Earlier this year we saw the global launch of Dynamics CRM 2011, and according to key
analysts it’s already proving to be a world beater. In this session we’ll cover the key strengths
of CRM 2011, both on premise and online, as well as take a brief look into the future.
The session will also cover a deeper dive into the use of social media in the sales and
marketing arena. We’ll demonstrate how Dynamics CRM 2011 can help you create a central
view of social media activity as it relates to your business and how Dynamics CRM can help
extend your view of your customers and prospects.
Dynamics Day 2014: Microsoft Dynamics CRM - RoadmapIntergen
A sneak preview of the busy road ahead for Microsoft Dynamics CRM, with eight new releases scheduled for 2014 alone.
Dynamics Day is Australasia's leading event for users of Microsoft Dynamics. For those of you who couldn't make it along to the event, we have made all session content available online.
Top cloud CRM overview. Part 1 - Choosing the right CRM solutionEugene Zozulya
Cloud CRM is a software as a service, hosted in a public or private cloud, that allows users to access application and their data remotely. Hosted CRM software can be either single- or multi-tenant. Single-tenant means that each of the vendor’s servers contains one organization’s data. Multi-tenant means that computing resources (servers, databases, etc.) are shared among many different organizations.
Choosing the right CRM solution always a challenge, especially for enterprises. For many small and medium-sized businesses always costs associated with purchasing, installing and implementing a CRM system can greatly overshadow the benefits.
Cloud CRM with free trial can be an easy way to try out you key CRM processes without upfront investments
Salesforce and Dynamics 365 seeLogic april 2017SeeLogic LTD
Salesforce and Dynamics 365 feature comparison. We are often asked to present this, so please see a generic version. For more detailed info, contact us at info@seelogic.co.uk
Dynamics Day 2014: Microsoft Dynamics CRM - RoadmapIntergen
A sneak preview of the busy road ahead for Microsoft Dynamics CRM, with eight new releases scheduled for 2014 alone.
Dynamics Day is Australasia's leading event for users of Microsoft Dynamics. For those of you who couldn't make it along to the event, we have made all session content available online.
Top cloud CRM overview. Part 1 - Choosing the right CRM solutionEugene Zozulya
Cloud CRM is a software as a service, hosted in a public or private cloud, that allows users to access application and their data remotely. Hosted CRM software can be either single- or multi-tenant. Single-tenant means that each of the vendor’s servers contains one organization’s data. Multi-tenant means that computing resources (servers, databases, etc.) are shared among many different organizations.
Choosing the right CRM solution always a challenge, especially for enterprises. For many small and medium-sized businesses always costs associated with purchasing, installing and implementing a CRM system can greatly overshadow the benefits.
Cloud CRM with free trial can be an easy way to try out you key CRM processes without upfront investments
Salesforce and Dynamics 365 seeLogic april 2017SeeLogic LTD
Salesforce and Dynamics 365 feature comparison. We are often asked to present this, so please see a generic version. For more detailed info, contact us at info@seelogic.co.uk
SugarCRM is an innovative and affordable CRM (Customer Relationship Management) solution that automates your core sales, customer service and marketing processes. SugarCRM is designed for every individual who engages with customers: sales professional, marketers, customer support agents and executives.
Loaded is an Australian SugarCRM Platinum Partner, providing consulting, implementation, integration, customisation, hosting and support services.
A comparative study was carried out to find the right CRM for Multicoreware, a silicon valley based Heterogeneous computing firm which is on the growth trajectory.The study was conducted based on three main criteria- Features, Cost and support .
Please note, this is done purely based on trial, market data and the capability to meet the demands of Multicoreware.
If you are looking at a low cost yet flexible tool which will handhold you to transition from Excel or other tools our finding could be a good bet. Big players will be there anyway. We would certainly like to put our bet on them. But they are just like credit cards. If you don't use it wisely you may end up shelling out a lot of money for support, integration and customization. Why not pick up a small flexible CRM and grow together......:-).
Yes we cannot compromise on certain things like Security, Migration etc..... We need to make sure, that is taken care of..
CRM in 2016 top new features to lead your company to a competitive CRM victory!Subhakar Rao Surapaneni
The presentation unfolds a sneak peek on the top new features of dynamic CRM process of 2016. It also explains how the fully integrated cloud-based features will function with a series of enhancements that will enable CRM users to govern and route issues to specific person from the specific team rather than one person act as a funnel. Further, customer engagement through CRM new features will help enterprises create long-term relationships through support from optimized sales and marketing alignment at the back-end.
