This document discusses how online communications, specifically webcasts, can be used both internally and externally by companies. It provides examples of how Wavenex has helped companies like Aer Lingus and Bank of Ireland create webcasts. Webcasts allow companies to engage with staff, customers, and the public to provide information in an accessible way. They enable two-way communication through feedback and have monitoring capabilities.

1. Online Communications Engaging with your staff & customers effectively Presented by

6. Features of Internal Communications Webcast