International Refereed Journal of Engineering and Science (IRJES) is a leading international journal for publication of new ideas, the state of the art research results and fundamental advances in all aspects of Engineering and Science. IRJES is a open access, peer reviewed international journal with a primary objective to provide the academic community and industry for the submission of half of original research and applications
This document discusses the importance and impact of implementing Total Quality Management (TQM) in modern organizations. It argues that TQM is essential for organizations to gain competitive advantages in today's global business environment. The document reviews different frameworks and principles of TQM, such as those proposed by Deming, Juran, Crosby and Ishikawa. It asserts that TQM, when properly implemented, can positively impact organizational effectiveness by improving business processes, increasing productivity and quality, enhancing customer satisfaction, and fostering cooperation among employees. However, certain organizational and cultural factors must be addressed for TQM implementation to be successful. Overall, the document advocates for TQM as a management philosophy that can help propel organizations to excellence.
: The purpose of this paper was to examine the degree of Human Resource Management (HRM)
practices utilized by Total Quality Management (TQM) implementing companies and if these aspects are
affected by the existence of TQM. Based on previous literature, a questionnaire concerning HRM practices was
constructed and addressed to Greek companies from all business sectors
International Journal of Business and Management Invention (IJBMI)inventionjournals
International Journal of Business and Management Invention (IJBMI) is an international journal intended for professionals and researchers in all fields of Business and Management. IJBMI publishes research articles and reviews within the whole field Business and Management, new teaching methods, assessment, validation and the impact of new technologies and it will continue to provide information on the latest trends and developments in this ever-expanding subject. The publications of papers are selected through double peer reviewed to ensure originality, relevance, and readability. The articles published in our journal can be accessed online.
The Journal will bring together leading researchers, engineers and scientists in the domain of interest from around the world. Topics of interest for submission include, but are not limited to
Envisioning Organizational Change as Inevitable Mechanism for Excellenceijtsrd
Organizational change is the movement of an organization from one state of affairs to another. Organizational change can take many forms. It may involve a change in a company's structure, strategy, policies, procedures, technology, or culture. The change may be planned years in advance or may be forced upon an organization because of a shift in the environment. Organizational change can be radical and alter the way an organization operates, or it may be incremental and slowly change the way things are done. In any case, regardless of the type, change involves letting go of the old ways in which work is done and adjusting to the new ways. Therefore, fundamentally, it is a process that involves effective people management. This article presents an overview on the concept of organizational change and the related factors. Dr. Nimmi Maria Oommen"Envisioning Organizational Change as Inevitable Mechanism for Excellence" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-2 | Issue-4 , June 2018, URL: http://www.ijtsrd.com/papers/ijtsrd14273.pdf http://www.ijtsrd.com/humanities-and-the-arts/education/14273/envisioning-organizational-change-as-inevitable-mechanism-for-excellence/dr-nimmi-maria-oommen
International Journal of Business and Management Invention (IJBMI)inventionjournals
This document discusses a study that assessed the effect of training dimensions on employee performance at Mumias Sugar Company in Kenya. Specifically, it examined the effects of training needs assessment, training contents and delivery approaches, and training evaluation on employee performance. The study found that training needs assessment, training contents, and training evaluation all had a positive and significant effect on employee performance at Mumias Sugar Company. The document provides background on the importance of training and reviews relevant literature on the relationship between training dimensions and employee performance.
International Journal of Engineering Research and Development (IJERD)IJERD Editor
This document describes research conducted to develop and validate a tool to measure total quality management (TQM) practices in organizations. Through a literature review, 13 critical factors of TQM were identified. A questionnaire with 85 items measuring these factors was developed and tested on 20 organizations to evaluate reliability and validity. Reliability was high based on Cronbach's alpha scores. Validity was confirmed through factor analysis and a multitrait-multimethod matrix. The validated tool was used to survey 104 manufacturing and service organizations in India and compare their TQM practices using the Mann-Whitney U non-parametric test. Significant differences were found between the sectors.
This document provides an overview of organizational development (OD). It defines OD as a planned process to increase organizational effectiveness through interventions in organizational processes using behavioral science knowledge. The goal of OD is to improve how organizations function and transform systems over time. It discusses the historical emergence of OD in the 1950s-1960s and focuses on creating conducive organizational culture, improving processes, and transforming structures. The document outlines five units that will be covered related to introductions to OD, diagnoses for interventions, organizational change, managing planned change, and the OD process.
This document discusses the importance and impact of implementing Total Quality Management (TQM) in modern organizations. It argues that TQM is essential for organizations to gain competitive advantages in today's global business environment. The document reviews different frameworks and principles of TQM, such as those proposed by Deming, Juran, Crosby and Ishikawa. It asserts that TQM, when properly implemented, can positively impact organizational effectiveness by improving business processes, increasing productivity and quality, enhancing customer satisfaction, and fostering cooperation among employees. However, certain organizational and cultural factors must be addressed for TQM implementation to be successful. Overall, the document advocates for TQM as a management philosophy that can help propel organizations to excellence.
: The purpose of this paper was to examine the degree of Human Resource Management (HRM)
practices utilized by Total Quality Management (TQM) implementing companies and if these aspects are
affected by the existence of TQM. Based on previous literature, a questionnaire concerning HRM practices was
constructed and addressed to Greek companies from all business sectors
International Journal of Business and Management Invention (IJBMI)inventionjournals
International Journal of Business and Management Invention (IJBMI) is an international journal intended for professionals and researchers in all fields of Business and Management. IJBMI publishes research articles and reviews within the whole field Business and Management, new teaching methods, assessment, validation and the impact of new technologies and it will continue to provide information on the latest trends and developments in this ever-expanding subject. The publications of papers are selected through double peer reviewed to ensure originality, relevance, and readability. The articles published in our journal can be accessed online.
The Journal will bring together leading researchers, engineers and scientists in the domain of interest from around the world. Topics of interest for submission include, but are not limited to
Envisioning Organizational Change as Inevitable Mechanism for Excellenceijtsrd
Organizational change is the movement of an organization from one state of affairs to another. Organizational change can take many forms. It may involve a change in a company's structure, strategy, policies, procedures, technology, or culture. The change may be planned years in advance or may be forced upon an organization because of a shift in the environment. Organizational change can be radical and alter the way an organization operates, or it may be incremental and slowly change the way things are done. In any case, regardless of the type, change involves letting go of the old ways in which work is done and adjusting to the new ways. Therefore, fundamentally, it is a process that involves effective people management. This article presents an overview on the concept of organizational change and the related factors. Dr. Nimmi Maria Oommen"Envisioning Organizational Change as Inevitable Mechanism for Excellence" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-2 | Issue-4 , June 2018, URL: http://www.ijtsrd.com/papers/ijtsrd14273.pdf http://www.ijtsrd.com/humanities-and-the-arts/education/14273/envisioning-organizational-change-as-inevitable-mechanism-for-excellence/dr-nimmi-maria-oommen
International Journal of Business and Management Invention (IJBMI)inventionjournals
This document discusses a study that assessed the effect of training dimensions on employee performance at Mumias Sugar Company in Kenya. Specifically, it examined the effects of training needs assessment, training contents and delivery approaches, and training evaluation on employee performance. The study found that training needs assessment, training contents, and training evaluation all had a positive and significant effect on employee performance at Mumias Sugar Company. The document provides background on the importance of training and reviews relevant literature on the relationship between training dimensions and employee performance.
International Journal of Engineering Research and Development (IJERD)IJERD Editor
This document describes research conducted to develop and validate a tool to measure total quality management (TQM) practices in organizations. Through a literature review, 13 critical factors of TQM were identified. A questionnaire with 85 items measuring these factors was developed and tested on 20 organizations to evaluate reliability and validity. Reliability was high based on Cronbach's alpha scores. Validity was confirmed through factor analysis and a multitrait-multimethod matrix. The validated tool was used to survey 104 manufacturing and service organizations in India and compare their TQM practices using the Mann-Whitney U non-parametric test. Significant differences were found between the sectors.
This document provides an overview of organizational development (OD). It defines OD as a planned process to increase organizational effectiveness through interventions in organizational processes using behavioral science knowledge. The goal of OD is to improve how organizations function and transform systems over time. It discusses the historical emergence of OD in the 1950s-1960s and focuses on creating conducive organizational culture, improving processes, and transforming structures. The document outlines five units that will be covered related to introductions to OD, diagnoses for interventions, organizational change, managing planned change, and the OD process.
This document discusses organizational development and change. It defines organizational development as a planned process using behavioral science to create long-term change across an entire organization. It lists characteristics of organizational development like planned change, systems orientation, and collaborative management. Benefits include continuous improvement, increased communication, employee development, and increased profits. Limitations involve time, costs, and potential psychological harm. Organizational development focuses on qualitative changes, while management development focuses on training executives. Common methods are surveys, feedback, and team building.
Total Quality Management (TQM) Practices toward Product Quality Performance: ...IOSRJBM
The purpose of this research was to test and analyze the effect of TQM practices impelementation which consists of leadership, strategic planning, customer focus, information and analysis, people management, and process management to product quality performance. The population were 108 food and beverage companies in Makassar, Indonesia. Respondents are production managers or operation managers. Sample technique which used is population sampling. Method of analysis which use both descriptive statistic and Structural Equation Modelling (SEM). Data processing uses two statistic tools i.e: IBM SPSS and AMOS 19.00. The findings of research indicate that leadership has significant effect on product quality performance, strategic planning has significant effect on product quality performance, customer focus has significant effect on product quality performance, information and analysis has significant effect on product quality performance, people management has significant effect on product quality performance, and process management has significant effect on product quality performance. Leadership factor has dominant effect on product quality performance (critical ratio = 9.760 > t-table = 1.960; and probability = 0.000 < α = 0.05).
This document discusses organizational change through three main points. First, it examines three major theories of organizational change: the dialectic model, teleological model, and Burke's theory. Second, it analyzes a case study of change at Johnson & Johnson. Finally, it discusses trends in change readiness assessment and the use of digital tools to improve change management.
