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 Say what you do
 Do what you say
 Record what you do
 Check the difference
 Act on the difference
 Do right thing, first time, every time to Achieve Consistent
Quality
 MESSAGE IN 5 LINES FOR LABORATORIES
 MESSAGE IN 1 LINE
 MESSAGE IN 1 LINE
 Continual improvement is the way of life
MESSAGE FROM ISO/IEC 17025:2017
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4. General
Requirements
5. Structural
Requirements
6. Resource
Requirements
7. Process
Requirements
8. Management System
Requirements
4.1
Impartiality
4.2
Confidentiality
6.1 General
6.3 Facilities and
environmental
conditions
6.2 Personnel
6.4 Equipment
6.5 Metrological
traceability
6.6 Externally
provided products
and services
7.1 Review of
requests, tenders
and contracts
7.4 Handling of
test or calibration
items
7.3 Sampling
7.5 Technical
records
7.6 Evaluation of
measurement
uncertainty
7.7 Assuring the
validity of results
7.8 Reporting of
results
7.9 Complaints
7.11 Control of
data –
Information
management
7.10 Non
conforming work
8.1 Options7.2 Selection,
verification
and validation
of methods 8.2 Management
system
documentation
(Option A)
8.5 Actions to
address risks and
opportunities
(Option A)
8.4 Control of
records (Option A)
8.6 Improvement
(Option A)
8.7 Corrective
action (Option A)
8.9 Management
reviews (Option A)
8.3 Control of
management
system documents
(Option A)
8.8 Internal audits
(Option A)
ISO/IEC 17025: 2017 Requirements
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Work Instruction/SOP/ test
standards/Test Methods/other
documents
Procedures
Forms/Records
Lab Quality
Manual
Sample receipt Purchasing Sampling Testing
Record
preparation Dispatch Personnel & Trg.
4 TIER DOCUMENTATION STRUCTURE FOR
LABORATORY UNDER ISO/IEC 17025:2017
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Four Phases of Risk
 The objective of this presentation are to appreciate and understand how
an QMS is established in terms of:
Risk Analysis
 Intended user Identification
 Area wise risk identification
 Risk estimation
Risk Evaluation
 Risk acceptability decisions
Risk monitoring and control
 OPTION analysis
 Implementation of measures
 RESIDUAL RISK evaluation
 Overall RISK acceptance
Post test operation information
 Post-production experience
 Review of Risk management
experience- customer use
 Take appropriate actions in
MRM
Risk and Opportunity
GMG Copyrights 2017 @ Global Manager Group | sales@globalmanagergroup.com | 6
Application for Accreditation (by
Laboratory)
Acknowledgement & Scrutiny of Application
(by accreditation body Secretariat)
Adequacy of Quality Manual (by
Lead Assessor)
Stage 1 audit of Laboratory (Optional)
Final Assessment of Laboratory (by
Assessment Team)
Scrutiny of Assessment Report (by
accreditation body Secretariat)
Recommendations for Accreditation (by
Accreditation Committee)
Approval for Accreditation (by
Chairman, accreditation body)
Issue of Accreditation Certificate (by
accreditation body Secretariat)
Feedback
to
Laboratory
and
Necessary
Corrective
Action
by
Laboratory
Accreditation Procedure
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1. Audit Plan
4. Gather Evidence
3. Opening Meeting
5. Record Results
2. Develop Checklists
6. Closing Meeting
7. Audit report
Audit Steps
GMG Copyrights 2017 @ Global Manager Group | sales@globalmanagergroup.com | 8
► Conduct awareness program for revision to ISO/IEC 17025:2017
► Review all documents to meet revised ISO/IEC 17025:2017 requirements and Identify changes.
► Promote the use of risk based thinking and determine risk and opportunities
► Review quality policy and establish quality objectives as well as prepare risk sheet
► Revise Quality Manual and prepare documents as per revised ISO/IEC 17025:2017.
► Train internal auditors for requirements of revised ISO/IEC 17025:2017 standard
► Assess the system through internal audit as per revised ISO/IEC 17025:2017 standard.
