The document summarizes statistics about Jordan's IT industry in 2007. It found that the domestic IT revenue grew 18.58% to $686 million while export revenue grew more slowly at 2.81% to $196.9 million. Total IT market size reached $882.97 million, a 14.66% increase. Employment in the IT sector grew 3% to over 11,000 people. Hardware/technology and software re-sale made up the largest sources of domestic revenue.

2. IT Industry Statistics 2007
Introduction
Jordan’s ICT sector has come a long way in the past years and has achieved a great deal of
accomplishments in which we can all take great pride. This is listed amongst the government’s
highest priorities, and is expected to continue immensely to the Jordanian economy.
To demonstrate the sector’s growth in terms of numbers and to determine the growth in market
size, exports, investments attracted, and new jobs created, the Information Technology
Association- Jordan (int@j) has completed its annual survey of the sector for the year 2007.
Methodology for the 2007 survey
The 2007 IT Industry Statistics Survey conducted in May - Aug 2007 was an assessment of Jordan’s
information technology (IT) industry. The survey was designed to track the growth of:
1. Domestic revenues
2. Export revenues
3. Employment
4. Foreign direct investments
• The survey defined categories of IT industry service fields as well as generic product
categories that are currently relevant to the Jordanian market and/ or will be in the
near future.
• The survey was launched in May and concluded end of Aug 2007. Targeted population
was the int@j membership base constituted of 110 companies of which 90 companies
were determined eligible for the survey according to their scope of work. A total of 89
companies responded to the survey.
• Unless noted otherwise the results of the survey do not include the four major
telecommunication companies which are excluded to avoid distorting the survey
results.
Page 1 of 17

3. IT Industry Statistics 2007
Survey Details
2007 ICT Sector Statistics (Survey Totals) USD
Domestic Revenue Export Revenue
374,828,807 107,580,016
Domestic revenue adjusted to total sample Export revenue adjusted to total sample
379,040,366 108,788,780
Domestic revenue adjusted to assumption 1 Export revenue adjusted to assumption 1
686,063,063 196,907,691
Growth from 2006
Domestic Revenue Export Revenue
18.58% 2.81%
Total market size
882,970,754
Assumptions
1- int@j members constitute approximately 55% of the ICT Sector (Using a multiplier of 1.81
based on the weight of int@j members within the sector in reference to their number of
employees)
2- Total Sector numbers include ± 10% margin of error due to lack of a proper identification of
the ICT Sector definition and magnitude
Survey Sample
int@j total members 110 companies
Total Survey Population 90 companies
Total Survey Respondents 89 companies
Page 2 of 17

4. IT Industry Statistics 2007
Summary: 2003 - 2007
2003 2004 2005 2006 2007
Export
Revenue
(USD) 69,728,000 79,410,743 162,619,518 191,520,379 196,907,691
Growth % 74.16% 13.89% 105% 17.80% 2.81%
% of Total
Revenues 24% 18% 28% 25.00% 22.30%
Domestic
Revenue
(USD) 226,183,000 361,103,905 418,254,125 578,554,212 686,063,063
Growth % 20.02% 59.65% 15.80% 38.33% 18.58%
% of Total
Revenues 76% 82% 72% 75.00% 77.70%
Total
Revenue
(USD) 295,910,000 440,514,648 580,873,643 770,074,591 882,970,754
Growth % 29.51% 48.87% 31.86% 32.57% 14.66%
FDI Yearly 11,594,500 2,900,000 10,524,761 13,569,656 3,070,791
FDI
(Cumulative)
(USD) 79,600,000 82,500,000 93,024,761 106,594,417 109,665,208
Employment 8,117 8,523 10,032 10,712 11,034
Growth % 1.46% 5.00% 17.70% 6.78% 3.00%
Page 3 of 17

5. IT Industry Statistics 2007
Figure 1: Export Revenues 2003 - 2007 (USD)
:
$250,000,000
191,520,379
379 196,907,691
$200,000,000
162,619,518
$150,000,000
$100,000,000
79,410,743
69,728,000
$50,000,000
$0
2003 2004 2005 2006 2007
Figure 2: Domestic Revenues 2003 - 2007 (USD)
:
$800,000,000
686,063,063
$700,000,000
$600,000,000 578,554,212
212
$500,000,000
418,254,125
$400,000,000 361,103,905
$300,000,000
226,183,000
$200,000,000
$100,000,000
$0
2003 2004 2005 2006 2007
Page 4 of 17

