Internship report on HCL infosystems

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INFOSYSTEMS
M.O.P. VAISHNAV COLLEGE FOR WOMEN
Internship report on:
HCL INFOSYSTEMS LIMITED
Project report submitted in the partial completion of the degree of
BACHELOR OF COMMERCE
by:
VAISHALI.P
2013-2014

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ACKNOWLEDGEMENT
I take thisopportunitytoacknowledge andexpressmygratitude towardssome of the mosteminent
people whose presenceisnoteworthyingivingme agrand opportunitytoassociate myself withan
esteemedorganizationlikeHCLInfosystems.
I firstof all expressmyheartfeltgratitude tothe Principal of ourCollege Dr.K.NirmalaPrasad
M.Com.,M.Phil.,Ph.D.forgivingme thisgoldenopportunityof gainingpractical knowledge through
internshiptraining.
I am grateful tothe Head of DepartmentDr. GunitaArunChandhokand myFacultyadvisor
Rajalakshmy.Bfortheirguidance andmoral support.
I am grateful toMr. Govindnathan,Managerof Regional AccountsOffice,of HCLInfosystems.for
entrustinguponme confidence andproviding me achance to getan on-the-jobexperience inthe
variousfieldof Accounting.Iamthankful forhimforhisendeavortowardsprovidingcontinuous
guidance tohelpbuildanunderstandingof the practical aspectsof the work,gainknowledgeand
experiences.He hadcreateda motivatingworkenvironmentandhadinculcatedafeelingof
constantstrivingtoachieve highergoals.
My sincere thanksto Mrs. Shambhavi andMr. Anishfortheirhelpfulnature andvaluable guidance
incorporate area.
Finally,Iwould like toextendmysincere gratitudetoall the staff membersof HCLInfosystems
Companyforofferingtheirtimelyhelpwheneverrequiredinsubmittingmyprojectreport
successfully.
VAISHAL

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CHAPTER 1
INTRODUCTION

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An internship is a method of on-the-job training for white-collar and professional careers.
Internships for professional careers are similar to apprenticeships for trade and vocational
jobs. Although interns are typically college or university students, they can also be high
school students or post-graduate adults. On occasion, they are middle school or even
elementary students. In some countries, internships for school children are called work
experience. Internships may be paid or unpaid, and are usually understood to be temporary
positions.
Generally, an internship consists of an exchange of services for experience between the
student and an organization. Students can also use an internship to determine if they have an
interest in a particular career, create a network of contacts, or gain school credit. Some interns
find permanent, paid employment with the organizations with which they interned. This can
be a significant benefit to the employer as experienced interns often need little or no training
when they begin regular employment. Unlike a trainee program, however, employment at the
completion of an internship is not guaranteed.
DEPARTMENTATION
Departmentalization refers to the process of grouping activities into departments.
Division of labour creates specialists who need coordination. This coordination is facilitated
by grouping specialists together in departments.
Popular Types of Departmentalization
 Functional departmentalization –
 Product departmentalization –
 Customer departmentalization –
 Geographic departmentalization
 Process departmentalization -
HCL DEPARTMENTATION
 Functional Departmentation: - This is the simplest form of Departmentation when
grouping of departments is done on the basis of functions such as
production finance marketing sales purchase and personnel etc, it is known as
functional Departmentation.
Basic functions i.e. Production, Marketing, Finance and Personnel .Secondary Functions: -
These are further parts of basic functions according to the organizational needs or operations
like Production: - Product planning, R&D, Quality control and material handling
Functional departmentation is useful where there is production of single product or similar
kind of product, for example TV Computer monitor or TFT.

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 Advantages:
 Advantage of specialization
 Easy control over functions
 Pinpointing training needs of manage
 It is very simple process of grouping activities.
 Disadvantages:
 Lack of responsibility for the end result
 Overspecialization or lack of general management
 It leads to increase conflicts and coordination problems among departments.
VARIOUS FUNCTIONAL DEPARTMENTS FOUND IN HCL INFOSYSTEMS:
1. Oa division
Office automation refers to the varied computer machinery and software used to digitally
create, collect, store, manipulate, and relay office information needed for accomplishing basic
tasks. Raw data storage, electronic transfer, and the management of electronic business
information comprise the basic activities of an office automation system. Office automation
helps in optimizing or automating existing office procedures.
The backbone of office automation is a LAN, which allows users to transmit data, mail and
even voice across the network. All office functions, including dictation, typing, filing,
copying, fax, Telex, microfilm and records management, telephone and telephone
switchboard operations, fall into this category
Advantages are:
1. Office automation can get many tasks accomplished faster.
2. It eliminates the need for a large staff.
3. Less storage is required to store data.
4. Multiple people can update data simultaneously in the event of changes in schedule
2. Human resource
HCL is developing a comprehensive unit administration automation application called
Human Resource Management System. This is a web portal which provides various modules
like HR, Accounts, Legal etc which facilitate automating every administrative function
(except logistics) at unit level.
The main modules of the application are
 HR Module
 OMP Module
 Accounts Module
 Legal Module
 Info-dashboard

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 User Management
3. Customer service division
At HCL, we are dedicated to provide you with world-class customer support and services that
is delivered with a sense of warmth, individual pride and company spirit. customers have
been at the cornerstone of our business.
HCL offers state-of the-art support and services that focus on eliminating the distance
between people and locations, problems and solutions, and most importantly, information and
you. We are highly privileged to attend to all our Customers needs through this website.
Specifically we have touched upon Customer Care functions like Installation, Customer
Registration, Call Management, Spares Request, and Complaints Handling etc. in a detailed
manner.
4. Administration department
The Department lies within the Directorate of Finance and Administration. It is tasked with
providing administrative and logistical support to the entire organization.
Mandate of the Administration Department include:
 General office Management and Running.
 Transport Management.
 Registry Management.
 Assets Management.
 Property Management.
 Security and Safety.
5. Accounts department
Most of the accounting work is shifted to the corporate office which is situated in Noida . so
the work done at RAO (regional accounts office) is the collection & depositing of cheques,
the Eft payment vouchers , the sales tax , billing etc.

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CHAPTER II
COMPANY PROFILE

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HCL INFOSYSTEMS
At HCL Infosystems, we understand that different customers have different needs. Therefore
for over a quarter of a century, they have constantly innovated to offer a range of products to
cater to different requirements of the customers. they pioneered home PC market of India -
whether gaming, enjoying music, movies or connecting to the Internet, our systems offer ease
of use that transcend to greater performance and more satisfaction for the individual user.
ABOUT
1. HISTORY
1976  Foundation of the Company laid
 Introduces microcomputer based programmable calculators with
wide acceptance in the scientific / education community

1977  Launch of the first microcomputer-based commercial computer with
a ROM
 Based basic interpreter
 Unavailability of programming skills with customers results in HCL
developing bespoke applications for their customers
1978  Initiation of application development in diverse segments such as
textiles, sugar, paper, cement, transport
1981  Software Export Division formed at Chennai to support the bespoke
application development needs of Singapore
1983
 HCL launches an aggressive advertisement campaign around the
theme - 'even a typist can operate computers', popular in the Small &
Medium Enterprises segment. This proposition involved menu-based
applications for the first time.
 Develops special program generators to speed up the development of
applications
1985  Bank trade unions allow computerisation in banks; however, a
computer can only run one application such as Saving Bank, Current
account, Loans, etc.
 Sets up core team to develop the required software Advanced
Ledger Posting Machines (ALPM). The team uses reusable code to
reduce development efforts and produce more reliable code. ALPM
becomes the largest selling software product in Indian banks.
 Designs and launches Unix based computers and IBM PC clones