IRJET- Total Quality Management and Organizational PerformanceIRJET Journal
This document discusses the relationship between Total Quality Management (TQM) practices and organizational performance. It first defines TQM as a continuous process of improving quality, reducing defects, and satisfying customer demands. It then outlines key elements of TQM like focusing on customers, employee involvement, and using a strategic, systematic approach. The document also discusses how organizational performance encompasses actual outputs compared to intended goals. Finally, it concludes that implementing TQM initiatives like quality processes can enhance customer satisfaction and product/service quality, thereby improving organizational performance.
Organizational Renewal: The Challenge of ChangeJuan Franco
This document discusses organizational change and renewal. It covers the challenges organizations face in constantly changing environments. It introduces the concepts of organizational renewal, the system approach, and the sociotechnical system. The sociotechnical system views an organization as an open system coordinating human and technical activities through various subsystems. It also discusses future shock from too much rapid change. Organizational transformation and development are approaches to managing organizational change. Organizational development uses planned change processes to improve individual, team, and total organization effectiveness.
Summary of Top research on training Effectiveness in Pakistani FirmsSalman Hanzala
1) The documents discuss 8 research articles that examine the relationship between employee training and organizational performance.
2) Various industries are studied including healthcare, manufacturing, oil/gas, and services. Sample sizes range from 56 to 3,654 employees.
3) Statistical analyses like regression, z-tests, and ANOVA are used to analyze questionnaires, surveys, and data.
4) The results consistently find that employee training has a significant positive impact on organizational performance, productivity, effectiveness, and development.
This document discusses a study that investigated the impact of leadership behavior on the success of Total Quality Management (TQM) in ISO certified companies in Sri Lanka. The study found a positive moderate relationship between leadership and TQM success, with leadership behavior accounting for 28.2% of TQM success. The conclusion is that senior leadership plays a crucial role in TQM by serving as role models, providing resources, communicating the importance of quality, and reinforcing values through recognition and rewards. Effective leadership is key to the successful implementation and outcomes of TQM programs.
This document discusses systems thinking and organizational learning. It begins by explaining that organizations are complex systems with various inputs that are processed to produce outputs. Effective organizations are flexible and able to respond to changes. Systems theory explains how organizations use various factors as inputs and process them using models and theories to meet goals and outputs. Systems thinking provides insight into changing trends and allows organizations to analyze performance and respond to changes. Organizational learning involves continuous learning to adapt to changes and is important for effectiveness. Key aspects that support organizational learning include leadership, culture, motivation, knowledge sharing processes, and defined learning structures.
International Journal of Business and Management Invention (IJBMI)inventionjournals
This document discusses Total Quality Management (TQM) and its relationship to organizational development. It begins by explaining that customers prioritize quality and reliability over price. TQM involves continual improvement and customer satisfaction as core philosophies. TQM is highly aligned with organizational development approaches through its emphasis on teamwork, cooperation, data generation, and continuous learning. The document then examines various TQM techniques like reengineering, benchmarking, and empowerment that can drive organizational development. It concludes that TQM is a long-term strategy involving all levels of an organization working together towards quality improvement and customer satisfaction.
International Journal of Business and Management Invention (IJBMI) is an international journal intended for professionals and researchers in all fields of Business and Management. IJBMI publishes research articles and reviews within the whole field Business and Management, new teaching methods, assessment, validation and the impact of new technologies and it will continue to provide information on the latest trends and developments in this ever-expanding subject. The publications of papers are selected through double peer reviewed to ensure originality, relevance, and readability. The articles published in our journal can be accessed online.
Strategic Management Practices in the Government of Kenya Ministries and Thei...paperpublications3
Abstract: The aim behind this study was to determine role of strategic management practices on change implementation guided by three objectives; the influence of leadership styles, communication styles and employee skills on change implementation in the government of Kenya Ministries. The study used descriptive research design where 95 respondents were the representative of the entire population from 18 ministries. Questionnaires were used as the instrument of data collection. The data collected was analysed using SPSS and regression analysis method used to establish the hypothetical relationship between variables. The study established that leadership styles, communication styles and employee training were not common strategic management practices to influence change implementation in the ministries. The study concluded that the ministries should recruit managers who can analyse the business environment, formulate, implement and evaluate strategies. Ministries should adopt structures that are flexible to changes and encourage employee training to enhance efficiency and effectiveness. Therefore, the study recommended that ministries should introduce changes by developing a plan that will outline how change will be implemented gradually with minimal systemic and individual resistance.
This document provides an introduction to a study on the impact of implementing Total Quality Management (TQM) on the productivity of an engineering plant in Malaysia. It discusses 5 key TQM factors: committed leadership, employee empowerment, process improvement, benchmarking, and increased training. The study aims to examine the relationship between implementing these TQM factors and the plant's productivity index. It hopes to identify the most impactful factor and determine if TQM has had a positive effect on productivity. Correlation analysis will be used to analyze the data and test the hypotheses.
This document provides information about a fully solved assignment for MBA Semester 4 students specializing in Change Management. It lists 6 questions related to topics like defining change management, organizational life cycles, change models, leadership frameworks, change strategies, and learning organizations. Students are instructed to send their semester and specialization details to a provided email or call a phone number to receive the completed assignment paper within 6-8 pages answering all the questions.
Breaking Down the Process of Organizational DevelopmentNeela Seenandan
Organizational development can be broken down into three primary components: organizational culture, organizational climate, and organizational strategy. Organizational culture focuses on employee values and interactions within the company. Organizational climate examines the general mood of employees and how it can impact productivity. Organizational strategy is the process of identifying problems, designing and implementing solutions, and monitoring progress to create positive change within the organization.
Creating superior operational performance through total quality management pr...Alexander Decker
This document summarizes a study that investigated the effect of total quality management (TQM) practices on operational performance at manufacturing companies in Surabaya, Indonesia. The study classified critical TQM practices into three factors: strategic, tactical, and operational. A questionnaire was distributed to 118 medium and large manufacturing companies. Data analysis found that tactical factors were the strongest predictor of operational performance. Overall, TQM practices had a positive effect on operational performance, with tactical factors playing a particularly important role. The study provides empirical evidence on the relationship between TQM practices and operational performance at manufacturing companies.
This document summarizes a study that examined the relationship between strategic human resource management (SHRM) practices and organizational performance in banks in Bahawalpur district, Pakistan. The study used a universalistic approach to analyze data collected from 120 bank branches. The results showed that four of the seven SHRM practices examined - training, employee participation, employment security, and result-oriented appraisals - were positively related to organizational performance. HR managers can focus on these practices to enhance organizational performance.
Total Quality Management (TQM) is a management philosophy focused on customer satisfaction through continuous improvement. The document discusses TQM principles and their application to education. It analyzes reasons for and challenges with implementing TQM in education. Key aspects for successful implementation include forming quality circles, strategic planning, leadership, process and information management, and meeting stakeholder needs. The document argues that TQM is a philosophy, not just a method, that seeks to improve all aspects of an educational organization.
International Refereed Journal of Engineering and Science (IRJES) is a peer reviewed online journal for professionals and researchers in the field of computer science. The main aim is to resolve emerging and outstanding problems revealed by recent social and technological change. IJRES provides the platform for the researchers to present and evaluate their work from both theoretical and technical aspects and to share their views.
This document summarizes a study on the mechanical properties and kinetics of weight loss of polypropylene waste plastic under isothermal conditions at low temperatures (80-140°C). The study found that even very low weight loss (0.3% by mass) significantly affected tensile strength, breaking strength, strain and yield strength due to evaporation of volatile substances. Kinetic parameters like activation energy, pre-exponential factor and reaction order were calculated at different temperature ranges and weight loss levels. The activation energies were low, indicating a physical rather than chemical degradation process at these temperatures. The order of reaction changed from 1 to 2 as weight loss increased from 0 to 0.9, in line with literature. Mechanical properties
This document discusses organizational development and change. It defines organizational development as a planned process using behavioral science to create long-term change across an entire organization. It lists characteristics of organizational development like planned change, systems orientation, and collaborative management. Benefits include continuous improvement, increased communication, employee development, and increased profits. Limitations involve time, costs, and potential psychological harm. Organizational development focuses on qualitative changes, while management development focuses on training executives. Common methods are surveys, feedback, and team building.
Total Quality Management (TQM) Practices toward Product Quality Performance: ...IOSRJBM
The purpose of this research was to test and analyze the effect of TQM practices impelementation which consists of leadership, strategic planning, customer focus, information and analysis, people management, and process management to product quality performance. The population were 108 food and beverage companies in Makassar, Indonesia. Respondents are production managers or operation managers. Sample technique which used is population sampling. Method of analysis which use both descriptive statistic and Structural Equation Modelling (SEM). Data processing uses two statistic tools i.e: IBM SPSS and AMOS 19.00. The findings of research indicate that leadership has significant effect on product quality performance, strategic planning has significant effect on product quality performance, customer focus has significant effect on product quality performance, information and analysis has significant effect on product quality performance, people management has significant effect on product quality performance, and process management has significant effect on product quality performance. Leadership factor has dominant effect on product quality performance (critical ratio = 9.760 > t-table = 1.960; and probability = 0.000 < α = 0.05).
This document discusses organizational change through three main points. First, it examines three major theories of organizational change: the dialectic model, teleological model, and Burke's theory. Second, it analyzes a case study of change at Johnson & Johnson. Finally, it discusses trends in change readiness assessment and the use of digital tools to improve change management.
IRJET- Total Quality Management and Organizational PerformanceIRJET Journal
This document discusses the relationship between Total Quality Management (TQM) practices and organizational performance. It first defines TQM as a continuous process of improving quality, reducing defects, and satisfying customer demands. It then outlines key elements of TQM like focusing on customers, employee involvement, and using a strategic, systematic approach. The document also discusses how organizational performance encompasses actual outputs compared to intended goals. Finally, it concludes that implementing TQM initiatives like quality processes can enhance customer satisfaction and product/service quality, thereby improving organizational performance.
Organizational Renewal: The Challenge of ChangeJuan Franco
This document discusses organizational change and renewal. It covers the challenges organizations face in constantly changing environments. It introduces the concepts of organizational renewal, the system approach, and the sociotechnical system. The sociotechnical system views an organization as an open system coordinating human and technical activities through various subsystems. It also discusses future shock from too much rapid change. Organizational transformation and development are approaches to managing organizational change. Organizational development uses planned change processes to improve individual, team, and total organization effectiveness.
