This document discusses various perspectives on psychological disorders and classifications of mental illnesses. It provides an overview of several major psychological disorders including anxiety disorders like specific phobias, panic disorder, and generalized anxiety disorder. Mood disorders such as major depressive disorder and bipolar disorder are explained. The document also summarizes schizophrenia, dissociative disorders, personality disorders, and some common childhood disorders like attention deficit hyperactivity disorder. The purpose of creating classifications and diagnoses is to allow for statistical analysis, guide treatment choices, and provide a shorthand for discussing symptoms.
Emotional Intelligence MPDD with respect to Employess Motivation.pptxmudassarsabac
The document discusses emotional intelligence, including its origins in the 1990s based on earlier work by psychologists. It defines emotional intelligence as the ability to identify and understand one's own emotions and those of others to self-motivate and manage relationships. The core skills of emotional intelligence include self-awareness, self-management, social awareness, and relationship management. Developing emotional intelligence can improve team performance, leadership, and decision-making. While IQ is only 20% predictive of life success, emotional intelligence is four times more important.
Personality disorders are enduring patterns of inner experiences and behaviors that deviate from a person's culture. The DSM groups personality disorders into three clusters based on behaviors: cluster A exhibits odd behavior, cluster B exhibits dramatic behavior, and cluster C exhibits anxious behavior. Common personality disorders include borderline, narcissistic, avoidant, and obsessive-compulsive personality disorders.
Rational Emotive Behavior Therapy (REBT) was developed by Albert Ellis in the 1950s. Some key points:
- REBT is a form of cognitive-behavioral therapy that focuses on identifying and disputing irrational beliefs that lead to emotional distress.
- Ellis was influenced by Stoic philosophy which held that people are disturbed not by events but by their views of events. However, REBT recognizes the healthy expression of emotions.
- A core concept is the A-B-C model - that activating events (A) do not directly cause emotional/behavioral consequences (C) but rather the beliefs (B) one holds about the events.
- The goal of REBT counseling is to help clients develop a
The document discusses personality from several perspectives. It defines personality as the dynamic organization of characteristics that determine one's adjustment to the environment. Personality has physical, mental, emotional, social, and moral-spiritual aspects. Major theories discussed include Freud's view of the id, ego, and superego; Jung's concepts of introversion and extroversion; and Eysenck's model of extraversion, neuroticism, and temperament versus mood. The Five Factor model outlines the traits of extraversion, agreeableness, conscientiousness, emotional stability, and openness to experience. Defense mechanisms are described as unconscious means of managing anxiety.
mental health and mental hygiene for nursing students ptxSulekhaDeshmukh
it is very easy notes of psychology for BSC nursing 1st year students and GNM 1st year mental heath is very important topic every year will get question from this chapter so hear i made very easy notes , here will get notes about what is the mental health, what are the characteristic of mental healthy person, what is mental illness, how we can identify that person is mentally ill person, about the defense mechanism, frustration and conflict , how we can over cum frustration so please if you like my notes please like, it will help for your exam
Depression is the consistent and persistent low mood or sadness which negatively affects the normal activities and abilities to perform daily roles at work, school and/or community. it can be referred to as a feeling of despair or unworthiness, and/or hopelessness that one is unable to stop. Based on the world's most disease burden, depression is said to be the 2nd worst abnormality by the year 2020. It is further estimated that depression , being the world's most prevailing abnormality has 15% lifetime prevalence. Depression has very serious effects on the its victims; it affects their intellectual and physical abilities. Depression as an illness can be approached from several different perspectives attempting to explain its causes. This study seeks to explain the term depression in three different perspectives; Cognitive. Behaviorist and Humanistic, and critically examine this three models on how they are used to explain depression.
part 2 Generalized Anxiety Disorders and Phobias.pdfTracyLewis47
Abnormal Psychology includes the study of Generalized Anxiety Disorder and Phobias. This presentation provides an introduction to GAD and outlines the diagnostic criteria from the DSM5.
This document discusses various perspectives on psychological disorders and classifications of mental illnesses. It provides an overview of several major psychological disorders including anxiety disorders like specific phobias, panic disorder, and generalized anxiety disorder. Mood disorders such as major depressive disorder and bipolar disorder are explained. The document also summarizes schizophrenia, dissociative disorders, personality disorders, and some common childhood disorders like attention deficit hyperactivity disorder. The purpose of creating classifications and diagnoses is to allow for statistical analysis, guide treatment choices, and provide a shorthand for discussing symptoms.