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 HCL promotes 3rd party PC applications nationally
1986  Zonal offices of banks and general insurance companies adopt
computerization
 Purchase specifications demand the availability of RDBMS products
on the supplied solution (Unify, Oracle) HCL arranges for such
products to be ported to its platform
 HCL assists customers to migrate from flat-file based systems to
RDBMS
1991  Enters into a joint venture with Hewlett Packard
 HP assists HCL to introduce new services: System Integration, IT
consulting, Packaged Support Services (basicline, teamline)
 Establishes a Response Centre for HP products, which is connected
to the HP Response Centre in Singapore
 There is a vertical segment focus on Telecom, Manufacturing and
Financial services
1994
 HCL acquires and executes the first offshore project from IBM
Thailand
 HCL sets up core group to define software development
methodologies
1995  Starts execution on information System Planning projects
 Execution of projects for Germany and Australia
 Begins Helpdesk services
1996  Sets up Software Technology Park (STP) in Chennai to execute
software projects for international customers
 Becomes national integration partner for SAP
1997  Chennai and Coimbatore development facilities get ISO:9001
certification
1998  HCL buys back HP stake in HCL Hewlett Packard
 Kolkata and Noida STPs set up
1999  Acquires and sets up fully owned subsidiaries in USA and UK
 Sets up fully owned subsidiary in Australia
 HCL ties up with Broadvision as an integration partner
2001  IDC rated HCL Infosystems as No.1 Desktop PC Company of 2001
 Launched Pentium IV PCs at below Rs. 40,000/-

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2002  HCL Infosystems & Sun Microsystems enters into an Enterprise
Distribution Agreement
 Declared as Top PC vendor by Dataquest
 Realigns businesses, increasing focus on domestic IT,
Communication & Imaging products, solution & related Services
2003  Becomes the first vendor to register sales of 50,000 PCs in a quarter
 First Indian company to be numero uno in the commercial PC
market
 Enters into partnership with AMD
 Launched Home PC for Rs. 19,999/-
 HCL Infosystems info structure services Division received ISO
9001:2000 certification
 Launches infiniti Mobile Desktop on Intel Platform
 Launched Infiniti PCs, workstations and servers on AMD Platform
2004  1st to announce PC price cut in India, post duty reduction, offers
Ezeebee at Rs. 17,990/-
 IDC India –DQ Customer Satisfaction Audit rates HCL as No.1
Brand in Desktop PCs
 Enters into partnership with Port Wise to support and distribute
security and VPN solutions in India
 Partners with Microsoft and Intel to launch Beanstalk Neo PC
 Becomes the 1st company to cross 1 Lac unit milestone in the Indian
Desktop PC Market
 Launched RP2 systems to overcome power problem for PC users
 Registers a market share of 13.7% to become ‘No.1 Desktop PC
Company’ for year 2004
 Crosses the landmark of $1 billion in revenue in just nine months
2005  Launch of HCL PC for India, a fully functional PC priced at Rs.
9,990/-
 Rated as the ‘No.1 Desktop PC’ company by IDC India – Dataquest
 ‘Best Employer 2005’ with five star ratings by IDC India –
Dataquest
 ‘The Most Customer Responsive Company 2005’
 IT Hardware Category by the Economic Times - Avaya Global
Connect
 ‘7th IETE –Corporate Award 2005’ for performance excellence in
the field of Computers & Telecommunication Systems by IETE
 ‘Best Bhoomi Brand 2005’ by 360 magazine:
 In Pc Category
 In the LCD Monitor Category
 ‘India’s No.1 vendor’ for sale of A3 size Toshiba Multi Functional
Devices for the year ‘04-‘05 by IDC
 Toshiba ‘Super Award 2005’ towards business excellence in
distribution of Toshiba Multifunctional Products
 Strategic Partners in Excellence Awards by Infocus Corporation for
projectors
 ‘Most Valued Business Partner’ Award for projectors by Infocus
Corporation in 2005

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2006  Launches Beanstalk 2007 collection – a range of four new HCL
Beanstalk Digilife enablers, Beanstalk Nano, Beanstalk Slim,
Beanstalk Lifestyle & Beanstalk Dominator
 +75,000 machines produced in a single month
 Enters into a partnership with Toshiba to help them expand their
retail presence in India by unveiling ‘shopToshiba’
 Nokia Corporation and HCL Infosystems announce a long term
distribution strategy
 Unveils India’s first segment specific range of notebooks’ brand
‘HCL Leaptops’
 Showcases Computer Solutions for the rural market in India
 First in India to launch the new generation of high performance
server platforms powered by Intel Dual – Core Xeon 5000 processor
 Forms a strategic partnership with Apple to provide sales & service
support for iPods in India
 Rated as number one Desktop PC Company by IDC, sixth year
successively
 Sustains its Commercial Desktop PC Leadership for the fifth
consecutive year
 Launches India’s first high performance Enterprise Server Platform
powered by dual core Intel titanium processors
 Creates Dual Core Xeon Server at a price point of Rs. 43,900/-
 Completes 30 years in India
 In association with The Music Academy, Chennai brings ‘HCL
Concert Series’ to the city
 Enter into partnership with Casio
 Establishes its manufacturing facility in Uttaranchal
 ‘Top 50 fastest growing Technology Companies in India’ & ‘Top
500 fastest Growing Technology Companies in Asia Pacific’ by
Deloitte & Touche
2007  Breaks the one terabyte storage barrier in computers by launching
India’s first ‘one terabyte’ personal computer
 Introduces eco-efficient Notebook PCs complying with RoHS
directive
 Unveils initiative to create industry ready ICT professionals –
launches HCL Career Development centers
 Kodak and HCL ink agreement to distribute digital cameras in India
 Launches India’s first multilingual POS printer ‘HCL Star’ – TSP
700, designed exclusively for the needs of rural retailers
 Unveils enterprise class 16 core server – India’s first server with 16
computing cores in a 7-inch (4u) form factor
 Launches a new range of eco-efficient desktop PCs, complying with
RoHS directive
 Launches NETMAX suite of networking products & solutions
expanding its portfolio for emerging enterprises
 Announces ‘360 Degrees Technology Refresh Program’ – new
initiative aimed at capturing latest trends in technology & delivering
them to Indian enterprises
 Announces launch of its workstation 2008 series for MCAD & DCC

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professionals
 IDBI selects HCL as SI partner for 100 branches ICT infrastructure
rollout
2008  Unveils the future of personal computing – next generation, ultra
portable, sub Rs. 1,400/- laptops for the first time in India.
 Connect India-Africa to implement IT infrastructure for prestigious Pan-
African e-network project for Tele-education & Tele-medicine.
 Launches next generation ‘Datacentre in a Box’ – simplified IT
infrastructure with power-packed blade servers in one system that
integrates storage, computing & networking
 Announces a pioneering initiative in the India ICT sector to further
strengthen its Customer Care Services
 Introduces ‘Safe State’ – a 100% subsidiary to provide System
Integration Solutions for security & surveillance
 Introduces ‘Laptop Series 39’ – excellent thermals, Energy Star 4.0
compliance and imprint designs customized for Indian consumers
 Equips Delhi Police with technology to fight crime
 Launches ‘MiLeap MH 0.4’
 Partners with Echelon to bring ‘Smart Metering’ to India – improving
electricity supply and reducing energy theft are key goals
 Connect India-Africa to implement IT infrastructure for prestigious Pan-
African e-network project for Tele-education & Tele-medicine
 Strengthens its BFSI system integration portfolio by acquiring a niche
banking software product company
 Unveils the future of personal computing – next generation, ultra
portable, sub Rs. 1,400/- laptops for the first time in India

