Fayol Principles Applied To TCS


Published on

How Fayol Can Be Read And Understood via TCS as an example.

Published in: Business, Technology
No Downloads
Total views
On SlideShare
From Embeds
Number of Embeds
Embeds 0
No embeds

No notes for slide

Fayol Principles Applied To TCS

  1. 1. Organisation Incorporating Fayol’s Principles (from 1990-2010) By: Avni Ved #112 Deepankar Kapoor #76 Advertising, SIMC (UG) Copyright © Wondershare Software
  2. 2. Henry Fayol Fayol was a key figure in the turn-of-the- century Classical School of management theory. He saw a managers job as:  Planning (to foresee/anticipate and make plans)  Organizing (to provide the Function with all is needed for its smooth running: Supplies, Tools, Funding, Employees)  Commanding (to lead the people employed by the organisation)  Coordinating activities (to harmonise all actions of an Organisation in order to facilitate its smooth running and success)  Controlling performance (to verify if everything happens in accordance with defined plans, orders given, and accepted principles) Often termed as POCCC
  3. 3. Tata Consultancy Services Tata Consultancy Services (TCS) is a Software services consulting company headquartered in Mumbai, India. TCS is the largest provider of information technology and business process outsourcing services in Asia. In the early 1990s, the Indian IT outsourcing industry grew tremendously due to the Y2K bug and the launch of a unified European currency, Euro. TCS pioneered the factory model for Y2K conversion and developed software tools which automated the conversion process and enabled third-party developers and clients to make use of it. Copyright © Wondershare Software
  4. 4. Tata Consultancy Services Vision - to be one of the top 10 global companies by the year 2010. Values - Leading change, Integrity, Respect for the individual, Excellence, Learning and sharing. Mission – To help customers achieve their business objectives by providing innovative, best- in-class consulting, IT solutions & services. Make it a joy for all stakeholders to work with us. TCS has offices in 42 countries with more than 142 branches across the globe. The company is listed on the National Stock Exchange and Bombay Stock Exchange of India. Copyright © Wondershare Software
  5. 5. CEO Scalar Chain: Chain of superiors from Top of Management to the lowest rank. Global Global Corp There’s a clear line of authority Finance Affairs from top to bottom linking managers at all levels. Unity of Command: Global HRD Global R & D Each employee has one and only one boss Special Unity of Direction: North Initiatives A single mind generates a single America CEO plan and all play their part in that plan. Global EMEA Ibero Consulting America CEO Global GlobalAPAC Marketing Operations Source: www.tcs.com Copyright © Wondershare Software
  6. 6. Authority E-business Solutions of TCS – APAC (The right to give orders and the power to exact obedience) EnterpriseE-Commerce Enterprise Customer Supply Chain Business Applications & Internet Resource Relationship Management Intelligence Integration Services Planning Management Services Source: Think, Build & Operate – The TCS Strategy Copyright © Wondershare Software
  7. 7. E-Commerce & Internet Services Supply Chain Management Offers end-to-end e-commerce and TCS specializes in implementing Internet services, including strategy, implementation and total outsourcing. leading SCM products i2, SAP APO, Manugistics, Ariba & Oracle, using Division Include security consulting & audits, well-defined and proven methodology. intranet & extranet applications, web content development, web hosting, of Work etc. Specializing Business Intelligence encourages continuous To a variety of industries, ranging improvement in skills Enterprise Resource Planning from financial services to FMCG; and and the development of Integrate key business & management from large-scale enterprise-wide data processes, providing a high-level look warehousing projects to multiple improvements in to an organization’s business. integrated data marts. methods. (Enterprise visioning, prototype development, data conversion, etc. Enterprise Application Integration (EAI) Services Customer Relationship Mgmt Special focus on industry leaders CRM solutions enable companies to MQSI, Tibco, Seebeyond e-gate and select, acquire and retain long-term Webmethods. Also assists customers relationships with customers. These in integrating their ERP software with span the re-engineering of customer- other applications such as CRM & centric processes along with the SCM. design, dvlpment, implementation and packed solutions.Source: www.bcs.org and www.tcs.com Copyright © Wondershare Software
  8. 8. Centralization & Esprit de corps Consolidation APAC of management functions. Decisions are E-Commerce & Enterprise made fromInternet Services Resource Planning the top. Harmony and Customer Supply Chain cohesion Relationship among Management Management personnel. (source of Enterprise strength in Business Applications the Intelligence Integration organisation) Services Copyright © Wondershare Software
