The document is a resume for James Casimir Nay. It summarizes his experience in audio, multimedia, and writing roles over 5+ years. His most recent role is General Manager at Professional Parts Group, where he leads a team and coordinates communications between sites. Previously he held roles in document management, vault keeping, and client relations at New Direction IRA. He is currently studying Entertainment Business at Full Sail University and seeking roles in the entertainment industry.

1. JAMES CASIMIR NAY
Phone: (303) 875-6724 Email: jamescasimir1157@outlook.com
LinkedIn: www.linkedin.com/in/jamesnay Portfolio:
jamescasimir.myportfolio.com
PRODUCTION | CONTENT | DESIGN
OFFERING TALENTS IN AUDIO, MULTIMEDIA CONTENT, & WRITING
Creative and uniquely talented multimedia magician with over 5 years of practical experience and lifetime of entertaining others
with music, film, and audio production endeavors. Known for weaving diverse influences and inspiring others while providing a
process-driven framework to meet deadlines, identify critical steps, and complete final products. Currently enrolled as a full-time
student at Full Sail University’s accelerated Entertainment Business Bachelor’s degree program and seeking roles within the
entertainment industry that call for a driven, dedicated, and multifaceted leader.
EDUCATION AND PROFESSIONAL DEVELOPMENT
Full Sail University, Winter Park, FL Bachelor of Science, Entertainment Business March 2023
KEY SKILLS
 Excellent verbal & written communication skills
 Coordination of technical writing requirements
 Proven leadership & interpersonal talents
 Cross functional team collaboration
 Creative and innovative problem-solver
 Short-form digital video production & editing
 Audio production & editing on multiple platforms
 Social media marketing and promotion
 Branding, messaging, and collateral development
 Advanced data entry and database management
Production Tools: Adobe Creative Suite (Illustrator, Photoshop, Audition, Premiere Pro, Premiere Rush, Media Encoder,
Acrobat DC,) Ableton 10, DaVinci Resolve, SoundCloud (Distribution and Promotion)
Technology: Microsoft Office 365 (Word, Excel, PowerPoint, Outlook, Teams, SharePoint,) Mac, Windows, Google Apps (Gmail,
Docs, Sheets, Analytics, Drive,) Dropbox, QuickBooks, social media (LinkedIn, Facebook, Instagram, Twitter), Hootsuite, Zoom
Meetings
CAREER OVERVIEW
Professional Parts Group, LLC., Denver, CO July 2021- Present
Positions of Increasing Responsibility
Initially employed as an Inside Sales Coordinator and rapidly promoted to General Manager after proven results in business
logistics and collaborative leadership skills. Spearheaded new programs with the company, created new efficiencies, and
generated gross profits upwards of 60% per month.
General Manager Feb 2022 – Present
Fosters B2B sales relationships and directly manages a team of 5-6 employees. Coordinates communications between
nationwide sites. Collaborates with executive leadership to implement new ideas and programs to achieve sustainability and
financial recovery following the Covid-19 pandemic.
 Challenges old processes to create new workflows that are more efficient and invents new processes to suit new programs
within the company.
 Empowers employees to act independently within the workplace and encourages continuous development of their
knowledge and skills.
 Drives initiatives to improve customer relationships and support business operations at every level and division of the
workplace.
 Upholds confidentiality and security policies to protect consumer information and trade secrets.

2. Market Leader Oct 2021 – Feb 2022
After proven success in building and maintaining sales relationships, was promoted to a leadership role that provided on-the-
job training for management roles within the company.
Inside Sales Coordinator July 2021 – Oct 2021
Cultivated strong B2B relationships with various autobody shops in the Denver region. Cross-trained to assist with warehouse
responsibilities, facilitating deliveries with company vehicles, and shipping/receiving of shipping containers, freight deliveries,
and hazardous materials.
New Direction IRA, Inc., Louisville, CO May 2016- July 2020
Positions of Increasing Responsibility
Over the course of four years, selected for several promotions based on performance, ability, and talent. Roles included:
Document Management Specialist (Technical Writer) Jan 2019 – July 2020
Created, managed, and updated all client-facing forms in both paper and digital formats, emphasizing accuracy,
understandability, and alignment with the company’s business processes. Collaborated with all departments to gain multi-
faceted input on technical requirements, definitions, and clarity. Held responsibility to the account holder in terms of ease of
use.
 Served as the motive force of the entire document organization/editing/creation processes from ideation to execution.
Played a key role in the "digitization" of documents within company platforms.
 Ensured that the content on all Forms is consistent and aligns to NDTCO policy/procedures
 Actively engaged all internal stakeholders to guarantee alignment to inter-departmental procedures.
 Added graphic design, branding elements, and document clarity to capture a modern and clean visual appearance to all
documents to increase customers’ confidence in the company and its image.
 Optimized and streamlined the Form creation and editing processes.
 Owned the utilization and optimization of the Document Management System.
 Performed quality assurances testing on all digital Forms on the NDTCO client portal and DocuSign.
 Operated and maintained the NDTCO vault for Original Documents using Excel databases, company CRM, and accounting
software to ensure accuracy and secure storage of confidential data and crucial documentation.
Vault Keeper and Transfer-Out Specialist Sep 2017 – Jan 2019
Managed thousands of original documents for alternative investments such as private lending notes, stock certificates, recorded
deeds and other parcels that require secure storage both on and off-site. Maintained a complete database of all original
documents for New Direction clients. Conducted transfers out to other IRA custodians while maintaining account security and
preventing fraudulent movements of funds.
 Over-hauled document database for a more accurate and streamlined document entry and removal process using Visual
Basic codes in Microsoft Excel in December of 2017.
 Introduced a document destruction program for assets no longer held by account holders with closed accounts that have
been closed for seven or more years.
 Transferred funds to different custodial firms using Federal Wires, ACH, physical checks as well as in-kind asset transfers.
Processes ~$MM per month.
 Assisted other departments with Annual Asset Valuations, shipping, account research and occasional response preparation
for legal documents.
Client Relations Specialist May 2016 – September 2017
Provided clients with superior customer service to help them manage self-directed IRAs, HSAs, ESAs, 401(k)s and PSPs. Assisted
with various writing projects as needed such as content creation and instructional materials.
 Communicated with clients via phone, email, and website applications to provide accurate and complete answers to
various questions regarding IRA investing in alternative assets.
 Drafted escalation and process guidelines for other team members when new systems were introduced.
 Authored “The HSA Rollover: A Once in a Lifetime Opportunity” blog posting on company website.
THE PERSONAL TOUCH CAREER SERVICES, Westminster, CO April 2014-May 2016
Marketing Coordinator/Office Manager/ Writer
Generated powerful social media marketing campaigns and content to attract new clients, promote the company’s brand, and
continue relationships with existing clients. Created new content weekly and attracted new business successfully on Facebook
and Twitter.

3.  Established communications with clients using Outlook and email marketing services such as MailChimp.com and
BatchBook.com
 Nurtured client relationships with CRM tools such as ConstantContact.com
 Packaging and shipping of client orders using USPS.com
 Created effective marketing strategy plans for target audiences using social media, blogs and custom infographics made
with Microsoft Publisher and other visual media programs
 Assisted in editing and writing resumes and cover letters for job seekers in a wide variety of industries.
 Processing Accounts Payable / Receivable and Reconciling multiple accounts using QuickBooks