2009  Awarded ‘Best Telecom Support Services Company’ at the 5th National
Telecom Award by CMAI Association of India.
 HCL awarded Electronics Company of the Year 2009.
 HCL Infosystems rated No.1 Employer by DQ-IDC 2009
 Nokia Corporation announces a joint venture with HCL Infosystems to
sell mobile value added services directly to consumers in India
 Kick-starts ‘Green Bag’ campaign to facilitate eWaste collection
 Bags BSNL IT deal – a system integration project worth Rs 240 cr. for
implementation and support
 Announces a tie-up with Korean major Nautilus Hyosung, to provide
complete ATM solutions for Indian banks across the country
 Wins ‘DQ: IDC Best Employer Award 2009’

2011
 Bags the VARIndia 2011 award for ‘Best Projector DLP (Infocus)’,
‘Best PC Indian Brand’ and ‘No. 1 Distributor’.
 Wins DDI’s ‘Grow your own Leaders’ award for overall management
culture and effectiveness of the organization’s talent management
system.
 'No. 1 Employer of the Year’ by DQ-CMR Best Employer Survey –
2011
 Wins Skoch Digital Inclusion Award in the Technology in Service

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Delivery category for successful implementation of Kohlapur Municipal
Corporation e-Governance Project
 Rated No. 20 in the Great Place to Work Survey
 Launches its new sleek Next-Gen ME Tablet, the X1
 Launches India’s first BEE-Star compliant laptop
 First ever HCL flagship store launched in Delhi-NCR

2012  HCL Desktops rated No. 1 in the Dataquest Channels – CyberMedia
Research Channel Satisfaction Survey.
 HCL Infosystems ranked No.1 for IT Services in DQ-CMR CSA 2012
 HCL Digischool wins 'Best ITC Enabeled Content for K 12 Education'
at National Education Awards presented by Star News
 HCL Digicampus wins 'Best Technology Based Solution for Higher
Education Institutes' at the National Awards presented by Star News
 HCL Institute Management System awarded the 'Best Cloud based
Education Institute Management System', at the B-School Excellence
Awards 2012
 HCL Learning wins 7th INDIA Jury Award for the 'Best Open and
Distance Learning Practices in Higher Education'
2013  HCL Digischool wins ‘Best Smart Classroom Solution Provider’ at the
prestigious Shiksha Ratan Award - State Education Summit 2013
2. Vision
A global corporation, enriching lives and enabling business transformation for our customers,
with leadership in chosen technologies and markets. Be the first choice for employees and
partners, with commitment to sustainability.
3. Mission
We enable business transformation and enrichment of lives by delivering sustainable world
class technology products, solutions and services in our chosen markets thereby creating
superior shareholder value.
4. Core values
 We shall uphold the dignity of every individual
 We shall honor all commitments
 We shall be responsible corporate citizens
 We shall be committed to Quality, Innovation and Growth in every endeavor

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5.LABS
Our roots are Indian and focus is global thus enabling us to build world class products which
are helping in building a smarter and better future by providing the power of information in
hands of the common man. We convert problems into opportunities and products into an
experience at our labs.
 Noida Development Center
Noida development center was established in June 2011 for opening yet another chapter in
the transformation journey of HCL Infosystems.
Highlights
 Centre is responsible for research in mobility products including
Tablet PCs and appliances
 Carries out research leading to development of technologies to
enhance mobile computing experience and create new usage models
of Tablet PCs
 Research in UI, Apps and OS for HCL ME Tablet PCs
 Design and development of UI, Apps and OS for HCL ME Tablet PCs
 Jaipur Development Center
Highlights
 Jaipur development center was established in May 2008 with
an idea to use extensive experience in working under multiple
platforms
 Our expertise extends beyond technical. A wide experience in
business computing coupled with emphasis on software engineering processes has led to a
high success rate in completion of projects.
 Carrying out research leading to development of products and to cater to the emerging
needs of sectors like:
 Banking -
o for Financial Inclusion
o for Cooperative sector
o for MIS
 Cloud
 e-Governance
 Education

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 Chennai Development Center
Highlights
 Started in 1988
 Specializes in Embedded System and Hardware Technology
 Outcome of research has led to development of products for Banks, Educational
Institutions, e-Governance projects, utilities etc.
 Edge at Designing & Developing:
 Medical device interface cables
 Display for ATM with UL, FCC DoC, CE, MPR-II and CCC
certifications
 Range of Thinclient
 Power distribution box for industrial control panels with UL 508A
standards
 Hand held terminals for emerging needs of e-Governance, banking,
financial inclusion etc.
 Self service terminals such as ATVM’s, utility payment kiosks, cash
dispensers etc.
6. HISTORY OF INNOVATION
The history of structured R & D implementation in HCL Infosystems began in the late 1980s
with the focus on improving quality of its products. In the early 90s, the focus was not merely
on the quality of products but also the process systems. As of now, all our manufacturing
units are certified by Bureau Veritas Certification as per ISO 9001:2000 and ISO 14001:
2004.
7.PRODUCT HIGHLIGHTS
HCL Infosystems Ltd. is one of the pioneers in the Indian IT market, with its origins in 1976.
For over quarter of a century, we have developed and implemented solutions for multiple
market segments, across a range of technologies in India. We have been in the forefront in
introducing new technologies and solutions. The highlights of the HCL saga are summarized
below:
Product
Description
Hand Held Terminal
A mobile Hand Held terminal for usage in Financial Inclusion project with
Biometric identification, online connectivity and Smart card based
transactions
Thin Client
A GUI based client for use in server based computing environment; Cloud
Ready Thin Clients – A new series for supporting Cloud Infrastructure

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PC Projector A PC cum Video projection unit for use in schools and colleges
Kiosks Touch screen based Self service Information and Transaction kiosks
Video Display Terminal
(VDT)
Video terminal for users in Unix Machines; Motorola 68000 processor based
design running at 10MHz.
Terminal Server
A product to connect serial devices on the LAN network; NetARM processor
based design running at 50 MHz.
Key Board (Mechanical)
107 Mechanical Keyboard with switches with life of 50 Million operations;
Got Microsoft HWQL certificate
OSS Tefilla MAGNet
Manage and Monitors all elements in the GSM Network of any Telecom
Service provider – like, BSNL, MTNL, Indian Air force, only few MNC
having this Software. Apart from revamping of code additional features likes
NGOSS compliance, Policy based system –SOA architecture, MPLS
support, Static NE Modeling, Report builder etc.
NMS – Network
Management Software
(ITSM)
Manage and Monitors all elements of any IP network, OS, Data Base Neutral
– Total IP will be Indian; additional features – Cloud enablement
HCL HPC
HPC is today's’ Supercomputer Solution using off the shelf components.
Additional features: Infiniband, parallel file systems support which is must
for Petaflop class supercomputers; Grid enablement etc.
FIT-Embedded Micro
ATM S/W for Financial
Inclusion
Handheld based Embedded Application capable of processing Financial
Inclusion Transactions with secured biometric authentications, smart card,
printer, made especially for Financial Inclusion and under RBI, IDRBT,
UIDAI etc. guidelines
Disaster Recovery &
Management Soft
(PIDR, HDMS, ESMS,
HAMS)
PCs and Servers are going through Continuous Technology changes and
providing Newerv, Wider, Faster Solutions and Experiences. It is thus
imperative for all Manufacturers to Continuously Research and adds New
Features, Upgrade Technology etc., so that we can successfully compete in
market. Also native Indian PC’s with home grown software is of vital
importance to Security and Defense Establishments to Prevent hacking.
Bilinguality
Bilingual, Tri-lingual software methodology to meet requirements of OLA,
1968
BancMate TBA,CBS,
Pension, retail, SFMS,
Total Branch Automation, Centralized Banking software, Pension
Management system. Retail lending-score based, consolidation of Distributed
and centralized CBS, Product for financial inclusion, Primary agricultural