Emotional Intelligence MPDD with respect to Employess Motivation.pptxmudassarsabac
The document discusses emotional intelligence, including its origins in the 1990s based on earlier work by psychologists. It defines emotional intelligence as the ability to identify and understand one's own emotions and those of others to self-motivate and manage relationships. The core skills of emotional intelligence include self-awareness, self-management, social awareness, and relationship management. Developing emotional intelligence can improve team performance, leadership, and decision-making. While IQ is only 20% predictive of life success, emotional intelligence is four times more important.
Personality disorders are enduring patterns of inner experiences and behaviors that deviate from a person's culture. The DSM groups personality disorders into three clusters based on behaviors: cluster A exhibits odd behavior, cluster B exhibits dramatic behavior, and cluster C exhibits anxious behavior. Common personality disorders include borderline, narcissistic, avoidant, and obsessive-compulsive personality disorders.
Rational Emotive Behavior Therapy (REBT) was developed by Albert Ellis in the 1950s. Some key points:
- REBT is a form of cognitive-behavioral therapy that focuses on identifying and disputing irrational beliefs that lead to emotional distress.
- Ellis was influenced by Stoic philosophy which held that people are disturbed not by events but by their views of events. However, REBT recognizes the healthy expression of emotions.
- A core concept is the A-B-C model - that activating events (A) do not directly cause emotional/behavioral consequences (C) but rather the beliefs (B) one holds about the events.
- The goal of REBT counseling is to help clients develop a
The document discusses personality from several perspectives. It defines personality as the dynamic organization of characteristics that determine one's adjustment to the environment. Personality has physical, mental, emotional, social, and moral-spiritual aspects. Major theories discussed include Freud's view of the id, ego, and superego; Jung's concepts of introversion and extroversion; and Eysenck's model of extraversion, neuroticism, and temperament versus mood. The Five Factor model outlines the traits of extraversion, agreeableness, conscientiousness, emotional stability, and openness to experience. Defense mechanisms are described as unconscious means of managing anxiety.
mental health and mental hygiene for nursing students ptxSulekhaDeshmukh
it is very easy notes of psychology for BSC nursing 1st year students and GNM 1st year mental heath is very important topic every year will get question from this chapter so hear i made very easy notes , here will get notes about what is the mental health, what are the characteristic of mental healthy person, what is mental illness, how we can identify that person is mentally ill person, about the defense mechanism, frustration and conflict , how we can over cum frustration so please if you like my notes please like, it will help for your exam
Depression is the consistent and persistent low mood or sadness which negatively affects the normal activities and abilities to perform daily roles at work, school and/or community. it can be referred to as a feeling of despair or unworthiness, and/or hopelessness that one is unable to stop. Based on the world's most disease burden, depression is said to be the 2nd worst abnormality by the year 2020. It is further estimated that depression , being the world's most prevailing abnormality has 15% lifetime prevalence. Depression has very serious effects on the its victims; it affects their intellectual and physical abilities. Depression as an illness can be approached from several different perspectives attempting to explain its causes. This study seeks to explain the term depression in three different perspectives; Cognitive. Behaviorist and Humanistic, and critically examine this three models on how they are used to explain depression.
part 2 Generalized Anxiety Disorders and Phobias.pdfTracyLewis47
Abnormal Psychology includes the study of Generalized Anxiety Disorder and Phobias. This presentation provides an introduction to GAD and outlines the diagnostic criteria from the DSM5.
Here are 3 examples of Filipino values with their corresponding virtues and negative attitudes/behaviors:
1. Pakikisama - The value of harmony and getting along with others. Virtues include being respectful, cooperative, and considerate. Negative attitudes/behaviors include being rude, argumentative, and inconsiderate of others.
2. Hiya - The value of humility and modesty. Virtues include being respectful, polite, and unassuming. Negative attitudes/behaviors include being arrogant, boastful, and disrespectful.
