Conducting internal audits is vital for assessing an organization's quality management system. Internal audits provide organizations with planned information from various sources to monitor and determine the health of their quality management system. A properly conducted internal audit can be beneficial for an organization by providing a useful tool to the auditee department, management representative, and top management if it is a value-added audit. This interactive program covers audit techniques, auditor characteristics, questioning techniques, non-compliances, corrective actions, and practical exercises like audit preparation and reporting.