The document summarizes updates and improvements to the PayNegotiation online course for 2013-2014, including: upgraded video streaming capabilities and a new global content delivery network; addition of a new expert, Ingemar Dierickx; improved user experience with a new homepage and learning environment; and a new institutional dashboard providing real-time data on student usage. Feedback from students has been highly positive, with most using the advice and successfully negotiating improvements.

1. PayNegotiation 3.0
Feedback and
upgrades for
2013-4
Version 3.0 live at www.PayNegotiation.com/login

2. 1. Usage & feedback
2. Upgraded video
streaming
3. New expert content
4. Improved user-
experience
5. New usage data for
member schools

3. 30 leading business schools now offer
the course to students and/or alumni

4. Feedback highly positive
Of students who have had a
negotiation:
• 94% used the advice
and techniques
• 64% successfully
negotiated
improvements
• 92% would
“recommend to a
friend
For full results visit:
http://www.surveymonkey.com/sr.aspx?sm=IdXfqOeh1abQlooRiBFvfdx9_2b_2bpd2MwlO2T8kJy_2f2eA_3d

5. 1. Usage & feedback
2. Upgraded video
streaming
3. New expert content
4. Improved user-
experience
5. New usage data for
member schools

6. Upgraded streaming...
• New - Adaptive Streaming
Optimized video quality to every
single viewer. Video quality adapts
during playback when necessary
• New - HTML 5 video player
Watch videos on your desktop,
mobile, iPad, iPhone and
Android. Compatibility
maintained for older browsers
• New - Global content delivery
network Delivers smoother video
streaming around the globe.
For 2013-4 we have switched to a new higher-capacity video
host. Benefits include:

7. 1. Usage & feedback
2. Upgraded video
streaming
3. New expert content
4. Improved user-
experience
5. New usage data for
member schools

8. Ingemar Dierickx
For 2013 we are delighted to
introduce a new expert, Ingemar
Dierickx, for the PayNegotiation
course:
• 11 videos live, more to follow
• 25 years as Professor of
Negotiation Analysis at INSEAD
• Creator and (for 15yrs) director of
INSEAD’s executive program on
Negotiation Dynamics
• Insead Lifetime Achievement
Award for teaching excellence

9. 1. Usage & feedback
2. Upgraded video
streaming
3. New expert content
4. Improved user-
experience
5. New usage data for
member schools

10. New home page
• Fast navigation into
the core courses
• Featured videos to
highlight most
important tips
• Homepage access to
account information,
help pages and key
resources

11. New learning environment
•HD video on all
modules
•Transcripts
integrated with
video lessons
•Follow-up videos
to clarify common
questions and
issues

12. 1. Usage & feedback
2. Upgraded video
streaming
3. New expert content
4. Improved user-
experience
5. New usage data for
member schools

13. Institutional dashboard
• Real-time information
on student registrations
and usage
• Data by month, week or
year-to-date to view and
download to excel
• New downloads including
Promotional posters
and “ideal” wording for
student marketing