Three practitioners, entrepreneurs, and implementors of CRM talk about their experience with Salesforce, Microsoft Dynamics XRM/CRM, Nutshell CRM, Pipedrive, AgileCRM, and Prosperworks. None of the speakers were paid, so it's an honest experience based testimonial on how and why to choose certain CRM tools.
Loaded Technologies is a consulting firm that designs and delivers smart solutions to unlock your customer potential, utilising CRM (Customer Relationship Management), Web, Marketing Automation and Business Intelligence software.
Our capabilities: CRM breadth & depth, backed by strategic, operational and technology expertise:
- Business strategy and execution: Top tier management consulting and executive leadership experience.
- Technology depth and breadth: delivering and supporting complex integrations and deployments.
- CRM breadth: 30+ years in total CRM experience
We've partnered with leading CRM (Customer Relationship Management), Web, Marketing Automation, and Business Intelligence software companies, including SugarCRM, HubSpot, Pardot and JasperSoft to bring their products to the Australian market.
Oracle vs Salesforce.com Case Analysis: Competition on Hosted CRMDemin Wang
Oracle vs Salesforce.com Case Analysis: Competition on Hosted CRM. In order to compete with salesforce.com in On Demand CRM as well as maximize profits from the Siebel acquisition Oracle needs to:
Add on to the hosted CRM services acquired with the acquisition of Siebel
Optimize Siebel’s packaged software line
Our Recommendation:
Develop a more nimble and customizable product
Target small and medium businesses
Offer a competitive price
Highlights from the SharePoint Conference 2011Intergen
Robert Stewart, Intergen's Solution Specialist presented his highlights from the SharePoint Conference 2011 to the Wellington SharePoint User Group session on 27 October 2011.
TechEd NZ 2014: Intelligent Systems Service - Concept, Code and DemoIntergen
TechEd New Zealand 2014 - WIN311 - Jonny Lin
'Internet of Things' is the next big thing, by 2020 there is expected to be billions devices connected to the internet, evolving IoT into a trillion dollar industry. Recognizing the upcoming opportunity and challenges IoT will bring, Microsoft released the Intelligent Systems Service (ISS), a service built on top of Azure designed to help developers connect, manage and capture data from IoT devices. This sessions aims to give a high level overview of ISS, walk through a sample project encompassing all the moving parts, dive into the code of a demo application sending data and alarms up into ISS, then create a web portal to call actions and do firmware updates on the device.
SugarCRM is an innovative and affordable CRM (Customer Relationship Management) solution that automates your core sales, customer service and marketing processes. SugarCRM is designed for every individual who engages with customers: sales professional, marketers, customer support agents and executives.
Loaded is an Australian SugarCRM Platinum Partner, providing consulting, implementation, integration, customisation, hosting and support services.
A comparative study was carried out to find the right CRM for Multicoreware, a silicon valley based Heterogeneous computing firm which is on the growth trajectory.The study was conducted based on three main criteria- Features, Cost and support .
Please note, this is done purely based on trial, market data and the capability to meet the demands of Multicoreware.
If you are looking at a low cost yet flexible tool which will handhold you to transition from Excel or other tools our finding could be a good bet. Big players will be there anyway. We would certainly like to put our bet on them. But they are just like credit cards. If you don't use it wisely you may end up shelling out a lot of money for support, integration and customization. Why not pick up a small flexible CRM and grow together......:-).
Yes we cannot compromise on certain things like Security, Migration etc..... We need to make sure, that is taken care of..
CRM in 2016 top new features to lead your company to a competitive CRM victory!Subhakar Rao Surapaneni
The presentation unfolds a sneak peek on the top new features of dynamic CRM process of 2016. It also explains how the fully integrated cloud-based features will function with a series of enhancements that will enable CRM users to govern and route issues to specific person from the specific team rather than one person act as a funnel. Further, customer engagement through CRM new features will help enterprises create long-term relationships through support from optimized sales and marketing alignment at the back-end.
Three practitioners, entrepreneurs, and implementors of CRM talk about their experience with Salesforce, Microsoft Dynamics XRM/CRM, Nutshell CRM, Pipedrive, AgileCRM, and Prosperworks. None of the speakers were paid, so it's an honest experience based testimonial on how and why to choose certain CRM tools.
Loaded Technologies is a consulting firm that designs and delivers smart solutions to unlock your customer potential, utilising CRM (Customer Relationship Management), Web, Marketing Automation and Business Intelligence software.
Our capabilities: CRM breadth & depth, backed by strategic, operational and technology expertise:
- Business strategy and execution: Top tier management consulting and executive leadership experience.
- Technology depth and breadth: delivering and supporting complex integrations and deployments.
