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Applications Manager
Agentless monitoring tool for all your applications and servers (App servers, DBs, VMs, Web apps etc....
Quick recap
Week-1: ADDM, Monitor Groups,User management
Week-2: Performance insight, troubleshooting performance
problems...
'Bob'
The IT Admin
Zing Telco
Notify the
technicians!
Manage SLAs!
Where are my
reports?
end user
experience
server crash
...
One tool to Monitor 100+ apps
Web
Application
Architecture
Consist of components such as:
• DB server - MsSQL,Oracle,etc
• Applications server- Jboss,We...
Agenda
Synthetic transaction monitoring
Understand user interactions throughout a site
Monitor across geographical locatio...
Website monitoring
Website Monitoring
Run synthetic end user tests
End User Monitor (EUM)
Install agents in different locations
(branch offices or customer locations)
Real Browser Monitoring
(RBM)
• Launch a real browser and mimic the
user's interaction with your site.
• Monitored periodi...
Automatically build monitoring scripts
Monitor multistep user interactions
Response times from different locations
Screen capture of the sequence
Waterfall model
Why do you need an EUM feature?
• Measure multipage workflows (e-commerce, gaming, online
banking, etc.)
• Test web apps p...
Defacement
Website Content Monitoring
• Monitor website defacement
• APM standard defacement check includes unauthorized
addition or ...
Web Server and Web Services
Web Server/Web Services
Self evaluation
1) Does AppManager has option to do content check in URL monitor?
2) Does AppManager has option to rename ...
Self evaluation - answers
1) Does AppManager has option to do content check in URL monitor? -
-> Yes
2) Does AppManager ha...
Quick recap
* How websites can be monitored in different ways.
* Components of websites
* Monitoring end user experience
S...
Support
appmanager-support@manageengine.com
Eval
eval-apm@manageengine.com
Online Demo
demo.appmanager.com
Improving User Experience with Applications Manager
Improving User Experience with Applications Manager
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Improving User Experience with Applications Manager

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Learn how to track the user experience of your web applications across multiple geographical locations. Measure and understand the ways customers interact with your software. Discover the basic skills and information needed to get the most out of your synthetic monitoring.

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Improving User Experience with Applications Manager

  1. 1. Applications Manager Agentless monitoring tool for all your applications and servers (App servers, DBs, VMs, Web apps etc.) including physical, virtual as well as your cloud apps. OpManager Performance monitoring, health monitoring, WAN monitoring, workflow automation. Network Configuration Manager Configuration management, change management, compliance auditing, user activity tracking. OpUtils IP address management, switch port management, rogue detection, MAC IP mapping. Netflow Analyzer Bandwidth monitoring, forensics, traffic shaping, DPI monitoring. Firewall Analyzer Compliance management, firewall policy management, log analysis, network forensic audits. ManageEngine IT Operations Management Solutions
  2. 2. Quick recap Week-1: ADDM, Monitor Groups,User management Week-2: Performance insight, troubleshooting performance problems, notification & corrective actions, Reports, dashboards. Week-1& 2 video: https://www.manageengine.com/itom/free-training/applications-manager.html Online Demo demo.appmanager.com
  3. 3. 'Bob' The IT Admin Zing Telco Notify the technicians! Manage SLAs! Where are my reports? end user experience server crash 'Suzan' The DevOps Head memory leaks Challenges faced by IT admins optimizing applications
  4. 4. One tool to Monitor 100+ apps
  5. 5. Web Application Architecture Consist of components such as: • DB server - MsSQL,Oracle,etc • Applications server- Jboss,Weblogic • Reverse proxy- NGiNX • Web Server - IIS, Apache • WebSites
  6. 6. Agenda Synthetic transaction monitoring Understand user interactions throughout a site Monitor across geographical locations Ensure optimal web performance
  7. 7. Website monitoring
  8. 8. Website Monitoring
  9. 9. Run synthetic end user tests
  10. 10. End User Monitor (EUM)
  11. 11. Install agents in different locations (branch offices or customer locations)
  12. 12. Real Browser Monitoring (RBM) • Launch a real browser and mimic the user's interaction with your site. • Monitored periodically to obtain performance metrics such as the availability and response time. • AppManager's RBM uses the bundled Firefox browser Or import Selenium IDE testcases, to collect metrics.
  13. 13. Automatically build monitoring scripts
  14. 14. Monitor multistep user interactions
  15. 15. Response times from different locations
  16. 16. Screen capture of the sequence
  17. 17. Waterfall model
  18. 18. Why do you need an EUM feature? • Measure multipage workflows (e-commerce, gaming, online banking, etc.) • Test web apps prior to launch • Test critical pages and paths
  19. 19. Defacement
  20. 20. Website Content Monitoring • Monitor website defacement • APM standard defacement check includes unauthorized addition or modification of the following HTML elements: - Text Defacement - Script Defacement - Image Defacement - Anchor Defacement - Iframe Defacement - Link Defacement
  21. 21. Web Server and Web Services
  22. 22. Web Server/Web Services
  23. 23. Self evaluation 1) Does AppManager has option to do content check in URL monitor? 2) Does AppManager has option to rename the EUM agent name instead of machine where it is installed? 3) Does AppManager provide an option to add additional URL in website content monitoring? 4) Does AppManager has option to monitor REST API & SOAP request? 5) Does AppManager support monitoring of SSL certificates?
  24. 24. Self evaluation - answers 1) Does AppManager has option to do content check in URL monitor? - -> Yes 2) Does AppManager has option to rename the EUM agent name instead of machine where it is installed? --> Yes 3) Does AppManager provide an option to add additional URL in website content monitoring? --> Yes 4) Does AppManager has option to monitor REST API & SOAP request? --> Yes 5) Does AppManager support monitoring of SSL certificates? --> Yes
  25. 25. Quick recap * How websites can be monitored in different ways. * Components of websites * Monitoring end user experience Support appmanager-support@manageengine.com Eval eval-apm@manageengine.com Online Demo demo.appmanager.com
  26. 26. Support appmanager-support@manageengine.com Eval eval-apm@manageengine.com Online Demo demo.appmanager.com

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