► Take corrective actions on identified non-conformities.
► Apply to revised existing certificate to ISO/IEC 17025:2017 standard to your existing accreditation
body.
► Final audit (Either in surveillance audit or special audit by accreditation body on ISO/IEC
17025:2017
Note: Also all accredited laboratories needs to update the system within 3 year of release of
standard.
 Steps to update existing ISO/IEC 17025:2005 system to revised ISO/IEC 17025:2017
laboratory management system (Existing accredited laboratories)
The ISO/IEC 17025:2017 is released in November 2017, the accredited laboratories may
go for Upgradation to ISO/IEC 17025:2017 before November 2020
ISO/IEC 17025 Accreditation Steps For accredited laboratories

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ISO/IEC 17025:2017 Training ppt

  • 1. 12/5/2017 1 Click to edit Master title style • Click to edit Master text styles – Second level • Third level – Fourth level » Fifth level 12/5/2017 1 Punyam Management Services Pvt. Ltd. Punyam Click to edit Master title style • Click to edit Master text styles • Second level • Third level • Fourth level • Fifth level Copyrights 2017 @ I Global Manager Group | sales@globalmanagergroup.com | 1GMG
  • 2. 12/5/2017 2 Click to edit Master title style • Click to edit Master text styles – Second level • Third level – Fourth level » Fifth level 12/5/2017 2 Punyam Management Services Pvt. Ltd. Punyam Click to edit Master title style • Click to edit Master text styles • Second level • Third level • Fourth level • Fifth level Copyrights 2017 @ I Global Manager Group | sales@globalmanagergroup.com | 2GMG  Say what you do  Do what you say  Record what you do  Check the difference  Act on the difference  Do right thing, first time, every time to Achieve Consistent Quality  MESSAGE IN 5 LINES FOR LABORATORIES  MESSAGE IN 1 LINE  MESSAGE IN 1 LINE  Continual improvement is the way of life MESSAGE FROM ISO/IEC 17025:2017
  • 3. 12/5/2017 3 Click to edit Master title style • Click to edit Master text styles – Second level • Third level – Fourth level » Fifth level 12/5/2017 3 Punyam Management Services Pvt. Ltd. Punyam Click to edit Master title style • Click to edit Master text styles • Second level • Third level • Fourth level • Fifth level Copyrights 2017 @ I Global Manager Group | sales@globalmanagergroup.com | 3GMG 4. General Requirements 5. Structural Requirements 6. Resource Requirements 7. Process Requirements 8. Management System Requirements 4.1 Impartiality 4.2 Confidentiality 6.1 General 6.3 Facilities and environmental conditions 6.2 Personnel 6.4 Equipment 6.5 Metrological traceability 6.6 Externally provided products and services 7.1 Review of requests, tenders and contracts 7.4 Handling of test or calibration items 7.3 Sampling 7.5 Technical records 7.6 Evaluation of measurement uncertainty 7.7 Assuring the validity of results 7.8 Reporting of results 7.9 Complaints 7.11 Control of data – Information management 7.10 Non conforming work 8.1 Options7.2 Selection, verification and validation of methods 8.2 Management system documentation (Option A) 8.5 Actions to address risks and opportunities (Option A) 8.4 Control of records (Option A) 8.6 Improvement (Option A) 8.7 Corrective action (Option A) 8.9 Management reviews (Option A) 8.3 Control of management system documents (Option A) 8.8 Internal audits (Option A) ISO/IEC 17025: 2017 Requirements
  • 4. 12/5/2017 4 Click to edit Master title style • Click to edit Master text styles – Second level • Third level – Fourth level » Fifth level 12/5/2017 4 Punyam Management Services Pvt. Ltd. Punyam Click to edit Master title style • Click to edit Master text styles • Second level • Third level • Fourth level • Fifth level Copyrights 2017 @ I Global Manager Group | sales@globalmanagergroup.com | 4GMG Work Instruction/SOP/ test standards/Test Methods/other documents Procedures Forms/Records Lab Quality Manual Sample receipt Purchasing Sampling Testing Record preparation Dispatch Personnel & Trg. 4 TIER DOCUMENTATION STRUCTURE FOR LABORATORY UNDER ISO/IEC 17025:2017