- CRM breadth: 30+ years in total CRM experience
We've partnered with leading CRM (Customer Relationship Management), Web, Marketing Automation, and Business Intelligence software companies, including SugarCRM, HubSpot, Pardot and JasperSoft to bring their products to the Australian market.
Oracle vs Salesforce.com Case Analysis: Competition on Hosted CRMDemin Wang
Oracle vs Salesforce.com Case Analysis: Competition on Hosted CRM. In order to compete with salesforce.com in On Demand CRM as well as maximize profits from the Siebel acquisition Oracle needs to:
Add on to the hosted CRM services acquired with the acquisition of Siebel
Optimize Siebel’s packaged software line
Our Recommendation:
Develop a more nimble and customizable product
Target small and medium businesses
Offer a competitive price
Highlights from the SharePoint Conference 2011Intergen
Robert Stewart, Intergen's Solution Specialist presented his highlights from the SharePoint Conference 2011 to the Wellington SharePoint User Group session on 27 October 2011.
TechEd NZ 2014: Intelligent Systems Service - Concept, Code and DemoIntergen
TechEd New Zealand 2014 - WIN311 - Jonny Lin
'Internet of Things' is the next big thing, by 2020 there is expected to be billions devices connected to the internet, evolving IoT into a trillion dollar industry. Recognizing the upcoming opportunity and challenges IoT will bring, Microsoft released the Intelligent Systems Service (ISS), a service built on top of Azure designed to help developers connect, manage and capture data from IoT devices. This sessions aims to give a high level overview of ISS, walk through a sample project encompassing all the moving parts, dive into the code of a demo application sending data and alarms up into ISS, then create a web portal to call actions and do firmware updates on the device.
Windows Accelerate IT Pro Bootcamp: Devices (Module 7 of 8)Intergen
We ran the "Windows Accelerate IT Pro Bootcamp" one day hands-on workshop in early June 2014. These eight modules were designed to get IT managers, project managers, sysadmin and devops up to speed with the new Windows 8.1 and Office 2013. The bootcamp focused on how to move off earlier versions of Windows and Office to a modern desktop and tablet platforms with the latest security and mobility technologies.
Keep an eye in our SlideShare feed for all eight modules:
Windows Accelerate IT Pro Bootcamp: Introduction (Module 1 of 8)
Windows Accelerate IT Pro Bootcamp: Platform Delivery (Module 2 of 8)
Windows Accelerate IT Pro Bootcamp: Windows ToGo (Module 3 of 8)
Windows Accelerate IT Pro Bootcamp: Security (Module 4 of 8)
Windows Accelerate IT Pro Bootcamp: UE-V (Module 5 of 8)
Windows Accelerate IT Pro Bootcamp: App-V (Module 6 of 8)
Windows Accelerate IT Pro Bootcamp: Devices (Module 7 of 8)
Windows Accelerate IT Pro Bootcamp: Closing (Module 8 of 8)
For other events (Intergen or Microsoft Community) check our events page at http://www.intergen.co.nz/upcoming-events/
TechEd NZ 2014 - DCIM211 - Aben Samuel
This session with take IT Pros, Managers through various aspects of Azure, but with a focus on SharePoint and how organizations should be looking at Azure with regards to: 1. Hybrid Approach 2. Complete Warm SharePoint Platform 3. Disaster Recovery , Business Continuity The session would also look into some of the newer features that have been made available recently and also look into some of the experiences with deploying SharePoint implementations on Azure.
.In this fast-paced seminar, Paul O’Donohue from Sales STAR looked at how to grow sales in the current environment, and how customer relationship management (CRM) solutions can support this objective.
The growth and complexity of record keeping, the cost of current solutions and a dependency for staff to behave like records managers makes the implementation, deployment and realisation of the benefits of enterprise content management difficult, time consuming and expensive to achieve.
Seminar held in Auckland on 16 August and Wellington on 17 August.
Is Agile Software Development the silver bullet you are looking for? Enterprise Applications Practice Principal, Joe Newton gives a 200-level view of Agile at Intergen.
This presentation looks at the implications of adopting an Agile Software Development approach; the responsibilities it puts on the business team, and the discipline it requires of the technical team.
And finally it explores some of the common complications that can arise in an Agile Software Development environment and some strategies for addressing them.
"CRM Anywhere: Sales Mobility is a Reality" will give you insights into Microsoft Dynamics CRM Mobility for today and the future. Find out the benefits of a mobile solution, the top pressures that motivate mobile selling and what sales teams are asking for.
Learn about different use cases and how to enable the dynamic business.
