How can communications be used to optimally support the evaluation process? What are the myths of using communications for evaluations? Originally presented to the Geneva Evaluation Network and the ILO Evaluation Office, January 2020
Use of evaluation findings; types and influences Glenn O'Neil
How are evaluation findings actually used? This presentation examines what are the different types of evaluation use and what influences use. Originally presented at the Swiss National Health Promotion Conference, 19 January 2017
Seven new ways to present evaluation findingsGlenn O'Neil
An overview and practical examples of the new and innovative ways for presenting evaluation findings: Scorecards, summary sheets, multimedia and video reports, blogs, interactive web pages amongst others
Tracking Use of Campaign Evaluation Findings of Two International OrganisationsGlenn O'Neil
1. An evaluation was conducted of two international organizations' communication campaigns from 2009-2010.
2. Four years later, the evaluator interviewed campaign staff to study how the evaluation findings had been used.
3. The evaluator found that use of the findings was mostly non-linear and unanticipated, influenced strongly by internal factors like staff and resources, and that use occurred opportunistically in response to various influences rather than in a planned, linear fashion.
Humanitarian advocacy aims to influence policies and actions that better address the needs of vulnerable populations. It encompasses efforts made before, during, and after crises to protect rights and access to assistance. Advocacy goals include ensuring respect for humanitarian principles, protecting affected communities, and supporting an effective humanitarian system. Advocacy approaches can be direct with policymakers or indirect by building public support. Strategies consider objectives, target audiences, appropriate messages and tactics, and monitoring frameworks. Challenges to advocacy include balancing operational risks with speaking out, and representing population needs amid crowded policy environments.
Communicating evaluation findings: challenges and opportunitiesGlenn O'Neil
Four challenges and opportunities to communicating evaluation finding: presentation originally made at a Kampala Evaluation Talk, 17 October 2014, Kampala, Uganda for the The Uganda Evaluation Association as part of the GIZ project on Evaluation Capacity Development in Uganda.
BetterEvaluation: A framework for planning evaluationsSimon Hearn
A presentation given at the Institute of Medicine Workshop on Evaluation Methods for Large-Scale, Complex, Multi-National, Global Health Initiatives, January 7, 2014, Wellcome Trust, London.
Summary of key findings from research by Bella Reichard and colleagues analysing high versus low scoring case studies from REF2014. View full slide deck here: https://www.slideshare.net/MarkReed11/language-in-ref2014-impact-case-studies-what-might-it-mean-for-ref2021. Read the paper here: https://www.nature.com/articles/s41599-020-0394-7
Use of evaluation findings; types and influences Glenn O'Neil
How are evaluation findings actually used? This presentation examines what are the different types of evaluation use and what influences use. Originally presented at the Swiss National Health Promotion Conference, 19 January 2017
Seven new ways to present evaluation findingsGlenn O'Neil
An overview and practical examples of the new and innovative ways for presenting evaluation findings: Scorecards, summary sheets, multimedia and video reports, blogs, interactive web pages amongst others
Tracking Use of Campaign Evaluation Findings of Two International OrganisationsGlenn O'Neil
1. An evaluation was conducted of two international organizations' communication campaigns from 2009-2010.
2. Four years later, the evaluator interviewed campaign staff to study how the evaluation findings had been used.
3. The evaluator found that use of the findings was mostly non-linear and unanticipated, influenced strongly by internal factors like staff and resources, and that use occurred opportunistically in response to various influences rather than in a planned, linear fashion.
Humanitarian advocacy aims to influence policies and actions that better address the needs of vulnerable populations. It encompasses efforts made before, during, and after crises to protect rights and access to assistance. Advocacy goals include ensuring respect for humanitarian principles, protecting affected communities, and supporting an effective humanitarian system. Advocacy approaches can be direct with policymakers or indirect by building public support. Strategies consider objectives, target audiences, appropriate messages and tactics, and monitoring frameworks. Challenges to advocacy include balancing operational risks with speaking out, and representing population needs amid crowded policy environments.
Communicating evaluation findings: challenges and opportunitiesGlenn O'Neil
Four challenges and opportunities to communicating evaluation finding: presentation originally made at a Kampala Evaluation Talk, 17 October 2014, Kampala, Uganda for the The Uganda Evaluation Association as part of the GIZ project on Evaluation Capacity Development in Uganda.
BetterEvaluation: A framework for planning evaluationsSimon Hearn
A presentation given at the Institute of Medicine Workshop on Evaluation Methods for Large-Scale, Complex, Multi-National, Global Health Initiatives, January 7, 2014, Wellcome Trust, London.
Summary of key findings from research by Bella Reichard and colleagues analysing high versus low scoring case studies from REF2014. View full slide deck here: https://www.slideshare.net/MarkReed11/language-in-ref2014-impact-case-studies-what-might-it-mean-for-ref2021. Read the paper here: https://www.nature.com/articles/s41599-020-0394-7
This document discusses research impact and provides tools and guidance for researchers to increase the impact of their work. It defines short and long-term impacts, provides examples like economic, environmental, social, health, and cultural impacts. It also discusses evaluating impact based on its significance, reach, and who benefits. Practical tools are presented, including a stakeholder analysis template to identify interested parties, those with influence, and those impacted by the research.