3. Damayan - The value of empathy and compassion. Virtues include being kind, caring, and helpful towards others. Negative attitudes/behaviors include being selfish
All of the personality theories focus at least some of their attention on understanding personality and identifying aspects of personality. Most are also. concerned with the application of theory to facilitate personality change probably biological and trait theory being exception which are more concerned with the identification of traits and far less concerned with change. We will focus on specific personality disorders and the 'symptoms' or personality characteristics associated with them. We will discuss the application of the theories that extend beyond understanding and reach into the realm of psychotherapy, or change. These theories include psychoanalytic and psychodynamic, behavioral and social learning theory, humanistic, and cognitive. Together, these four approaches predominate the world of psychotherapy.
abnormal psychology personality and gender disorderSaalini Vellivel
This document discusses personality disorders and gender identity disorders. It defines personality as patterns of thinking, feeling and behaving. Personality disorders are inflexible and cause distress or impairment. They are grouped into odd/eccentric, dramatic/erratic, and anxious/fearful clusters. Gender identity disorders include gender identity disorder, paraphilias (deviant sexual attractions), and sexual dysfunctions. Treatment involves psychotherapy, medication, and sex therapy.
Viktor Frankl developed logotherapy, which focuses on helping clients find meaning in their lives. Logotherapy holds that finding meaning is an inherent human motivation and the primary driver of human behavior. The therapist helps clients identify experiences they find meaningful and set goals oriented around pursuing more meaningful activities and relationships. The overall aim is for clients to develop a sense of purpose that enhances well-being and motivates constructive behavior.
The document discusses several counselling theories and approaches including psychoanalytical, psychodynamic, person-centered, and eclectic approaches. The psychoanalytical approach developed by Sigmund Freud focuses on the unconscious mind and uses techniques like free association, dream analysis, and analysis of transference. The psychodynamic approach is based on unconscious thoughts and perceptions from childhood that influence present behavior. The person-centered approach developed by Carl Rogers views people as essentially good and focuses on unconditional positive regard, empathic understanding, and congruence. The eclectic approach combines both directive and non-directive counseling techniques selectively based on the client's needs.
The document discusses several counselling theories and approaches including psychoanalytical, psychodynamic, person-centered, and eclectic approaches. The psychoanalytical approach developed by Sigmund Freud focuses on the unconscious mind and uses techniques like free association, dream analysis, and analysis of transference. The psychodynamic approach is based on unconscious thoughts and perceptions from childhood that influence present behavior. The person-centered approach developed by Carl Rogers views people as essentially good and focuses on unconditional positive regard, empathic understanding, and congruence. The eclectic approach combines both directive and non-directive counseling techniques selectively based on the client's needs.
The document discusses personality tests used in recruitment and selection. It describes several theories of personality including trait theory, Myers-Briggs Type Indicator, psychoanalytic theory, and behaviorist theory. It also discusses the Thomas-Kilmann conflict mode instrument and how to interpret results from personality assessments. Personality tests provide insights into candidates that can help reduce hiring mistakes and improve workplace dynamics.
This document provides an overview of mental health and mental illness. It defines mental health as a state of well-being and ability to cope with stress, and mental illness as conditions that impair functioning. Anyone can experience mental illness. The document then describes different levels of anxiety from mild to panic, and defense mechanisms used to cope with mild to moderate anxiety like denial, displacement and intellectualization. Prolonged moderate to severe anxiety can contribute to physiological disorders.
The document discusses personality tests used in recruitment and selection. It describes several theories of personality including trait theory, Myers-Briggs Type Indicator, psychoanalytic theory, and behaviorist theory. It also discusses the Thomas-Kilmann conflict mode instrument and interpreting results from personality assessments. Personality tests provide insights into candidates that can help reduce hiring mistakes and improve workplace dynamics.
PSIKOLOGI KAUNSELING teori teori klasik dalam kaunseling - frued, jung adlerAmin Upsi
1. Freudian psychoanalytic theory proposes that human behavior and personality are determined by dynamics of the unconscious mind and early childhood experiences. It focuses on the id, ego, and superego, and defense mechanisms used to reduce anxiety.
2. Alfred Adler expanded on psychoanalysis with his individual psychology theory, prioritizing social interest and relationships. He believed people develop an inferiority complex and mistaken views of themselves and the world.
3. Both theories use psychotherapy approaches. Psychoanalysis aims to make the unconscious conscious through free association and interpretation. Adlerian therapy addresses lifestyle goals and encourages social interest through a collaborative relationship.