Dynamics Day 2013 Microsoft Dynamics NAV Product Update and RoadmapIntergen
Dynamics Day 2013 is focused on giving Microsoft Dynamics users the information they need to get the most out of their investments in the Dynamics range, or to help organisations who are considering any of these solutions insights into what’s possible and what’s on the roadmap in the future.
Following the release of Dynamics NAV 2013 R2, Craig Keenan provides an update into the latest developments and the future of Dynamics NAV.
Ben Gracewood Mobility: The changing face of businessIntergen
Presented by Ben Gracewood - a Windows Phone MVP and avid fan of gadgets. Ben provides insight on the mobility space at an Intergen Twilight Seminar. To help listeners understand the market trends, the opportunities, and how organisations can take advantage of this new technology wave.
This Twilight seminar provided insight on the following:
* Mobile usage trends, including predictions about mobile web browsing versus ‘traditional’ browsing
* Mobile sales trends
* Opportunities in the mobile space and how your organisation can leverage them (context, location and immediacy)
* Issues that can occur during mobile development
* Architecture approaches
* Mobile tools
* Real world examples
This is targeted at executives and architects interested in learning more about the pending impact mobility and mobile devices will have on their businesses.
TechEd NZ 2014: Delivering end-to-end Video Experiences with Azure Media Serv...Intergen
TechEd NZ 2014 - DEV312 - James Carpinter
Video is transforming how organizations create compelling customer experiences and how they share knowledge and engage with employees. The reality is challenging though: how do you provide a first class experience on an ever-expanding range of browsers and devices, and all while managing cost? Come see how Azure Media Services allows developers to build sophisticated media workflows to ingest, encode, encrypt, package and deliver any content, at any time, in any place and on any device.
Dynamics Day 2013 Preparing Your business for changeIntergen
Dynamics Day 2013 is focused on giving Microsoft Dynamics users the information they need to get the most out of their investments in the Dynamics range, or to help organisations who are considering any of these solutions insights into what’s possible and what’s on the roadmap in the future.
Why do IT projects struggle? With careful planning and proper change management, organisations can improve the likelihood of a successful solution implementation. Intergen’s James Page and Mark Anderson provide an overview of change management, and how balancing the needs of people, processes and technology can help to deliver more successful outcomes.
Dynamics Day 2016: connecting people and strategyIntergen
Connecting people and strategy is vital for engagement and successful transformation. Leah Fisher from ON-Brand Partners provides a perspective on how to achieve this connection.
Dynamics Day 2016: getting real insight into your business with Power BIIntergen
JUCY’s Tristin King shares JUCY’s BI journey and the associated business benefits – from project to implementation, lessons learned and wins along the way…
eSavvy Top 5+1 Reasons Why Companies Use Microsoft Dynamics CRMDaniel Dornak
Take a tour with the Managing Director of the 2012 Microsoft CRM Partner of the Year in Australia to discover the power of Microsoft Dynamics CRM. Find out how to navigate in Dynamics CRM 2011, how to improve your sales productivity by focusing on opportunities with the highest revenue or by closing deals faster, learn how to repeat Marketing campaigns with the highest ROI or how to impress your customers with fast and efficient service.
eSavvy - Top 5+1 Reasons Why Companies Use Microsoft Dynamics CRMDaniel Dornak
Take a tour with the Managing Director of the 2012 Microsoft CRM Partner of the Year in Australia to discover the power of Microsoft Dynamics CRM. Find out how to navigate in Dynamics CRM 2011, how to improve your sales productivity by focusing on opportunities with the highest revenue or by closing deals faster, learn how to repeat Marketing campaigns with the highest ROI or how to impress your customers with fast and efficient service.
Welcome to the next level of ecommerce capabilities in our latest release version 6.5 of the Digital Commerce Engine™ software. In this webinar we will discuss some of the key highlights including our fully integrated subscription and billing management, advancements to our Digital Commerce API™.
Extending the reach of the business application to more users in the organization leads to better data management and better access to information.
After a short intro on Microsoft Dynamics AX you will learn about the new MS Office Add-ins for Microsoft Dynamics AX and discover the mobile capabilities for end users within the travel and expense module.
Learn how to create state-of-the-art, self-service BI solutions for Dynamics AX 2012 using SQL Server 2012 PowerPivot for SharePoint, BISM and Power View.
CRMIT : Oracle CRM On Demand to Fusion CRM Migration success storyNaga Chokkanathan
This presentation talks about CRMIT 's successful migration from Oracle CRM On Demand #CRMOD to Fusion CRM.
For More details, visit us at http://www.crmit.com/ or http://blog.crmit.com/
In this presentation, Perficient leverages its extensive SharePoint user experience design, customization, and implementation expertise to guide you in understanding the criticality of SharePoint user experience (UX) in driving user adoption, and to provide you with user experience best practices in the areas of information architecture and visual design, technical configuration and customization, and user experience server deployments.
