introduction of application certification

Introduction of
Application Certification

Copyright © Copyright© 2010 Samsung Co., Ltd. All rights reserved. reserved
2010 Samsung Electronics Electronics, Co., Ltd. All rights 1

Contents

Introduction of Certification

Certification Process

Developer Support

Frequently Occurred Defects

Conclusion

Copyright © 2010 Samsung Electronics Co., Ltd. All rights reserved. 2

Introduction of Certification


What is the application certification
Determines the application is appropriate on Samsung Apps
– To developers: Provide guidelines and feedback to create apps
– To users: Offer qualified apps that run on Samsung Phone without pr
oblem

Certification

Guidelines and feedback A variety of apps

Developers Users

Appl. Certification Criteria
Provide guidelines to sellers/developers to create applications based
on Usability, Compatibility and Social Norms & Samsung’s policies

Major Section

Social Norms/
Usability Compatibility
Samsung Policies

A user can install & execute Application should work on The use of healthy content
based on manual the target device without meeting social norms
any problem
A user can acknowledge The use of unrestricted
functions in App. instinctively No conflict with original contents by Samsung policies
functions of mobile


Appl. Certification Criteria : Usability
Easy to Install, Easy to Understand, Easy to Use
- Based on description and manual


Appl. Certification Criteria: Compatibility
Maintaining mobile’s original functionality while
Application running

SMS /
MMS

Title Test Category Details
Application must not cause the device to crash or
Appl. itself freeze at any time.
Application that depends on specific mobile features
Device features should work without any problem
Compatibility and application (Specific mobile features ; Camera, GPS, Vibration
Testing feature, Sound, internal/external sensors…)
Application should handle interruptions properly;
Interruption receiving an incoming CALL, SMS, MMS, Alarm
notification events...

Appl. Certification Criteria: Social Norms

Banned Contents in Samsung Apps.
– Violating Social Norms or Samsung Policies
– Giving a Disadvantage to the Store User

Malwares Alcohol or Violence
drug usages

@#!$@#%
&*($%#*!!
Gambling w/ Real Hate speech or
Sexual Contents
Money Defamation


Certification process


Certification Process
3-Step Flow
Seller Content Review Device Test Confirmation Sell

Target : 7 Business days

Content Review Device/Function Test Review & Confirm

1. Limited Device Test: 1. Usability Test
Download & Install on the target Function as defined by seller
1. Final confirmation
device and start up normally behave correctly and
for certification
conveniently.
Descripti Final step to verify
2. Social Norms/Samsung
on approved results with
Policy 2. Compatibility Test
the board members
Contents comply with relevant NO crash or freeze at any
laws & regulations, privacy time while application
requirements, and disclaimer. running on the device.


Developer Support


Self-Checklist and Guidelines
Before submitting the application, you should test your
application for yourself by using Self-Checklist.
– You may get Self-Checklist from Seller Office > Publisher Guideline
(http://seller.samsungapps.com)


Improved Communication (1/2)
Reduce certification time by offering additional
information to reviewer

Describe any helpful or
additional Information
to reviewer


Improved Communication (2/2)
Any Questions ? Any concerns?
– Contact us at apps.cert.op@samsung.com

Send us any questions
or concerns
on certification process
or criteria


Test Result Report (1/2)
Sends the test result report to Developer(or Seller)
Includes the followings:
– Screening results, Age rated, the summary of result, Failure issues

Unexpected error when to launch application


Test Result Report (2/2)
Can check what defects happened in your appl.
– Reproduce the defects by following test procedures
– Refer to the attached Video or image files


Summary of Developer Support
Provide helpful Self-checklist
Support detail test report with helpful information to fix bugs easily
Give rapid feedback to meet the target business schedule
Samsung
Items
(Samsung Apps)

Self Checklist Yes

-Defect Summary
Content of Report -Reproduction Procedure
-Video or screenshot
7 Business day
Certification Period
(Avg. 3~4 days)

Certification Fee Free


Frequently Occurred Defects


Prohibited Contents - 1
User links to the 3rd party purchasing site, not Samsung
Apps Store
Limited # of access after purchase a full version application
Link to 3rd party purchasing site Limited # of access


Prohibited Contents - 2
By misusing a content like famous people, symbol,
or etc in an application, its original value could be
damaged.
Include political contents


Display Error
Incorrect Configuration of Resolution
Broken GUI or Image

Resolution mismatch Overlapped GUI
- When application runs, GUI is overlapped and
- When application runs, resolution error
some parts are broken
occurs and cannot proceed the test further.


Application Concept Error
Applications are not implemented or executed as seller
designed
– Mismatch between application’s manual/story and actual result
– Unexpected events occurs while applications running

Unexpected event
When touching the screen to draw a line, incorrect reaction occurs.
(The lines are drawn on non-touched area)
Touched position

Drawn line


Interruption Error
Defect types generated by interruption such as
Call/SMS/Alarm
White Screen by SMS

While running an application, incoming SMS makes a screen white


HW Key Error
When pressing H/W key during the use of
application, the functions of H/W key do not work
or application is not executed.
Black Screen by Camera Key

When Camera key is pressed while a game running,
Camera doesn’t work and application is not executed.


Rotation Error
When rotating mobile while applications running,
application’s image is broken or application does
not work normally.
Image broken by Rotation
[Portrait mode] [Landscape mode]

Screen image is broken.
Resolution is correct. Some functions do not work.
All functions work well (A user can not hit the ball)


Conclusion


Conclusion
Through clear guidelines and continous support,
– Developers can save development effort and cost
– Samsung can obtain good applications timely

To make this happen?
Our Close Cooperation
is the Key


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