Summary of Top research on training Effectiveness in Pakistani FirmsSalman Hanzala
1) The documents discuss 8 research articles that examine the relationship between employee training and organizational performance.
2) Various industries are studied including healthcare, manufacturing, oil/gas, and services. Sample sizes range from 56 to 3,654 employees.
3) Statistical analyses like regression, z-tests, and ANOVA are used to analyze questionnaires, surveys, and data.
4) The results consistently find that employee training has a significant positive impact on organizational performance, productivity, effectiveness, and development.
This document discusses a study that investigated the impact of leadership behavior on the success of Total Quality Management (TQM) in ISO certified companies in Sri Lanka. The study found a positive moderate relationship between leadership and TQM success, with leadership behavior accounting for 28.2% of TQM success. The conclusion is that senior leadership plays a crucial role in TQM by serving as role models, providing resources, communicating the importance of quality, and reinforcing values through recognition and rewards. Effective leadership is key to the successful implementation and outcomes of TQM programs.
This document discusses systems thinking and organizational learning. It begins by explaining that organizations are complex systems with various inputs that are processed to produce outputs. Effective organizations are flexible and able to respond to changes. Systems theory explains how organizations use various factors as inputs and process them using models and theories to meet goals and outputs. Systems thinking provides insight into changing trends and allows organizations to analyze performance and respond to changes. Organizational learning involves continuous learning to adapt to changes and is important for effectiveness. Key aspects that support organizational learning include leadership, culture, motivation, knowledge sharing processes, and defined learning structures.
International Journal of Business and Management Invention (IJBMI)inventionjournals
This document discusses Total Quality Management (TQM) and its relationship to organizational development. It begins by explaining that customers prioritize quality and reliability over price. TQM involves continual improvement and customer satisfaction as core philosophies. TQM is highly aligned with organizational development approaches through its emphasis on teamwork, cooperation, data generation, and continuous learning. The document then examines various TQM techniques like reengineering, benchmarking, and empowerment that can drive organizational development. It concludes that TQM is a long-term strategy involving all levels of an organization working together towards quality improvement and customer satisfaction.
International Journal of Business and Management Invention (IJBMI) is an international journal intended for professionals and researchers in all fields of Business and Management. IJBMI publishes research articles and reviews within the whole field Business and Management, new teaching methods, assessment, validation and the impact of new technologies and it will continue to provide information on the latest trends and developments in this ever-expanding subject. The publications of papers are selected through double peer reviewed to ensure originality, relevance, and readability. The articles published in our journal can be accessed online.
Strategic Management Practices in the Government of Kenya Ministries and Thei...paperpublications3
Abstract: The aim behind this study was to determine role of strategic management practices on change implementation guided by three objectives; the influence of leadership styles, communication styles and employee skills on change implementation in the government of Kenya Ministries. The study used descriptive research design where 95 respondents were the representative of the entire population from 18 ministries. Questionnaires were used as the instrument of data collection. The data collected was analysed using SPSS and regression analysis method used to establish the hypothetical relationship between variables. The study established that leadership styles, communication styles and employee training were not common strategic management practices to influence change implementation in the ministries. The study concluded that the ministries should recruit managers who can analyse the business environment, formulate, implement and evaluate strategies. Ministries should adopt structures that are flexible to changes and encourage employee training to enhance efficiency and effectiveness. Therefore, the study recommended that ministries should introduce changes by developing a plan that will outline how change will be implemented gradually with minimal systemic and individual resistance.
This document provides an introduction to a study on the impact of implementing Total Quality Management (TQM) on the productivity of an engineering plant in Malaysia. It discusses 5 key TQM factors: committed leadership, employee empowerment, process improvement, benchmarking, and increased training. The study aims to examine the relationship between implementing these TQM factors and the plant's productivity index. It hopes to identify the most impactful factor and determine if TQM has had a positive effect on productivity. Correlation analysis will be used to analyze the data and test the hypotheses.
This document provides information about a fully solved assignment for MBA Semester 4 students specializing in Change Management. It lists 6 questions related to topics like defining change management, organizational life cycles, change models, leadership frameworks, change strategies, and learning organizations. Students are instructed to send their semester and specialization details to a provided email or call a phone number to receive the completed assignment paper within 6-8 pages answering all the questions.
Breaking Down the Process of Organizational DevelopmentNeela Seenandan
Organizational development can be broken down into three primary components: organizational culture, organizational climate, and organizational strategy. Organizational culture focuses on employee values and interactions within the company. Organizational climate examines the general mood of employees and how it can impact productivity. Organizational strategy is the process of identifying problems, designing and implementing solutions, and monitoring progress to create positive change within the organization.
Creating superior operational performance through total quality management pr...Alexander Decker
This document summarizes a study that investigated the effect of total quality management (TQM) practices on operational performance at manufacturing companies in Surabaya, Indonesia. The study classified critical TQM practices into three factors: strategic, tactical, and operational. A questionnaire was distributed to 118 medium and large manufacturing companies. Data analysis found that tactical factors were the strongest predictor of operational performance. Overall, TQM practices had a positive effect on operational performance, with tactical factors playing a particularly important role. The study provides empirical evidence on the relationship between TQM practices and operational performance at manufacturing companies.
This document summarizes a study that examined the relationship between strategic human resource management (SHRM) practices and organizational performance in banks in Bahawalpur district, Pakistan. The study used a universalistic approach to analyze data collected from 120 bank branches. The results showed that four of the seven SHRM practices examined - training, employee participation, employment security, and result-oriented appraisals - were positively related to organizational performance. HR managers can focus on these practices to enhance organizational performance.
Total Quality Management (TQM) is a management philosophy focused on customer satisfaction through continuous improvement. The document discusses TQM principles and their application to education. It analyzes reasons for and challenges with implementing TQM in education. Key aspects for successful implementation include forming quality circles, strategic planning, leadership, process and information management, and meeting stakeholder needs. The document argues that TQM is a philosophy, not just a method, that seeks to improve all aspects of an educational organization.
International Refereed Journal of Engineering and Science (IRJES) is a peer reviewed online journal for professionals and researchers in the field of computer science. The main aim is to resolve emerging and outstanding problems revealed by recent social and technological change. IJRES provides the platform for the researchers to present and evaluate their work from both theoretical and technical aspects and to share their views.
This document summarizes a study on the mechanical properties and kinetics of weight loss of polypropylene waste plastic under isothermal conditions at low temperatures (80-140°C). The study found that even very low weight loss (0.3% by mass) significantly affected tensile strength, breaking strength, strain and yield strength due to evaporation of volatile substances. Kinetic parameters like activation energy, pre-exponential factor and reaction order were calculated at different temperature ranges and weight loss levels. The activation energies were low, indicating a physical rather than chemical degradation process at these temperatures. The order of reaction changed from 1 to 2 as weight loss increased from 0 to 0.9, in line with literature. Mechanical properties
International Refereed Journal of Engineering and Science (IRJES)irjes
This document discusses using MATLAB to process weather satellite images. It begins by introducing weather satellites and the different types of images they provide. It then demonstrates how to create black/white, grayscale, and color images in MATLAB. The document shows how to read weather images into MATLAB and check if they are grayscale or RGB color. Methods for enhancing images through noise filtering and adjusting contrast are presented. In summary, the document explores using MATLAB for processing various types of weather satellite images.
International Refereed Journal of Engineering and Science (IRJES)irjes
International Refereed Journal of Engineering and Science (IRJES) is a leading international journal for publication of new ideas, the state of the art research results and fundamental advances in all aspects of Engineering and Science. IRJES is a open access, peer reviewed international journal with a primary objective to provide the academic community and industry for the submission of half of original research and applications
International Refereed Journal of Engineering and Science (IRJES) is a peer reviewed online journal for professionals and researchers in the field of computer science. The main aim is to resolve emerging and outstanding problems revealed by recent social and technological change. IJRES provides the platform for the researchers to present and evaluate their work from both theoretical and technical aspects and to share their views.
International Refereed Journal of Engineering and Science (IRJES)irjes
International Refereed Journal of Engineering and Science (IRJES) is a leading international journal for publication of new ideas, the state of the art research results and fundamental advances in all aspects of Engineering and Science. IRJES is a open access, peer reviewed international journal with a primary objective to provide the academic community and industry for the submission of half of original research and applications
International Refereed Journal of Engineering and Science (IRJES)irjes
1) The document presents a class of p-valent functions defined using the Hadamard product and involving the generalized hypergeometric function.
2) It introduces a linear operator Lpka,b,c involving the generalized hypergeometric function and Hadamard product.
3) Theorems regarding coefficient bounds for functions in this class to be p-valent starlike or convex of order δ are provided. Distortion theorems and fractional differential operators for these functions are also obtained.
International Refereed Journal of Engineering and Science (IRJES)irjes
International Refereed Journal of Engineering and Science (IRJES) is a leading international journal for publication of new ideas, the state of the art research results and fundamental advances in all aspects of Engineering and Science. IRJES is a open access, peer reviewed international journal with a primary objective to provide the academic community and industry for the submission of half of original research and applications
International Refereed Journal of Engineering and Science (IRJES)irjes
This document provides a survey of pattern recognition techniques using fuzzy clustering approaches for image segmentation. It discusses how fuzzy logic and soft computing techniques can be applied to edge detection and image segmentation problems. Specifically, it describes fuzzy clustering algorithms like fuzzy c-means clustering and hierarchical clustering that have been used for image segmentation. It also discusses other related topics like fuzzy logic in pattern recognition and image processing, and different methods for evaluating image segmentation techniques.
22. tqm practices and organizational performance inikhwanecdc
This document summarizes a research article that examines the relationship between total quality management (TQM) practices and organizational performance, with the mediating roles of human resource management (HRM) practices and innovation. The study aims to develop a conceptual framework showing how TQM practices impact organizational performance through HRM practices and innovation. It reviews literature on TQM, organizational performance, HRM practices, and innovation. The study objectives are to investigate the relationships between these variables and determine if HRM practices and innovation mediate the impact of TQM practices on organizational performance. The methodology will test this model using data from Jordanian manufacturing companies.
The article provides a literature review of organizational development (OD) theories from early teachings to more recent research. It highlights disconnects among OD researchers and shortcomings in OD research. Specifically, it discusses implications for researchers, practitioners, and teaching of OD. The author aims to give an in-depth analysis of OD theories and models over time to provide context to the field of OD.