Our Robust Processes and Methodologies have been successfully tried and tested for over two decades with our clients. We have strong software engineering and service processes.Our operations have been certified as ISO 9001:2008 by American Quality Assessor (AQA). Our global operations spread across USA, Canada, Europe and India have won over 150 satisfied customers.
Creating intelligent content: How to automate personalised, one-to-one market...Intergen
Now more than ever as organisations we need to accelerate our digital engagement and use our content intelligently, sensitively and helpfully.
One of the only ways to connect with customers is digitally, and so the challenge for us as brands is how do we deliver a relevant and engaging experience at scale? And, within that, how do we make sure that we're tailoring the right content, to reach our audiences in the right ways, at the right time?
In this webinar, we'll discuss the importance of personalisation in delivering an outstanding customer experience and the challenges marketers face when it comes to delivering true one-to-one personalised journeys. We will then look how Episerver's new Content Intelligence and Content Recommendations can, through the power of AI, help marketers gain deep content insights and automate true one-to-one, personalised marketing at scale.
The Coronavirus pandemic had a profound impact on the way we work. Almost overnight, organisations have had to learn how to work remotely – and collaborate effectively – often by the most expedient means possible.
The good news is that the flexible, remote working practices and tools that always seemed like a good idea in principle, have now been tested under extreme conditions and, in many cases, have been proven to be highly effective. To maintain the momentum and continue to realise the benefits, it's essential that we balance that flexibility and immediacy with governance and management. This is particularly true with 'easy to use' tools designed with user empowerment at their heart, such as Microsoft Teams, Zoom and others.
In this webinar, we explore common pain points and problems arising from the explosive growth of these tools and potential solutions to those problems. We will hear from Anthony Martino, IT Operations Manager at flybuys (Australia), on how they plan to balance user empowerment with effective governance and management. We will look at practical approaches available to all customers, to continue realising the benefits of flexible working in a secure, streamlined and controlled manner.
For more information visit https://www.intergen.co.nz/ReimagineWork/ #ReimagineWork
Customer Insights: It's time to get personalIntergen
During this webinar, Qassem Naim, Head of Data and Tech at FCB NZ (one of the largest global advertising agencies) joined us to discuss how excellent customer experience starts by getting personal. To do this right, it is important to understand how each customer interacts with your business. We then looked at how the Dynamics 365 Customer Insights platform can help you unify customer data from any touchpoint and personalise the buying experience for each customer through AI-driven insights and recommendations.
For more information visit https://www.intergen.co.nz/ReimagineWork/ #ReimagineWork
Working Remotely with Microsoft TechnologiesIntergen
Keeping with the #ReimagineWork theme, we ran the "Working Remotely with Microsoft Technologies" webinar - conducted with Microsoft Teams live event - where we discussed covering remote working with Microsoft Azure Windows Virtual Desktop and communication with Microsoft Teams.
Watch the recording https://www.youtube.com/watch?v=cBWkoPbw5kc to see how you can use Microsoft Azure technology to create and deploy Windows desktop images that run on the cloud, accessible from web browsers, Windows and MacOS clients as well as Android and iOS apps, giving your employees access to the same tools they would normally have through your physical desktop deployments.
Business Change Management is more than just sending out a few emails, doing a bit of training and writing a new policy. It is about understanding the things that make the business unique, working with people to find out how the change will actually affect them and how they feel about it. You can then provide them with the right information and tools to comfortably and confidently transition to the new system.
Equally, it’s not a one off, hit and run activity. Supporting people as they transition to new ways of working should be ongoing throughout the life of a project and beyond.
This approach leads to the development of a change strategy, creation and delivery of communications and training resources, and the facilitation of all staff training.
Working with people to understand their needs and then coming up with practical and creative ways to address them allows you to come up with targeted approaches to getting people on board.
It’s hard not to be inspired by someone who is actually excited and committed to change. Alternatively, change is never successful when a solution is thrown in and people feel that leaders are ‘doing it to them, not with or for them’.
Enters InterConnect, a proven approach that focuses on what your business wants to achieve and then works with your people leaders to give them the skills and confidence to support their teams through the transition. The approach is based on having conversations, providing an open forum for teams to discuss the changes and giving your leaders the knowledge and skills to maintain the drive for change.
With more than 50,000 new malware created every day organisations can no longer afford to risk the financial and reputational impacts of a security or data breach, which can be too much for a business to recover from. Because of this, IT managers face increasing scrutiny and pressure from CEOs, managing directors and boards to prove that they are keeping the organisation secure.
