HOTEL MANAGEMENT STUDENT INTERNSHIP IN THAILAND HOTEL ( RAYONG MARRIOTT ) , ABOUT THAI CULTURE , FOOD, LIVING ,BANGKOK AND ETC

1. SAWASDEE KHAP

2. INTERNSHIP TO
“RAYONG MARRIOTT RESORT
AND SPA”

3. Flights from Kolkata (CCU) to
Bangkok, Thailand (BKK)
NONSTOP
• SPICEJET
• INDIGO
• THAI AIRWAYS
• DRUK AIRWAYS
CONNECTING
• AIR INDIA
• BIMAN AIRWAYS
• BHUTAN AIRLINES

4. FACILITIES :-
• 130 passport control checkpoints
for arrivals, 72 for departures.
• 26 customs control checkpoints
for arrivals, 8 for departures.
• 22 baggage conveyor belts.
• 360 check-in counters. There are
100 additional counters for
passengers without luggage.
• 107 moving walkways.
• 102 elevators.

5. 1. THE KINGDOM OF THAILAND
2. WORLD’S BEST CITY BY “TRAVEL +
LEISURE”
3. World’s biggest chinatown (with the world’s
largest gold Buddha)

6. THAI CULTURE
Thai culture is deeply influenced by
religion. With around 95% of the
country being Theraveda Buddhist,
the belief system and values of
Buddhism play a huge role in day-to-
day life. Throughout the country, the
most important values
that Thai people hold to are respect,
self-control, and a non-
confrontational attitude.

7. Thailand is the only Southeast Asian country never to have
been colonised by a European Power

9. Thai cuisine
BANGKOK CUISINE CENTRAL THAI CUISINE
NORTHERN CUISINE SOUTHERN CUISINE

10. TRADITIONAL ARCHITECTURE
THE BASIC structure ofTHAI HOUSE WAS SIMPLE STRUCTURE OF
BAMBOO AND THATCH , RAISED OFF THE GROUND FOR
PROTECTION AGAINST flood and wild animal .

11. AIRPORTS
Suvarnabhumi airport Don Mueang International Airport

12. THAI CURRENCY

14. FACTS
•ONLY THREE HOURS FROM
BANGKOK
•POPULAR GATEWAY AMONG
THE HOLIDAY MAKER
•VAST EXPANSES OF LAND
DEVOTED TO FRUIT FARMING

15. TOURIST PLACES
• Koh Samet
• Koh Mun
• idyllicwaterfalls
• limestone caves

17. INTRODUCTION TO
“RAYONG MARRIOTT RESORT AND SPA”
99/5 MOO 2 , PAE – KLAENG – KRAM ROAD , CHAKPONG , KLAENG RAYONG 21190 ,THAILAND
PH NO. : +66 (0) 38998000
FAX : +66 389998
SALES : +66 26569199
SALES FAX: +66 26568069
WEBSITE : www.marriott.cOM
PARENTS : MARRIOTT INTERNATIONAL
OWNER :
GENERAL MANAGER : RICHARD WALLACE
HUMAN RESOURCES OFFICE: PATTHARAPORN WUTISIN

18. AMENTIES
•Restaurant (à
La Carte)
•Restaurant
(buffet)
•Snack Bar
• FREE WiFi
• Billiards
• Cycling
• Diving
•Fitness Centre
•Spa And
Wellness Centre
•Massage
• Sauna
• Beach
• Restaurant
• Room Service
• BAR

19. AMENITIES
Tour Desk
Luggage Storage
ConciergeService
Garden
ExpressCheck-in/check-out
SafetyDeposit
Box
• Private Beach Area
• Outdoor Pool (all
Year)
• Swimming Pool
• Airport Shuttle
• Bicycle Rental
(additional
Charge)
• Shuttle Service
(free)
• Airport Shuttle
(additional Charg
• 24-hour Front
Desk
• Newspapers
Terrace
Games Room
Babysitting/child Services
Children's Playground
Entertainment Staff
Kids' Club
Evening Entertainment
• Laundry
• Ironing Service
• Trouser Press
• Daily MaidService
• Meeting/banquet
Facilities
• Business Centre
• Fax/photocopying
• Barber/beauty Shop

20. AMENITIES
• Non-smokingRooms
• FacilitiesFor DisabledGuests
• VIP RoomFacilities
• BridalSuite
• Lift
• Non-smokingThroughout
• Air Conditioning
• DesignatedSmokingArea
•

21. ROOM AMENITIES
• RAYONG MARRIOTT OFFER 205 ROOMS OF ALL
AIR-CONDITIONED ACCOMMODATION WITH
MINIBARS AND SAFE.
• FLATE SCREEN TELEVISION COME WITHIN
SATELLITE CHANNELS . GUEST CAN MAKE USE
OF THE ROOM REFRIGERATOR AND
COFFEE/TEA MAKERS.BATHROOM INCLUDE
COMPLIMENTARY SLIPPERS COMPLIMENTARY
TOILETRIES AND WITH SEPARATE SHOWER AND
BATHTUB.GUEST CAN ALSO USE HIGH SPEED
INTERNET ACCESS .BUSINESS-FRINDLY
AMENITIES INCLUDE DESK AND TELEPHONE . A
NIGHTLY TURNDOWN SERVICE IS PROVIDE AND
HOUSEKEEPING IS OFFERED ON A DAILY BASIS .