The European Foundation for Quality Management (EFQM) was founded in 1988 to create a platform for organizations to learn from each other and continuously improve. The EFQM model is a popular quality management tool used by over 30,000 European organizations to self-assess and improve performance in areas like leadership, policy and strategy, partnerships and resources, and processes. It consists of nine criteria divided into enablers and results that organizations can use to determine their quality level and develop improvements.
The effects of quality management practices on and employees’ well-beingTran Thang
Quality has become an increasingly indispensable part of our lives nowadays. People are constantly looking for quality products and services. Quality management practices have been widely used in almost all organizations throughout the world. An important factor that affects not only work motivation but also job performance is employees’ well-being. Satisfied and happy employees are more productive, they are more likely to comply with company regulations and commit to developing themselves within the organization. Thus, an examination of the relationship between quality management practices and employee’s well-being could provide useful insights for the employers in the organization.
Assessing Quality Outcome And Performance ManagementKelly Taylor
This document discusses the evolution of performance management from its origins to its current conceptualization and practice. It begins by defining performance management and outlining how the concept has changed over time from focusing on individual outputs and rewards to emphasizing a flexible, developmental process oriented around both individual and organizational goals. The document then examines different performance management approaches and how they have been applied in healthcare organizations to improve quality and outcomes through human resource interventions and performance indicators.
The document summarizes a research study on performance management in state universities in Cameroon from an administrator's perspective. The study aimed to understand how administrators perceive the purpose and effectiveness of performance management systems. It found that administrators found the meaning and purposes of performance management to be ambiguous. They perceived the various processes within the system as fragmenting and confusing in achieving intended outcomes. Additionally, the lack of dedicated academics to manage the process compounded concerns about the system.
This document discusses a study on applying total quality management (TQM) principles in higher education. It aims to examine the need for continuous quality improvement, components of TQM, and challenges of implementing TQM in higher education. The study was conducted by reviewing existing literature using historical, analytical, and empirical approaches. It provides background on TQM and discusses definitions of TQM. The introduction also outlines two phases for introducing TQM in an organization: defining what TQM is, and implementing it. The objectives and research methodology of the study are then stated.
This document discusses organizational strategy, structure, and processes. It explains that effective organizations develop strategies to achieve long-term goals and implement structures and processes to accomplish those strategies, while ineffective organizations struggle due to poor alignment. It then discusses three common organizational strategies - defenders, prospectors, and analyzers - and how they differ in their structures and processes. Reactors are also mentioned as having no clear strategy and unstable structures and processes. The document concludes by linking modern management theories like the human resources model to different organizational strategies and structures.
The presentation is about organisational development. it is a set of systematic change methods in organisation which help in fighting with resistance of employees towards change in the organisation.
Organizational Change Models
Introduction
Change management models are models that are used by organizations in order to ensure swift change management. In order to apply change in an organization then the management needs to adhere to certain principles to effect the change. Different organizations experience different situations; thus they prefer different models. Change cannot be forced on employees and the organization at large therefore the change needs to be achievable, measurable, and realistic. Some of the important
aspects
in developing of the models are the role of the leaders in the change, the communication process, and overcoming resistance to change. This paper will focus on McKinsey’s – 7’s framework and the Kurt Lewin change management model in respect to the three important aforementioned aspects of change management models.
The McKinsey’s 7-s framework was developed in the 1980’s by Tom Peters and Robert Waterman, who were consultants working for McKinsey & Company consulting firm. The model has stood the test of time as it has been able to be relevant till date. This model centers on seven internal factors or aspects that any organization need to be aligned in order for it to be successful. The model can be used in a wide variety of company situations, making it a universal model. The model helps the management to determine how best they can implement a proposed strategy, determine the probable effects of company changes in the future and to improve the general performance of the company.
The seven elements in McKinsey’s model are broadly categorized in to either hard elements or soft elements. The soft elements are intangible and difficult to describe; they include skills, shared values, staff and style. On the other hand, hard elements are easily identifiable, concrete and can be easily be influenced by the management. The hard elements are; systems, structure and strategy (Waterman, Peters & Phillips, 1980).
In order for an organization to succeed then it needs a strategy to do that. The strategy can be attained through setting of objectives and performance metrics of both the employees and the organization. The organization should implement strategies that are geared towards dealing with the competitive pressure and gaining competitive advantage. The strategic plan should be able to deal with client needs and at the same time adapt to the dynamic environmental changes in the business world. The structure of an organization in defining its success, the structure entails how the company or its workforce is divided and the hierarchy. Various departments should be able to coordinate effectively. The structure of the organization defines how the team members align and organize themselves, and the lines of communication present in the organization.
An organization has many systems that run the organization e.g., the IT system and HR system. These systems should be in such a way that it works properly with the culture.
ROLE OF CORPORATE GOVERNANCE IN OPTIMISING WORKFORCE PRODUCTIVITYPeachy Essay
The current study supplies detailed analysis and evidences of corporate governance practices of Tesco and the process how effective governance can impact on the workforce productivity. In order to research on this topic in a systematic way, the researcher has divided the entire study into several interlinked parts. In the introductory chapter, the author has mentioned the primary aims and objectives, along with rationale of study to view the significance of the research in current context. Tye past studies and evidences are analysed in second chapter to structure a literature on the topic undertaken. According to theoretical evidences, corporate governance is the set of rules or principles that firms employ in organizational procedure to execute a fair and ethical trade practice. However, different factors affect the employee performance as being present in the governance policies. Tesco basically follows standard governance structure whereas there is space to widen the area of improving workforce efficiency by upgrading governance. In the methodology chapter, the author has mentioned the best possible approaches that have been employed thorough selecting right blend of research paradigms. Besides positivism, the researcher has selected deductive approach and descriptive design. The data has been collected via survey from employees and interviews with managers.
Organizational Culture And Its Effects On Team Development...Ashley Lott
Organizational culture develops over time and affects team development and effectiveness. Understanding organizational culture is essential for achieving quality culture and enhancing team output and development. Critical factors that influence organizational culture include purpose, processes, history, goals, objectives, size, and social and economic factors. An organization can adopt methods to achieve an effective and efficient organizational culture by first defining and identifying the existing culture through surveys and interviews with employees.
TQM is the integration of all functions and processes within an organization in order to achieve continuous improvement of the quality of goods and services. The goal is customer satisfaction.
Running head: ORGANIZATIONAL CHANGE 1
ORGANIZATIONAL CHANGE 2
Implementing Organizational Change Using Performance Technology and Evaluation Techniques
Name
Institution
Implementing Organizational Change Using Performance Technology and Evaluation Techniques
Introduction
Organizational change aims to improve business processes, culture, and technologies to suit industry trends or position the organization according to its goals and objectives. A systematic approach is necessary for successful implementation of organizational change to avoid uncertainties that arise due to the shocks precipitated by the change process. While change is mostly inevitable, inherent human rigidity to change demands an understanding of the right techniques and procedures to overcome the hindrances to organizational change and improvement (Sarkar & Osiyevskyy, 2018). In essence, change aims to improve performance on such aspects such as profitability, adaptability to technology and market positioning. Aspects of measuring performance compare the set or preferred standards against the actual performance of the business. The goals and objectives of the business are the guiding frameworks for implementing change either in the short-term or long-term. Hence, this paper explores the processes of implementing successful organizational change through performance technology and the evaluation of the impact of the change process on human resources.
Problem Statement
Business stagnation and failure are a result of the inability of the management to synthesize performance indicators and develop appropriate change strategies that trigger positive growth. Additionally, organization failure may result from an inability to implement change strategies that reflect business adaptation to technology successfully. Human rigidity to change as an obstacle to this successful implementation to change is the main focus when strategizing on the change process. Efficient change strategies do not necessarily result in positive organizational performance unless the right techniques and processes are in place. Therefore, performance technology aims to utilize key performance indicators to align change management strategies to organizational functions. Since human resources form the central part of the business change process, their perceptions and attitudes towards change are critical in avoiding failure.
Organizational Performance
Performance measurement assesses the actual achievement of the business against the set goals and objectives. The dynamic business world demands that organizational leaders stay alert to changes within the industry and come up with strategies to retain and improve their market share. Thus, performance measurement provides a more detailed and specific indicator of the business performance direction hence helping the leaders to adjust their strategies accordingly. Micheli & Mari (2014) in th.
Running head: ORGANIZATIONAL CHANGE 1
ORGANIZATIONAL CHANGE 2
Implementing Organizational Change Using Performance Technology and Evaluation Techniques
Name
Institution
Implementing Organizational Change Using Performance Technology and Evaluation Techniques
Introduction
Organizational change aims to improve business processes, culture, and technologies to suit industry trends or position the organization according to its goals and objectives. A systematic approach is necessary for successful implementation of organizational change to avoid uncertainties that arise due to the shocks precipitated by the change process. While change is mostly inevitable, inherent human rigidity to change demands an understanding of the right techniques and procedures to overcome the hindrances to organizational change and improvement (Sarkar & Osiyevskyy, 2018). In essence, change aims to improve performance on such aspects such as profitability, adaptability to technology and market positioning. Aspects of measuring performance compare the set or preferred standards against the actual performance of the business. The goals and objectives of the business are the guiding frameworks for implementing change either in the short-term or long-term. Hence, this paper explores the processes of implementing successful organizational change through performance technology and the evaluation of the impact of the change process on human resources.
Problem Statement
Business stagnation and failure are a result of the inability of the management to synthesize performance indicators and develop appropriate change strategies that trigger positive growth. Additionally, organization failure may result from an inability to implement change strategies that reflect business adaptation to technology successfully. Human rigidity to change as an obstacle to this successful implementation to change is the main focus when strategizing on the change process. Efficient change strategies do not necessarily result in positive organizational performance unless the right techniques and processes are in place. Therefore, performance technology aims to utilize key performance indicators to align change management strategies to organizational functions. Since human resources form the central part of the business change process, their perceptions and attitudes towards change are critical in avoiding failure.
Organizational Performance
Performance measurement assesses the actual achievement of the business against the set goals and objectives. The dynamic business world demands that organizational leaders stay alert to changes within the industry and come up with strategies to retain and improve their market share. Thus, performance measurement provides a more detailed and specific indicator of the business performance direction hence helping the leaders to adjust their strategies accordingly. Micheli & Mari (2014) in th.