The changing threat landscape means organisations need to be vigilant and smarter about security. While businesses still face threats from infected devices and malware, attackers have also moved beyond that. For example, there is an increasing number of targeted email attacks with cyber criminals spending time to monitor communications so they can imitate emails that are so sophisticated that even relatively savvy users will open them.
This webinar will explore the building blocks required to ensure you have the roadmap required to best protection against cyber attacks. We will provide you with a high level view of the following topics:
· Audit and discovery – What are your weaknesses and are you compliant?
· Education – Do your employees know when not to open that attachment?
· Policy – Do you have the right policies for your industry?
· Technology – Where to start and what has changed?
Dynamics Day 2016: Microsoft Dynamics 365 first lookIntergen
James Page and Steven Foster give the first Australasian public viewing of Microsoft’s new business platform as a service, Dynamics 365, and explore the foundations underpinning future Digital Transformation success.
Dynamics Day 2016: CRM Field Service and Project ServiceIntergen
Steven Foster and Microsoft’s Scott Smedley look at how Field Service and Dynamics Portals can change the way you serve your customers, ensuring you provide an intelligent and data-driven engagement that empowers employees and customers.
Generative AI Deep Dive: Advancing from Proof of Concept to ProductionAggregage
Join Maher Hanafi, VP of Engineering at Betterworks, in this new session where he'll share a practical framework to transform Gen AI prototypes into impactful products! He'll delve into the complexities of data collection and management, model selection and optimization, and ensuring security, scalability, and responsible use.
Encryption in Microsoft 365 - ExpertsLive Netherlands 2024Albert Hoitingh
In this session I delve into the encryption technology used in Microsoft 365 and Microsoft Purview. Including the concepts of Customer Key and Double Key Encryption.
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
A tale of scale & speed: How the US Navy is enabling software delivery from l...sonjaschweigert1
Rapid and secure feature delivery is a goal across every application team and every branch of the DoD. The Navy’s DevSecOps platform, Party Barge, has achieved:
- Reduction in onboarding time from 5 weeks to 1 day
- Improved developer experience and productivity through actionable findings and reduction of false positives
- Maintenance of superior security standards and inherent policy enforcement with Authorization to Operate (ATO)
Development teams can ship efficiently and ensure applications are cyber ready for Navy Authorizing Officials (AOs). In this webinar, Sigma Defense and Anchore will give attendees a look behind the scenes and demo secure pipeline automation and security artifacts that speed up application ATO and time to production.
We will cover:
- How to remove silos in DevSecOps
- How to build efficient development pipeline roles and component templates
- How to deliver security artifacts that matter for ATO’s (SBOMs, vulnerability reports, and policy evidence)
- How to streamline operations with automated policy checks on container images
PHP Frameworks: I want to break free (IPC Berlin 2024)Ralf Eggert
In this presentation, we examine the challenges and limitations of relying too heavily on PHP frameworks in web development. We discuss the history of PHP and its frameworks to understand how this dependence has evolved. The focus will be on providing concrete tips and strategies to reduce reliance on these frameworks, based on real-world examples and practical considerations. The goal is to equip developers with the skills and knowledge to create more flexible and future-proof web applications. We'll explore the importance of maintaining autonomy in a rapidly changing tech landscape and how to make informed decisions in PHP development.
This talk is aimed at encouraging a more independent approach to using PHP frameworks, moving towards a more flexible and future-proof approach to PHP development.
UiPath Test Automation using UiPath Test Suite series, part 3DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 3. In this session, we will cover desktop automation along with UI automation.
Topics covered:
UI automation Introduction,
UI automation Sample
Desktop automation flow
Pradeep Chinnala, Senior Consultant Automation Developer @WonderBotz and UiPath MVP
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
The Art of the Pitch: WordPress Relationships and SalesLaura Byrne
Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes?
All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.
Key Trends Shaping the Future of Infrastructure.pdfCheryl Hung
Keynote at DIGIT West Expo, Glasgow on 29 May 2024.
Cheryl Hung, ochery.com
Sr Director, Infrastructure Ecosystem, Arm.
The key trends across hardware, cloud and open-source; exploring how these areas are likely to mature and develop over the short and long-term, and then considering how organisations can position themselves to adapt and thrive.
Observability Concepts EVERY Developer Should Know -- DeveloperWeek Europe.pdfPaige Cruz
Monitoring and observability aren’t traditionally found in software curriculums and many of us cobble this knowledge together from whatever vendor or ecosystem we were first introduced to and whatever is a part of your current company’s observability stack.
