Also known as a promotional mix, a marketing
communications mix is a term used to describe the
varied strategies used to advertise and promote a
business or its product line.
The marketing communications mix focuses on four
broad classes of approaches that may be used to
alert consumers to the benefits and availability of
products.
The five essential aspects of this type of
communications mix include
Sales Promotions,
Personal selling,
Direct marketing efforts,
General Advertising, and
Public Relations.
Origin Latin Word “ad verter” which means to
attract.
Advertising objective can be categorized based
on whether the companies goal is to
1) INFORM
2) PERSUADE
3) REMIND
4) REINFORCE
According to American marketing
association
“Any paid form of non personal
presentation and promotion of Goods,
Services or Ideas by an identified
sponsor.”
Acc. To Philip Kotler,
“Advertising is non-personal form of
communication conducted through paid
media under clear sponsorship.”
Paid Form
Non-
Personal
PresentationPromotional
Identified
Sponsor
1. Paid form
2. Non Identified Sponsor
3. Any form
4. Goods, Services, Ideas
5. Can be used by any organization
6. Speedy Communication
7. Mass Communicating
8. Advertising is an art
9. Advertising is not exact science
10. An Important Element of Promotion Mix
11. Motivate and inspires
12. Controlled
Crucial for a launch or announcement.
Source of revenue for publishers.
Promotes goods, services, ideas and
events.
Helps in increasing the sales.
Maximizes the profit of an advertiser.
Creates consumer awareness.
Educate society.
Monitoring of demand and supply.
Builds brand's image.
Generates employment.
Sales Promotion Offers incentives such as
coupons, discount vouchers, and short-
term sale prices which often tempt to
consumers into buying a product.
Definition of Sales Promotion
The American Marketing Association (AMA),
defines sales promotion as
“Media and Non-media marketing pressure
applied for a predetermined, limited period of
time in order to stimulate trial, increase
consumer demand, or improve product
availability.“
Value
REDUCED
PRICE
FREE GIFTS
ASSOCIATION
INCREASED
(REAL) VALUE
Engagement
Urgency
Consumer Sales Promotions.
Sales promotions targeted at the
consumer.
Trade Sales Promotions
Sales promotions targeted at retailers and
wholesale
Outside sales promotion activities
include advertising,
publicity,
public relations activities, and
special sales events.
Inside sales promotion activities
includes window displays,
product and promotional material display
and promotional programs such as
premium awards and contests
Stimulation
of sales
achieved
through
Contest
Games
Giveaways,
Premium
and Bonus
Offer
Exchange
Schemes
Price off offer
Coupons
Fair and
Exhibition
Trading Stamps
Scratch and
Win Offer
Money Back
Offer
https://www.youtube.com/watch?v=JIbZgZPgIls
https://www.youtube.com/watch?v=nWa3tUtQ5OU
From Me & Meri Maggi to Meri Maggi – 2
minute mein khushiyan, India’s favourite
noodle brand strives hard to remain her
favourite. The brand has roped in India’s
favourite superstar ‘Amitabh Bachchan’ to
herald the new positioning of ‘2 minute
mein kushiyan’.
Big B acts as the storyteller in the newly
launched TV commercials narrating real life
stories of Maggi loyalists and how it helped
bring 2 minutes of happiness into their lives.
Taking this message further by building
excitement around fans is the new
opportunity proposed by Big B – Fans can
now feature on the Maggi noodles pack
and ad, by sharing how they created 2
minutes of kushiyan with Maggi. For this the
brand has created an app on their
Facebook page titled ‘’ which is a 4-month
long cam Share your Maggi moment
capaign.
1. Importance of sales promotion to producers
Attracts new customers + Increase in demand for
old products.
Increase in volume of production and sales
Decreases per unit cost.
As a result, profit increases.
+
Also increases effectiveness of personal selling,
advertisement and goodwill of the firm.
2. Importance of sales promotion to intermediaries
No need to inform consumers about the
features, utility, price, etc of the products.
This saves labor and time.
As the businessmen get trade discount, gift,
bonus, etc from producers.
Sales volume increase
It results in more profit.
3. Importance of sales promotion to consumers
Direct benefits
• Free distribution of samples,
• Reduction in price,
• Coupon,
• Participation in competition etc.
Indirect benefits
• Increases their loyalty to the product and firm,
• Knowledge about the products,
• Improvement in their living standards etc.