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RTGS, FCS, FI, NREGA cooperative society, SFMS management system, RTGS management system,
FCS management system, national rural employment guarantee scheme,
remote access systems
Offmate, Offmate RTI Document Management System, RTI management system
HrMate (EmpSol) Human Resource Management
mBanc Mobile Banking
eVitran Proposal Tracking System, Public distribution system
ezTax Excise and Service Tax Management System
Cqure Credit Quality Review and management audit review
BancScan Enterprise wide MIS reporting system
TouchMate Kiosk Management System
BancR Banc reconciliation
iBanc Internet Banking
iATM ISO 8583 based Interface for ATM's
CallMate Call Management Software
HCL ME UI
UI components for HCL ME Tablet – Android Launcher, Widgets, Boot
Animation sequence, Live wallpapers, Themes
HCL ME Apps Suite App for syncing content with Desktop, HCL Touch
HCL ME OS
Android 2.3 based OS supported on HCL ME Tablets (Telco drivers, PC
connectivity, Device updates, UI integration)
HCL Order & Billing
App
This app will allow tablet-based customer ordering and billing for restaurants
and shops
Phone Appliance for
Senior Citizens
To provide senior citizens with an easy-to-use phone interface
Medical Appliance To help patients record medical readings such as blood pressure, blood sugar

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8. RELATIONSHIP
Irrespective of the size of your business, partnering with us will help you succeed.
Leveraging over three decades of experience in total technology solutions, it’s our
commitment to help you touch newer heights of success.
We provide you access to HCL’s innovative technologies, marketing strategies and value
added services. By working on every aspect of the ICT industry, we have the experience to
create world class products and services to help you give the best to your customers.
 Advantage HCL
 HCL's labs - Pioneers in design, development and building ICT products
 India's largest Hardware, System Integration, Networking Solutions & Distribution
Company
 3 decades of expertise in technology solutions
 Partners with leading global players to provide the best of solutions to end users
 The largest manufacturer of PCs and Laptops in India
 Largest direct sales, digital lifestyle product distribution and retail network
 Extensive service network that reach out to 4,000 towns
 Benefits of a Proven Commitment from HCL Infosystems
At HCL Infosystems, partnerships are lifelong relationships that are mutually beneficial for
all. We can help you enhance your business and reap the rewards of the mutual success. We
offer differentiated technology and dedicated service support infrastructure as per the needs
and requirements of your customers. We provide technology specializations that map to areas
of significant business growth for your business and your customers.
 Reliable IT Backbone
 Differentiated Product Access
 Unparallel Support
 Extensive Marketing Support
 Structured for Ease and Value
9.ALLIANCES & PARTNERSHIPS
To provide world-class solutions and services to all our customers, we have formed Alliances
and Partnerships with leading IT companies worldwide. These alliances on one hand give us
Ambulance Appliance To enable monitoring and reporting critical patient parameters
SFA Appliance for
BFSI
To enable Sales Force Automation for credit card agents, loan agents,
insurance agents
SFA Appliance for
Pharmacy
To enable Sales Force Automation for pharma sales representatives

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access to the best technologies & products along with enhancing our understanding of the
latest in technology. On the other hand they enhance our product portfolio, and enable us to
be one-stop-shop for our customers.
10. PARTNERSHIPS

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11. AWARDS:
 2012
 HCL Infosystems ranked No.1 for IT services in DQ-CMR CSA 2012
 HCL Digischool wins ‘Best ICT Enabled Content for K 12 Education’ at National
Education Award presented by Star News
 HCL Digicampus wins ‘Best Technology based Solution for Higher Education
Institutes’ at the National Education Awards presented by Star News
 HCL Institute Management System awarded the ‘Best Cloud-based Education
Institute Management Systems’, at the B-School Excellence Awards 2012
 HCL Learning wins the 7th eINDIA Jury Award for the ‘Best Open and Distance
Learning Practices in Higher Education’
 2011
 HCL Infosystems awarded with the CMMi (Capability Maturity Model integration)
Maturity Level 5 certification for its Jaipur Development Centre.
 HCL Infosystems – Dream Company of the year!!! The Organization bags No.1
position in DQ-Best Employer Survey 2011.
 HCL Infosystems awarded Dun & Bradstreet Rolta Corporate Award under Computer
Hardware and Peripherals Category
 Honourable President of India feats Mr. Ajai Chowdhry, IT Industry’s visionary, with
prestigious Padma Bhushan for his immense contribution to trade & industry
 HCL Infosystems tops IDC-DataQuest Customer Satisfaction Charts for 3rd
consecutive year
 HCL Infosystems awarded ‘Most Promising New Technology for Urban
Applications’ at the Municipalika 2011
 HCL Infosystems awarded as a ‘Power Brand’ of India in the IT & Office Automation
category
 2010
 HCL Green Data Centre awarded 1st ever LEED Platinum Certification in India
 Mr. Ajai Chowdhry bestowed with the ‘Indi Innovator of the Year’ award at the 6th
edition of the CNBC TV18 India Business Leader Awards 2010
 Mr. Ajai Chowdhry, Chairman of HCL Infosystems Ltd, honoured with the CNBC
Asia Business Leader Award 2010 for Viewers Choice category
 HCL Infosystems won VAR India 2010 awards for top Distributor of the Year & Best
Projector-DLP (in-Focus)
 Mr. Ajai Chowdhry, Chairman of HCL Infosystems Ltd, bestowed with the “India
Innovator of the Year” awarded by Honourable Finance Minister, Mr. Pranab
Mukherjee at the 6th edition of the CNBC TV18 India Business Leader Awards 2010
 HCL Infosystems awarded CXO Award 2010 – The IT Chapter in the category of

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‘Indian Hardware Brand of the Year’ by Bloomberg UTV
 Mr. Ajai Chowdhry awarded ‘Electronics Man of the Year’ by the ELCINA – EFY
Awards Committee for 2009-2010
 HCL Infosystems tops Employee Satisfaction Chart for the 6th Consecutive Year as
per DQ Survey, 2010
 DQ-IDC ranks HCL Infosystems No.2 Domestic ICT Company rated among Top 10
ICT Companies in India
 HCL Infosystems wins Dun & Bradstreet Rolta Awards 2009
 DQ-IDC rates HCL Infosystems as No.1 in IT Services 2010
12. COMMUNITY INITIATIVE
 Eco Safe
We at HCL believe in building a symbiotic relationship between us the manufacturers, the
consumers and the recyclers with the aim to promote integration and sustainability in our
operations to have least stress on the environment.
HCL over the years has integrated and innovated products for its customer's giving key
emphasis on product life cycle management, commencing from sourcing, manufacturing to
installation and recovery at the end-of-life of the product to ensure protection of the
environment, health and safety of all stakeholders.
 Aim
The aim is to encapsulate knowledge, awareness, and key developments on all environmental
issues faced by today's world and to incorporate these in HCL's operations assuring our
commitment in delivering quality products, solutions and services
 Objective
The key objective under HCL ecoSafe is targeted at integrating environmental management
procedures into its business processes thereby protecting the environment, health, and safety
of all its stakeholders. HCL commits to manufacture products that are environment friendly
in all respects and are free from hazardous chemicals.
HCL ecoSafe focuses on product lifecycle management to ensure that our products right from
when they are manufactured, bought by customers, recovered at their end-of-life and recycled
after useful life are done in an environmentally responsible manner.
13. CORPORATE GOVERNANCE
The Company firmly believes that good corporate governance practices ensure efficient
conduct of the affairs of the Company while upholding the core values of transparency,
integrity, honesty and accountability and help the Company in its goal to maximize value for
all its stakeholders.
The Company adopts and adheres to the best recognized corporate governance practices and
continuously strives to better them.
The Company is in compliance with the requirements of the guidelines on corporate
governance stipulated in Clause 49 of the Listing Agreement with the Stock Exchanges