What makes stakeholder and public participation work?Mark Reed
This document discusses factors that influence whether participatory processes are effective. It presents a theory that variables like context, design, power, and scale can explain why participation works or fails. Context includes socioeconomic and cultural factors. Process design elements like involving all parties early can increase success. Power dynamics must be managed so all contributions are valued. The appropriate scale of participation depends on the spatial scale of the issues. The conclusion provides five implications for practice like understanding context, engaging early, managing power, matching engagement length to goals, and representing stakeholders at the relevant scale.
Developing core common outcomes for tropical peatland research and managementMark Reed
Presentation by Prof Mark Reed at CIFOR Indonesian to open UN Global Peatland Initiative workshop to identify key variables that should be measured in tropical peatland research and monitoring. Workshop co-facilitated by Mark Reed and Dylan Young, with slides adapted from a presentation by Gav Stewart, Newcastle University.
A presentation summarising Dr. Reeds popular paper - Reed MS (2008) Stakeholder participation for environmental management: a literature review. Biological Conservation 141: 2417–2431
This document summarizes a study on designing wellbeing feedback loops to inform policy at universities. The researchers created a wellbeing questionnaire for students and staff, which found high wellbeing correlated with life satisfaction. Workshops gathered feedback, identifying challenges like participation and impact tracking. The goal of ongoing assessment is to create a participatory process where organizations can listen to community needs and improve wellbeing.
Improving measurement through Operations Researchjehill3
Improving measurement through Operations Research
Peter Winch, Johns Hopkins Bloomberg School of Public Health
CORE Group Spring Meeting, April 28, 2010
Do-It-Yourself Logic Models: Examples, Templates, and ChecklistsInnovation Network
Logic models are nonprofit road maps: they help you diagram where you are now and where you hope to be in the future. They are used for program planning, program management, fundraising, communications, consensus-building, and evaluation planning.
Want to make a logic model, but not sure where to start? In this 90-minute webinar, Johanna Morariu and Ann Emery taught about the nuts and bolts of logic models--what they are, how to make them, who should be involved in the process, and how often to update them. We’ll provide you with tools like a logic model template, free online logic model builder, and a logic model checklist. We’ll also share several examples from real nonprofits so that you’re ready to hit the ground running.
To learn more, please visit www.innonet.org.
FoME Symposium 2015 | Workshop 8: Current Evaluation Practices and Perspectiv...FOME2015
This presentation was held at the FoME Symposium, Oct. 1-2, 2015 at DW Akademie Bonn. FoME stands for "Forum Medien und Entwicklung". It's the German Forum "Media and Development", a network of institutions and individuals active in the field of media development cooperation.
Find the Symposium’s documentation here: http://fome.info/2015
Presentation by Lini Wollenberg, Low Emissions Development Leader, CGIAR Research Program on Climate Change, Agriculture and Food Security (CCAFS) at the Green Climate Fund Independent Evaluation Unit Learning-Oriented Real-Time Impact Assessment (LORTA)
Program Inception Workshop
July 24-26, 2018 Bangkok, Thailand
Using Engineering Methods During Intervention Design to Increase Participant ...Elizabeth (Lisa) Gardner
Using parallel prototyping, the authors tested multiple versions of experiences on the Live It online platform with college students to determine which experience format would be most engaging. They found that students preferred having a choice between experiences and used communication and social skills. Parallel prototyping provided early insight into how to design programs with high user engagement. The authors suggest intervention developers could use similar rapid testing methods to improve program scalability.
FoME Symposium 2015 | Workshop 9: Story-telling and other New Methods of Eval...FOME2015
This presentation was held at the FoME Symposium, Oct. 1-2, 2015 at DW Akademie Bonn. FoME stands for "Forum Medien und Entwicklung". It's the German Forum "Media and Development", a network of institutions and individuals active in the field of media development cooperation.
Find the Symposium’s documentation here: http://fome.info/2015
This paper presents a meta-analysis that investigates psychological design factors that can explain the efficacy of online behavioural change interventions. It makes a clear distinction between mass-media, interpersonal and mixed, mass-interpersonal communications. To this end, a model, called ‘the Communication-Based Influence Components Model’, is used to synthesize behavioural change and persuasion taxonomies.
During the 2015 American Evaluation Association's Annual Conference in Chicago, Katherine Haugh and Deborah Grodzicki conducted a real time data mini-study to see which evaluation approaches evaluators at #eval15 use most frequently in their work. Basing their mini-study off of Marvin C. Alkin's "Evaluation Roots: A Wider Perspective of Theorists’ Views and Influences," they asked evaluators to vote for the top two approaches they used most often. This handout accompanied the real time data mini-study to provide more information about the formation of the evaluation theory tree, it's three branches, and definitions of the evaluation approaches associated with each branch.
This is a 2-hour presentation and workshop given to the residents at Boston University as part of the Dental Public Health program. Topic presents one of the useful tools for program planning and evaluation in any field. A list of useful websites for online courses and worksheets are provided at the end.
This document summarizes a presentation on best practices for polling and survey data. It cautions against simply aggregating polls, noting that doing so risks losing nuance and precision. It emphasizes the importance of representative sampling, transparency, and minimizing errors. Key points include carefully evaluating coverage and potential biases in samples, especially for international data, and considering how factors like question wording, response options, and population studied can affect results. The overall message is that high-quality methodology, transparency, and understanding sources of error are needed to ensure survey accuracy.
Using case studies to explore the generalizability of 'complex' development i...Barb Knittel
Discussion of the questions of internal and external validity and how case-based approaches are relevant for informing replication and scale up. Case studies can help to extrapolate key facts regarding context dynamics, process mechanisms, implementation capability, and trajectories of change (Michael Woolcock, World Bank).