22. Deluxe Mountain View Deluxe Ocean View Premier Ocean View
Studio Corner Suite One Bedroom Suite Ocean Suite

23. FOOD AND DRINKS
WATER BAR FISH BAR JAVA +
C - SALT CAFÉ LOUNGE SYNC

24. KIDSCLUB
• We know many
parents consider a
kids’ club to be an
essential element
when seeking the
perfect retreat for
all the family.

25. SPA
Body scrub
Body wrap
Couple's Massage
Facials
Fitness classes available
Foot bath
Kids Services
Lap pool
Manicures/pedicures
Massages
Steam room
Therapy baths
Waxing

27. BANQUETKITCHEN
AND
SPECIALITYRESTURANTKITCHEN( C-SALT)
BANQUETKITCHEN C-SALTRESTURANTKITCHEN

28. • BANQUETKITCHEN:-
work under the supervision of an Banquet chef and are responsible for food preparation, mise-en place . A typical sample
resume for Banquet trainee describes duties like see the menu plan according to menu prepare the mise en place and helping
hand and support banquet chef, maintaining the kitchen clean and sanitized, standing by live station IN BUFFET and
assessing customer satisfaction.
• SPECIALITYRESTURANT(C-SALT):-
work under the supervision of an sous chef and are responsible for food preparation, mise-en place . A typical sample resume
for SPECIALITY RESTURANRT trainee describes DUTIES LIKE STANDINDG LIVE STATION IN MORNING BREAKFAST
FOR BUFFET LINE AND ALSO PREPARE PIZZA ,FRENCH FRIES, BURGER, SANDWICH FOR ALACARTE ANDALSO
WORK IN commissary AND BUTCHER.

29. RAYONG MARRIOTT SPECIAL

30. FOOD AND
BEVERAGES

31. • work under the table manager of that resturant The duties of traineee include set up the table (table setting)
for a breakfast ,meal, taking customers' orders, serving drinks and food, and cleaning up before, during and
after servings in a restaurant.

32. BREAKFAST
COFFEE
• EXPRESSO
• CAPPUCCINO
• AMERICANO
• LATTE
• MOCHA
• MACCHIATO
TEA AND JUICES
• DILMAH DARJEELING
GREEN , BLACK TEA
• DILMAH EARL GREY
GREEN AND BLACK
TEA
• DILMAH OOLONG
BLACK TEA
• DILMAH CYLON
BLACK AND GREEN
TEA
• APPLE , ORANGE ,
WATERMELON ,
GUAVA AND MANGO
JUICES

33. HOUSEKEEPING

34. HOUSEMAN
• work under the supervision of SUPERVISOR and are responsible FOR SET UP EXTRABED,
BABYCOT, KINGSIZE BED, AND DOUBLE SIZE BED AND ALSO FILL UP THE PANTRY IN
EVERY FLOOR WITH AMENTIES, TOWEL, BEDSHEET, DUBET COVER, PILOW COVER
AND ETC .
• FOLLOW UP THE GUEST ADDITIONAL SERVICE AND ALSO HANDLE THE GUEST
REQUEST .
• OPERATE THE OPERA SYSTEM .

35. LAYOUT OF HOUSEKEEPING DEPARTMENT

39. FRONT
OFFICE

40. AT YOUR SERVICE
Operate telephone switchboard station in order to
answer telephone calls. Process guest requests for
wake up calls and other requests related to placing
or receiving telephone calls. Advise guest of any
messages (e.g., voicemail, mail, faxes) received for
them, and send to room if required. Answer, record,
and process all guest calls, requests, questions, or
concerns. Receive, record, and relay messages
accurately, completely, and legibly. Log all guest
requests or issues into computer, contact
appropriate individual or department (e.g.,
Bellperson, Housekeeping), and follow up with guest
to ensure their request has been met to their
satisfaction. Provide information to guests about
room features, property amenities, and local areas
of interest. Assist guests with accessing the internet.
Report accidents, injuries, and unsafe work
conditions to manager.

41. FRONT DESK• 10 MIN ON FLOOR WITH GROOMING FOLLOW BY STANDARD
• 15 MIN BRIEFING
• CHECK DAILY EVENT IN THE HOTEL
• CHECK AND FOLLOW UP THE TRACE , MOBILE CHECK IN
• SUPPORT FD TO PREPARE COLD TOWEL AND WELCOME DRINK FOR ARRIVAL
GUEST
• TAKE CARE THE WORK STATION TO CLEAN AND TIDY
• SUPPORT FD TO C/IN AND C/OUT GUEST
• PREPARE NEST DAY ARRIVAL REGISTRATION CARD
• PREPARE AMENITIES FOR NEXT DAY VIP
• PREPARE ROOM KEY FOR GROUP AND FIT GUEST FOR NEXT DAY
• UPDATE THE GUEST PROFILE
• PREPARE NEXT DAY GUEST’S BIRTHDAY WITH AMENITY ODER
• PREPARE VIP FOLDER FOR NEXT DAY GUESTS

42. MEMORIESOFRAYONGMARRIOTT, THAILAND

43. - SOURINMANNA