this assignment, I was selected as the Deputy Chief of the International Law Enforcement Academy, Budapest, Hungary by then Deputy Attorney General Eric Holder. Resident Agent in Charge 1998-2001 Office of Criminal Enforcement, Tyler, Texas First-line supervisor for the ATF Field Office. Supervised all criminal investigations and developed the East Texas Arson and Explosives Task Force, a proven strategy which included several integrated law enforcement entities in a violence reduction effort for the United States Attorney's Office. This task force in still intact today with a documented success rate in over one hundred cases since its inception. Program Manager 1995-1998 Career Development Division, Washington, D.C.
  • 3. Created the Advanced Interview and Interrogation Program, Special Response Team Training (a.k.a. “SWAT”), and course development for the ATF National Academy. Authored several of the agency's training and crisis response manuals that are still in use today. Taught critical JAMES L. RUFFIN, PH. D. PAGE 3 incident management to the FBI, CIA, and was an instructor at the International Law Enforcement Academy in Budapest, Hungary. Graduate of the prestigious Center for Creative Leadership, Colorado Springs, CO. Special Agent 1991-1995 ATF Field Office, Gulfport, Mississippi Initial assignment following appointment as an ATF Special Agent. Worked undercover to apprehend a network of key players in the South’s white supremacist hate groups. Extensive work in narcotics investigations, gang violence, arson, and firearms trafficking cases. Received four Special Act awards from the Bureau Director for investigative excellence. PREVIOUS WORK HISTORY Mississippi Department of Wildlife, Law Enforcement Division 1986-1991 Mississippi Bureau of Narcotics (On assignment) 1989-1991 U.S. Marine Corps, Honorable Discharge, Good Conduct Medal 1979-1982 EDUCATION 2002 Doctor of Philosophy, School of Human Development, The Fielding Institute 2000 Masters of Arts, School of Human Development, The Fielding Institute 1990 Masters of Science, Criminal Justice, University of Southern Mississippi 1986 Bachelors of Science, Criminal Justice, University of Southern Mississippi PROFESSIONAL PUBLICATIONS Georgia Society Healthcare Risk Managers Newsletter, Roses are Red, Volume XXII, No. 8, February 2014. . Georgia Society Healthcare Risk Managers Newsletter, Making Everyday Like the First Day of School, Volume XXII, No. 7, September 2013. Law Enforcement Ethics: Classic and Contemporary Issues. Law Enforcement Interrogations: An Ethical Perspective. Sage, Thousand Oaks, CA (2012). Law Enforcement Perspective Regarding the Use of Trickery and Deceit During the Interrogation Process. (2002) Ann Arbor, MI: UMI Company. Effective Communication and Presentation Skills: Office of the Ombudsman (Contributor) Advanced Interviewing Techniques for Attorneys, Texas State Bar MCLE, 2006
  • 4. Advanced Rapport Building Skills for Attorneys, Texas State Bar MCLE, 2008 Witness Preparation, Texas State Bar, 2010 JAMES L. RUFFIN, PH. D. PAGE 4 Law Enforcement Perspective Regarding the use of Trickery and Deceit during the Interrogation Process, Bell and Howard, 2002 Inside ATF: “Hundreds Trained in Interviewing Techniques”, November 1997 The Mississippi Law Enforcement Officers Journal “The Admissibility of Evidence Gained Through Searches by Private Persons”, Winter 1990 The Mississippi Law Enforcement Officers Journal “Hot Pursuit: Why the Need?” March/April 1990 PROFESSIONAL MEMBERSHIPS Diplomat, American Board of Law Enforcement Experts Fellow, American College of Forensic Examiners American Society of Trial Consultants Licenses Texas Continuing Legal Education (CLE) Sponsor: 11887 Texas Private Investigator and Security Consultant: C17027 (Expires 3/2014) Pennsylvania Continuing Professional Education (CPE) Sponsor: PX177862 New York Continuing Professional Education (CPE) Sponsor: 002560 Illinois Continuing Professional Education (CPE) Sponsor: 158.002557 Florida CPE Provider 368765, CE 2-20 Training Experience Dr. Ruffin has been a Master Level trainer for the United States Department of Justice since 2001 when assigned to the Office of Training and Professional Development. Dr. Ruffin completed both a 40 hour basic and 80 hour advanced Instructor Training Program to earn this designation. Proficient in needs analysis, legally defensible curriculum, measurable standards, and all types of adult learning theory.
  • 5. During his tenure with the United States Department of Justice, Dr. Ruffin has taught interviewing skills, rapport building, telephone interviewing techniques and effective communication skills both nationally and internationally. Thousands of students have attended the training courses, from a variety of industries.
  • 6. During his tenure with the United States Department of Justice, Dr. Ruffin has taught interviewing skills, rapport building, telephone interviewing techniques and effective communication skills both nationally and internationally. Thousands of students have attended the training courses, from a variety of industries.