The documents discuss performance management systems (PMS) and their importance for organizations. Several key points:
1) PMS help organizations evaluate employee performance, provide feedback, identify high performers, and ensure goals are achieved. However, different methods may be more suitable for some organizations than others.
2) Regular, quality feedback and recognition through PMS can help employees increase skills and retain top talent. But systems must be implemented fairly and effectively.
3) Studies on various companies found that factors like training, development, feedback and rewarding high performance via PMS positively influenced employee outcomes. However, systems can be improved by addressing issues like lack of transparency.
4) Choosing the right PMS method is
Change management in relation to knowledge managementbaigavicent
The document discusses change management strategies for implementing a knowledge management system (KMS) at an organization. It proposes analyzing the future external environment, defining objectives and success metrics for the KMS, and assessing the current internal conditions. It also discusses systems thinking and Lewin's three-step change management model of unfreezing, movement, and freezing. The strategies proposed include improving management support, building an attractive user-friendly KMS, establishing an enabling culture and infrastructure, socializing the KMS, ensuring objectives align with needs, and motivating employee participation and training.
This document discusses the importance of implementing Total Quality Management (TQM) principles and business excellence strategies when implementing an Enterprise Resource Planning (ERP) system. The key points are:
1) ERP implementation is a socio-technical endeavor that requires modifying business processes, but many ERP implementations fail due to organizational and cultural issues. TQM/business excellence principles can help address these issues.
2) TQM emphasizes factors like top management commitment, teamwork, training, and employee empowerment that are important for successful ERP implementation.
3) For ERP implementation to be successful, TQM must be integrated into the corporate strategy and form a "quality loop" that ensures continuous improvement.
Running Head PROCEDURES FOR CHANGE MANAGEMENT .docxtoltonkendal
Running Head: PROCEDURES FOR CHANGE MANAGEMENT 1
CHANGE MANAGEMENT 6
Procedures for Change management
Name
Institution
Procedures for Change Management
We are specifically impressed at how MacArthur and Associates are committed to change; this has largely been influenced by situations and changes that are aimed at supporting organizational growth. In this regard, we are equally committed to ensuring that the change management systems are focused on enabling MacArthur to get ready for the actual transformation as opposed to reacting to them. Regarding the notes by Cameron and Green (2015), we are going to suggest eight fundamental step to help the institution drive successful change management.
We also note that Change Management has advanced among MacArthur`s peers with Change Management Models, Processes, and Plans created to help facilitate the implications that transformation can have on their various practices. Respecting that the organizational change Management Models has been introduced in view of research and experience, we plan to initiate the best way to oversee change inside MacArthur and Associates and also give a supporting procedure that can apply in any situation.
Alternatively, with inspirations from Hayes et al., (2014), we plan on incorporating a grouping of steps or exercises that move change from commencement to conveyance and also initiating Change Management Plans that would help the organization to convey its transformation. Despite whether caused by new advancement utilization, process invigorates, consistent exercises, revision, or customer advantage improvements, our change model are relentless and fundamental to improvement and productivity. We will adopt the following strides to guarantee change administration is a win for our client:
To begging with, we will establish what should be changed. The step appreciates that most variations happening in the organization have taken place to enhance techniques, a thing, or a result, it is hence crucial to perceive the point of convergence and to enlighten destinations. Additionally, this incorporates recognizing the advantages and parties that will empower the strategy. Our suggested change structures perceive and acknowledge that transformation influences a basis for clearness, loosening and, additionally, great execution.
Secondly, we will establish a reasonable argument. Similar to other organizations, MacArthur and Associates have a progression of layers of accomplices in the regulatory parts that direct and store the endeavors, champions of the strategy, and the people responsible for the new features. All have unmistakable wants and there should be an outstanding "purchase in" over this level. The models that have been adopted give outlines that require the time, industriousness, and correspondence. Our ...
Similar to International Refereed Journal of Engineering and Science (IRJES) (20)
This document describes an automatic safety door lock system for cars that uses infrared sensors and a hydraulic piston to prevent injuries caused by closing car doors. The system uses IR sensors placed along the door and outer panel connected to a microcontroller. When an object is detected between the closing door and outer panel, the sensors transmit a signal to the microcontroller which activates a relay driver to extend the hydraulic piston to stop the door from closing. The system aims to prevent the over 120,000 injuries that occur annually from unexpected car door closings.
Extrusion can be defined as the process of subjecting a material to compression so that it is forced to
flow through an opening of a die and takes the shape of the hole. Multi-hole extrusion is the process of
extruding the products through a die having more than one hole. Multi-hole extrusion increases the production
rate and reduces the cost of production. In this study the ram force has calculated experimentally for single hole
and multi-hole extrusion. The comparison of ram forces between the single hole and multi-hole extrusion
provides the inverse relation between the numbers of holes in a die and ram force. The experimental lengths of
the extruded products through the various holes of multi-hole die are different. It indicates that the flow pattern
is dependent on the material behavior. The micro-hardness test has done for the extruded products of lead
through multi-hole die. It is observed that the hardness of the extruded lead products from the central hole is
found to be more than that of the products extruded from other holes. The study suggests that multi-hole
extrusion can be used for obtaining the extruded products of lead with varying hardness. The micro-structure
study has done for the lead material before and after extrusion. It is observed that the size of grains of lead
material after extrusion is smaller than the original lead.
Analysis of Agile and Multi-Agent Based Process Scheduling Modelirjes
As an answer of long growing frustration of waterfall Software development life cycle concepts,
agile software development concept was evolved in 90’s. The most popular agile methodologies is the Extreme
Programming (XP). Most software companies nowadays aim to produce efficient, flexible and valuable
Software in short time period with minimal costs, and within unstable, changing environments. This complex
problem can be modeled as a multi-agent based system, where agents negotiate resources. Agents can be used to
represent projects and resources. Crucial for the multi-agent based system in project scheduling model, is the
availability of an effective algorithm for prioritizing and scheduling of task. To evaluate the models, simulations
were carried out with real life and several generated data sets. The developed model (Multi-agent based System)
provides an optimized and flexible agile process scheduling and reduces overheads in the software process as it
responds quickly to changing requirements without excessive work in project scheduling.
Effects of Cutting Tool Parameters on Surface Roughnessirjes
This paper presents of the influence on surface roughness of Co28Cr6Mo medical alloy machined
on a CNC lathe based on cutting parameters (rotational speed, feed rate, depth of cut and nose radius).The
influences of cutting parameters have been presented in graphical form for understanding. To achieve the
minimum surface roughness, the optimum values obtained for rpm, feed rate, depth of cut and nose radius were
respectively, 318 rpm, 0,1 mm/rev, 0,7 mm and 0,8 mm. Maximum surface roughness has been revealed the
values obtained for rpm, feed rate, depth of cut and nose radius were respectively, 318 rpm, 0,25 mm/rev, 0,9
mm and 0,4 mm.
Possible limits of accuracy in measurement of fundamental physical constantsirjes
The measurement uncertainties of Fundamental Physical Constants should take into account all
possible and most influencing factors. One from them is the finiteness of the model that causes the existence of
a-priori error. The proposed formula for calculation of this error provides a comparison of its value with the
actual experimental measurement error that cannot be done an arbitrarily small. According to the suggested
approach, the error of the researched Fundamental Physical Constant, measured in conventional field studies,
will always be higher than the error caused by the finite number of dimensional recorded variables of physicalmathematical
models. Examples of practical application of the considered concept for measurement of fine
structure constant, speed of light and Newtonian constant of gravitation are discussed.
Performance Comparison of Energy Detection Based Spectrum Sensing for Cogniti...irjes
With the rapid deployment of new wireless devices and applications, the last decade has witnessed a growing
demand for wireless radio spectrum. However, the policy of fixed spectrum assignment produces a bottleneck for more
efficient spectrum utilization, such that a great portion of the licensed spectrum is severely under-utilized. So the concept of
cognitive radio was introduced to address this issue.The inefficient usage of the limited spectrum necessitates the
development of dynamic spectrum access techniques, where users who have no spectrum licenses, also known as secondary
users, are allowed to use the temporarily unused licensed spectrum. For this purpose we have to know the presence or
absence of primary users for spectrum usage. So spectrums sensing is one of the major requirements of cognitive radio.Many
spectrum sensing techniques have been developed to sense the presence or absence of a licensed user. This paper evaluates
the performance of the energy detection based spectrum sensing technique in noisy and fading environments.The
performance of the energy detection technique will be evaluated by use of Receiver Operating Characteristics (ROC) curves
over additive white Gaussian noise (AWGN) and fading channels.
Comparative Study of Pre-Engineered and Conventional Steel Frames for Differe...irjes
In this paper, the conventional steel frames having triangular Pratt truss as a roofing system of 60 m
length, span 30m and varying bay spacing 4m, 5m and 6m respectively having eaves level for all the portals is at
10m and the EOT crane is supported at the height of 8m from ground level and pre-engineered steel frames of
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zone 5) by using STAAD Pro V8i. The study deals with the comparative study of both conventional and preengineered
with respect to the amount of structural steel required, reduction in dead load of the structure.
Flip bifurcation and chaos control in discrete-time Prey-predator model irjes
The dynamics of discrete-time prey-predator model are investigated. The result indicates that the
model undergo a flip bifurcation which found by using center manifold theorem and bifurcation theory.
Numerical simulation not only illustrate our results, but also exhibit the complex dynamic behavior, such as the
periodic doubling in period-2, -4 -8, quasi- periodic orbits and chaotic set. Finally, the feedback control method
is used to stabilize chaotic orbits at an unstable interior point.
Energy Awareness and the Role of “Critical Mass” In Smart Citiesirjes
This document proposes a novel analytical model to define a new concept of critical mass in the context of spreading energy awareness in smart cities. The model incorporates centrality measures in both single-layer and multilayer social networks. Simulation results show that including centrality measures and a multilayer approach lowers the critical mass needed to trigger and spread good consumer habits. Specifically, the model calculates critical mass values using eigenvector centrality in single layers and a heterogeneous eigenvector-like centrality in multilayers. Considering network structure and central nodes' influence allows a smaller critical mass to foster diffusion compared to models that do not account for centrality. Extending the analysis to multilayers further reduces critical mass by increasing tie strength between nodes.