• Availability of goods at cheaper price
https://www.youtube.com/watch?v=DK2jpPpct9w
https://www.youtube.com/watch?v=RYl9mN3ONSI
Definition
Face-to-face selling in which a seller attempts to
persuade a buyer to make a purchase.
Personal selling ( Sometimes referred to as
personalized selling )
An approach and efforts of a salesperson
To establish and grow rapport with a specific
customer.
To know the customer,
assess his or her needs and addressed.
For example. a real estate broker would use a
different sales presentation for a couple looking
for their first home than for a couple looking for
their second home.
1. Feedback
2. Persuasion
3. Flexibility
4. Builds relationships
5. Efficient communicative interchange
6. Dyadic communication
7. Mutual benefit
8. Supplies of information
9. Promotes sales
10. Expensive
11. Assures the buyers
1. It is a flexible tool
2. It involves minimum wasted
effort
3. It results in actual sale
4. It provides feedback
5. It complements advertising
6. It educates customers
7. It assists the society
Direct Marketing is one to one approach.
In direct marketing , the marketer and
the prospective customer directly interact
without the presence of any intermediary
like a wholesaler, retailer, etc.
Various vehicles of Direct Marketing.
•Direct mail,
•Direct response television or radio,
•Mail-order catalogues,
•Direct email,
•Internet,
•Telemarketing, etc,
Measurable
Response
Database
Transaction
Medium
Response
Mechanism
Interactive
Quicker
Sales
Better
Targeting
Tailored
Messages
Relationship
Building
Predictable Investment
and Returns
Enhance Profit
Aide to Market Research
VIDEO LINK
Building good relations with the company’s
various publics by obtaining favourable publicity,
building up a good corporate image, and
handling or heading off unfavorable rumors,
stories, and events.
Many people confuse public relation with
publicity, one of the tools of achieving the former.
While publicity is primarily concerned with
influencing audience by generating and
distributing newsworthy information through the
media,
Public relations does much more than that, like
participation in community affairs, fund-raising,
sponsorship of events, publicity of special
publications or even advertising.
The result of public relations activities may be
publicity.
Features
of Public
Relations
Securing
Cooperation
of Public
Successful
relation
with Public
Satisfying
different
Groups
Engaging
in Dialogue
Ongoing
Activity
Specialized
Activity
Assisting in the launch of new
products
Assisting in repositioning a
mature product
Building interest in a
product category
Influencing specific
target groups
Defending products
that have
encountered public
problems
Building the
corporate image
in a way that
reflects
favorably on its
products
..Relevant PPTppt of coke cola promotional
mix.pptx

Integrated Marketing Communication Mix

  • 2.
    Also known asa promotional mix, a marketing communications mix is a term used to describe the varied strategies used to advertise and promote a business or its product line. The marketing communications mix focuses on four broad classes of approaches that may be used to alert consumers to the benefits and availability of products. The five essential aspects of this type of communications mix include Sales Promotions, Personal selling, Direct marketing efforts, General Advertising, and Public Relations.
  • 4.
    Origin Latin Word“ad verter” which means to attract. Advertising objective can be categorized based on whether the companies goal is to 1) INFORM 2) PERSUADE 3) REMIND 4) REINFORCE
  • 5.
    According to Americanmarketing association “Any paid form of non personal presentation and promotion of Goods, Services or Ideas by an identified sponsor.” Acc. To Philip Kotler, “Advertising is non-personal form of communication conducted through paid media under clear sponsorship.”
  • 7.
  • 8.
    1. Paid form 2.Non Identified Sponsor 3. Any form 4. Goods, Services, Ideas 5. Can be used by any organization 6. Speedy Communication 7. Mass Communicating 8. Advertising is an art 9. Advertising is not exact science 10. An Important Element of Promotion Mix 11. Motivate and inspires 12. Controlled
  • 9.
    Crucial for alaunch or announcement. Source of revenue for publishers. Promotes goods, services, ideas and events. Helps in increasing the sales. Maximizes the profit of an advertiser. Creates consumer awareness. Educate society. Monitoring of demand and supply. Builds brand's image. Generates employment.
  • 10.
    Sales Promotion Offersincentives such as coupons, discount vouchers, and short- term sale prices which often tempt to consumers into buying a product. Definition of Sales Promotion The American Marketing Association (AMA), defines sales promotion as “Media and Non-media marketing pressure applied for a predetermined, limited period of time in order to stimulate trial, increase consumer demand, or improve product availability.“
  • 11.