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DISTRIBUTION
The Distribution Business of HCL Infosystems Ltd. is conducted from 2 companies:
 HCL Infosystems Ltd. (HCLI)
 Digilife Distribution and Marketing Services Ltd (DDMS)
DDMS is a 100% subsidiary of HCLI and is involved in the fulfillment, logistics and
distribution for leading global brands in the field of Information Technology (IT), Telecom,
Digital Lifestyle, Consumer Electronics, Small Appliances, Consumer Durables, Wellness
Products and Accessories.
In DDMS, we also provide business consultancy to companies planning to enter India.
DDMS partners with Apple, Sandisk, Lenovo, JBL, Delonghi, Omron, Penta, ZTE,
Simmtronics, HCLI for Tablets, Personal Computers and Learning Products. Our new IT line
of business with HCL consumer computing has signed up with partners like Dell, Lexmark,
Edgeware, Tyco, Huawei, ADC Krone, View Sonic, Sukam and Molex within 6 months of
operation.
DDMS touches almost every outlet type with its portfolio with best in class reach to
Organized Trade and General Trade across Urban and Rural Markets. With a distribution
network that reaches over 150,000 outlets across India directly or through distributors and
an additional reach via the wholesale channel - We are No 1 in India. We are building an
enviable reach in IT outlets and the Value Added Reseller (VAR) network.
We are building infrastructure that should see us transact business with over 2000 direct
outlets and over 1500 VAR’s. With 34 IT enabled depots across the country, including 4 in
North-East India and 2 in Jammu & Kashmir, DDMS boasts of the best spread of depots
within India with service levels to most locations within 24 hours. We handle over 7 million
pieces of stock every month, including imports
DDMS adds value
 We provide sales teams for our partners for General Trade and Organized Trade
 Our sales employees visit over 1500 cities and towns on a monthly basis
 We can compliment our distribution role with After Sales Service
 We can use the 10,000 technicians in Enterprise Care –to sell our products
 We can set up an Inside Sales Team with our 360 seat call centre
 We work with Industry Bodies and give guidance on Government Policies.
 We are also founder members of the Indian Cellular Association.
Mobile Accessories
Bluetooth

Bluetooth Headset

Mobile
Battery

Power Pack

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STORAGE MEDIA

Pen Drives

Memory Cards
EDUTAINMENT

Educational
Tablet/Laptops

Handheld Gaming
CONSUMER ELECTRONICS

Docks

Apple iPods

Headphones
HEALTHCARE

Omron Blood Pressure
Monitor HEM 8711

Omron Blood Pressure
Monitor HEM 7201

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PROFIT : EXPENSES AND INCOME OF HCL INFOSYSTEMS
Consolidated Profit & Loss account ------------------- in Rs. Cr. -------------------
Jun '12 Jun '11 Jun '10 Jun '09 Jun '08
12 mths 12 mths 12 mths 12 mths 12 mths
Income
Sales Turnover 10,855.73 11,542.11 12,158.59 12,378.49 12,605.29
Excise Duty 86.20 122.19 108.77 126.08 158.00
Net Sales 10,769.53 11,419.92 12,049.82 12,252.41 12,447.29
Other Income 127.03 100.91 49.98 -8.00 25.20
Stock Adjustments 58.45 -226.71 -137.58 18.56 89.83
Total Income 10,955.01 11,294.12 11,962.22 12,262.97 12,562.32
Expenditure
Raw Materials 9,435.38 9,719.51 10,374.22 11,073.56 11,369.51
Power & Fuel Cost 1.69 1.88 1.78 1.72 1.60
Employee Cost 488.84 486.90 391.24 338.23 301.17
Other Manufacturing Expenses 286.42 314.47 430.40 105.77 111.63
Selling and Admin Expenses 0.00 0.00 298.07 275.32 254.65
Miscellaneous Expenses 527.61 424.18 50.33 54.60 38.36
Preoperative Exp Capitalised 0.00 0.00 0.00 0.00 0.00
Total Expenses 10,739.94 10,946.94 11,546.04 11,849.20 12,076.92
Source : Dion Global Solutions Limited
PROFIT & LOSS
9,500.00
10,000.00
10,500.00
11,000.00
11,500.00
12,000.00
12,500.00
13,000.00
INCOME EXPENSES
2008
2009
2010
2011
2012

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BALANCE SHEET TABLE OF HCL INFOSYSTEMS
Consolidated Balance Sheet ------------------- in Rs. Cr. -------------------
Sources Of Funds
Total Share Capital 44.58 44.58 43.65 34.24 34.23
Equity Share Capital 44.58 44.58 43.65 34.24 34.23
Share Application Money 0.00 0.00 17.67 0.00 0.00
Preference Share Capital 0.00 0.00 0.00 0.00 0.00
Init. Contribution Settler 0.00 0.00 0.00 0.00 0.00
Preference Share Application
Money
0.00 0.00 0.00 0.00 0.00
Employee Stock Opiton 0.00 0.00 0.00 0.00 0.00
Reserves 1,866.53 1,862.64 1,831.35 1,087.66 979.09
Revaluation Reserves 0.00 0.00 0.00 0.00 2.87
Networth 1,911.11 1,907.22 1,892.67 1,121.90 1,016.19
Secured Loans 79.98 152.92 162.68 101.85 1.52
Unsecured Loans 544.63 475.39 357.91 125.00 353.00
Total Debt 624.61 628.31 520.59 226.85 354.52
Minority Interest 0.00 4.00 0.00 0.00 0.00
Policy Holders Funds 0.00 0.00 0.00 0.00 0.00
Group Share in Joint Venture 0.00 0.00 0.00 0.00 0.00
Total Liabilities 2,535.72 2,539.53 2,413.26 1,348.75 1,370.71
Application Of Funds
Gross Block 537.66 513.30 402.62 290.16 270.87
Less: Accum. Depreciation 168.98 175.98 142.61 122.21 116.36
Net Block 368.68 337.32 260.01 167.95 154.51
Capital Work in Progress 35.56 26.42 27.27 17.26 15.30
Investments 431.77 607.09 853.73 260.04 215.61
Inventories 707.32 614.26 839.57 889.09 898.53
Sundry Debtors 1,241.26 2,152.83 1,967.31 1,506.31 1,248.08
Cash and Bank Balance 302.66 265.18 297.38 201.26 317.98
Total Current Assets 2,251.24 3,032.27 3,104.26 2,596.66 2,464.59
Loans and Advances 1,938.95 690.85 535.38 328.60 238.71
Fixed Deposits 0.00 0.00 2.81 8.81 1.22
Total CA, Loans & Advances 4,190.19 3,723.12 3,642.45 2,934.07 2,704.52
Deffered Credit 0.00 0.00 0.00 0.00 0.00
Current Liabilities 2,446.11 2,055.58 2,241.63 1,952.24 1,650.08
Provisions 44.37 98.84 128.57 78.33 69.15
Total CL & Provisions 2,490.48 2,154.42 2,370.20 2,030.57 1,719.23
Net Current Assets 1,699.71 1,568.70 1,272.25 903.50 985.29
Minority Interest 0.00 0.00 0.00 0.00 0.00
Group Share in Joint Venture 0.00 0.00 0.00 0.00 0.00

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Miscellaneous Expenses 0.00 0.00 0.00 0.00 0.00
Total Assets 2,535.72 2,539.53 2,413.26 1,348.75 1,370.71
Contingent Liabilities 137.90 222.99 83.27 47.63 41.35
Book Value (Rs) 85.75 85.57 85.91 65.53 59.21
CASH FLOW TABLE
Cash Flow ------------------- in Rs. Cr. -------------------
Net Profit Before Tax 61.54 237.10 368.65 373.86 434.47
Net Cash From Operating Activities 183.55 18.12 24.60 267.55 160.26
Net Cash (used in)/from
Investing Activities
-65.43 80.77 -730.78 -73.62 36.46
Net Cash (used in)/from Financing
Activities
-128.12 -156.81 795.80 -309.08 -73.34
Net (decrease)/increase In Cash and
Cash Equivalents
-10.00 -57.92 89.62 -115.15 123.38
Opening Cash & Cash Equivalents 230.50 292.61 202.99 318.14 193.98
Closing Cash & Cash Equivalents 220.50 234.69 292.61 202.99 317.36
0.00
500.00
1,000.00
1,500.00
2,000.00
2,500.00
3,000.00
JUN '08 JUN '09 JUN '10 JUN '11 JUN '12
BALANCE SHEET FOR 5 YEARS
BALANCE SHEET FOR 5
YEARS