The purpose of this research proposal is to identify organizational principles for the development of online learning curriculum in higher education. This study will address the following research questions: Can educational psychology learning theories (such as cognitive load theory) be used to inform usability-testing methods? Can usability-testing methods be used to discover basic principles of online learning curricular organization? Are there basic principles of online learning curricular organization that can improve the efficiency, effectiveness, and user satisfaction of learning in online environments? While there are many theoretical directions one could take to examine the interface of instructional design and technology, this research proposal will use the lens of the cognitive load theory. This study will use the cognitive walkthrough method as established by usability testing standards. Cognitive walkthroughs use an explicitly detailed procedure to simulate a user’s problem solving process at each step through the dialogue, checking if the simulated user’s goals and memory content can be assumed to lead to the next correct action. Participants will be asked to complete a series of tasks in an online learning environment formulated to compare different methods of organization. This study has the potential to make significant contributions to the field of educational psychology and online education by providing substantive empirical data that sheds light on potential principles that improve the effectiveness, efficiency, and user satisfaction of Web-based education.
Using Online Social Networks to Build Healthy Communitiesac2182
This document summarizes research on using an online social network to build healthy communities. It describes high obesity rates in the US and questions about how a social network could engage students. It details the design of a social network site, implementation in an after-school program, and evaluation methods including surveys and content analysis of discussions. The evaluation found the site supported some communication but questions did not often require critical thinking. Redesign is suggested to better achieve the goals of meaningful discussion and support for students.
what are the methods and types of communication, different models of communication, organizational communication, different terms related to communication especially in extension and their importance
LESSON 1 introduction to media and information Literacy.pptxTeacherRen
The document provides information about communication and media literacy. It begins by defining communication and identifying its key components. These include the source, message, medium, receiver, feedback, environment, context, and interference. It then discusses models of communication including Lasswell's model and Shannon and Weaver's model. The document also defines media literacy and lists its characteristics. It provides examples of assessing the reliability of online information and gives tips on evaluating sources and fact-checking claims. It discusses the importance of citing sources and respecting copyright. Finally, it outlines the stages of information literacy which include identifying information needs, finding information, evaluating sources, organizing information, and communicating knowledge.
This document discusses research impact and provides tools and guidance for researchers to increase the impact of their work. It defines short and long-term impacts, provides examples like economic, environmental, social, health, and cultural impacts. It also discusses evaluating impact based on its significance, reach, and who benefits. Practical tools are presented, including a stakeholder analysis template to identify interested parties, those with influence, and those impacted by the research.
What makes stakeholder and public participation work?Mark Reed
This document discusses factors that influence whether participatory processes are effective. It presents a theory that variables like context, design, power, and scale can explain why participation works or fails. Context includes socioeconomic and cultural factors. Process design elements like involving all parties early can increase success. Power dynamics must be managed so all contributions are valued. The appropriate scale of participation depends on the spatial scale of the issues. The conclusion provides five implications for practice like understanding context, engaging early, managing power, matching engagement length to goals, and representing stakeholders at the relevant scale.
Developing core common outcomes for tropical peatland research and managementMark Reed
Presentation by Prof Mark Reed at CIFOR Indonesian to open UN Global Peatland Initiative workshop to identify key variables that should be measured in tropical peatland research and monitoring. Workshop co-facilitated by Mark Reed and Dylan Young, with slides adapted from a presentation by Gav Stewart, Newcastle University.
A presentation summarising Dr. Reeds popular paper - Reed MS (2008) Stakeholder participation for environmental management: a literature review. Biological Conservation 141: 2417–2431
This document summarizes a study on designing wellbeing feedback loops to inform policy at universities. The researchers created a wellbeing questionnaire for students and staff, which found high wellbeing correlated with life satisfaction. Workshops gathered feedback, identifying challenges like participation and impact tracking. The goal of ongoing assessment is to create a participatory process where organizations can listen to community needs and improve wellbeing.
Improving measurement through Operations Researchjehill3
Improving measurement through Operations Research
Peter Winch, Johns Hopkins Bloomberg School of Public Health
CORE Group Spring Meeting, April 28, 2010
Do-It-Yourself Logic Models: Examples, Templates, and ChecklistsInnovation Network
Logic models are nonprofit road maps: they help you diagram where you are now and where you hope to be in the future. They are used for program planning, program management, fundraising, communications, consensus-building, and evaluation planning.
Want to make a logic model, but not sure where to start? In this 90-minute webinar, Johanna Morariu and Ann Emery taught about the nuts and bolts of logic models--what they are, how to make them, who should be involved in the process, and how often to update them. We’ll provide you with tools like a logic model template, free online logic model builder, and a logic model checklist. We’ll also share several examples from real nonprofits so that you’re ready to hit the ground running.
To learn more, please visit www.innonet.org.
FoME Symposium 2015 | Workshop 8: Current Evaluation Practices and Perspectiv...FOME2015
This presentation was held at the FoME Symposium, Oct. 1-2, 2015 at DW Akademie Bonn. FoME stands for "Forum Medien und Entwicklung". It's the German Forum "Media and Development", a network of institutions and individuals active in the field of media development cooperation.