  • 12.
    Consumer Sales Promotions. Salespromotions targeted at the consumer. Trade Sales Promotions Sales promotions targeted at retailers and wholesale Outside sales promotion activities include advertising, publicity, public relations activities, and special sales events. Inside sales promotion activities includes window displays, product and promotional material display and promotional programs such as premium awards and contests
  • 13.
    Stimulation of sales achieved through Contest Games Giveaways, Premium and Bonus Offer Exchange Schemes Priceoff offer Coupons Fair and Exhibition Trading Stamps Scratch and Win Offer Money Back Offer
  • 18.
  • 19.
    From Me &Meri Maggi to Meri Maggi – 2 minute mein khushiyan, India’s favourite noodle brand strives hard to remain her favourite. The brand has roped in India’s favourite superstar ‘Amitabh Bachchan’ to herald the new positioning of ‘2 minute mein kushiyan’. Big B acts as the storyteller in the newly launched TV commercials narrating real life stories of Maggi loyalists and how it helped bring 2 minutes of happiness into their lives. Taking this message further by building excitement around fans is the new opportunity proposed by Big B – Fans can now feature on the Maggi noodles pack and ad, by sharing how they created 2 minutes of kushiyan with Maggi. For this the brand has created an app on their Facebook page titled ‘’ which is a 4-month long cam Share your Maggi moment capaign.
  • 20.
    1. Importance ofsales promotion to producers Attracts new customers + Increase in demand for old products. Increase in volume of production and sales Decreases per unit cost. As a result, profit increases. + Also increases effectiveness of personal selling, advertisement and goodwill of the firm.
  • 21.
    2. Importance ofsales promotion to intermediaries No need to inform consumers about the features, utility, price, etc of the products. This saves labor and time. As the businessmen get trade discount, gift, bonus, etc from producers. Sales volume increase It results in more profit. 3. Importance of sales promotion to consumers Direct benefits • Free distribution of samples, • Reduction in price, • Coupon, • Participation in competition etc. Indirect benefits • Increases their loyalty to the product and firm, • Knowledge about the products, • Improvement in their living standards etc. • Availability of goods at cheaper price
  • 22.
  • 23.
    Definition Face-to-face selling inwhich a seller attempts to persuade a buyer to make a purchase. Personal selling ( Sometimes referred to as personalized selling ) An approach and efforts of a salesperson To establish and grow rapport with a specific customer. To know the customer, assess his or her needs and addressed. For example. a real estate broker would use a different sales presentation for a couple looking for their first home than for a couple looking for their second home.
  • 24.
    1. Feedback 2. Persuasion 3.Flexibility 4. Builds relationships 5. Efficient communicative interchange 6. Dyadic communication 7. Mutual benefit 8. Supplies of information 9. Promotes sales 10. Expensive 11. Assures the buyers
  • 25.
    1. It isa flexible tool 2. It involves minimum wasted effort 3. It results in actual sale 4. It provides feedback 5. It complements advertising 6. It educates customers 7. It assists the society
  • 26.
    Direct Marketing isone to one approach. In direct marketing , the marketer and the prospective customer directly interact without the presence of any intermediary like a wholesaler, retailer, etc. Various vehicles of Direct Marketing. •Direct mail, •Direct response television or radio, •Mail-order catalogues, •Direct email, •Internet, •Telemarketing, etc,
  • 28.
  • 29.
  • 30.
  • 31.
    Building good relationswith the company’s various publics by obtaining favourable publicity, building up a good corporate image, and handling or heading off unfavorable rumors, stories, and events. Many people confuse public relation with publicity, one of the tools of achieving the former. While publicity is primarily concerned with influencing audience by generating and distributing newsworthy information through the media, Public relations does much more than that, like participation in community affairs, fund-raising, sponsorship of events, publicity of special publications or even advertising. The result of public relations activities may be publicity.
  • 32.
    Features of Public Relations Securing Cooperation of Public Successful relation withPublic Satisfying different Groups Engaging in Dialogue Ongoing Activity Specialized Activity
  • 33.
    Assisting in thelaunch of new products Assisting in repositioning a mature product Building interest in a product category Influencing specific target groups Defending products that have encountered public problems Building the corporate image in a way that reflects favorably on its products
  • 34.
    ..Relevant PPTppt ofcoke cola promotional mix.pptx