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PROFIT ANALYSIS RATIO
------------------- in Rs. Cr. -------------------
Investment Valuation Ratios
Face Value 2.00 2.00 2.00 2.00 2.00
Dividend Per Share -- -- -- -- --
Operating Profit Per Share (Rs) 3.95 12.01 16.77 24.63 26.89
Net Operating Profit Per Share (Rs) 483.20 512.38 552.09 715.63 727.28
Free Reserves Per Share (Rs) -- 83.03 83.54 63.29 57.21
Bonus in Equity Capital 23.86 23.86 24.37 31.07 31.08
Profitability Ratios
Operating Profit Margin(%) 0.81 2.15 3.03 3.44 3.69
Profit Before Interest And Tax
Margin(%)
0.38 1.80 2.82 3.26 3.54
Gross Profit Margin(%) 0.38 1.82 2.82 3.26 3.54
Cash Profit Margin(%) 1.06 1.81 1.91 2.18 2.39
Adjusted Cash Margin(%) 1.06 1.49 1.91 2.18 2.39
Net Profit Margin(%) 0.66 1.46 2.00 1.95 2.40
Adjusted Net Profit Margin(%) 0.66 1.45 2.00 1.95 2.40
Return On Capital Employed(%) 6.66 12.17 15.26 30.99 33.88
Return On Net Worth(%) 3.77 8.81 12.92 21.38 29.62
Adjusted Return on Net Worth(%) 3.66 7.00 10.97 22.03 27.65
Return on Assets Excluding
Revaluations
85.75 85.57 85.91 65.53 59.21
Return on Assets Including
Revaluations
85.75 85.57 85.91 65.53 59.37
Return on Long Term Funds(%) 8.27 13.52 17.87 30.99 42.33
Liquidity And Solvency Ratios
Current Ratio 1.40 1.43 1.32 1.44 1.36
Quick Ratio 1.39 1.43 1.17 1.00 1.05
Debt Equity Ratio 0.33 0.33 0.28 0.20 0.35
Long Term Debt Equity Ratio 0.07 0.33 0.10 0.20 0.08
Debt Coverage Ratios
Interest Cover 2.00 3.89 9.39 9.36 11.67
Total Debt to Owners Fund 0.33 0.33 0.28 0.20 0.35
Financial Charges Coverage Ratio 2.54 3.33 6.74 7.39 9.04
Financial Charges Coverage Ratio
Post Tax
2.40 3.09 5.58 5.40 6.98
Management Efficiency Ratios
Inventory Turnover Ratio 15.35 18.79 15.95 15.05 15.11
Debtors Turnover Ratio 6.35 5.54 6.94 8.90 11.05

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Investments Turnover Ratio 15.35 21.59 15.95 15.05 15.11
Fixed Assets Turnover Ratio 26.35 22.25 31.63 43.28 48.06
Total Assets Turnover Ratio 4.47 4.50 5.01 9.13 9.18
Asset Turnover Ratio 4.24 26.66 31.63 43.28 48.06
Average Raw Material Holding -- 32.28 32.48 17.27 24.56
Average Finished Goods Held -- 12.47 18.40 22.32 21.54
Number of Days In Working Capital 56.82 49.45 38.01 26.55 28.50
Profit & Loss Account Ratios
Material Cost Composition 87.61 85.11 86.09 90.37 91.34
Imported Composition of Raw
Materials Consumed
-- -- -- -- --
Selling Distribution Cost
Composition
-- 1.29 1.15 1.07 1.18
Expenses as Composition of Total
Sales
-- -- -- -- --
Cash Flow Indicator Ratios
Dividend Payout Ratio Net Profit 107.85 122.12 82.27 54.25 53.34
Dividend Payout Ratio Cash Profit 65.80 99.44 74.43 49.83 50.22
Earning Retention Ratio -11.04 -53.78 3.13 47.35 42.86
Cash Earning Retention Ratio 33.03 -19.47 13.81 51.52 46.42
AdjustedCash Flow Times 5.38 3.65 2.25 0.84 1.19

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CHAPTER III
INDUSTRY PROFILE

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Information technology (IT) is the application of computers and telecommunications
equipment to store, retrieve, transmit and manipulate data, often in the context of a business
or other enterprise.The term is commonly used as a synonym for computers and computer
networks, but it also encompasses other information distribution technologies such as
television and telephones. Several industries are associated with information technology, such
as computer hardware, software, electronics, semiconductors, internet, telecom equipment, e-
commerce and computer services.
The Information technology industry in India has gained a brand identity as a knowledge
economy due to its IT and ITES sector. The IT–ITES industry has two major components: IT
Services and business process outsourcing (BPO). The growth in the service sector in India
has been led by the IT–ITES sector, contributing substantially to increase in GDP,
employment, and exports. The major cities that account for about nearly 90% of this sectors
exports Export dominate the IT–ITES industry, and constitute about 77% of the total industry
revenue. Though the IT–ITES sector is export driven, the domestic market is also significant
with a robust revenue growth.
BIG FIVE IT SERVICES COMPANY
Firm Revenues Employees Fiscal Year India Headquarters Source
TCS $10.17 billion 254,076 2012 Mumbai [11]
Cognizant Technology Solutions $7.05 billion 185,045 2012 Chennai [12]
Wipro $5.73 billion 140,569 2012 Bangalore [13]
Infosys $6.69 billion 153,761 2012 Bangalore [14]
HCL Technologies $4.3 billion 85,335 2012 Noida [15]
MAJOR IT HUB
Rank City Description
1 Bangalore
Popularly known as the Silicon Valley of India and leading software exporter from
India. Bangalore is considered to be a global technology hub of India.

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2 Chennai
Chennai is the second largest exporter of IT and ITES of India, and is the BPO hub of
India.[16]
Chennai has the largest operations centers of TCS, and Cognizant.
3 Hyderabad
Hyderabad is a major it hub in India which is also known as Cyberabad which consists
of manyMultinational corporation companies such
as Google, Facebook, Microsoft, Amazon and Electronic Arts, etc.
4 Mumbai
The Financial capital of India, but recently many IT companies have established
offices.
5 Delhi
The National Capital Region comprising Delhi, Gurgaon and Noida are clusters of
software development.
6 Pune
Major Indian and International Firms present in Pune. Pune is also C-DAC Head-
Quarter.
7 Kolkata
One of the largest cities in India, Kolkata contributes significantly to IT exports. IBM
has second largest headcount after Bangalore, COgnizant has second largest
headcount after Chennai and TCS has third largest headcount after Chennai &
Mumbai. Other significant players here are Wipro and Capgemini while other biggies
have also opened shop here except Infosys.
8 Thiruvanathapuram
The capital of Kerala, now houses all major IT companies including Oracle, TCS,
Infosys, and contributes in IT export of India

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HCL
Hindustan Computers Limited
 ABOUT
HCL is a leading global Technology and IT Enterprise with annual revenues of US$ 6.3
billion. The HCL Enterprise comprises two companies listed in India, HCL Technologies
( www.hcltech.com ) and HCL Infosystems (www.hclinfosystems.in)
The 35 year old enterprise, founded in 1976, is one of India's original IT garage start ups. Its
range of offerings span R&D and Technology Services, Enterprise and Applications
Consulting, Remote Infrastructure Management, BPO services, IT Hardware, Systems
Integration and Distribution of Technology and Telecom products in India. The HCL team
comprises 92,000 professionals of diverse nationalities, operating across 31 countries
including 505 points of presence in India. HCL has global partnerships with several leading
Fortune 1000 firms, including several IT and Technology majors.