While the dev and ops silo continues to crumble….many organizations still relegate monitoring & observability as the purview of ops, infra and SRE teams. This is a mistake - achieving a highly observable system requires collaboration up and down the stack.
I, a former op, would like to extend an invitation to all application developers to join the observability party will share these foundational concepts to build on:
Essentials of Automations: Optimizing FME Workflows with ParametersSafe Software
Are you looking to streamline your workflows and boost your projects’ efficiency? Do you find yourself searching for ways to add flexibility and control over your FME workflows? If so, you’re in the right place.
Join us for an insightful dive into the world of FME parameters, a critical element in optimizing workflow efficiency. This webinar marks the beginning of our three-part “Essentials of Automation” series. This first webinar is designed to equip you with the knowledge and skills to utilize parameters effectively: enhancing the flexibility, maintainability, and user control of your FME projects.
Here’s what you’ll gain:
- Essentials of FME Parameters: Understand the pivotal role of parameters, including Reader/Writer, Transformer, User, and FME Flow categories. Discover how they are the key to unlocking automation and optimization within your workflows.
- Practical Applications in FME Form: Delve into key user parameter types including choice, connections, and file URLs. Allow users to control how a workflow runs, making your workflows more reusable. Learn to import values and deliver the best user experience for your workflows while enhancing accuracy.
- Optimization Strategies in FME Flow: Explore the creation and strategic deployment of parameters in FME Flow, including the use of deployment and geometry parameters, to maximize workflow efficiency.
- Pro Tips for Success: Gain insights on parameterizing connections and leveraging new features like Conditional Visibility for clarity and simplicity.
We’ll wrap up with a glimpse into future webinars, followed by a Q&A session to address your specific questions surrounding this topic.
Don’t miss this opportunity to elevate your FME expertise and drive your projects to new heights of efficiency.
2. Dynamics CRM Update and Roadmap
Agenda
Introduction
Dynamics CRM Update (10mins)
Dynamics CRM Roadmap (10mins)
Social Media and CRM (15mins)
Lets see it in Action! (5mins)
Questions
3. Dynamics CRM Update and Roadmap
Steven Foster: CRM Product Manager
My role is to drive the Microsoft CRM business,
delivery and partner relationships
People call me passionate about CRM and even an
evangelist!
I have been working in the field of CRM for over 12
years, implemented many CRM and xRM solutions and
have experience across a broad range of CRM
technologies, industries and countries.
5. Dynamics CRM Update and Roadmap
Is a flexible business application that helps organisations increase
business productivity and drive connections across people, processes
and ecosystems
Industry Solutions Custom
Sales Productivity Customer Care Marketing
– Grants 360 Applications
Core CRM Extended CRM
xRM Framework
6. Dynamics CRM Update and Roadmap
The focus of CRM 2011
Microsoft Dynamics CRM 2011 delivers The Power of
Productivity through familiar, intelligent and connected
experiences for people inside and outside an
organisation
Familiar – natural and
personal
Intelligent – insight and
actionable Connected –
collaborative and
integrated
7. Dynamics CRM Update and Roadmap
Business at a Glance
Over 2,00,000 users in more Regional datacenters in the
than 80 countries with 40+ Americas, EMEA, and APAC
languages
Multi-tenant architecture for
Over 30,000 customers from cloud and on-premises
small to enterprise deployment
Over 1,200 software and Developer symmetry between
services partners with Dynamics our cloud and on-premises assets
CRM competency for integration and extensibility
Over 100 service providers More value for less helps
hosting Dynamics CRM customers make the most of their
solutions investments
8. Dynamics CRM Update and Roadmap
FORRESTER -Medium
“Microsoft Dynamics
CRM shines by offering
flexibility for large and
midsized organisations.”
~ Bill Band
9. Dynamics CRM Update and Roadmap Over 500
enhancements
Lots of Features ...