A Firefly Algorithm for Optimizing Spur Gear Parameters Under Non-Lubricated ...irjes
Firefly algorithm is one of the emerging evolutionary approaches for complex and non-linear
optimization problems. It is inspired by natural firefly‟s behavior such as movement of fireflies based on
brightness and by overcoming the constraints such as light absorption, obstacles, distance, etc. In this research,
firefly‟s movement had been simulated computationally to identify the best parameters for spur gear pair by
considering the design and manufacturing constraints. The proposed algorithm was tested with the traditional
design parameters and found the results are at par in less computational time by satisfying the constraints.
The Effect of Orientation of Vortex Generators on Aerodynamic Drag Reduction ...irjes
One of the main reasons for the aerodynamic drag in automotive vehicles is the flow separation
near the vehicle’s rear end. To delay this flow separation, vortex generators are used in recent vehicles. The
vortex generators are commonly used in aircrafts to prevent flow separation. Even though vortex generators
themselves create drag, but they also reduce drag by delaying flow separation at downstream. The overall effect
of vortex generators is more beneficial and proved by experimentation. The effect depends on the shape,size and
orientation of vortex generators. Hence optimized shape with proper orientation is essential for getting better
results.This paper presents the effect of vortex generators at different orientation to the flow field and the
mechanism by which these effects takes place.
An Assessment of The Relationship Between The Availability of Financial Resou...irjes
The availability of financial resources is an important element in impacting the success of a planning
process for an effective physical planning. The extent to which however, they are articulated in the process
remained elusive both in scholarly and public discourse. The objective of this study wastherefore, to examine
the extent to which financial resources affect physical planning. In doing so, the study examinedwhether
financial resources were adequate or not to facilitate planning processes in Paidha. According to the study
findings,budget prioritization and ceilings are still a challenge in Paidha Town Council. This is partly due
limited level of knowledge of physical planning among the officials of Paidha Town Council. As a result, there
were no dedicated budget line for routine inspection of physical development plan compliance and enforcement
tools in Paidha. In conclusion, in addressing uncoordinated patterns of physical development that characterize
Uganda‟s urban centres, a critical starting point ought to be the analysis of physical planning process. The
research of this kind is not only significant to other emerging urban centres facing poor a road network,
mushrooming informal settlements and poor social services including poor pattern of residential and commercial
developments but also to all institutions that are involved in planning these towns. Knowing the extent of need
for financial influences in planning may assist local authorities to take the processes of planning seriously which
will help enhance the sustainable development of emerging urban centres including Paidha.
The Choice of Antenatal Care and Delivery Place in Surabaya (Based on Prefere...irjes
This study analyzed factors affecting the utilization of antenatal care and delivery places in Surabaya, Indonesia based on preferences and choice theory. The study found that:
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2) Most women's main criteria for choosing a delivery place was that it was safe, comfortable and cheap
3) The majority of women's primary choice for a delivery place was one that was close, comfortable and cheap
Prediction of the daily global solar irradiance received on a horizontal surf...irjes
This document presents a new approach for predicting the daily global solar irradiance received on a horizontal surface as a function of local daytime and the maximum daily value. An exponential distribution function is suggested and compared to experimental data from several locations. The maximum daily value (qmax) is estimated theoretically in terms of the solar constant adjusted for earth-sun distance variation. Computed values using the new approach show good agreement with experimental data, within 16% error except for some extreme points.
HARMONIC ANALYSIS ASSOCIATED WITH A GENERALIZED BESSEL-STRUVE OPERATOR ON THE...irjes
This document summarizes a research paper that considers a generalized Bessel-Struve operator on the real line. It defines generalized Bessel-Struve and Weyl integral transforms, which are shown to be transmutation operators relating the generalized Bessel-Struve operator to derivatives. These tools are then used to develop a new harmonic analysis associated with the generalized Bessel-Struve operator, including generalized Sonine integral transforms. Key results proven include Paley-Wiener theorems and properties of the various integral transforms.
The Role of Community Participation in Planning Processes of Emerging Urban C...irjes
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Understanding the Concept of Strategic Intentirjes
This document summarizes the concept of strategic intent in strategic management. It begins by discussing the origins and evolution of strategic management from Greek history to modern theories. It then defines strategic intent, comparing various authors' definitions. A key model by Hamel and Prahalad links strategic intent to other strategic components like foresight and core competencies. Strategic intent inspires long-term thinking beyond strategic planning alone. It provides direction and commitment to help organizations shape competitive priorities and capabilities for the future. Chief executives play a critical role in developing strategic intent to guide organizational progress over 10-20 years.
The (R, Q) Control of A Mixture Inventory Model with Backorders and Lost Sale...irjes
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2) Instead of minimizing stockout costs, the model employs a service level constraint to bound the stockout level per cycle.
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Relation Between Stress And Menstrual Cycle At 18-21 Years Of Ageirjes
The document summarizes a study that examined the relationship between stress and menstrual cycles in Indonesian nursing students ages 18-21. It found:
1) Nearly half (45.5%) of the 132 students studied experienced irregular menstrual cycles.
2) Slightly over half (50.8%) of students reported experiencing stress.
3) There was a significant relationship between stress and irregular menstrual cycles, with stressed students over 4 times more likely to have irregular cycles.
The study concluded that most of the nursing students experienced irregular menstrual cycles and stress, and that stress was strongly correlated with irregular menstrual periods.
Wave Transmission on Submerged Breakwater with Interlocking D-Block Armorirjes
1. The document summarizes a study on wave transmission through a submerged breakwater with interlocking D-block armor. Laboratory experiments were conducted to determine how water depth, wave period, structure height, and wave steepness influence the transmission coefficient.
2. Regression analysis showed that transmission coefficient (Kt) is most influenced by the ratio of wave length to top width, ratio of structure height to water depth, and ratio of wave height to wave period squared. A formula for Kt in terms of these parameters was developed.
3. Comparisons with previous studies show the same trend that higher wave steepness results in lower transmission coefficient, validating the results. The study provides useful insights into breakwater design using inter
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[To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
This PowerPoint compilation offers a comprehensive overview of 20 leading innovation management frameworks and methodologies, selected for their broad applicability across various industries and organizational contexts. These frameworks are valuable resources for a wide range of users, including business professionals, educators, and consultants.
Each framework is presented with visually engaging diagrams and templates, ensuring the content is both informative and appealing. While this compilation is thorough, please note that the slides are intended as supplementary resources and may not be sufficient for standalone instructional purposes.
This compilation is ideal for anyone looking to enhance their understanding of innovation management and drive meaningful change within their organization. Whether you aim to improve product development processes, enhance customer experiences, or drive digital transformation, these frameworks offer valuable insights and tools to help you achieve your goals.
INCLUDED FRAMEWORKS/MODELS:
1. Stanford’s Design Thinking
2. IDEO’s Human-Centered Design
3. Strategyzer’s Business Model Innovation
4. Lean Startup Methodology
5. Agile Innovation Framework
6. Doblin’s Ten Types of Innovation
7. McKinsey’s Three Horizons of Growth
8. Customer Journey Map
9. Christensen’s Disruptive Innovation Theory
10. Blue Ocean Strategy
11. Strategyn’s Jobs-To-Be-Done (JTBD) Framework with Job Map
12. Design Sprint Framework
13. The Double Diamond
14. Lean Six Sigma DMAIC
15. TRIZ Problem-Solving Framework
16. Edward de Bono’s Six Thinking Hats
17. Stage-Gate Model
18. Toyota’s Six Steps of Kaizen
19. Microsoft’s Digital Transformation Framework
20. Design for Six Sigma (DFSS)
To download this presentation, visit:
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Company Valuation webinar series - Tuesday, 4 June 2024FelixPerez547899
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International Refereed Journal of Engineering and Science (IRJES)
1. International Refereed Journal of Engineering and Science (IRJES)
ISSN (Online) 2319-183X, (Print) 2319-1821
Volume 2, Issue 5(May 2013), PP.32-39
www.irjes.com
www.irjes.com 32 | Page
Role of Comprehensive Quality Management Excellence Model in
Strategic transformation of organizations
Masoud Nouri*
University Islamic Azad Sanandaj- Iran
Faramarz Azizi
University Payame Noor - Iran
ABSTRACT: This study introduces and explains the model advanced quality management and comprehensive
review of its role in the strategic transformation has been carried out. This article kind of research and
development survey and its methodology is a library studies. Also, data collection is taking receipt. In literature,
the subject of this article first principles of total quality management (TQM) have been discussed so as to better
view this way to use this system in order to improve trade and is Organizational performance achieved.
Strategic application of quality management to a comprehensive organization, the TQM movement in Japanese
look and the use of this method in Japan is mentioned. The model in this paper, a comprehensive quality
management model developed (TQMEX) called on the realities of TQM is built based on protocols and this is
the model. If the survey questionnaire in Japan, Hong Kong and South Korea has been done, showing the
importance of quality management system developed a comprehensive model of the Japanese, in order to
implement a comprehensive quality management system is in organizations. Finally, results and information
obtained from this research, standards and methods for organizations that provide experiences that companies
are great addition to the two world oil crisis and the health of the Asian financial crisis have left behind, but
growth During his two crises have continued.
Keywords: total quality management, change management, strategic change, financial crisis.
I. INTRODUCTION
Challenges from global competition increases the pressure on organizations to improve the skills,
abilities and quality of products and services have been. Principles of total quality management (TQM), widely
worldwide as a tool to improve organizational performance, improve the nature of organizations and how to deal
with specific challenges have been accepted by the markets. Asian financial crisis in mid 1997 and the
beginning of the financial crisis - Thailand, took place in cash, will trigger a chain of moves that almost all the
Asian countries were affected. This crisis and conflicting changes there several lessons to improve the economic
situation and development in various industries and organizations that Asian countries have caused extensive
changes in the structure of these organizations has been. The great impact of changes in total quality
management movement has had. Total quality management principles widely worldwide as a tool to improve
organizational performance, improve the nature of organizations and how to deal with specific challenges have
been accepted by the markets.