  9. 9. Order & Esprit de corps  All materials and personnel have a prescribed place, and they must remain there. Life Sciences Energy & BFSI & Healthcare Utilities Manufacturin Retail & Others g Distribution Tele Transportati Communicati on onsSource: TCS SEBI Document, 2004 Copyright © Wondershare Software
  10. 10. Personnel Tenure  Limited turnover of personnel. Lifetime employment for good workers.Source: www.citehr.com Copyright © Wondershare Software
  11. 11. Personnel Tenure & Remuneration TCS keeps industrys best employee retention rate Mumbai, Oct 16 ‘06(PTI) The countrys largest software exporter Tata Consultancy Services (TCS) today said it has maintained its position as the "employer of choice" with the best retention rate in the industry. The company, while announcing its second quarter results today, said that as many as 8,919 employees joined it in June-September period, taking its total headcount to 78,028 employees. The companys global human resources head S Padmanabhan said, "We continue to be the employer of choice in the industry with the best retention rate and this is helping us execute on the ground globally."SOURCE: http://www.highbeam.com/doc/1G1-152897541.html Copyright © Wondershare Software
  12. 12. Subordination of the individual & Equity TCS’ revenue growth was propelled by the Internet revolution. Management Consultancy Division  Human Resource Development (HRD),  Management Information Systems (MIS) and  Materials Management, offered strategic and operational solutions, working in close collaboration with software consultants. TCS is rated since 2001 in many surveys as the “Best Company to work for” Most of the freshers’ first preference includes TCS They offer the best salaries at par with global standards. Employees consider it as their safest job ever. (survey: business standard, 2006) Copyright © Wondershare Software
  13. 13. Equity Over time, TCS pioneered several best practices in the Indian IT industry. The company followed a unique factory approach in managing its functions including product development, creating new infrastructure and human resource management. In 1998, TCS generated revenues of Rs.10.83 bn, representing 11.1% revenue share of the Indian IT industry. Between 1994 and 2000, TCS’ revenues grew a significant 42% per annum. The success of TCS’ policies could be reflected from the fact that its annual employee attrition rate was 7.5% in 2000, a low rate, particularly in the Indian context. Business Today, India’s leading business publication, ranked TCS 10th in its list of 25 best employers in the country. Copyright © Wondershare Software
  14. 14. Initiatives The company viewed its employees as assets, which had to be efficiently utilized. TCS senior management constantly kept track of the vast intellectual assets, their skill sets, the status of projects on which they are working and the number of people available for being placed in other projects. TCS determined its manpower requirements based on inputs from senior consultants, who provided information changes in technology and the potential demand for new IT skills in the immediate future. This enabled the HR dept. to plan and schedule recruitment & training programmes. TCS took care of every aspect of personnel management, from recruiting to training programmes. Copyright © Wondershare Software
  15. 15. Discipline (No slacking, bending of rules.) TCS Earned appreciation from its clients as well as alliance partners.- One such famous partner, Microsoft’s CEO, Bill Gates said, “In TCS, we have an important global systems integrator partner that can be trusted to deliver. They combine deep domain and technical knowledge with a global delivery model that brings tremendous value to our customers.” “A combination of vision, reach and a cross section of deliverables to a range of industries, is the edge TCS has over others” – Scott Stallard, Senior VP and GM of Enterprise Storage and Servers at HP, complementing TCS on its achievements (2003). Copyright © Wondershare Software
  16. 16. Initiatives & Discipline The company was recognised for its ability to attract and retain work force, providing good opportunities for learning and development, and for offering its employees challenging assignments, including the opportunity to work for Fortune 500 companies. Copyright © Wondershare Software
  17. 17. Bibliography1. “The Kohli Touch,” www.india-today.com, April 16-30, 2000.2. The ICFAI Center for Management Research, c.2003, The ICFAI University Press.3. Anupama Katakam, “Software Successes,” www.frontlineonnet.com , August 31-September,20024. Shivananad Kanavi, “Megasoft,” Business India, June 07, 20045. “Assembly line software,” www.blonnet.com, July 19, 20006. Tata Consultancy Services recognised by HP for Excellence in Partnering; TCS Continues its tradition of Industry Recognition. Business Wire, April 20, 2004.7. “Flexibility in the delivery model is critical,” Financial Express, January 2, 20048. TCS Red Herring Prospectus, July 2005 Thank you ! Copyright © Wondershare Software