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Sharifa Hajjat
eLearning Coordinator
Dubai Women’s College
Workshop Rules

• Ask anytime

• Interact

• Share your experience, thoughts and ideas
What’s Social Media?!
Social Media refers to the use of web-based and
  mobile technologies to turn communication
  into an interactive dialogue
Few Examples
Just few of today’s tools.. The future is full
                of wonders
Micro-Blogging
• Immediate updates and responses from customers
• Needs high commitment and frequent updates



Social Network
• Build a community of engaged customers
• Raise awareness of your Brand, Products, Services



Blogs
• Raise your profile with blogging
• Leading constructive debates with your customers



Professional Networks
• Build an industry network that can generate business
  opportunities
• Can be used as a Recruitment Tool


Forums
• Use Forums to enhance your reputation
• Handle queries, customer service & troubleshooting
Make a Guess

Number of Users?!
Source: Dubai School of Government - Arab Social Media Report- Vol. 1, No. 2, May 2011
Source: Dubai School of Government - Arab Social Media Report- Vol. 1, No. 2, May 2011
Source: Dubai School of Government - Arab Social Media Report- Vol. 1, No. 2, May 2011
Source: Dubai School of Government - Arab Social Media Report- Vol. 1, No. 2, May 2011
Facebook Penetration Rate in GCC




Source: Dubai School of Government - Arab Social Media Report- Vol. 1, No. 2, May 2011
Social Media can provide a
wonderful source for learning …..
Yet … This access can also
pose a vast array of hazards…
eSafety Training
1- Staying Safe Online
Staying Safe Online
• Keep your personal life personal. Use privacy
  settings
• Keep your passwords private
• Think before you post
• Block / Report inappropriate communications
• Use your common sense
• Online life values shouldn’t be different than
  Real life values
2- Information Ethics
2- Information Ethics
• Be susceptive
• Check “About us” on the site
• Follow the “Rule Of 3”
• Good citizenship rules apply online as well as
  offline
• Do proper citations when copying information
  online
Finally ….
Sharifa Hajjat
   eLearning Coordinator
   Dubai Women’s College
  Sharifa.hajjat@hct.ac.ae




         http://ae.linkedin.com/in/sharifahajjat


        https://www.facebook.com/sharifa.hajjat

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  • 3. What’s Social Media?! Social Media refers to the use of web-based and mobile technologies to turn communication into an interactive dialogue
  • 4. Few Examples Just few of today’s tools.. The future is full of wonders
  • 5. Micro-Blogging • Immediate updates and responses from customers • Needs high commitment and frequent updates Social Network • Build a community of engaged customers • Raise awareness of your Brand, Products, Services Blogs • Raise your profile with blogging • Leading constructive debates with your customers Professional Networks • Build an industry network that can generate business opportunities • Can be used as a Recruitment Tool Forums • Use Forums to enhance your reputation • Handle queries, customer service & troubleshooting
  • 6. Make a Guess Number of Users?!
  • 7. Source: Dubai School of Government - Arab Social Media Report- Vol. 1, No. 2, May 2011
  • 8. Source: Dubai School of Government - Arab Social Media Report- Vol. 1, No. 2, May 2011
  • 9. Source: Dubai School of Government - Arab Social Media Report- Vol. 1, No. 2, May 2011
  • 10. Source: Dubai School of Government - Arab Social Media Report- Vol. 1, No. 2, May 2011
  • 11. Facebook Penetration Rate in GCC Source: Dubai School of Government - Arab Social Media Report- Vol. 1, No. 2, May 2011
  • 12. Social Media can provide a wonderful source for learning …..
  • 13. Yet … This access can also pose a vast array of hazards…
  • 15. 1- Staying Safe Online
  • 16. Staying Safe Online • Keep your personal life personal. Use privacy settings • Keep your passwords private • Think before you post • Block / Report inappropriate communications • Use your common sense • Online life values shouldn’t be different than Real life values
  • 18. 2- Information Ethics • Be susceptive • Check “About us” on the site • Follow the “Rule Of 3” • Good citizenship rules apply online as well as offline • Do proper citations when copying information online
  • 20. Sharifa Hajjat eLearning Coordinator Dubai Women’s College Sharifa.hajjat@hct.ac.ae http://ae.linkedin.com/in/sharifahajjat https://www.facebook.com/sharifa.hajjat