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 HISTORY
 The initial years…
Developed the first indigenous micro-computer at the same time as Apple and 3 years before
IBM's PC – in 1978. This micro-computer virtually gave birth to the Indian computer
industry.
HCL's in-depth knowledge of Unix led to the development of a fine grained multi-processor
Unix in 1988, three years ahead of Sun and HP.
 The growth phase
Along with the swiftly growing software technology industry, HCL, which was hitherto
known as the pioneer in modern computing made the advent into software development.
HCL's R&D was spun off as HCL Technologies in 1997 to mark their advent into the
software services arena.
 The world phase
Today, HCL sells more PCs in India than any other brand, runs Northern Ireland's largest
BPO operation, and manages the network for Asia's largest stock exchange network apart
from designing zero visibility landing systems to land the world's most popular airplane. And
this it does across 31 countries and across 505 points of presence in India.
 HCL PARTNERSHIPS
HCL has always prided itself on its partnership engagements. Partner models are also evolving in the
technology industry. Innovation has extended into the ecosystem and community based engagements are
coming into play. HCL has also enhanced its relationships with partners and is creating a variety of
innovative partnership models, with various approaches to risk-reward sharing.Some of the notable partner
engagements:
1977
Leading position on office
.Automation and Laptops
in India
1981
Scripting an era of
computing across the
Microprocessor

34 | P a g e
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1985
Strategic relationship that
has seen the computer
evolve from a computing
device
2004
Partnering in computing
and providing IT Services
1996
Dominant position in mobile
handset market in India.
HCL partnered with Nokia
to distribute their mobile
phones in the burgeoning
Indian market. Nokia today
has more than 70% market
share and the best service
network in the country
2010
Xilinx is the world's
leading provider of
programmable platforms,
with more than 50 percent
market share in the
programmable logic
device (PLD) segment of
the semiconductor
industry (Source: iSuppli
Corp.).
 BUSINESS STREAMS
HCL Infosystems
HCL Technologies
HCLINFOSYSTEMS
 INDIA AND EMERGING MARKET
FOCUS
 IT HARDWARES
 SERVICES
 NETWORKING AND NETWORK
INTERGRATION
 DISTRIBUTION : TELCOM AND
IMAGING PRODUCTS RETAIL
HCLTECHNOLOGIES
GLOBAL MARKET FOCUS
 PRODUCT ENGINEERING AND
TECHNOLOGY DEVELOPMENT
 APPLICATIONS
 INFRASTRUCTURE
 BPO

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CHAPTER IV
WORK EXPIRENCE

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DEPARTMENT:
In a company or organization there are various department which has its own function and
own procedures. They trained in accounts department , the job performed was all related to
the daily transactions happened in the company.
The work that was performed in this department was monotonous . The verification and the
transactions need to done with utmost care. As the accounts is a vital division of any
organization.
THE FACULTY:
AREA OF EXPIRENCE:
1. Eft payment vouchers
2. Pra form
3. Billing
4. Sales tax
Mr.Govindnathan
(manager)
Mrs.Shambhavi Mr.Anish Mr.Srinivasan Mr.Babu
Mr.Saravanan
(deputy manager)

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EFT PAYMENT VOUCHERS
The EFT payment voucher is the ELECTRONIC FUND TRANSFER. It is the voucher
which is given by the employees to reimburse/CLAIM their expenses which occurred for the
company purpose.
The EFT payment voucher is supported by the documents, if any document is missed, which
amount is mention for reimbursement then the amount is being cancelled. The EFT payment
voucher is given for the various overhead expenses like: mobile, tour & travel, local
conveyance, printing & stationery, staff welfare, etc.
PROCESS:
The various fields in the payment voucher:
1. Employee name : the employee mention his/ her name in the form

38 | P a g e
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2. Employe code : the employee write its code. The code is given to every
employee of the company and it becomes its record, because it’s the unique
number.
3. Location : the location field give information about the city of the employee
belong to a particular state.
4. Division : 4 (a) – the employee need to tick in which division he work .
4 (b)- it is the cost center number of every division , where the amount is
Credited.
5. Acounts head: this accounts head states the kind of expense the employee has to
reimburse and in that particular row, the details is filled.
6. Period: this is the period of the expense, an employee made from and to the date.
7. Amount : in this column the amount , ie the expense made is mentioned
8. Amount in words : here the total amount to be claimed is written in words &
figures.
9. Passed by: it the reporting officer signature, to whom the employee gets it
voucher checked.
10. Authorized by : it is the authorizing officer signature.
11. Received by: it is the signature of the officer who receives the voucher
WORK DONE:
The verification of the voucher based on the policies by the company. The various
limit for various department is based on the grade and the designation of the
employee. The basic grade ranges from p2, p2…… p9. There are various policies for
various expenses overhead.
Tour & travels : the limit is based on the grade, the city or state where the employee
visit. It need to be supported by the documents for lodging, boarding, food and the
various mode of transport.
Mobile : the mobile limit is also based on the grade’s and it is supported by the bill.
Local conveyance: the local conveyance has no limit , but it need to be given with the
supported bills & receipt. If the mode of transport is personal bike or car thn bade on
their grades the limit is given according to per kilometer.
Local conveyance: the local conveyance has no limit , but it need to be given with the
supported bills & receipt. If the mode of transport is personal bike or car thn bade on
their grades the limit is given according to per kilometer
The various expenses are entered in the SAP in the employee’s login. This is being
shared by the HO and the further editing is also done if there is change in the entry.
After the documents is verified, its details need to be entered in the ms-excel
according to various field and the voucher are being stamped. Then the printed excel

39 | P a g e
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and the vouchers are being sent to HO for the further transaction. The transaction
need to be completed in 48 hours.
EFT PAYEMENT VOUCHER FORM
1
2
8
4(B)
4(A)
7
6
5
3
8
11
10
9

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PRA FORM
The Pra form is given by the customers. The necessary detail need to be filled in the form.
The form is also given by the supported documents. The Pra form is verified and the data is
entered in the SAP. The amount , name of customer , tax etc information is entered. The Pra
form is attached with the annexure.
PROCESS :
The fields found in Pra form:
1. Customer name : the name of the customer is written in the form
2. Customer code : a code is given for customer , so that the transaction can be easily
made and the code is generated by the SAP . it is the key which is entered and the
customer profile is generated in SAP.
3. Invoice number and date: during the sales the invoice is generated so the invoice
number is to be entered.
4. Cheque/DD no : the cheque number or demand draft number given by the customers
is entered.
5. Date: the date mentioned on the cheque.
6. Name of bank: the bank through which the payment is made.
7. Total deductions: the total deductions are the tax . there are various tax like: TDS,
BANK CHARGES, WCT etc.
8. Net amount paid: the total to be paid after the adjustments.
9. Pra no : after entering the details in the sap , there is a number generated against the
transaction made , that number is pra number.
10. Pra date: the pra date is also entered
WORK DONE:
The PRA form details entered in the sap and excel. According to that the deposit slip is being
filed and the annexure is also being attached. The amount entered in the sap is calculated by
deducting tax amount, if any.
Then the PRA number is entered in the form , which is generated by the sap.