6. IT Industry Statistics 2007
Figure 3: Total Revenues 2003 - 2007 (USD)
:
$1,000,000,000
882,970,754
$900,000,000
$800,000,000 770,074,591
591
$700,000,000
580,873,643
$600,000,000
$500,000,000 440,514,648
$400,000,000
295,910,000
000
$300,000,000
$200,000,000
$100,000,000
$0
2003 2004 2005 2006 2007
Figure 4: Foreign Direct Investments
:
2003 - 2007 (Cumulative) (USD)
$120,000,000
109,665,208
106,594,417
417
$100,000,000 93,024,761
79,600,000 82,500,000
$80,000,000
$60,000,000
$40,000,000
$20,000,000
$0
2003 2004 2005 2006 2007
Page 5 of 17

7. IT Industry Statistics 2007
Figure 5: Export vs. Domestic Revenues (USD)
:
$1,000,000,000
$900,000,000
$800,000,000
$700,000,000
$600,000,000
Domestic
$500,000,000
Export
$400,000,000
$300,000,000
$200,000,000
$100,000,000
$0
2003 2004 2005 2006 2007
Page 6 of 17

8. IT Industry Statistics 2007
Domestic Revenue by Service
Type of Service (Domestic) Percentage Revenue (USD)
Hardware / Firmware Technology Provisioning 30.57% 209,729,478
Off-the-Shelf Packaged Software Re-Sale 17.14% 117,591,209
Telecom / Frame Relay / Networking Systems and
10.68% 73,271,535
Management
Other Services 10.01% 68,674,913
Out Sourcing 6.26% 42,947,548
IT Consulting, Research and Strategies Development 4.98% 34,165,941
ISP, Internet Services, Online Transactions and
4.45% 30,529,806
Subscription
Complete Software Development 3.07% 21,062,136
IT Training, Application Support Services 2.14% 14,681,750
System Design 1.97% 13,515,442
System Development 1.84% 12,623,560
In-house-Developed Packaged S/W Sales 1.80% 12,349,135
Project Management 1.70% 11,663,072
Web Design, Development and Administration 0.99% 6,792,024
System Documentation 0.95% 6,517,599
Call Centers 0.54% 3,704,741
Remote Sensing and GIS 0.38% 2,607,040
E-Commerce 0.31% 2,126,795
Quality Control and Assurance 0.18% 1,234,914
Interactive Media, Graphic Design and Printing 0.03% 205,819
E-learning 0.01% 68,606
Total 100% 686,063,063
Page 7 of 17

9. IT Industry Statistics 2007
Figure 6: Domestic Revenues by Service (USD)
E-learning 68,606
Interactive Media, Graphic Design and Printing 205,819
Quality Control and Assurance 1,234,914
E-Commerce 2,126,795
Remote Sensing and GIS 2,607,040
Call Centers 3,704,741
System Documentation 6,517,599
Web Design, Development and Administration 6,792,024
Project Management 11,663,072
In-house-Developed Packaged S/W Sales 12,349,135
System Development 12,623,560
System Design 13,515,442
IT Training, Application Support Services 14,681,750
Complete Software Development 21,062,136
ISP, Internet Services, Online Transactions and
30,529,806
Subscription
IT Consulting, Research and Strategies
34,165,941
Development
Out Sourcing 42,947,548
Other Services 68,674,913
Telecom / Frame Relay / Networking Systems and
73,271,535
Management
Off-the-Shelf Packaged Software Re-Sale 117,591,209
Hardware / Firmware Technology Provisioning 209,729,478
$0 $100,000,000 $200,000,000
Page 8 of 17

10. IT Industry Statistics 2007
Export Revenue by Service
Type of Service (Export) Percentage Revenue (USD)
In-house-Developed Packaged S/W Sales 20.18% 39,735,972
Complete Software Development 14.32% 28,197,181
Hardware / Firmware Technology Provisioning 10.42% 20,517,781
IT Consulting, Research and Strategies Development 10.08% 19,848,295
Out Sourcing 7.67% 15,102,820
Other Services 5.77% 11,361,574
Interactive Media, Graphic Design and Printing 5.31% 10,455,798
Telecom / Frame Relay / Networking Systems and
4.12% 8,112,597
Management
Project Management 3.77% 7,423,420
IT Training, Application Support Services 3.50% 6,891,769
Web Design, Development and Administration 3.12% 6,143,520
System Development 2.49% 4,903,002
Off-the-Shelf Packaged Software Re-Sale 2.27% 4,469,805
ISP, Internet Services, Online Transactions and
1.79% 3,524,648
Subscription
System Design 1.76% 3,465,575
Quality Control and Assurance 1.56% 3,071,760
System Documentation 0.71% 1,398,045
Call Centers 0.67% 1,319,282
Remote Sensing and GIS 0.47% 925,466
E-learning 0.02% 39,382
Total 100% 196,907,691
Page 9 of 17