Humanistic psychotherapy and counseling pptAamna Haneef
The document discusses humanistic therapies and counseling. It explains that humanistic psychology developed as an alternative to behaviorism and psychoanalysis by focusing on studying the whole person and their freedom of choice. The humanistic approach offers optimism and allows individuals to take control of their lives. Some key aspects of humanistic theories discussed include viewing the individual and their subjective experiences, the therapist building rapport through qualities like empathy, and the goal of increasing self-acceptance and personal growth. Client-centered therapy is described as facilitating these processes in a non-directive manner to help clients fully realize their potential.
The document discusses the Personality Psychopathology Five (PSY-5) model, which is a proposed hierarchical organization of personality traits into five dimensions: Aggressiveness, Psychoticism, Constraint, Negative Emotionality, and Introversion. Each dimension is defined and relates to different personality styles or disorders. The PSY-5 model was developed based on analyses of existing personality inventories and is proposed as a way to quantitatively describe maladaptive personality traits.
HUMAN BEHAVIOUR IS THE POPULATION OF BEHAVIORS EXHIBITED BBY HUMANS AND INFLUENCED BY CULTURE, ATTITUDE, EMOTIONS, VALUES, ETHICS, AUTHORITY, RAPPORT,ETC.................................................
The document summarizes some of Sigmund Freud's key concepts regarding the structures of the psyche and defense mechanisms. It describes:
1) Freud proposed the id, ego, and superego as the three structures of the psyche. The id operates on the pleasure principle, the ego balances id urges with reality, and the superego incorporates moral standards.
2) Defense mechanisms like projection, denial, and distortion are used by the ego to protect the psyche from anxiety by distorting or blocking unconscious urges.
3) Defense mechanisms range from immature ones like acting out and passive aggression seen in children, to more mature defenses like humor and sublimation used by healthy adults.
This document provides an overview of personality and personality theories. It defines personality as individual differences in behavior and consistency across situations. It identifies key determinants of personality like brain structure, physical factors, heredity, culture, family and social groups. It describes the "Big Five" personality traits and four personality types. It also outlines several theories of personality including psychoanalytic, trait, humanistic, and social-cognitive theories.
This document provides an overview of personality psychology and theories of personality development. It discusses several major theories including type theories, trait theories, and Freud's theory involving the id, ego and superego. Characteristics of personality like consistency and behaviors are also outlined. The document then discusses factors that shape the Filipino personality, noting traits like being sociable, valuing family and education, and having a strong sense of community.
Trait and psychodynamic theories provide different perspectives on personality. Trait theories view personality as enduring attributes that influence behavior across situations. Allport categorized traits into cardinal, central, and secondary levels. Psychodynamic theories emphasize unconscious motivations and internal conflicts. Freud believed personalities develop through psychosexual stages and are composed of the id, ego, and superego. He emphasized unconscious drives and defenses against anxiety. Later theorists like Jung, Horney, and Adler extended psychoanalytic concepts to be more empirically testable and incorporate social and cultural influences.
The document summarizes some key concepts from Freudian psychoanalytic theory, including:
1) Freud proposed three structures of the psyche - the id, ego, and superego. The id operates on the pleasure principle, the ego balances the id and reality, and the superego incorporates moral standards.
2) Defence mechanisms distort id impulses in socially acceptable ways to reduce anxiety. Immature defences like projection and passive aggression are common in children and may indicate intimacy issues in adults.
3) Valliant's classification organizes defences from narcissistic-psychotic like denial to more mature ones like humour and sublimation that indicate psychological health.
This document provides an introduction to personality theory. It discusses how psychologists differ in their definitions of personality but generally see it originating from the Latin word "persona." While theorists lack agreement on a single definition, they have developed unique theories. The document defines personality as a set of psychological traits and mechanisms that are relatively enduring and influence how a person interacts with their intrapsychic, physical, and social environments. It discusses key aspects of various personality theories and perspectives, including psychodynamic, humanistic-existential, dispositional, biological-evolutionary, and social-cognitive approaches. Finally, it covers dimensions that theories of humanity consider, such as determinism vs. free will and the role of heredity vs.
Here are 3 examples of Filipino values with their corresponding virtues and negative attitudes/behaviors:
1. Pakikisama - The value of harmony and getting along with others. Virtues include being respectful, cooperative, and considerate. Negative attitudes/behaviors include being rude, argumentative, and inconsiderate of others.
