Hansey presented on lessons for investment promotion agencies from the Global Investment Promotion Benchmarking (GIPB) study. The GIPB evaluated agencies' abilities to meet investors' informational needs during site selection. It found that over 70% of agencies were missing foreign investment opportunities due to failing to provide timely and accurate information to investors. The presentation outlined 14 best practices of top-performing agencies that weaker agencies could implement, such as having private sector experience, autonomy, focus on priority industries, overseas offices, strong websites and response guidelines. Implementing these practices would help agencies better serve investors and attract more foreign direct investment.