II. CONCEPT OF TOTAL QUALITY MANAGEMENT (TQM)
In 1990, total quality management to a competitive strategy became very attractive for companies
seeking the differences were significant others. Academics and industrialists to the attraction of quality
management organizations to encourage a comprehensive focus on customer needs by improving the process
and attention to improving cost, quality and customer satisfaction can be, acknowledged. Base was based on a
comprehensive quality management actively pursue continuous improvement, understanding customer attitudes
within the organization, training and institutional development in all aspects. But some also believed that total
quality management philosophy has its own limitations. Sitkin findings (Sitkin) shows that comprehensive
quality management topics such as selling surplus, dangerous and detrimental to its efficiency and performance
and this is part of the disability is total quality management. Researchers now believe that total quality
management into marketing industry has its own understanding of total quality management as a result of the
implementation of comprehensive expanded. (Luthauns) believes that a comprehensive quality management is
able to understand the upcoming changes and suggests that sufficient time be spent on total quality management.
Groups also believe that learning organization because of the interdependence is the next logical step is a change
in valuation. (Baran dost and Rahmani, 2003)
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Comprehensive quality management in industry, Japan has led to surprising results. TQM is a way to succeed
and remain. But what of the TQM has become a necessity. Comprehensive quality management is really a kind
of general and comprehensive integration across an organization to achieve competitive advantage through
continuous improvement in all activities of the organization. If individual words in total quality management as
the means to individually include:
• Quality: All statements satisfy customers and their implied requirements.
• Management: an executive committee that if the full committee and become synchronized.
In the ideal case, all people within the organization must be organized and grouped. Deming based
research in 1986, about 94% of quality problems are related to the management and systems by which they
come into existence. Managers should therefore commit before the front line workers take place.
Comprehensive quality management requires that all individuals within the organization including Director
Forefront are involved in the process. So the definition of total quality management in listed above represents a
balance between state and state literally perfect word. Despite years of educational experience in the field of
total quality management training and conducting research in more than 30 cases with over 1000 total quality
management-related subject, the experience and training in this article come.
The results obtained show that on average less than 20% of cases have found the desired result. In fact when I
first implemented a comprehensive quality management process, I among the majority of that was 80%. I
believe that the real value of this approach in this process is that this system shows that this failure was not to
blame the workers, but also to take place, managers are responsible for this failure. Managers to implement
programs and providing the proper tools to do what a responsible visitors spelling words.
In this study on the findings of the 1986 Deming doctor review takes place. Indeed in 1993, before he
dies, his previous book, the new economy, the impact of the structure of 94% to 97% has changed. (Deming,
W.E., 2002)
If this is true, then what way the agencies competent and qualified managers can develop and improve
their own? Answer this question in the continuous learning that this is the only managers in learning
organizations and learning takes place. For example, Ford (Ford) states that total quality management
environment for creating learning organization provide. Success of total quality management with the ability to
learn absorbs, adapt and implement organizational change attitudes and integrating them in the organization.
Barrow (Barrow) admits that this relationship appears in two ways. First: is a cause and effect relationship, for
example, learning organization results in the implementation of comprehensive quality management
organization? Two: a strong correlation exists between these two systems, process improvement and
organizational learning, and integrated approach that are running simultaneously.
Garvin (Garvin) explains that if a comprehensive quality management philosophy into a run, as well as a set of
techniques, can be a cycle for learning organizations. (Baran dost, and Rahmani, 2003).
III. ORGANIZATIONAL CHANGE PROCESS
An old proverb says, the only thing that remains constant in the world, is changing. If you changed as a
part of our daily lives is, after what manner we can control it instead of mistaking controlled by change. When
the change in the organization to become a long-term process, it will lead to change in corporate culture.
One example of this situation unfolds, or learning organizations are instructive. People in the organization that
stimulates and are excited to present new ideas and identify shortcomings, these two really important factors in
the success of the organization are.
Let's step back to throw and take a strategic transformation of traditional processes, which can take the
form of five main steps summarized.
goal Mission Behavior Action Culture
But the new models and methods, the process is as follows:
Action Behavior Mission thought and purpose Culture
In fact, the first step is nothing new. Peter and Waterman previously (2002) based on research and
findings from 46 companies were successfully obtained, showed that most of them act as a first step have been
selected to progress through its business and achieve business. This is a new theory and practice is the only
activity that leads to the change in employee behavior. (Peters T.J. and Waterman R.H., 2002)
This arises from the process of organizational learning. vessel mentioned in this context that there is no
learning without action and no action without learning there.
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If the learning process as successfully done in organizations, organizational behavior as a dynamic and
challenging modes will be used. Ultimately it took the senior managers of the organization will change the
mission. After the successful ones will be aware of the mission of the organization and the organizational
behavior better and walk better. When senior managers of organizations Mission to run better, this new
organization to Szh international competition will lead. Once the new organization structure is formed, it creates
a new purpose in the organization will ultimately this will lead to a new culture within the organization.
One of the best examples of creating a new culture in the organization, the model is actually Kaizen is a
Japanese word meaning continuous improvement. This new method is a lot of successful examples. Many
successful companies have many U.S. and Japanese emphasis on the issue wide open workspace organization.
Examples of this are very common in administrative processes in wide open spaces and office plant design.
Companies like Sony-Hewlet Packard in Malaysia, its senior management meetings as are held wide open,
through the organizational goals directly to all levels of an organization to transfer and sale. McDonald's
restaurants started to build have completely open manner that even pedestrians can also process the product
directly to view.
IV. CHANGING STRATEGIC QUALITY MANAGEMENT
Always changes in organizations are not leading to success. In fact, if the developments do not lead to
true, this is like the Titanic issue that tries to avoid dealing with mountains of ice front, but the end result is
In other words, if the change does not lead to efficiency and not organized, is a better choice: The best change
is that no change should not. For example, many Marine Engineers that if the Titanic on its front through a
suitable design has against the Ice Mountain, the other would not drown.
Mr. R. Zhvran Conference 1995, subject to future predictions is as follows:
• to enter the market with multinational and social quality of the race will be very tight.
• Great demand will be created to provide Kingdom.
• 9000 ISO will take over the world.
• Awards including EQA-eg Balding Quality Award Europe cause irritation and companies will be raised and it
spread around the world will be quality.
Zhvran predictions came true and will continue for years, especially in the last two years. Series 9000
ISO standards, like an explosion around the world and to spread truth has become known.
If the year 1990 as the base to consider, the number of registered companies that have used quality
standards, have had 100% growth each year. In late 1997, the survey was conducted by the Mobil Company; it
was found that about 200,000 companies worldwide have received the 9000 ISO standard. Some companies like
British Telecom companies have tens of thousands of employees are. (Samuel KM Ho.,2006) with this anymore,
why owners of quality standards to receive this certificate.
The most important prizes and certificates worldwide quality standard letters can be pointed to the following:
• Japan's Deming Prize Deming Quality Certificate
• Certificate of Quality America Quality Award (MBNQA) USA Malcolm Balding National
Deming prizes to be won exclusively by Japanese companies with the exception of the following three cases:
• Taiwan Tube (Philips)
• Florida Lighr Power
• Lucent Technology (power Division)
Quality certification of quality certification in Europe and America as both models is very strong. If
your country component of any country not listed or the link, you can make one of these models as total quality
management structure your organization choose. Or that of a comprehensive quality management system of
your country.
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Most likely type of system you use depends on geographical location or origin of your company and
your company is. If your company is located in America or have a strong American origin is the result of a
system that you choose and is appropriate, is kind of MBNQA.
Both models of the MBNQA and EQA are comparable to a rating in excess of 500 cases with 1000 points and
ranking points are similar. The final decision probably the decisive factor, geographic location is the
organization that determines the quality standard is. After the desired model was chosen, it seems to turn the
equipment needed to implement quality models in the organization can provide. (Samuel K. M. Ho.,2006)
Implementation process, comprehensive quality management system ISO 9000 is very similar. Apart from the
process of implementing Quality Management System, TQM should be to improve the quality factor to attract
customers (such as standard ISO 9004.4)
A suitable method for implementing TQM in fact miniature companies which are putting the system to
successfully implement in your company have. UK leader in Europe implement ISO 9000 and this move led to a
huge start in Europe.
Foundation and Great Britain as a leading quality organization and leading it in Europe, caused the
EQA model, widely spread in Europe and many companies of this model to evaluate their use. Heads of F. In
fact this is the CEO of the companies in the UK are encouraged to use this model. Mr. Frank Malkom believes
that using this method makes the changes in the organization be created that will lead to organizational
improvements.
Unlike the model of ISO 9000, self-assessment models such as the model mentioned Tuesday, the
organization says that what they should do. Methods have also noted that the ability to tell people what kind of
action should be and how to do it and how to support it. Therefore, to achieve qualitative methods mentioned
need is a proven model.
Advanced models of comprehensive quality management
Because a comprehensive and systematic way to implement a comprehensive quality management
should first have to develop a concept model. This model should be simple and logical enough to be
comprehensive. These models also have the ability to tolerate and use highly variable in terms of new parts also
has.
During the last position and the position I was in foreign countries, as the expert responsible for design
quality in Malaysia in the quality system, the 5-year plan for industrial applications in Malaysia was.
Of results obtained from previous experiences that the mission had also achieved the best performance of the
research on implementation of total quality management had a comprehensive quality management, total quality
management model below as the best way to implement a comprehensive quality management have secured .
This idea is included step by step process that is global implementation capabilities and ultimately lead to
implementation of total quality management is the best possible in a number of graphs is shown.
Figure (a): total quality management model developed
Advanced total quality management model to support a comprehensive quality management system
integrated and coordinated approach uses. This management system is really a process of continuous
improvement is that the organization is committed to being based on the quality of that management.
These models include the holder elements which are formally based on the philosophy of TQM and its
implementation at all levels of the organization is widely. Elements TQMEX ISO 9000-TQM model that has
already been brought, as has been stated more concise.
Japanese Model 5 S.
S. 5 is actually a technique to create and maintain a healthy work environment with high organization.
This word actually represents five Japanese words which are in Table (1) the meanings of these words in the
English equivalent and the specific examples are presented.