Find the Symposium’s documentation here: http://fome.info/2015
Presentation by Lini Wollenberg, Low Emissions Development Leader, CGIAR Research Program on Climate Change, Agriculture and Food Security (CCAFS) at the Green Climate Fund Independent Evaluation Unit Learning-Oriented Real-Time Impact Assessment (LORTA)
Program Inception Workshop
July 24-26, 2018 Bangkok, Thailand
Using Engineering Methods During Intervention Design to Increase Participant ...Elizabeth (Lisa) Gardner
Using parallel prototyping, the authors tested multiple versions of experiences on the Live It online platform with college students to determine which experience format would be most engaging. They found that students preferred having a choice between experiences and used communication and social skills. Parallel prototyping provided early insight into how to design programs with high user engagement. The authors suggest intervention developers could use similar rapid testing methods to improve program scalability.
FoME Symposium 2015 | Workshop 9: Story-telling and other New Methods of Eval...FOME2015
This presentation was held at the FoME Symposium, Oct. 1-2, 2015 at DW Akademie Bonn. FoME stands for "Forum Medien und Entwicklung". It's the German Forum "Media and Development", a network of institutions and individuals active in the field of media development cooperation.
Find the Symposium’s documentation here: http://fome.info/2015
This paper presents a meta-analysis that investigates psychological design factors that can explain the efficacy of online behavioural change interventions. It makes a clear distinction between mass-media, interpersonal and mixed, mass-interpersonal communications. To this end, a model, called ‘the Communication-Based Influence Components Model’, is used to synthesize behavioural change and persuasion taxonomies.
During the 2015 American Evaluation Association's Annual Conference in Chicago, Katherine Haugh and Deborah Grodzicki conducted a real time data mini-study to see which evaluation approaches evaluators at #eval15 use most frequently in their work. Basing their mini-study off of Marvin C. Alkin's "Evaluation Roots: A Wider Perspective of Theorists’ Views and Influences," they asked evaluators to vote for the top two approaches they used most often. This handout accompanied the real time data mini-study to provide more information about the formation of the evaluation theory tree, it's three branches, and definitions of the evaluation approaches associated with each branch.
This is a 2-hour presentation and workshop given to the residents at Boston University as part of the Dental Public Health program. Topic presents one of the useful tools for program planning and evaluation in any field. A list of useful websites for online courses and worksheets are provided at the end.
This document summarizes a presentation on best practices for polling and survey data. It cautions against simply aggregating polls, noting that doing so risks losing nuance and precision. It emphasizes the importance of representative sampling, transparency, and minimizing errors. Key points include carefully evaluating coverage and potential biases in samples, especially for international data, and considering how factors like question wording, response options, and population studied can affect results. The overall message is that high-quality methodology, transparency, and understanding sources of error are needed to ensure survey accuracy.
Using case studies to explore the generalizability of 'complex' development i...Barb Knittel
Discussion of the questions of internal and external validity and how case-based approaches are relevant for informing replication and scale up. Case studies can help to extrapolate key facts regarding context dynamics, process mechanisms, implementation capability, and trajectories of change (Michael Woolcock, World Bank).
The purpose of this research proposal is to identify organizational principles for the development of online learning curriculum in higher education. This study will address the following research questions: Can educational psychology learning theories (such as cognitive load theory) be used to inform usability-testing methods? Can usability-testing methods be used to discover basic principles of online learning curricular organization? Are there basic principles of online learning curricular organization that can improve the efficiency, effectiveness, and user satisfaction of learning in online environments? While there are many theoretical directions one could take to examine the interface of instructional design and technology, this research proposal will use the lens of the cognitive load theory. This study will use the cognitive walkthrough method as established by usability testing standards. Cognitive walkthroughs use an explicitly detailed procedure to simulate a user’s problem solving process at each step through the dialogue, checking if the simulated user’s goals and memory content can be assumed to lead to the next correct action. Participants will be asked to complete a series of tasks in an online learning environment formulated to compare different methods of organization. This study has the potential to make significant contributions to the field of educational psychology and online education by providing substantive empirical data that sheds light on potential principles that improve the effectiveness, efficiency, and user satisfaction of Web-based education.
Using Online Social Networks to Build Healthy Communitiesac2182
This document summarizes research on using an online social network to build healthy communities. It describes high obesity rates in the US and questions about how a social network could engage students. It details the design of a social network site, implementation in an after-school program, and evaluation methods including surveys and content analysis of discussions. The evaluation found the site supported some communication but questions did not often require critical thinking. Redesign is suggested to better achieve the goals of meaningful discussion and support for students.
what are the methods and types of communication, different models of communication, organizational communication, different terms related to communication especially in extension and their importance
LESSON 1 introduction to media and information Literacy.pptxTeacherRen
The document provides information about communication and media literacy. It begins by defining communication and identifying its key components. These include the source, message, medium, receiver, feedback, environment, context, and interference. It then discusses models of communication including Lasswell's model and Shannon and Weaver's model. The document also defines media literacy and lists its characteristics. It provides examples of assessing the reliability of online information and gives tips on evaluating sources and fact-checking claims. It discusses the importance of citing sources and respecting copyright. Finally, it outlines the stages of information literacy which include identifying information needs, finding information, evaluating sources, organizing information, and communicating knowledge.
The document discusses the two-step flow theory of communication. It defines the two-step flow theory as the idea that information from mass media moves in two stages: from the media to opinion leaders, and then from opinion leaders to the general public. Opinion leaders interpret the media messages and pass their own interpretations on to their followers. The document provides examples of how the two-step flow theory applies to politics and marketing. It also discusses the importance of the theory to public relations and provides criticisms of the theory.