Business Process Management
Personalization
• Multiple application use/switching
• Intelligent choice controls
Customization and Extensibility
• Forms designer
• System views
• Business org. modeling • Dynamic forms • Visualization Designer
• Tree based designer • Navigation shortcuts • Customizable dashboards
• Hyperlink support in prompts • Flexible filtering and search • “Any to Any” relationships
• Static & dynamic response types for prompts • View selection persistence • Multi-factor authentication
• Custom workflow activity • Personalized synch folders • Interactive override for Field Level Security
• Import/export process definition • Personalized reading pane • Global Jscript libraries
• AppFabric integration • HIPAA certifiable
• Interactive workflow Customer Care
• Custom activities Management and Administration
Content Management • Customer care dashboard • Multi-nation setup
• Track changes • Case modeling • Claims based set-up configuration
• Version control • KB article customization • Server admin automation
• Automatic folder creation • Workload management • Organization management automation
• Secure file sharing • Flexible queues • Simple Internet-facing deployment
• Quick preview • Business/contact center goals • MUI upgrades
• Simultaneous editing • System-wide auditing • Org. update/upgrade
• Single sign-in • Tenant by tenant upgrade migration
• Text search with documents Sales • Server farm updates
• Quota management • Deployment Web-Services
• Team selling capabilities
User Experience
• Connections Integration
• Native Outlook search experience
• Custom currency • Azure Service Bus integration
• Column filters
• Sales dashboard • Firewall tunneling
• email template support
• Write-in products • Bulk data load
• Outlook Social Connector
• Negative price support
• Record counts
Solution Management
• Re-occurring meetings
Marketing • Solutions hosting
• Meetings bi-directional synch
• Marketing dashboard • Solution lifecycle management
• Context menus
• Dynamic Marketing Lists • Managed properties
• Accessibility compliance
• Bulk update • Community rankings
• Voice recognition tools support
• Rich CRM emails • Listings details and management
• Outlook follow-up/reminders
• Improved Data Import Wizard • Search and navigation
• Outlook categories on CRM records
• Data cleansing enhancements
• Data mapping
11. Dynamics CRM Update and Roadmap
Roadmap May 2011 Highlights
Microsoft is committed to the “power of choice”
allowing flexibility with deployment
Microsoft Dynamics CRM will continue to “harness and
surface” the collaboration capabilities from Microsoft
SharePoint, Microsoft Lync, and Microsoft Office.
Improved provisioning and evaluation of Microsoft
Dynamics Marketplace solutions
12. Dynamics CRM Update and Roadmap
Summary of Dynamics CRM Online Q4 2011 Update
Unified Office Enterprise Feature Social
365 Experience* Cloud Enhancements (Wave 1)
Unified Identity New BI Capabilities Activity
Provisioning Federation Feeds
Enhanced Dialogs
Unified Billing** In-Region Windows Phone 7
Disaster Enhanced Data Activity Feeds App
Unified Recovery Cleansing
Administration
Industry
Certifications
16. Social Media and CRM
Agenda
What is Social Media and why does it matter?
How does Social Media relate to your organisation?
Microsoft Dynamics CRM and Social Media
Summary, discussion, and questions
17. What is Social Media?
The term social media refers to the use of web-
based and mobile technologies to turn
communication into interactive dialogue.
23. Social Media and CRM
But: It’s Just People
People talk, just as they breath, eat and sleep
People also listen
An extension of the dinner table conversation
Same rules
Same behaviour
24. Social Media and CRM
Social CRM
Whether organizations like it or not, customers are
going to utilize social technologies to participate in
conversations, post thoughts and observations or
complain about your products and services
You can choose to listen and engage customers
through these new channels or ignore them
Conventional wisdom says that the former is the
preferred option
26. Social Media and CRM
What can you get out of Social Media?
Customer intelligence
Reputation monitoring
+ Effort
Lead generation
Customer service
+ Risk
Public relations
+ Reward
Campaign management
28. Social Media and CRM
OMG! A Mention!
What do you do when your Social CRM Tool detects a
mention?
29. Social Media and CRM
Tone
Each network has its own tone
Unwritten rules and expectations
E.g. Twitter: don’t auto-tweet other feeds
Don’t auto-DM new followers
30. Social Media and CRM
Detecting Tone
Lurk before wading in
This means being engaged and online BEFORE an
event
Example: BP Gulf oil spill PR
Result: @BPGlobalPR
34. Social Media and CRM
Viral Effect
AKA “Network Effect”
I tell 10 friends, who each tell 10 more.
Inverse law: the harder you try, the less likely it will
happen.
Due to bullshit detection?
36. Social Media and CRM
Reaction
Don’t over react.
What would you do if someone made an incorrect
statement at a dinner party?
What if they were angry?
What about if someone was obviously an idiot?
37. Social Media and CRM
REACTION
http://www.wired.com/dangerroom/2009/01/usaf-blog-respo/
39. Social Media and CRM
What can you get out of Social Media?
Customer intelligence
Reputation monitoring
Lead generation + Effort
Customer service + Risk
Public relations + Reward
Campaign management
41. Social Media and CRM
What does it look like?
Account level profiling
Contact management awareness
Campaign Event – Connecting to more than just your
known contacts
3rd Party extensions – InsideView
42. Social Media and CRM
Take Outs
It doesn't have to be difficult
Add a lot of value with some simple configuration
Expand your network with a connected approach