2. Hiya - The value of humility and modesty. Virtues include being respectful, polite, and unassuming. Negative attitudes/behaviors include being arrogant, boastful, and disrespectful.
3. Damayan - The value of empathy and compassion. Virtues include being kind, caring, and helpful towards others. Negative attitudes/behaviors include being selfish
All of the personality theories focus at least some of their attention on understanding personality and identifying aspects of personality. Most are also. concerned with the application of theory to facilitate personality change probably biological and trait theory being exception which are more concerned with the identification of traits and far less concerned with change. We will focus on specific personality disorders and the 'symptoms' or personality characteristics associated with them. We will discuss the application of the theories that extend beyond understanding and reach into the realm of psychotherapy, or change. These theories include psychoanalytic and psychodynamic, behavioral and social learning theory, humanistic, and cognitive. Together, these four approaches predominate the world of psychotherapy.
abnormal psychology personality and gender disorderSaalini Vellivel
This document discusses personality disorders and gender identity disorders. It defines personality as patterns of thinking, feeling and behaving. Personality disorders are inflexible and cause distress or impairment. They are grouped into odd/eccentric, dramatic/erratic, and anxious/fearful clusters. Gender identity disorders include gender identity disorder, paraphilias (deviant sexual attractions), and sexual dysfunctions. Treatment involves psychotherapy, medication, and sex therapy.
Viktor Frankl developed logotherapy, which focuses on helping clients find meaning in their lives. Logotherapy holds that finding meaning is an inherent human motivation and the primary driver of human behavior. The therapist helps clients identify experiences they find meaningful and set goals oriented around pursuing more meaningful activities and relationships. The overall aim is for clients to develop a sense of purpose that enhances well-being and motivates constructive behavior.
The document discusses several counselling theories and approaches including psychoanalytical, psychodynamic, person-centered, and eclectic approaches. The psychoanalytical approach developed by Sigmund Freud focuses on the unconscious mind and uses techniques like free association, dream analysis, and analysis of transference. The psychodynamic approach is based on unconscious thoughts and perceptions from childhood that influence present behavior. The person-centered approach developed by Carl Rogers views people as essentially good and focuses on unconditional positive regard, empathic understanding, and congruence. The eclectic approach combines both directive and non-directive counseling techniques selectively based on the client's needs.
The document discusses several counselling theories and approaches including psychoanalytical, psychodynamic, person-centered, and eclectic approaches. The psychoanalytical approach developed by Sigmund Freud focuses on the unconscious mind and uses techniques like free association, dream analysis, and analysis of transference. The psychodynamic approach is based on unconscious thoughts and perceptions from childhood that influence present behavior. The person-centered approach developed by Carl Rogers views people as essentially good and focuses on unconditional positive regard, empathic understanding, and congruence. The eclectic approach combines both directive and non-directive counseling techniques selectively based on the client's needs.
The document discusses personality tests used in recruitment and selection. It describes several theories of personality including trait theory, Myers-Briggs Type Indicator, psychoanalytic theory, and behaviorist theory. It also discusses the Thomas-Kilmann conflict mode instrument and how to interpret results from personality assessments. Personality tests provide insights into candidates that can help reduce hiring mistakes and improve workplace dynamics.
This document provides an overview of mental health and mental illness. It defines mental health as a state of well-being and ability to cope with stress, and mental illness as conditions that impair functioning. Anyone can experience mental illness. The document then describes different levels of anxiety from mild to panic, and defense mechanisms used to cope with mild to moderate anxiety like denial, displacement and intellectualization. Prolonged moderate to severe anxiety can contribute to physiological disorders.
The document discusses personality tests used in recruitment and selection. It describes several theories of personality including trait theory, Myers-Briggs Type Indicator, psychoanalytic theory, and behaviorist theory. It also discusses the Thomas-Kilmann conflict mode instrument and interpreting results from personality assessments. Personality tests provide insights into candidates that can help reduce hiring mistakes and improve workplace dynamics.
PSIKOLOGI KAUNSELING teori teori klasik dalam kaunseling - frued, jung adlerAmin Upsi
1. Freudian psychoanalytic theory proposes that human behavior and personality are determined by dynamics of the unconscious mind and early childhood experiences. It focuses on the id, ego, and superego, and defense mechanisms used to reduce anxiety.