Application Of Theories And Models To Strengthen Human.pptxsusan603791
This document discusses various theories and models of communication. It begins by defining communication and listing its core elements. It then examines several linear models of communication, including Aristotle's model, Laswell's model, and the Shannon-Weaver model. Interactive models like the Osgood-Schramm model and Westley and Maclean model are also analyzed. These models incorporate feedback and view communication as reciprocal. Transactional models see communication as a cooperative process where parties co-create meaning through encoding, decoding, and interpretation within social, cultural, and relational contexts. Barnlund's transactional model specifically emphasizes the role of cues and environmental factors.
The document defines communication and describes its key elements and types. Communication is defined as the exchange of information between individuals using symbols. The main elements are the sender, message, channel, receiver, feedback, and environment. Communication can be verbal, nonverbal, formal or informal. It occurs at the intrapersonal, interpersonal, group, organizational and public levels. Communication patterns include one-way, two-way, one-to-one, one-to-many and many-to-one. The document provides examples to illustrate communication processes and classifications.
LESSON 1 introduction to media and information Literacy.pptxTeacherRen
The document discusses the seven stages of information literacy. These include: 1) identifying information needs, 2) determining information sources, 3) searching and citing information, 4) analyzing and evaluating information quality, 5) organizing and storing information, 6) using information ethically and effectively, and 7) creating and communicating new knowledge. The stages outline the process of finding, assessing, organizing, applying, and sharing information.
This document discusses communication, including its definition, process model, characteristics, purposes, principles, scope, limitations, effectiveness evaluation, and barriers. Communication is defined as the exchange of information between two or more people to achieve understanding. The communication process involves a sender encoding a message, transmitting it through a channel, the receiver decoding and understanding the message, and providing feedback. Principles for effective communication include clarity, integrity, consistency, and providing feedback. Barriers can be external, organizational, or personal factors that introduce noise and hinder the communication process.
The document outlines a 4-step strategic planning process for public relations: 1) Defining problems through situation analysis, 2) Planning and programming goals, target audiences, objectives, and strategies, 3) Taking action and communicating through implementation plans and communication strategies, 4) Evaluating the program and providing feedback. It also discusses important aspects of effective communication like respect, empathy, clarity, and humility according to the REACH model and tips for public relations officers to build credibility and solve problems.
This document discusses the key aspects of communication including:
1) It defines communication as the exchange of information between two or more people and outlines the basic communication process model.
2) It describes the main characteristics of communication as a two-way process, continuous process, and one that needs proper understanding.
3) The main purposes of communication are conveying the right message, coordinating efforts, developing good relations, and making policies effective.
4) Principles for effective communication include clarity, consistency, attention, timeliness, and obtaining feedback.
This document outlines the key steps in the public relations process:
1) Research to understand the client, issues, and key audiences. This involves both secondary and primary research.
2) Planning by setting goals and objectives, identifying target audiences, and developing messaging themes and strategies.
3) Communication to explain the chosen course of action to those affected and whose support is needed. This involves tactics, timelines, and budgets.
4) Evaluation to determine if objectives were achieved and identify lessons learned to improve future efforts. Evaluation leads back to research to begin the process again.
COMMUNICATION PROCESS; COMMUNICATION EFFECTIVENESS & FEEDBACKDeepika Malhotra
The document discusses various aspects of effective communication including the communication process, elements, models, forms, barriers, and techniques to improve effectiveness. It describes communication as the transmission of information from a sender to a receiver with the goal of understanding. Key aspects of the process include encoding and decoding messages, as well as providing feedback. Establishing open communication channels through listening, being sensitive to perspectives, and giving timely feedback can help teams communicate effectively and achieve their goals.
PR STRATEGIC PLANNING PROCESS by Ludwig Suparmoriyanto turhin
The above diagram describes a process or steps how a Public Relations officer conducting his/her functions settling the development of issues and crisis.
03.stakeholders and communication PMI-RMP Risk Management Professionalnanacyrah
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The document discusses communication audits, which involve evaluating an organization's communication processes and systems. A communication audit aims to determine if all stakeholders are receiving intended messages, identify strengths and weaknesses, and indicate areas for improvement. The key steps of conducting an audit involve securing management commitment, identifying current practices, setting success standards, developing an action plan, and measuring results. Common audit methods include questionnaires, interviews, focus groups, and analyzing communication outputs and stakeholder feedback. The goals are to improve communication quality and relationships within the organization.
This document provides an overview of effective business communication. It discusses the importance of communication in organizations and defines communication as the exchange of information between two or more people. The document then covers various components of communication, including the sender, message, medium, receiver, and feedback. It also discusses concepts like conventions of meaning, perceptions of reality, and nonverbal communication. Specifically, it notes that nonverbal cues like appearance, body language, silence, time, and space all communicate messages. Finally, the document outlines some barriers to effective communication and challenges of communicating in a global market.
Eugene White introduced the interactive model of communication in 1960. The model emphasizes feedback as the most important component, making the communication process circular rather than linear. According to the model, communication involves eight stages: thinking, symbolizing, expressing, transmitting, receiving, decoding, feedbacking, and monitoring. Feedback validates that the process is interactive by allowing responses from the receiver to the sender. The model is well-suited to explain oral communication and convergence-based processes like debates and discussions.
