This document provides guidance on etiquette and best practices for hosting Chinese business meetings. Some key points include:
- Prepare culturally appropriate refreshments and seating arrangements. Bring an interpreter fluent in the local Chinese dialect.
- Exchange business cards respectfully and remember to use formal titles and surnames when addressing Chinese counterparts. Save face by avoiding embarrassment.
- Meetings should establish trust and relationships before discussing business. Present benefits after addressing concerns. Thank all participants.
- Multiple meetings over long periods may be needed before closing deals. Understanding Chinese laws on joint ventures is important. Proper attire and etiquette shows respect for Chinese customs.
Tips & tricks to having the right handshake, techno etiquette, and being able to create rapport quickly and keep it going strong.
It's professional skills that are lacking these days due to the over use of technology.
Understanding African perspectives and their influence on the business world - presentation for business people already involved in doing business in Africa or about to begin doing business in Africa.
Cross cultural values which impact on work and the business world.
A presentation that highlights the differences between India and the west, showing how Indians can successfully deal with westerners. Includes tips and watch outs.
Module overview:
Appearance deals with every aspect of how we perceive an individual. In an instant, we form opinions about a person based on that individual’s appearance, smell, cleanliness, and mannerisms. Those brief seconds define how we treat others or are treated by others. Likewise, our appearance is a direct reflection of the environment in which we were raised (i.e. a reflection upon our parents and families). Through our actions and appearance, others may form a lasting, and sometimes detrimental, impression of us that we may never overcome. This module will help you to learn the importance of your appearance and how it may affect your peer relationships and productivity.
Why is etiquette important in business? People do business with those they like and trust. In order to build trust and be liked you must act in accordance with socially acceptable norms.
Developing Business Etiquettes, Telephonic Etiquettes, Etiquettes in Social Settings, Business Etiquette Online, Business Etiquette Using Mobile Devices, Assembling Business Wardrobe
Tips & tricks to having the right handshake, techno etiquette, and being able to create rapport quickly and keep it going strong.
It's professional skills that are lacking these days due to the over use of technology.
Understanding African perspectives and their influence on the business world - presentation for business people already involved in doing business in Africa or about to begin doing business in Africa.
Cross cultural values which impact on work and the business world.
A presentation that highlights the differences between India and the west, showing how Indians can successfully deal with westerners. Includes tips and watch outs.
Module overview:
Appearance deals with every aspect of how we perceive an individual. In an instant, we form opinions about a person based on that individual’s appearance, smell, cleanliness, and mannerisms. Those brief seconds define how we treat others or are treated by others. Likewise, our appearance is a direct reflection of the environment in which we were raised (i.e. a reflection upon our parents and families). Through our actions and appearance, others may form a lasting, and sometimes detrimental, impression of us that we may never overcome. This module will help you to learn the importance of your appearance and how it may affect your peer relationships and productivity.
Why is etiquette important in business? People do business with those they like and trust. In order to build trust and be liked you must act in accordance with socially acceptable norms.
Developing Business Etiquettes, Telephonic Etiquettes, Etiquettes in Social Settings, Business Etiquette Online, Business Etiquette Using Mobile Devices, Assembling Business Wardrobe
Practicing proper Chinese business etiquette will greatly benefit you when expanding into new Chinese markets. To ensure your success with modern Chinese business transactions, be familiar with proper Chinese business etiquette. When you are confident in the proper Chinese business etiquette procedures, you will gain new partners and clients in this northern country that will bring success for your business. Easily impress your Chinese colleagues with your awareness of their values and your confidence in proper etiquette to further enhance your network across the Chinese market.
Guanxi: What is it and Why is it a Chinese Business Essential?Startup China
Thriving in China's economy goes beyond the simplicity of taking an international flight from one continent to the next or clicking a few buttons to orchestrate a global conference call. It’s dependent on the implications of proper “networking,” or guanxi, based on the cultural and social expectations found in China.
Basic Mandarin Chinese | Lesson 5 | Greetings and pleasantriesCultureAlley
Learn Mandarin Chinese for free using self-paced audio-visual lessons and interactive practice exercises - CultureAlley - master conversations, grammar, vocabulary and more! This lesson teaches you some more greetings and pleasantries like 'good morning', 'good afternoon', 'good night', 'wonderful' etc.To learn at your own pace, take quizzes and explore more lessons - go to www.culturealley.com. See you at the Alley!