Specific examples of the concept of equivalent English words Japanese
Discard worthless things organized Structurize Seiri
Retrieve a file in 30 seconds how to enjoy Systematize Seiton
Personal responsibility for cleaning up the health Sanitize Seiso
Transparency in data storage standardize Standardize Seiketsu
5 S. daily to do to create clarity Self-discipline Shitsuke
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5 S. Technique
This technique is as broad in Japan were used. Most people who have used this technique, believe that
this approach only for physical beauty and improve the work environment is not appropriate, but use it to
improve processes; organizations would be also very useful. 5 S. Apparently techniques in all aspects of life are
used. Many everyday problems can TYK. T this is resolved. Unfortunately, unlike other methods of quality in
the world using this powerful method to improve quality in the world, West is not known. In order to implement
this method can simply lists of Czech and certification by the author (Ho SK, 2005) has been prepared to use.
For example, using this technique, the Hong Kong based on previous successful Mvzhay, industry
government recently adopted a plan under which about 2500 people from countries undergoing industrial
training managers fall into this technique, and while the cost and budget plan will be financed through the
government and the person responsible for project implementation is developed techniques that visitors should
project over a two-year program to implement in industrial countries.
Re-engineer business processes and organization (BPR)
Hammer and Champ Reengineering have defined the following: re-thinking about the foundation and
structure, redesign processes as fundamental and radical organizations in order to achieve tangible and
significant improvements that the same critical functions such as company expenses quality, service and speed
performance of the organization takes place. Actually makes reengineering managers to look at this old and
traditional processes and their organizations have committed to it that your focus and attention focused on their
customers. Mother and leader of many companies in the world through the application and re-engineer their
present state has found. Companies that re-engineering techniques have been used to considerable results have
found such as:
• Improve customer relations
• Lower life cycle in relation to markets and marketing
• increased ability to produce company
• Reduce defects and imperfections
• increased ability to benefit companies
In fact, some re-engineers techniques known and certain uses in order to improve organizational results
and more efficient traditional organization structure. This technique method such as accurately defining the
work processes, precision measurement of it, and re-engineers the organization Fndhay to improve customer
satisfaction and uses various other methods.
Quality control (QCC)
Quality control circles in fact a small group composed of individuals and corporate employees who are
working together to have things like this way to improve organizational performance, respect for individuals and
employees, creating working groups with high morale and improved through the development potential without
unqualified to help group members.
The Japanese have experienced that about 95% of quality problems in many organizations can through
a simple quality control methods such as the seven quality control tools (7QC) is fully resolved
The seven tools are:
• Parity
• cause and effect diagrams
• Rating Info
• Data recording sheet
• Histogram
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• Control Tables and Graphs
This tool will help to control the quality of Brainstorming sessions to take place systematically and critically the
existing problems and to speed analysis.
ISO 9000 (ISO 9000)
ISO 9000 family groups consisting of seven types of standards that are being burst. Seven out of these
standards, only the standards are important and noteworthy include: ISO 9003; ISO 9002; ISO 9001. In fact,
approximately 99% of companies registered in Ayzvhay type ISO 9001, ISO 9002 are. 14 standard remains the
only sentence that guide and help. The aims of this paper express only ISO 9001 is more detailed review that
was presented. In fact, ISO 9001 quality system is a model for quality assurance in the design, development,
production, installation and service. The standard model in quite Ja quality systems is provided by the ISO.
Lean production maintenance (TPM)
Japanese delegation at the 1972 Maintenance Company JIPM, this technique as one of the maintenance
units was defined. In fact, this system ensures that all equipment and facilities in every part of the organization
including design, manufacturing, construction and maintenance without fault in his working lifetime
consumption. Since the purpose of this technique to increase productivity and equipment is capable of
producing, as the term TPM is known as lean production management.
Comprehensive Quality Management Advanced Credit Model
One of the important features of this approach that can through a step by step process to achieve total
quality management. In addition, each of these stages can be separately and exclusively be. The results of each
stage separately also be evaluated. This feature is actually a huge advantage. Because companies can choose the
option that focuses on their activities. And even the possibility that even if the company did not step off, the
company can Brgdd previous steps.
This model actually a model is simple and flexible. In order to prove that this model provided by
TQMEX kind and efficient models and has a perfect management and quality aspects are good, I'm with Mr.
Fang questionnaire based on inspections and investigations of Japanese companies, Hong Kong and the UK
we've designed. The results of this study in the Journal of HO and Fung were published. Analysis of results
from research provided evidence that indicates similarities and differences in different companies is to
implement TQMEX. All companies to issue a comprehensive quality management TQM are very important and
it shows that TQM today just were not used in Japan but is a global approach.
Tuesday Question and final major consideration in the survey were told were:
1. Merit
2. Defects and defects
3. Possible improvements in their quality management systems (including ISO 900, or based on TQM)
Results and quality issues by executives in Japanese companies was presented, contain some important
information and suggestions regarding TQM can be used by companies that want the system to implement in
your company.
A) Company NEC
• Competence and merit: the company's employees focus on strategic objectives in competitive markets
• Perfect: the only requirement for presentation to foreign markets through ISO 9000 certification creates.
• Development: including call quality concepts such as: safety, environmental protection and so on. Their goals
and expand the dimensions and other issues.
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B) Sanyo Co.
• Competence and competency: creating consensus and collective agreements between the executives. Spirit of
giving members of the organization and promotion activities, reform and productivity in the organization
• Flaws and defects: indirect sectors organizations require greater compliance with TQM are at a greater
comparisons.
• Improvement and development: emphasis on human factors in the organization, led by senior managers.
Customer orientation throughout the organization.
C) Electricity Distribution Company, and Tokyo:
• Merit and competence: the staff entirely with the concept design - do - inspections - was introduced to the
reaction. Quality controls were very advanced.
• Perfect: managers and authorities to improve the organization and development activities and thus forgot about
the shape and appearance of action rather than primary surgery was considered.
• Progress: causes and develop a comprehensive quality management system was to specialized companies.
TQM organizations should be run by its managers, not by consultants TQM. These way managers must be fully
explained.
D) Novae Motor Company:
• merit and competence: All employees at every level of Sazma order according to the multitasking are
committed to the customer put miniature work together with the main methods of quality control personnel in
the system to approach were considered to improve the company.
• Defects and deficiencies: There were flaws in the runtime.
• Improvement: TQM concept in order to create strong foundation for organizations to continuously under any
circumstances is continued. Although it is natural that a comprehensive quality management concepts are
emphasized with regard to changing conditions, should be changed (according to environmental changes)
For example, according to the environment, or marketing strategy on employee satisfaction.
Evidence obtained from a successful implementation of TQM in companies around the world, this clearly shows
that as total quality management that organizations can travel through it to go wherever they want, or reach.
Expectations of the managers of this system are simply to create great changes in the organization with the goal
of being better.
So no problem to understand why these companies not only in the last two crises (oil crisis and the
Asian financial crisis) not only remain but have also grown. In fact, these companies during the past 50 years,
the foundation and its structure based on TQM principles have been laid, and their business models based on the
quality offered by leaders such as Deming, etc. (Ho S.K., 2005).
Despite differences in the ways that these types of companies to apply these companies however should always
and continually monitor a case than I have and it should have the ability to complete and it is organizational
learning. Mr. Deming died at age 90, but still favor the concept that the only and recreation, learning.
V. CONCLUSIONS AND CONCLUSIONS
This article about the concept of total quality management was to review this through the proper
perspective in order to progress and improve business processes achieve. Concept of integration requires a
comprehensive quality management systems and techniques are used in quality. Based on the experience
derived from implementation of comprehensive quality management system is achieved by Japanese companies,
realized that to implement a comprehensive quality management needs is a step by step process. Both theoretical
grounds, the personal experiences and results of studies confirming that it is to implement a comprehensive
quality management systems need to implement 5S, re-engineering, quality control circles, ISO 9000 and Lean
Production Management, which we It developed a comprehensive quality management models mentioned.
Also in this paper proved that the concept of total quality management model developed for all levels
of organizational and senior management is applicable to large organizations. As a result of this model is
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suitable for companies that want to be superior. More results are available for organizations that want to
progress in trade organizations and leading companies in the world achieve.
Furthermore, total quality management models can be developed as a system for achieving quality
awards and certificates such as the EQA used. This model, which is a comprehensive mechanism in order to
make strategic changes in the organization can be used. Using this model to move organizations toward the
improvement permanent and continuous business growth are targeted.
RESOURCES AND REFERENCE
[1]. Abraham, B. (1995). The last word: lesson of a lifetime in managing for quality, Quality World, pp. 30-32.
[2]. Baran dost, and Rambod Rahmani, Shadi (2003) Adaptive relationship between total quality management and
learning organization, Compass Magazine, Year XIII, No. 134.
[3]. Cassidy, M. (1996). Streamlining TQM (Experience from the 1994 Deming Prize Winner), Proceedings of the 1st
ICIT, Leicester Business School, pp. 315-320.
[4]. Dadras, Kaivan (2007), strategic relationship with total quality management, monthly insight, the eighteenth year,
No. 186.
[5]. Daniel L. Prajogo, Amirik, S, Sohal, (2006). The Relationship between organization Strategy, total quality
managment (TQM), and organization performance-the mediating role of TQM, european journal of operational
research 168.
[6]. Deming, W.E. (2002). Out of the Crisis, Cambridge, MIT Centre for Advanced Engineering Study.
[7]. Deming, W.E. (2003). The New Economics for Industry, Government, Education, Massachusetts Institute of
Technology, Center for Advanced Engineering Study, USA.
[8]. Hakes, C. (2005). The Self Assessment Handbook: For Measuring Corporate Excellence, Chapman & Hall, UK
[9]. Ho, S.K. (2004). TQM: An Integrated Approach? Implementing TQ through Japanese 5-S and ISO 9000, Kogan
Page, UK.
[10]. Ho, S.K. and Fung, C. (2005). Developing a TQM Excellence Model: Part 2, TQM Magazine, MCB, Vol. 7, No. 1,
pp. 24-32.
[11]. Neave, H.R. (2002). The Deming Dimension, SPC Press, Knoxville, Tennessee, p. 300.
[12]. Osada, T. (1999). The 5-S: Five Keys to a Total Quality Environment, Asian Productivity Organization, Tokyo.
[13]. Peters, T.J. and Waterman, R.H. (2002). In Search of excellence, Harper & Row, New York.
[14]. Samuel K. M. Ho. (2006). TQM and strategic change, Strategic Change Strat. Change, 8, pp. 73-80