Contemporary business communication lectures note chapter - oneIliyasIsake
This document provides an overview of a lesson on administrative business communication. It introduces the topic and provides definitions of communication. It discusses the basic components of communication including the sender, receiver, message, feedback and channels. It also defines different types of communication such as written, oral, nonverbal and levels of communication like intrapersonal, interpersonal, small group and mass communication. The document provides tips for effective communication and characteristics of communication. Finally, it defines contemporary business communication.
There are many applications of social media outreach, and this session will look at its application to non-profit objectives such as public relations, constituency building, citizen engagement, health behavioral change campaign, or fundraising.
The workshop will comprise presentations with case studies, one paper-based exercise, and open question time. We wish to run a needs assessment before the workshop to ensure the workshop meets participants' expectations.
The workshop will provide participants with a brief overview of communication models, social media trends, and a bigger picture view on how social media has changed the rules of online engagement. It will help participants better appreciate social media, assess its pros and cons, and evaluate if their organization should use or expand the scope of their social media activities.
Topics will include background information on social media; how traditional (one-way) communication paradigms no longer work in interactive media; and how two-way communication models operate online.
A key focus will be to help organization evaluate the pros and cons of social media, and then assess if social media offers any benefits to their organization. Participants will be asked to assess how social media can advance their organization's mandate, whether it is a viable channel for their constituents, its pros and cons for their situation, and then to review other relevant assessment criteria. Midway through the workshop, participants will be invited to complete a paper-based form to help them assess if social media offers enough benefits for their organization to adopt or expand the scope of their social media outreach.
The remainder of the presentation will focus on practical guidance for organizations that wish to implement or expand the scope of their social media outreach. Topics covered will include reassessing organizational goals; researching constituents; starting an incremental approach to social media outreach; defining the scope of your social media activities; mainstreaming into institutions; daily operations; responding protocols; institutional policies; tools of the trade; and methods for prioritizing resource allocations.
The document discusses communication, including its definition, process, types, facilitators, and barriers. It provides details on:
- The key elements of the communication process including the sender, message, receiver, feedback, and environment.
- Types of communication such as verbal vs nonverbal, formal vs informal, interpersonal vs group, and one-way vs two-way.
- Facilitators like the 7Cs of effective communication and attributes like empathy and openness.
- Barriers at the physiological, environmental, psychological, social, and organizational levels.
- Methods to overcome barriers like ensuring comfort, considering cultural differences, using appropriate channels, and getting feedback.
In under 3
The document discusses several theories of health communication, including the Bull's Eye/Linear Theory, Ping-Pong/Circular Flow Theory, and Spiral of Silence Theory. The Bull's Eye Theory proposes that effective communication involves using the right words to convey the intended message to change the receiver's behavior. The Ping-Pong Theory views communication as an interactive process where messages are exchanged back and forth between the sender and receiver. The Spiral of Silence Theory suggests that people are less likely to express opinions they believe are in the minority due to fears of isolation.
Similar to Integrating communications in evaluation (20)
Evaluating Advocacy: Challenges, Methodologies and SolutionsGlenn O'Neil
This document discusses challenges, methodologies, and solutions for evaluating advocacy efforts. It begins by defining advocacy and distinguishing it from other types of campaigns. Key challenges include focusing on activities rather than outcomes and proving impact. The document recommends understanding the desired changes, monitoring progress, selecting appropriate evaluation methods, estimating influence on changes, and sharing lessons learned. A variety of evaluation methods are described, from stakeholder interviews to contribution analysis. The goal is to integrate evaluation into advocacy strategies to continually improve efforts and demonstrate successes.
Insights into global advocacy: Oxfam's GROW campaign Glenn O'Neil
The document summarizes Oxfam's global GROW campaign from 2011-2015. The campaign had 5 objectives: helping grow social movements, stopping land and water grabs, reaching a climate change deal, investing in small-scale food producers, and responding to food crises. It was active in 50 countries through activities like lobbying, media work, and public mobilization. An evaluation found facilitating factors were creating a consistent brand, engaging Southern partners, and combining policy work with public campaigns. Hindering factors included a difficult start, inability to build a global movement, and lack of Northern coalition-building.
A one day workshop on surveys for communicators. Increasingly communicators need the ability to evaluate their activities and know what their audiences think and desire. Being able to design and set-up online surveys is a key tool for communicators for soliciting feedback and interacting with audiences. These slides from the workshop will take participants from the design to the analysis stage. Workshop originally conducted on 14 June 2013 for the Geneva Communicators Network.
Short presentation on conference evaluation presented to the Geneva Evaluation Network by Laetitia Lienart of IAS and Glenn O'Neil of Owl RE on 16 March 2011
The survey of Lift 2010 conference participants found that:
1) Overall satisfaction was high, with 54% rating it as "good" and 19% as "excellent".
2) The greatest benefits for attendees were networking and inspiration from presentations on new technologies.
3) Attendees would like more inspiring presentations, interactive workshops, and participant discussion at future conferences.
4) Most attendees said they would attend and recommend Lift 2011, though fewer said the conference was worth what they paid compared to previous years.
The survey of LIFT Asia 2009 conference participants received 61 responses, a 14% response rate. [1] Overall ratings of the conference were positive, though slightly lower than the previous year. [2] Most participants felt the conference provided interesting information and influenced their thinking about emerging technologies, though fewer agreed it was relevant to their work. [3] All session formats were rated lower than other LIFT conferences. Most participants said they would attend and recommend the next LIFT conference.