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2
1
3
5
6
7 8
10
9
4

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NATIONAL COLLECTION FORM :
The national collection form , is the deposit slip. The cheque’s received by the customer for
payments, are deposited into the bank . The deposit slip is attached with the cheque’s and the
details of cheque or the annexure is attached.
the fields details:
1. Customer code : the customer code is wriiten , there are two customer code
hcl-3 and dms
2. Pickup location: the city where the cheques are being collected
3. Pickup point : the exact place where the cheques are being collected.
4. Customer name: the name of customer
5. Total number of cheques: the total number of cheques submitted.
6. Cheque deatil: The cheque detail need to be entered like the cheque number,
amount, date, bank, and the drawer.
7. Signature: it need to be signed.
SALES TAX “FORM F”
Goods may also be moved from one State to another State and may be delivered in
other State without a sale. A principal may transfer his goods to his agent, head office
or manufacturing unit in one State may transfer its goods to its branches or depots in
other States, a purchasing agent may dispatch goods to its principal in other State. In
2
6
7
5
4
3
1

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all such cases, there is no inter-state sale. Also no sale is effected during their
movement of goods from one State to another. For claiming that goods have moved
from one State to another other than by reason of sale, the consignor of the goods is
required to produce Form F, duly filled and signed by the consignee of the goods.
Blank Forms F are issued by the Sales Tax / VAT / Commercial Tax Department
of the State, in which goods are delivered, to the consignee dealer. For this, consignee
should be registered in the State in which goods are to be delivered.
Form-F is issued by transferee of goods to transferor of goods and one single
form may cover consignments of goods transferred during one calendar month.
FORM F
COUNTERFOIL
THE CENTRAL SALES TAX
(R & T)
RULES, 1957
67FORM 'F'
(Form of declaration to be
issued by the transferee)
[See Rule 12(5)]
Serial No..................................
Name of the issuing State
.................................................
Officer of issue.........................
Date of issue.............................
Name and address of the
person to whom issued along
with his Registration
Certificate No ......................
Date from which registration
is valid ...............................
Seal of the
Issuing
Authority
To
.............................
(Transferor)
Registration Certificate No.
of the Transferor...............
Certified that the goods
transferred to me / us as
per details below have been
received and duly
DUPLICATE
THE CENTRAL SALES TAX
(R & T)
RULES, 1957
67FORM 'F'
[See Rule 12(5)]
Serial No..................................
.................................................
Officer of issue.........................
Date of issue.............................
Certificate No ......................
is valid ...............................
Seal of the
Issuing
Authority
To
.............................
(Transferor)
received and duly
ORIGINAL
THE CENTRAL SALES
TAX
(R & T)
RULES, 1957
67FORM 'F'
[See Rule 12(5)]
Serial No..................................
.................................................
Officer of issue.........................
Date of issue.............................
Certificate No ......................
is valid ...............................
Seal of the
Issuing
Authority
To
.............................
(Transferor)
received and duly

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accounted for.
Description of the goods
sent .............................
Quantity or weight .............
Value of the goods ............
Number and date of invoice
68[or challan or any other
documents under which
goods were sent.]
Name of Railway, Steamer or
Ferry Station or Air Port or
Post Office or Road
Transport Company's office
from where the goods were
despatched ........................
No. and date of Railway
Receipt or Postal Receipt or
Goods Receipt with trip sheet
of lorry or any other documents
indicating the means of
transport ..........................
Date on which delivery was
taken by the transferee ..........
The above statements are
true to the best of my
knowledge
and belief.
(Signature)
(Name of the person
signing the declaration)
**(Status of the person signing
the declaration in relation to
the transferee)
the transferor)
Date................................
**Strike out whichever is not
applicable
accounted for.
sent .............................
goods were sent.]
Post Office or Road
despatched ........................
transport ..........................
true to the best of my
knowledge
and belief.
(Signature)
(Name of the person
the transferee)
the transferor)
Date................................
accounted for.
sent .............................
goods were sent.]
Post Office or Road
despatched ........................
transport ..........................
true to the best of my knowledge
and belief.
(Signature)
(Name of the person
the transferee)
the transferor)
Date................................
(Note: to be furnished to
the assessing authority in
accordance with the rules
framed under Section
13(4)(e)).
67. Form-F was inserted by Notification No. GSR 56(E), dated 9.2.73 w.e.f.1.4.73.
68. Ins. by Notification No. GSR.519(E), dated 13.12.73.

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WORK DONE:
The sales tax introduction was given. How a sales tax is being calculated , the various taxes
and the form’s.
The filling of form F , which is for stock transfer from one state to another. Attach the form
with details of stock transfer, which contain the state name, date, month, invoice number and
amount. We need to fil the place, month, and amount with the seal in the form.
BILLING
The billing due list is a collection of billable transactions and deliveries. When a transaction
is saved and at least one item is billing-relevant, data from this transaction is transferred to
the billing component, checked, supplemented with master data, and saved in a billing due
list item. When billing takes place, billing documents are created based on billing due list
items.
Generation of Billing Due List Items
1. When a business transaction containing billing-relevant items is saved, its data is
automatically transferred to billing, and the system determines the billing item category
to be used for each item.
If the system cannot determine a billing item category (for example, if item category
determination is not completely defined), it issues an error message.
2. Using the appropriate services, the system completes the details of the billing-relevant
transaction items and runs processing checks for the transferred items. Items can be
rejected, primarily for the following reasons:
o Partner checking (based on the partner determination procedure of the item
category) finds that there are missing or incomplete mandatory partners.
o Pricing does not have all the data needed to create a pricing document (for
example, document currency and reference currency is missing).
3. The system saves all successfully processed and completed data in billing due list items.
WORK DONE:
The billing is done using sap crm. There are three different kinds of billing they are :
 CSMC billing
 RENTAL billing
 AMC billing

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The billing is done based on the form received for billing. There is a code given and
the value given to be billed. The value is being calculated based on the policies provided by
the company.the last month billing need to be checked and the current month billing is being
done.
The csmc billing is the regular billing. It is done every month. The rental billing is the billing
made for the rental purpose.the amc billing is done in a year .
OTHER WORKS:
In sales department, the documents arranged according to the invoice number,
checking of the invoice number with the slip and sealed. ThEn entering the detail in to
the ms-excel.
Petty cash transaction being entered in the sap. The cash receipts & payments are
entered in the sap.

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CHAPTER V
CONCLUSION

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The internship is a way of learning something which is outside the classroom. The internship
is an training where the classroom knowledge is being applied and gaining a total new
experience.
Internship expirence:
1. The company is a place, where there are lots of employees, where each level
differs from another. And hence working as a team is a big task and a
important characteristic.
2. The various corporate ethics like, email, communication and the letter.
3. The work of various departments. (ie) the various departmentation and its
functions.
4. The process of various, function done in an accounts department. For eg.the
process of eft payment vouchers, billing etc.
5. We got to communicate to various employees, and superior and got the
information about their work and about the company.
6. The various issues relating to a work was also expirenced.
The internship is a training where you can actually apply what you learnt as part of your
academics and its importance when you have to apply it.
On the whole, this internship was a useful experience. I have gained new knowledge, skills
and met many new people. I got insight into professional practice. I learned the different facts
of working within a company.
Furthermore I experienced that it is of importance that the education is objective and that you
have to be aware of the view of other people when it comes to corporate world. The
internship was also good to find out what my strengths and weaknesses are.
As we come out of college , we won’t have an experience of the corporate world and hence
internship give a way to experience what does a corporate sector mean and what are the
various function and you can have an idea about it.
HCL is the brand name and has marked its presence in the it industry.it has tapped the
opportunities prevailing in the market with its products. As hcl was the first company to come
up with the PC concept for each individual.
But now there are many competitors for HCL but it is well known and have developed a
unique brand name for it. Doing an internship in the national company was a good expirence.
The staff of the company was friendly and they helped to complete all our work and they also
helped us if we had any doubt about our work and the hospitality was nice.

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REFERENCE:
1. www.hcl.com
2. www.hclinfosystems.com
3. www.wikipedia.com
4. www.moneycontrol.com

Internship report on HCL infosystems

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Internship report on HCL infosystems