How to pass in Interview ?
Marvel pharmaceutical company summer training by / Mohamed AbdulRaheem
Interview Skills and how to be the perfect candidate for the position you applied for it.
Similar to James Adams Chinese Business Meetings (20)
2. Chinese History
• Evolved from several dynasties over
thousands of years.
• Confucionism 5th – 6th Centuries BC
• Cultural Pride, Honor & Heritage
• Invaded by other civilizations
• The collective over the individual
• Survialists
• A mesh of business government
interests.
3. Modern Day Historical Characteristics
• High regard to customs
• Avoiding direct « No’s » during negotiations
• Conservative in respect to risks
• Great listeners & reserved on responses
• Blank affleck
• Skeptical about agendas
• Relationship oriented
• Highly respectful of authority & rank
• Time is of less importance
• An interest in The Downside vs. The Upside
4. Organizing Resources
• Interpreter fluent in Mandarin in the
particular portion of China such as
Mainland, Hong Kong, or Taiwan, they differ.
• A location that does not involve long travel
that is not near the 13th Floor.
• A conference room with the head chair
facing the door.
• Greenleaf Tea, White tea, Black Tea & Coffee
• Porcelain cups and pots.
5. Organizing Resources
• Business cards for your team with titles.
• Power Point presentation done in appropriate
language. ( Use the interpreter to assist with this
task).
• Schedule a time between 9am and 11am
preferrably with special consideration to the
Chinese delagation’s needs or constraints on
time.
• Send both email and written confirmation about
the time and purpose of the meeting.
6. Written Confirmation
• Refer the confirmation to and individual’s Job
title and last name.
– eg: Information Technology Director Yee
• State the date, day and time professionally.
• Open the confirmation conveying your team’s
gratitude to have the honor of meeting witht he
delegation.
• Mention some of the pleasures your team has
experienced from the host team.
• Close with the anticipation of being honored to
meet them.
7. Chinese Business Etiquette
• Get into the practice of referring to someone
only by their official job title and surname.
• Try to set up your team so that the most senior
member of the delegation is about the same
height as his / her Chinese counter-part.
– This may mean taking someone in the team and
placing them in charge due to this consideration.
• Men should honor the most senior member of
the team first, meaning that a female in the
delegation of lower rank may not get the initial
attention as in the Western nations.
8. Chinese Business Etiquette
Power Point Presentations
• Get into the practice of avoiding grand hand-
gestures, especially during Power Point
Presentations.
• Face the audience during the presentation
without turning your back to them while
speaking.
• Address inquiries as they are raised during the
presentation, unlike in the Western nations
when questions are asked at the end.
• Open the presentation with gratitude for the
Chinese Team Lead and his/her delegation.
9. Chinese Business Etiquette
Power Point Presentations
• Simplify the presentation to no more than 3 to 4
items per slide to allow the interpreters to
follow along easily.
• Avoid raising your voice or making loud noises to
wake a sleeping member of the Chinese
delagation.
• Minimize the amount of animation or long
introductions for the slides.
• Try to make them no longer than 15 – 20
minutes. If larger break it up into segments.
10. Chinese Business Etiquette
Cultural Self-Check
• Practice not using slang in any language.
• Practice smiling and work on positive ethos.
• Condition yourself to avoid stereotypes.
• Practice again using formal title and surname.
• Develop a modest handshake, not too strong or
weak.
• Practice communicating without staring.
• Always face the person you are speaking to.
• Soften your tone when upset or impatient.
• Practice on not using hand gestures.
11. Chinese Business Etiquette
Greetings for the Meeting
• Initial greetings begin with a smile.
• Acknowledge the senior Chinese team-member
upon introduction by liason.
• Use title and surname when addressing him/her.
• Thank the liason for the opportunity
complimenting both the liason and team leader.
• After acknowledging the team leader and liason,
do the same with other team members
respectfully.
• Prepare for the Business Card Exchange.