Evaluating Communication Programmes, Products and Campaigns: Training workshopGlenn O'Neil
A one day workshop on evaluating communication programmes, products and campaigns. The main steps and methods are covered with real life examples given. This workshop was originally conducted by Glenn O'Neil of Owl RE for Gellis Communications in Brussels in October
The document discusses the importance of evaluating communications activities to determine their effectiveness and efficiency in achieving goals such as changing knowledge, attitudes, and behaviors, and provides examples of evaluation methods for media campaigns, events, and products. Key points are that evaluation should have clear objectives and indicators, start with small-scale tests, and focus on actual results over creative strategies.
This report explores the significance of border towns and spaces for strengthening responses to young people on the move. In particular it explores the linkages of young people to local service centres with the aim of further developing service, protection, and support strategies for migrant children in border areas across the region. The report is based on a small-scale fieldwork study in the border towns of Chipata and Katete in Zambia conducted in July 2023. Border towns and spaces provide a rich source of information about issues related to the informal or irregular movement of young people across borders, including smuggling and trafficking. They can help build a picture of the nature and scope of the type of movement young migrants undertake and also the forms of protection available to them. Border towns and spaces also provide a lens through which we can better understand the vulnerabilities of young people on the move and, critically, the strategies they use to navigate challenges and access support.
The findings in this report highlight some of the key factors shaping the experiences and vulnerabilities of young people on the move – particularly their proximity to border spaces and how this affects the risks that they face. The report describes strategies that young people on the move employ to remain below the radar of visibility to state and non-state actors due to fear of arrest, detention, and deportation while also trying to keep themselves safe and access support in border towns. These strategies of (in)visibility provide a way to protect themselves yet at the same time also heighten some of the risks young people face as their vulnerabilities are not always recognised by those who could offer support.
In this report we show that the realities and challenges of life and migration in this region and in Zambia need to be better understood for support to be strengthened and tuned to meet the specific needs of young people on the move. This includes understanding the role of state and non-state stakeholders, the impact of laws and policies and, critically, the experiences of the young people themselves. We provide recommendations for immediate action, recommendations for programming to support young people on the move in the two towns that would reduce risk for young people in this area, and recommendations for longer term policy advocacy.
Donate to charity during this holiday seasonSERUDS INDIA
For people who have money and are philanthropic, there are infinite opportunities to gift a needy person or child a Merry Christmas. Even if you are living on a shoestring budget, you will be surprised at how much you can do.
Donate Us
https://serudsindia.org/how-to-donate-to-charity-during-this-holiday-season/
#charityforchildren, #donateforchildren, #donateclothesforchildren, #donatebooksforchildren, #donatetoysforchildren, #sponsorforchildren, #sponsorclothesforchildren, #sponsorbooksforchildren, #sponsortoysforchildren, #seruds, #kurnool
Jennifer Schaus and Associates hosts a complimentary webinar series on The FAR in 2024. Join the webinars on Wednesdays and Fridays at noon, eastern.
Recordings are on YouTube and the company website.
https://www.youtube.com/@jenniferschaus/videos
United Nations World Oceans Day 2024; June 8th " Awaken new dephts".Christina Parmionova
The program will expand our perspectives and appreciation for our blue planet, build new foundations for our relationship to the ocean, and ignite a wave of action toward necessary change.
Contributi dei parlamentari del PD - Contributi L. 3/2019Partito democratico
DI SEGUITO SONO PUBBLICATI, AI SENSI DELL'ART. 11 DELLA LEGGE N. 3/2019, GLI IMPORTI RICEVUTI DALL'ENTRATA IN VIGORE DELLA SUDDETTA NORMA (31/01/2019) E FINO AL MESE SOLARE ANTECEDENTE QUELLO DELLA PUBBLICAZIONE SUL PRESENTE SITO
About Potato, The scientific name of the plant is Solanum tuberosum (L).Christina Parmionova
The potato is a starchy root vegetable native to the Americas that is consumed as a staple food in many parts of the world. Potatoes are tubers of the plant Solanum tuberosum, a perennial in the nightshade family Solanaceae. Wild potato species can be found from the southern United States to southern Chile
Synopsis (short abstract) In December 2023, the UN General Assembly proclaimed 30 May as the International Day of Potato.
Combined Illegal, Unregulated and Unreported (IUU) Vessel List.Christina Parmionova
The best available, up-to-date information on all fishing and related vessels that appear on the illegal, unregulated, and unreported (IUU) fishing vessel lists published by Regional Fisheries Management Organisations (RFMOs) and related organisations. The aim of the site is to improve the effectiveness of the original IUU lists as a tool for a wide variety of stakeholders to better understand and combat illegal fishing and broader fisheries crime.
To date, the following regional organisations maintain or share lists of vessels that have been found to carry out or support IUU fishing within their own or adjacent convention areas and/or species of competence:
Commission for the Conservation of Antarctic Marine Living Resources (CCAMLR)
Commission for the Conservation of Southern Bluefin Tuna (CCSBT)
General Fisheries Commission for the Mediterranean (GFCM)
Inter-American Tropical Tuna Commission (IATTC)
International Commission for the Conservation of Atlantic Tunas (ICCAT)
Indian Ocean Tuna Commission (IOTC)
Northwest Atlantic Fisheries Organisation (NAFO)
North East Atlantic Fisheries Commission (NEAFC)
North Pacific Fisheries Commission (NPFC)
South East Atlantic Fisheries Organisation (SEAFO)
South Pacific Regional Fisheries Management Organisation (SPRFMO)
Southern Indian Ocean Fisheries Agreement (SIOFA)
Western and Central Pacific Fisheries Commission (WCPFC)
The Combined IUU Fishing Vessel List merges all these sources into one list that provides a single reference point to identify whether a vessel is currently IUU listed. Vessels that have been IUU listed in the past and subsequently delisted (for example because of a change in ownership, or because the vessel is no longer in service) are also retained on the site, so that the site contains a full historic record of IUU listed fishing vessels.