2. Alfred Adler expanded on psychoanalysis with his individual psychology theory, prioritizing social interest and relationships. He believed people develop an inferiority complex and mistaken views of themselves and the world.
3. Both theories use psychotherapy approaches. Psychoanalysis aims to make the unconscious conscious through free association and interpretation. Adlerian therapy addresses lifestyle goals and encourages social interest through a collaborative relationship.
Humanistic psychotherapy and counseling pptAamna Haneef
The document discusses humanistic therapies and counseling. It explains that humanistic psychology developed as an alternative to behaviorism and psychoanalysis by focusing on studying the whole person and their freedom of choice. The humanistic approach offers optimism and allows individuals to take control of their lives. Some key aspects of humanistic theories discussed include viewing the individual and their subjective experiences, the therapist building rapport through qualities like empathy, and the goal of increasing self-acceptance and personal growth. Client-centered therapy is described as facilitating these processes in a non-directive manner to help clients fully realize their potential.
The document discusses the Personality Psychopathology Five (PSY-5) model, which is a proposed hierarchical organization of personality traits into five dimensions: Aggressiveness, Psychoticism, Constraint, Negative Emotionality, and Introversion. Each dimension is defined and relates to different personality styles or disorders. The PSY-5 model was developed based on analyses of existing personality inventories and is proposed as a way to quantitatively describe maladaptive personality traits.
HUMAN BEHAVIOUR IS THE POPULATION OF BEHAVIORS EXHIBITED BBY HUMANS AND INFLUENCED BY CULTURE, ATTITUDE, EMOTIONS, VALUES, ETHICS, AUTHORITY, RAPPORT,ETC.................................................
The document summarizes some of Sigmund Freud's key concepts regarding the structures of the psyche and defense mechanisms. It describes:
1) Freud proposed the id, ego, and superego as the three structures of the psyche. The id operates on the pleasure principle, the ego balances id urges with reality, and the superego incorporates moral standards.
2) Defense mechanisms like projection, denial, and distortion are used by the ego to protect the psyche from anxiety by distorting or blocking unconscious urges.
3) Defense mechanisms range from immature ones like acting out and passive aggression seen in children, to more mature defenses like humor and sublimation used by healthy adults.
This document provides an overview of personality and personality theories. It defines personality as individual differences in behavior and consistency across situations. It identifies key determinants of personality like brain structure, physical factors, heredity, culture, family and social groups. It describes the "Big Five" personality traits and four personality types. It also outlines several theories of personality including psychoanalytic, trait, humanistic, and social-cognitive theories.
This document provides an overview of personality psychology and theories of personality development. It discusses several major theories including type theories, trait theories, and Freud's theory involving the id, ego and superego. Characteristics of personality like consistency and behaviors are also outlined. The document then discusses factors that shape the Filipino personality, noting traits like being sociable, valuing family and education, and having a strong sense of community.
Trait and psychodynamic theories provide different perspectives on personality. Trait theories view personality as enduring attributes that influence behavior across situations. Allport categorized traits into cardinal, central, and secondary levels. Psychodynamic theories emphasize unconscious motivations and internal conflicts. Freud believed personalities develop through psychosexual stages and are composed of the id, ego, and superego. He emphasized unconscious drives and defenses against anxiety. Later theorists like Jung, Horney, and Adler extended psychoanalytic concepts to be more empirically testable and incorporate social and cultural influences.
The document summarizes some key concepts from Freudian psychoanalytic theory, including:
1) Freud proposed three structures of the psyche - the id, ego, and superego. The id operates on the pleasure principle, the ego balances the id and reality, and the superego incorporates moral standards.
2) Defence mechanisms distort id impulses in socially acceptable ways to reduce anxiety. Immature defences like projection and passive aggression are common in children and may indicate intimacy issues in adults.
3) Valliant's classification organizes defences from narcissistic-psychotic like denial to more mature ones like humour and sublimation that indicate psychological health.
This document provides an introduction to personality theory. It discusses how psychologists differ in their definitions of personality but generally see it originating from the Latin word "persona." While theorists lack agreement on a single definition, they have developed unique theories. The document defines personality as a set of psychological traits and mechanisms that are relatively enduring and influence how a person interacts with their intrapsychic, physical, and social environments. It discusses key aspects of various personality theories and perspectives, including psychodynamic, humanistic-existential, dispositional, biological-evolutionary, and social-cognitive approaches. Finally, it covers dimensions that theories of humanity consider, such as determinism vs. free will and the role of heredity vs.