  • 5. 12/5/2017 5 Click to edit Master title style • Click to edit Master text styles – Second level • Third level – Fourth level » Fifth level 12/5/2017 5 Punyam Management Services Pvt. Ltd. Punyam Click to edit Master title style • Click to edit Master text styles • Second level • Third level • Fourth level • Fifth level Copyrights 2017 @ I Global Manager Group | sales@globalmanagergroup.com | 5GMG Four Phases of Risk  The objective of this presentation are to appreciate and understand how an QMS is established in terms of: Risk Analysis  Intended user Identification  Area wise risk identification  Risk estimation Risk Evaluation  Risk acceptability decisions Risk monitoring and control  OPTION analysis  Implementation of measures  RESIDUAL RISK evaluation  Overall RISK acceptance Post test operation information  Post-production experience  Review of Risk management experience- customer use  Take appropriate actions in MRM Risk and Opportunity
  • 6. GMG Copyrights 2017 @ Global Manager Group | sales@globalmanagergroup.com | 6 Application for Accreditation (by Laboratory) Acknowledgement & Scrutiny of Application (by accreditation body Secretariat) Adequacy of Quality Manual (by Lead Assessor) Stage 1 audit of Laboratory (Optional) Final Assessment of Laboratory (by Assessment Team) Scrutiny of Assessment Report (by accreditation body Secretariat) Recommendations for Accreditation (by Accreditation Committee) Approval for Accreditation (by Chairman, accreditation body) Issue of Accreditation Certificate (by accreditation body Secretariat) Feedback to Laboratory and Necessary Corrective Action by Laboratory Accreditation Procedure
  • 7. 12/5/2017 7 Click to edit Master title style • Click to edit Master text styles – Second level • Third level – Fourth level » Fifth level 12/5/2017 7 Punyam Management Services Pvt. Ltd. Punyam Click to edit Master title style • Click to edit Master text styles • Second level • Third level • Fourth level • Fifth level Copyrights 2017 @ I Global Manager Group | sales@globalmanagergroup.com | 7GMG 1. Audit Plan 4. Gather Evidence 3. Opening Meeting 5. Record Results 2. Develop Checklists 6. Closing Meeting 7. Audit report Audit Steps
  • 8. GMG Copyrights 2017 @ Global Manager Group | sales@globalmanagergroup.com | 8 ► Conduct awareness program for revision to ISO/IEC 17025:2017 ► Review all documents to meet revised ISO/IEC 17025:2017 requirements and Identify changes. ► Promote the use of risk based thinking and determine risk and opportunities ► Review quality policy and establish quality objectives as well as prepare risk sheet ► Revise Quality Manual and prepare documents as per revised ISO/IEC 17025:2017. ► Train internal auditors for requirements of revised ISO/IEC 17025:2017 standard ► Assess the system through internal audit as per revised ISO/IEC 17025:2017 standard. ► Take corrective actions on identified non-conformities. ► Apply to revised existing certificate to ISO/IEC 17025:2017 standard to your existing accreditation body. ► Final audit (Either in surveillance audit or special audit by accreditation body on ISO/IEC 17025:2017 Note: Also all accredited laboratories needs to update the system within 3 year of release of standard.  Steps to update existing ISO/IEC 17025:2005 system to revised ISO/IEC 17025:2017 laboratory management system (Existing accredited laboratories) The ISO/IEC 17025:2017 is released in November 2017, the accredited laboratories may go for Upgradation to ISO/IEC 17025:2017 before November 2020 ISO/IEC 17025 Accreditation Steps For accredited laboratories

Editor's Notes

  1. 5
  2. Conducting the Audit From this point it is the internal auditors responsibility to conduct the audit. This involves a number of different steps which are summarised above.