Unlike the IUU lists published on individual RFMO websites, which may update vessel details infrequently or not at all, the Combined IUU Fishing Vessel List is kept up to date with the best available information regarding changes to vessel identity, flag state, ownership, location, and operations.
The Antyodaya Saral Haryana Portal is a pioneering initiative by the Government of Haryana aimed at providing citizens with seamless access to a wide range of government services
A guide to the International day of Potatoes 2024 - May 30th
Integrating communications in evaluation
1. Integrating Communications in
Evaluation
How can communications be used to optimally
support the evaluation process?
Geneva Evaluation Network
ILO Evaluation Office
30 January 2020
Dr Glenn O’Neil
oneil@owlre.com
www.owlre.com
2. “Evaluation without communications would not
be possible”
Alkin, Christie & Rose (2006) Communicating evaluation
“Commissioners of evaluations complain that
the messages from evaluations are not useful,
while evaluators complain that the messages
are not used.” Cronbach (1980) Toward reform of program evaluation
“Communication overload is a common fault;
many an evaluation is reported with self-
defeating thoroughness” Cronbach (1980)
2
3. What is communications?
“The process through which people
share thoughts, ideas and feelings
with each other in commonly
understood ways”
Hamilton (2013) Communicating for Results
3
Communication aims to achieve
change…to knowledge, attitudes,
behavior and practices
4. Five Myths
Let us look at five myths of communications
and evaluations – myths - or assumptions
that I often come across where evaluation
does not take into account communication
theory and practice
4
5. 5
Myth #1: communication is one way
ReceiverSenderu
We often see communications in evaluation based on the “silver bullet”
theory of communications – a sender communicates and the receiver
understands! This dates from some 100 years ago and has been proven
to not work in most situations
6. 6
Myth #1: communication is one way
ReceiverSenderu
Noise
Competing
messages
Context
Ability to
receive
Ability to
send
Channel
used
Frequency
The “silver bullet” model was challenged by the “minimal effects” model
that identified many factors that can influence the ability to both send
and receive communications – from an evaluation perspective we
experience many of these in our communications
7. 7
Myth #1: communication is one way
ActorsActors Mutual
understanding
The last model developed was Grunig’s* two way symmetrical model –
it found that sender/receiver was obsolete – we have two parties that
are communicating – and should be on equal grounds – what is known
as a dialogue to develop mutual understanding
*Grunig, J., Grunig, L. (1992) Models of public relations and communication.
8. 8
Myth #1: communication is one way
Grunig’s research found two key points:
1) That many organisations have different models of communications
functioning – from the one-way model to a fully interactive two-way model
2) The most effective model was the two-way model
For an evaluation, we will communicate in both one- and two-way manners
- but a dialogue will likely increase the success of our communications,
e.g. use of the evaluation findings
9. 9
Myth #2: We are already
communicating
“The single biggest problem in communication is the
illusion that it has taken place” George Bernard Shaw
An evaluation is constantly communicating to ensure it
progresses … but communication activities are those that
are planned and carried out systematically to support
identified needs
As early as possible in an evaluation we should carry out an analysis
of communication needs:
Situation
analysis
Communication
objectives
Stakeholders /
audiences
Communication
activities
10. 10
Myth #3: An evaluation only
communicates findings
AfterDuringBefore
Signal evaluation approach
Create awareness
Develop ownership
Build relationships
Manage expectations
Communicate progress
Maintain relationships
Present initial findings
Test findings
Feedback from stakeholders
Present findings
Dialogue on findings
Promote usage
Communication has a support role to play in all three stages of an
evaluation:
Possible communication needs per stage:
11. 11
Myth #4: Stakeholders will receive and
understand what is communicated
Channel
Format
Interest
The
messenger
Stakeholders
These factors will influence
the ability of stakeholders to
receive and understand
communications
Context
ContextContext
Context
12. 12
Myth #5: If the evaluation is
known it will bring about change
Potential evaluation
users
Evaluation
Report
Evaluation
Process
Learn
Use
Participation
#§¬¢{ }!
Many people will
learn from the
process
People will learn
from different formats
of evaluation findings
Evaluation findings are
absorbed with other
inputs, context/culture,
feelings and interests
This is greatest
predictor of use!
Thus need for
2-way
communications
Evaluation use
is often indirect,
opportunistic
and
unpredictable
13. 13
Using communications optimally for
evaluation
1. Assess the communication needs of an evaluation early on
2. Design communication activities to support the evaluation
process and not only the dissemination of findings
3. Use different channels and formats to communicate
4. Encourage communications as a dialogue to support the
evaluation process and use of findings
5. Consider that most people will learn from the evaluation
through the process – and of findings verbally or visually –
not through the written report
6. The ability to communicate will depend on the
organisation’s evaluation culture, policies and approaches