Similar to Interpersonal Foundations for Communication (20)
Beyond Degrees - Empowering the Workforce in the Context of Skills-First.pptxEduSkills OECD
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2. UNIT OVERVIEW
• Intrapersonal Foundations for Communication
• Managing Motivation to Influence Interpersonal Communication
• The Need for Inclusion,
• The Need for Control,
• The Need for Affection
• Interpersonal Perception Upon Communication
• Interpersonal Perception and Superior Subordinate Relations;
• The Role of Emotions in Interpersonal Communication
• Fear in Interpersonal Communication,
• Anger in Interpersonal Communication.
3. WHAT IS INTERPERSONAL COMMUNICATION?
Interpersonal communication involves the information,
ideas, and feelings being exchanged verbally or non-
verbally between two or more people. Face-to-face
communication often involves hearing, seeing, and feeling
body language, facial expressions, and gestures
4.
5. WHAT ARE THE FOUR TYPES OF INTERPERSONAL COMMUNICATION?
Verbal
Listening
Written Communication
Non-Verbal Communication
6. BATEMAN AND ZEITHAML IDENTIFIED SIX MAIN STYLES
Bateman and Zeithaml identified six main styles of interpersonal communication that are used in business
settings:
Controlling
Egalitarian
Structuring
Dynamic
Relinquishing
Withdrawal
7. CONTROLLING
A controlling style is a form of one-way communication
that is used to direct others and gain their compliance.
Managers using this style usually do not want feedback, and
they tend to employ power and even manipulation to reinforce
their message
8. EGALITARIAN STYLE
Egalitarian style is a form of two-way
communication that involves sharing information
rather than directing behavior. It is used to
stimulate others to express their ideas and opinions in
order to reach a mutual understanding
9. STRUCTURING
• Structure is important in oral communication because
like written communication, it will influence how your
audience receives your message.
• Having an introduction, body, and conclusion with
structured paragraphs is necessary for effective
comprehension
10.
11.
12.
13. WHEEL NETWORK – WITH
LEADER
• A wheel network is a type of network
that is found in a variety of groups,
teams, and organizations. It is a type of
centralized structure of communication
that allows information to flow downward,
from managers to employees. This
pattern of communication consists of one
leader who directs the group
14.
15. • Dynamic organizations reflect changes to a business structure over time. The
structure and ownership of dynamic organizations can vary by category and
period. For example, in a dynamic organization, an entity can be dependent on
one parent in one period and a different parent in the next period.
16. RELINQUISHING STYLE
• Relinquishing style of interpersonal communication is deferential rather than
directive. It is highly receptive to the ideas of others, to the point of shifting
responsibility for communication to the receiver.
17. THE NEED FOR INCLUSION
• Need for inclusion is concerned with having people to interact with who pay
attention to you and what you have to say
• Need is manifested each time you enter a new group of people
• People may learn to deal with their need for inclusion in one of three basic ways
(Ref next slide)
18. THE NEED TO CONTROL
• It can be discussed under three types of people
• People who avoid interpersonal communication
• People who don’t make decisions
• Unconsciously they feel incompetent and seek to avoid situations in which they
will have to face these feelings of incompetence
• People of the third type feel comfortable both in a situation where they control
others and in situations where others have control over them
19. SCHUTZ’S THEORY OF INTERPERSONAL NEEDS
Inclusion
Expressed inclusion
Wanted inclusion
I join with others and ask others to join with me
I want others to ask me to join them
Control
Expressed control
Wanted control
I influence and decide for others
I want others to influence and control me
Affection
Expressed affection
Wanted Affection
I act towards others in a close and personal way
I want others to be close and personal towards me
20. LEAVY’S TRANSACTION PERSPECTIVE
• Clinical psychologist Timothy Leavy tried to explain interpersonal
behavior through ‘Interpersonal Reflex’
• On the vertical axis an act of one kind tends to evoke an opposite
act, whereas on the horizontal axis act of a given kind tends to
evoke the same kind of act
• Submissive behavior of one person is a bid for dominance by the
other.
• Act of hostility provokes hostility and the act of affection accelerates
affection.