11. IT Industry Statistics 2007
Figure 7: Export Revenues by Service (USD)
E-learning $39,382
Remote Sensing and GIS $925,466
Call Centers $1,319,282
System Documentation $1,398,045
Quality Control and Assurance $3,071,760
System Design $3,465,575
ISP, Internet Services, Online Transactions and
$3,524,648
Subscription
Off-the-Shelf Packaged Software Re-Sale $4,469,805
System Development $4,903,002
Web Design, Development and Administration $6,143,520
IT Training, Application Support Services $6,891,769
Project Management $7,423,420
Telecom / Frame Relay / Networking Systems and
$8,112,597
Management
Interactive Media, Graphic Design and Printing $10,455,798
Other Services $11,361,574
Out Sourcing $15,102,820
IT Consulting, Research and Strategies Development $19,848,295
Hardware / Firmware Technology Provisioning $20,517,781
Complete Software Development $28,197,181
In-house-Developed Packaged S/W Sales $39,735,972
$0 $10,000,000
$20,000,000
$30,000,000
$40,000,000
Page 10 of 17

12. IT Industry Statistics 2007
Export Revenue by Country
Country Exports % Value (USD)
Saudi-Arabia 20.35% 40,069,234
West-Bank 11.46% 22,558,820
United-States 10.92% 21,505,413
United-Arab-Emirates 8.99% 17,709,171
Iraq 5.21% 10,255,816
Bahrain 4.89% 9,619,796
Syrian-Arab-Republic 4.09% 8,049,623
Sudan 3.41% 6,717,957
Qatar 3.04% 5,982,559
United-Kingdom 2.93% 5,763,928
Libya 2.76% 5,426,042
Oman 2.63% 5,187,535
Kuwait 2.58% 5,088,157
Pakistan 2.37% 4,670,769
Senegal 2.31% 4,551,515
Virgin-Islands-(U.S.) 2.29% 4,511,764
Yemen 2.16% 4,253,381
Algeria 1.99% 3,915,496
Armenia 1.41% 2,782,586
Tunisia 0.86% 1,689,427
Canada 0.79% 1,550,298
Nigeria 0.79% 1,550,298
Cote d'Ivoire 0.59% 1,152,786
India 0.37% 735,398
France 0.23% 457,139
Egypt 0.22% 437,263
Afghanistan 0.14% 278,259
Lebanon 0.12% 238,507
Italy 0.06% 119,254
Austria 0.04% 79,502
Total 100% 196,907,691
Page 11 of 17

13. IT Industry Statistics 2007
Figure 8: Export Revenues by Country
Austria $79,502
Italy $119,254
Lebanon $238,507
Afghanistan $278,259
Egypt $437,263
France $457,139
India $735,398
Cote-D-Ivoire $1,152,786
Nigeria $1,550,298
Canada $1,550,298
Tunisia $1,689,427
Armenia $2,782,586
Algeria $3,915,496
Yemen $4,253,381
Virgin-Islands-(U.S.) $4,511,764
Senegal $4,551,515
Pakistan $4,670,769
Kuwait $5,088,157
Oman $5,187,535
Libya $5,426,042
United-Kingdom $5,763,928
Qatar $5,982,559
Sudan $6,717,957
Syrian-Arab-Republic $8,049,623
Bahrain $9,619,796
Iraq $10,255,816
United-Arab-Emirates $17,709,171
United-States $21,505,413
West-Bank $22,558,820
Saudi-Arabia $40,069,234
0 10000000 20000000 30000000 40000000
Page 12 of 17

