1. VICTOR MOCTEZUMA
6650 ClarkesMeadow Drive,Bealeton,VA 22712 | (703)-286-
9387 | ellatinoboy93@gmail.com
SUMMARY
Qualifiedwithfouryearsinfast-pacedcustomerservice andcall center
environments.Personable andprofessional underpressure. Motivatedcustomer
servicesspecialistwithoverfouryearsretail experience inafast-paced,team-
basedenvironment.FriendlySalesAssociate adaptatworkingindiverse retailand
customerservice environment.
SKILLS
· SpeakEnglishandSpanish fluentlywithminorityspeakinginFrenchandDutch.
· Rapidlearnerwillingtolearnanything,despitenotknowingthe concept
· Punctual
· StrongClientRelations
· Proficientincashmanagement
· Exceptional communicationskills
· Creative problemsolver
EXPERIENCE
05/2011-
10/2013
SwingManager, McDonald’s
· Workedvariousshifts,includingopeningandclosingthe store five timesaweek.
· Making quotasdaily,increasingsalesandcustomersatisfactiontoreturntothe
store.

2. Page 2
· Employee of the Month Aug.2011, Manager of the MonthJan. 2012 and July
2013
11/2013-Present Cashier,CustomerService,OvernightStocker, Wal-Mart
· Currentlyworkovernights,previouslyworkedvariousshiftsduringthe dayshift.
· Attendingcustomerinafast,yetaccurate pace as a cashierand customerwith
theirneeds,workingwithmoney,andstockingmerchandisesonthe shelf every
shift.
· Employee of the MonthNovember2013, and June 2014
EDUCATION
08/2007-
06/2011
AdvancedStudiesDiploma, Liberty High School
08/2011-Present CurrentlyworkingonAssociatesDegree inAccounting, Lord Fairfax Community
College