21. WHAT IS FEAR?
• Fear is a vital response to physical and emotional danger that has been pivotal
throughout human evolution, but especially in ancient times when men and
women regularly faced life-or-death situations
• The universal trigger for fear is the threat of harm, real or imagined. This threat
can be to our physical, emotional, or psychological well-being. While there are
certain things that trigger fear in most of us, we can learn to become afraid of
nearly anything.
22. FEAR IN INTERPERSONAL BEHAVIOUR
• Fear is the anticipation of physical or psychological pain
• Eg: A manager may be afraid of making presentations to committees or other
groups
• If the fear is high he may likely perform poorly
23. PHOBIA
• A phobia is a distinct fear or anxiety about a certain object or situation, exposure
to which consistently provokes fear or causes distress in the sufferer. The fear
experienced is almost always disproportionate to the true danger the object or
event poses, and people with specific phobias generally know there is no real
reason to be afraid and that their behavior is not logical. However, they cannot
avoid their reaction.
24. PHOBIAS FALL INTO FIVE BROAD CATEGORIES:
• Fears of animals, such as fear of dogs (cynophobia), spiders (arachnophobia), or bugs (insectophobia or
entomophobia). These fears, known as zoophobias, also include the fear of bats (chiroptophobia) and of
snakes or lizards (herpetophobia).
• Fears of the natural environment, such as a fear of heights (acrophobia) or of storms. These phobias also
include fear of fire (pyrophobia) and fear of the dark (nyctophobia).
• Fears related to blood (hemophobia), injury, and injection, such as a fear of needles (trypanophobia) or
medical procedures including dentistry (dentophobia).
• Situational fears, such as a fear of flying (aerophobia), a fear of public speaking(glossophobia), or a fear
of riding in elevators, which is itself a type of fear of closed spaces (claustrophobia).
• Others, such as a fear of vomiting or choking, when you face a situation
25. WHAT IS SOCIAL ANXIETY?
• Fear often takes forms other than specific phobias. For example, social
anxiety disorder, which is also known as social phobia, entails a deep fear
of other people’s judgment, evaluation, and rejection that limits sufferers’
enjoyment of life. Individuals with social anxiety may avoid situations in
which they will be exposed to the scrutiny of others, such as giving a
speech, eating in front of others, meeting new people, or engaging in group
conversations
26. WHAT IS ANGER?
• Everyone has their own triggers for what makes
them angry, but some common ones include
situations in which they feel: threatened or
attacked. frustrated or powerless. like how they
are being invalidated or treated unfairly.
27. • Anger is “an emotional state that varies in intensity from mild irritation to
intense fury and rage,” according to Charles Spielberger, PhD, a psychologist
who specializes in the study of anger. Like other emotions, it is accompanied by
physiological and biological changes; when you get angry, your heart rate and
blood pressure go up, as do the levels of your energy hormones, adrenaline, and
noradrenaline.
• Anger can be caused by both external and internal events. You could be angry
at a specific person (such as a coworker or supervisor) or event (a traffic jam, a
canceled flight), or your anger could be caused by worrying or brooding about
your personal problems. Memories of traumatic or enraging events can also
trigger angry feelings.
28. • People use a variety of both conscious and unconscious processes to deal with
their angry feelings. The three main approaches are expressing, suppressing,
and calming. Expressing your angry feelings in an assertive—not aggressive
manner is the healthiest way to express anger. To do this, you have to learn how
to make clear what your needs are, and how to get them met, without hurting
others. Being assertive doesn’t mean being pushy or demanding; it means being
respectful of yourself and others.
29. • Anger can be suppressed, and then converted or redirected. This happens when you hold in
your anger, stop thinking about it, and focus on something positive. The aim is to inhibit or
suppress your anger and convert it into more constructive behavior. The danger in this type of
response is that if it isn’t allowed outward expression, your anger can turn inward—on yourself.
Anger turned inward may cause hypertension, high blood pressure, or depression
• Unexpressed anger can create other problems. It can lead to pathological expressions of
anger, such as passive-aggressive behaviour (getting back at people indirectly, without telling
them why, rather than confronting them head-on) or a personality that seems perpetually cynical
and hostile. People who are constantly putting others down, criticizing everything, and making
cynical comments haven’t learned how to constructively express their anger. Not surprisingly, they
aren’t likely to have many successful relationship behaviours.