Leveraging a point of sale solution tied to an order management system can provide greater visibility to inventory across all channels and ultimately lead to more sales and better customer service. Having visibility to inventory can also help “save the sale” when an item is not available in store but could be ordered from another inventory channel, such as a warehouse or through a partner.

1. The
Power
of
POS
&
OMS
on
a
Single
Platform

2. Agenda
§ Paths
to
Purchase
§ Enterprise
Inventory
§ Save
the
“Sale”

3. Leveraging
a
point of sale
solution
tied
to
an
order
management
system
can
provide
greater
visibility
to
inventory
across
all
channels
and
ultimately
lead
to
more
sales
and
better
customer
service.
Having
visibility
to
inventory
can
also
help
“save
the
sale”
when
an
item
is
not
available
in
store
but
could
be
ordered
from
another
inventory
channel,
such
as
a
warehouse
or
through
a
partner.
The
Power of POS and
Order
Management
Systems
on
a
Single
Platform

4. Multiple
Paths
to
Purchase
Customer
Engagement
Multiple
System
of
Records
Item Inventory Customer &
Order
Payment
Brick
&
Mortal
Point
of
Sale Physical Physical Physical Physical
Online
(desktop
and
mobile)
e-­‐Commerce
Platform Virtual Virtual Virtual Virtual
Market
Place
Market
Place
Platform Virtual Virtual Virtual Virtual
Customer
Call
Center
OMS Virtual Virtual Virtual Virtual
Path
to
Purchase

5. Importance
of
Enterprise
Inventory
Visibility
• Your
largest
investment
is
inventory
(working
capital)
• Unproductive
inventory
costs
retailers
millions
$$$
each
year
• Clearance
(lost
gross
margin)…..
GMROI
• Discontinued
or
obsolete
inventory
• The
goal
is
to
improve
your
Inventory
Turnover
which
improves
your
cash
flow.
• Merchandise/Inventory
Turnover
of
4
is
better
than
2
• For
example
the
avg.
turnover
for
a
clothing
store
is
3.91
(1)
• It
is
about
conversion.
Exposing
inventory
can
improve
comp
sales
for
retailers
between
4%
to
8%
(1)
Source
Thomson
One
Banker
Data
Base)`

6. Enterprise
Inventory
Visibility

7. Save
the
“Sale”
• Ship
from
another
store
• Ship
from
vendor
• Ship
from
distribution
center
• Ship
from
3PL
• Ship
to
Store
• Pick
up
at
Store
Power
of
POS
with
OMS

8. Order
Management
Flow
Order
Capture
Channels
Distributed
Fulfillment
Order
Management
• Centralized
Inventory
Availability
• Order
Life
Cycle
Management
• Distributed
Order
Routing
• Distributed
Fulfillment
Store
NetworkWarehouse
Network
Vendor
Drop-­‐Ship
Network
Inventory/Orders
ERP
Customer
View
e-­‐Commerce
Marketplaces
Point
of
Sale
Call
Center