14. IT Industry Statistics 2007
Revenue by Industry Sector
Domestic Export
Revenues Revenues
Industry Sector (USD) Domestic % (USD) Export %
Telecommunications 228,389,947 33.29% 73,197,089 37.17%
Other 136,319,391 19.87% 18,724,837 9.51%
Government/ e-government Sector 115,981,417 16.91% 18,348,757 9.32%
Financial Investment & Brokerage
Sector 96,536,665 14.07% 37,845,547 19.22%
Military 38,133,701 5.56% 0 0.00%
Business Sector (e.g. Accounting,
HRD, Payroll, Document
Management..) 37,034,351 5.40% 6,670,476 3.39%
Education sector (e-Learning, CBT,
Training) 13,741,874 2.00% 12,727,347 6.46%
Manufacturing/ Industrial Sector 6,733,518 0.98% 1,702,258 0.86%
Tourism and Travel Sector (car
rental, travel agents, hotel
management.. ) 4,809,656 0.70% 0 0.00%
Insurance Sector 1,855,153 0.27% 6,254,808 3.18%
Internet-based/ Web/ e-business
Sector 1,786,444 0.26% 4,770,281 2.42%
Health Care Sector 1,374,187 0.20% 7,006,969 3.56%
Outsourcing/ Distinct Code Writing
(no specific sector) 1,236,769 0.18% 2,474,212 1.26%
Engineering & Construction Sector 893,222 0.13% 98,968 0.05%
Multimedia & animation / Film
Production Sector 549,675 0.08% 5,997,490 3.05%
Religious Sector 274,837 0.04% 0 0.00%
Services Sector (restaurants, dry
clean, packaging..) 137,419 0.02% 574,017 0.29%
Legal Sector 137,419 0.02% 514,636 0.26%
Pharmaceutical, and Veterinary 137,419 0.02% 0 0.00%
Total 686,063,063 100% 196,907,691 100%
Page 13 of 17

15. IT Industry Statistics 2007
Figure 9: Domestic Revenues by Industrial Sector
(USD)
Pharmaceutical, and Veterinary 137,419
Legal Sector 137,419
Services Sector (restaurants, dry clean, packaging..) 137,419
Religious Sector 274,837
Multimedia & animation / Film Production Sector 549,675
Engineering & Construction Sector 893,222
Outsourcing/ Distinct Code Writing (no specific… 1,236,769
Health Care Sector 1,374,187
Internet-based/ Web/ e-business Sector 1,786,444
Insurance Sector 1,855,153
Tourism and Travel Sector (car rental, travel… 4,809,656
Manufacturing/ Industrial Sector 6,733,518
Education sector (e-Learning, CBT, Training) 13,741,874
Business Sector (e.g. Accounting, HRD, Payroll,… 37,034,351
Military 38,133,701
Financial Investment & Brokerage Sector 96,536,665
Government/ e-government Sector 115,981,417
Other 136,319,391
Telecommunications
228,389,947
0 100000000 200000000
Page 14 of 17

16. IT Industry Statistics 2007
Figure 10: Export Revenues by Industrial Sector
(USD)
Pharmaceutical, and Veterinary 0
Religious Sector 0
Tourism and Travel Sector (car rental, travel… 0
Military 0
Engineering & Construction Sector 98,968
Legal Sector 514,636
Services Sector (restaurants, dry clean, packaging..) 574,017
Manufacturing/ Industrial Sector 1,702,258
Outsourcing/ Distinct Code Writing (no specific sector) 2,474,212
Internet-based/ Web/ e-business Sector 4,770,281
Multimedia & animation / Film Production Sector 5,997,490
Insurance Sector 6,254,808
Business Sector (e.g. Accounting, HRD, Payroll,… 6,670,476
Health Care Sector 7,006,969
Education sector (e-Learning, CBT, Training) 12,727,347
Government/ e-government Sector 18,348,757
Other 18,724,837
Financial Investment & Brokerage Sector 37,845,547
Telecommunications
73,197,089
0 20000000 40000000 60000000 80000000
Page 15 of 17

17. IT Industry Statistics 2007
Employment (Survey Totals)
6001
Males Females
4,521 1,480
Distribution by job function
Technical Marketing & Sales
3,711 946
Management Administration
546 798
Employment adjusted to sample size
6069
Males Females
4,572 1,497
Distribution by job function adjusted to sample size
Technical Marketing & Sales
3,753 957
Management Administration
552 807
Employment adjusted to assumption 1
11034
Males females
8,313 2,721
Distribution by job function adjusted to assumption 1
Technical Marketing & Sales
6,823 1,740
Management Administration
1,004 1,466
Assumption
int@j members constitute approximately 55% of job market
Sample facts
int@j total members 110 companies
Total Survey Population 90 companies
Total Survey Respondents 89 companies
Page 16 of 17

18. IT Industry Statistics 2007
Figure 11: Employment by Job Description
11:
6,823
7,000
6,000
5,000
4,000
3,000
1,740
1,466
2,000
1,004
1,000
0
Tech Marketing Management Admin
Figure 12: Employment by Gender (IT Sector)
:
10,000 8,313
8,000
6,000
2,721
4,000
2,000
0
Male Female
Page 17 of 17