Jacqueline Robinson is seeking an opportunity that utilizes her background in customer relations and leadership. She has over 15 years of experience in office skills, customer service, and operations and administration. Robinson has a proven track record of maintaining efficient and productive work environments through sound administrative support, problem solving, and leadership skills.

1. JACQUELINEROBINSON
813 LineStreet, Camden NJ08103 | 215-327-6190 | Jacqueline.robinson93@yahoo.com
SUMMARY
Dedicated professional with theskills to implementandmaintain an efficientand
productivework environment.Trustworthy,ethical and committed to superior
customer service.I amseekinganopportunity to utilizemy background in both
customer relationsand leadership to help yourorganizationgrow.
AREA OF STRENGTH
OfficeSkills
Maintainsound administrativesupportfor thebenefitof thesuccessful functioningof
the office
· Proficiency intelephoneand front-deskreception within high-volumeenvironment
· Effectivemaintenanceof filingdatabaseand recordsmanagement
· Supporting witheagernessandprofessionalism
Customer Service
Offeringfriendly and productiveservicesto customersand co-workers
· Creativeproblemsolver
· Preservingstrictconfidentiality whileassistingclients
· Maintainingcomposurewhileresolvingcustomerscomplaint
· Stronganalytical skills
· Proficiency inQuickBooksandMicrosoftoffice
Operations& Administration’s
Ensuringoptimal proceduresandwork-flowoperations,experiencein organizational
leadership
· General accountingresponsibilities
· Managed storeoperations
· Superviseand coordinateadministrativeneeds for staff
· Displayed leadership skills
EXPERIENCE

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September 2014 to
April 2015
GSR, Red Roof Inn
· NightAuditor
May 2014 to
September 2014
Cashier, ParkingAuthority
· Customer Service
July 1999 to
November 2005
Customer serviceandmarketingspecialist,H&RBlock
· Customer Serviceand marketingspecialist
EDUCATION
September 1983 to
June 1987
[Degree Earned], Camden High School
July 1988 to
November 1991
[Degree Earned], PSIInstitute