A lecture I gave to Georgia Tech MBA program in 2016 and 2017. We discuss typical modes of failure in corporate innovation and how the three horizon model can provide an alternative.
"Federated learning: out of reach no matter how close",Oleksandr Lapshyn
Isaac Newton, Yogi Berra, and Marcia Brady
1. Isaac Newton,
Yogi Berra,
and
Marcia Brady
A Tale of Innovation in Corporate
America
Joe Kleinwaechter
Vice President, Innovation & Design
Worldpay
2. “Innovation
almost never fails
due to a lack of
creativity. It’s
almost always
because of a lack
of discipline.”
Ten Types of Innovation, Nagji, et.al.
3. “An object at rest tends to stay at
rest.
An object in motion tends to
continue in the direction in which it
is currently moving.”
Newton’s First Law
11. Horizon 1
Horizon1 0-12 months
Maximize Economic Return
Trying to
Maximize ROI
Dominate market share
Dominate wallet share
But you lack…
Opex
12. Horizon 2
Horizon2 12-36 months
Become a Growing Concern
Trying to
Find a validating group of partners
Increase sales velocity
Cross the chasm
But you lack…
Time
13. Horizon 3
Horizon3 36-72 months
Create a Category
Trying to
Find a meaningful sponsor/partner
Create PR buzz
But you lack…
Capex
14. Growth/MaterialityMatrix
High Growth Low Growth
Material
Non
Material
B
A
C
D
Growth Mature
Emerging Declining
Growth: Low=0-9% High=15%+ Material = 5%+ of Total Revenue or Profits
17. In theory, there
is no difference
between theory
and practice.
But in practice,
there is.
Yogi Berra
18. 2010Companies
High Growth Low Growth
Material
Non
Material
B
A
C
D
Microsoft, Intel,
IBM, Oracle, HP,
SAP, Dell
Growth: Low=0-9% High=15%+ Material = 5%+ of Total Revenue or Profits
Apple, Google,
NetApp,
Cognizant,
Sybase, Cisco
19. HorizonMovement
High Growth Low Growth
Material
Non
Material
B
A
C
DHorizon2
Horizon0
Horizon 1
It takes many
more resources to
generate $1 of
revenue in H2 than
in H1.
23. RecommendedReading
*The Alchemy of Growth
Mehrdad Baghai
*Escape Velocity
Geoffrey Moore
*Managing the Innovation
Portfolio
Harvard Business Review
May 2012
*Transformational Growth
Through Innovation
Research & Technology Executive
Council
2010
Editor's Notes
This talk will have a scripted slide presentation for Horizon model thinking followed by a very unscripted, slideless conversation with the audience on the realities of innovation in corporate America.
Introduce my credibility on the subject.
Speaking at such a world renowned institute of science, I would be thrown off the stage by the leaders of this school where this presentation not show deference to that which is science and those that paved our way. Let’s start this story with a little science.
Audience question: what do these statements from Sir Isaac mean?Newton basically said that without outside influence, things will continue doing what they are doing – and that is the key to our talk today.
Pose to audience. One thing we can agree is that innovation = change.
The development cycle is like a pitching machine, it keeps on cranking, using electricity, demanding that more balls are fed to it.
In the software development world (and many others) when a project finishes, companies create a vacuum. They have manpower available and must fill that vacuum with something. Based on the Haters Gonna Hate rule from Newton, we know the tendency is to do more of the same. But we’ve said that innovation is the opposite of that - it is about change.
In short, this is the basic problem of innovation in the corporate world.
In order to innovate we must provide external forces that perform the “unnatural” act of innovation.
The Three Horizon model was developed by Baghai, Coley and White (1999). It is a framework that can help us create the external forces necessary to innovate.
Horizon 1 – activities that create material revenue in the same year as the sourcing activities (“Material” to be defined later)
Horizon 2 – activities that have the potential to create material revenue in 1-3 years
Horizon 3 – activities that create options for Horizon 2, high failure rate, 3-6 years
OPEX Keep the cows from drinking all their own milk
Companies don’t have patience for anything longer than 1 year
Companies don’t mind investing in minds to show off, but capital is scarce
This is the growth/materiality matrix. It shows the lifecycle of a successful product.
We’ll define material using the same guidelines outlined by Geoffrey Moore
One of the reasons companies stop or don’t even start innovating is because of the collapse of Horizon 2/
According to research, a true sustained innovator should approximate these ratios
One of the reasons companies stop or don’t even start innovating is because of the collapse of Horizon 2/
Actuals of sustained innovators versus other companies. Most non-SI is based on my rough calculations of companies I have either been with or worked closely with.
Let’s go off script and talk about what it is really like in most companies. The content here is designed for the audience and purposefully meant to not be slideware.
Topics typically include
Formation of Innovation Teams and the typical failure modes as well as the rare exceptions.
The death of innovators in acquisitions.
Regression to the Mean
UX led innovation
Innovation exists at the behest of the King. King changes, innovation changes.
The numbers of companies that have innovation DNA is far, far less than those that don’t. Odds are you will work for one of the many that aren’t and have to decide if you want to accept that or change it.
Companies often consider normal product advancement as innovation.
Horizon 2 colony collapse is real.
True innovation must be separated. Creativity must be pervasive.
Acquisition is an innovation strategy. Be prepared to lose your innovators.
Innovation is a PR tool. Get over it. Use it to create your desired state.
When I was growing up, the Brady Bunch was the model family. We all wanted that but very few of us had it. Many that fell short could never be happy and found themselves constantly comparing their family to the one on TV.
Innovation is a lot like that. Those that are successful still want that nirvanic outcome, but we don’t despair at the reality of how corporate America and innovation intersect. Rather, we use that as part of the problem to solve. It requires innovative thinking to overcome many of the corporate challenges.
I am absolutely in love with trying to build innovation practices within corporations that are struggling to do so. To do that requires a firm understanding of the realities, and not some unicorn and rainbow view. I wish you the same.