12. Chinese Business Etiquette
Greetings for the Meeting - Gifts
• A gift such as a book that’s relative to the team
leader is appropriate.
• The Gift must have the following characteristics:
– Good Quality and not insulting.
– Relevant
– From your home country
– A brief acknowledgment to the team leader.
– Others gifts to the staff should be of good quality, but
not as lavish as the team leader.
• Gifts may be exchanged the same way either
before the meeting or after the meeting.
13. Chinese Business Etiquette
The Business Card Exchange - Giving
• The Business Card Exchange is very important to
the Chinese.
• Practice using the term « Name Card » as it is
referred to in business.
• Place your business cards in the breast pocket of
your coat closest to your heart.
• When you retreive your card, handle it
delicately with two hands so that the receiver
can visibly read it in front of you if desired.
• White with black print is desired.
• Name & Job Title is important.
14. Chinese Business Etiquette
The Business Card Exchange - Receiving
• Business Cards are an extension of Personality.
• Receive the business card with both hands.
• Read the title and use the surname.
• Handle it delicately and place it into your breast
pocket closest to your heart.
• If you do not have a breast pocket, lay it gently
in front of you on the table where you will be
seated.
• Do not put it in your wallet, portfolio etc. (This is
considered grossly offensive.)
15. Chinese Business Etiquette
Saving Face
• Saving Face – This means avoiding bringing
embarrassment or shame. This includes all
parties involved during negotiations.
– Outbursts
– Reprimands
– « Throwing People Under the Bus »
– Inflections of irritation or shouting
• If this occurs the delegation may not care to
negotiate, but treat the meeting as a comedy
act of sorts.
16. Chinese Business Etiquette
Networking
• As in many Western nations, Networking is vital
and required for doing business in China.
• Treat everyone as a potential partner or source
to a valueable liason.
• Avoid any negative verbal or non-verbal
comments or gestures toward anyone in the
delagation.
• Pay close attention to members that have ties to
Ministries in the Chinese Government or with
Associations.
17. Chinese Business Etiquette
Proper Business Attire
Men Women
• Dark Business Suit • Dark Business Suit
• White Shirt • Blouse covering neck area.
• Tie • Knee-Length Skirt
• Dark Socks & Shoes • Modest Pumps
• Hair-cut to Neckline • Shouder Strap Hand-bag
• Light Cologne or • Light Perfume or None
None
18. Chinese Business Etiquette
Saying « No » Without Saying « No »
• Getting a direct No as in the West rarely occurs.
• No’s are implied through modest gestures,
subtle objections, or even questions.
• The tendency to push an issue will evenutally
lead to « No »
• A nebulous response can also siginify « No »
• The most common is a change of subject-matter.
19. Chinese Business Etiquette
Meeting Strategies – First Meeting
• First Meeting with Clients
• Establish relationships
• Forge a mutual trust & respect
• Focus on common interest
• Become acquainted with all parties.
• Use the opportunity to network.
The goal is to break the ice and establish credibility
on a personal level. Mention the product or
service but do not allow it to overshadow unless
the other parties express interest.
• Do not try to close the deal here.
20. Chinese Business Etiquette
Meeting Strategies – Second Meeting
• More formal meeting
• Presentations & Hand-outs
• Mention Benefits using Titles & Last Names
• Address Downside Risk First then Upside
Benefits
• Structure united effort for prosperity and
making money.
• Answer questions as requested and do not
confront the individual.
• Thank all parties for attending.
21. Chinese Business Etiquette
Meeting Strategies – Interim Period
• Email or Fax information pertaining to the other
team leader’s interest and concern with
discipline.
• Thank the members for their time and the
leader for guidance.
• Make sure that your Full name and job title and
email address, and phone number is on each
document sent.
• Do not become a time sensative zealous sales
man or woman.
22. Chinese Business Etiquette
Meeting Strategies – Third Meeting
• It is not uncommon for this meeting to be held
months or even a year after meeting one,
depending on the circumstances.
• If the meeting has advanced to this level, there
is a good chance that there is some interest in
your product or service.
• The focus should address any concerns and
begin talks about an Equity Joint Venture (EJV).
• If the talks advance to this level, there are some
things to understand about Chinese EJV Law.