SlideShare a Scribd company logo
How to Build a Killer
Content Marketing
Strategy
Amanda Todorovich
Director of Content Marketing
Cleveland Clinic
@amandatodo
health.clevelandclinic.org @amandatodo
health.clevelandclinic.org @amandatodo
Why I’m up here
health.clevelandclinic.org @amandatodo
Multi-billion $ enterprise
health.clevelandclinic.org @amandatodo
Goals
brand awareness relationships
+
health.clevelandclinic.org @amandatodo
We
cannot
create
demand
health.clevelandclinic.org @amandatodo
Define a
strategy.
Stick to it.
health.clevelandclinic.org @amandatodo
Content strategy
Engage users in daily conversation
using health, wellness and clinical content
that is unique to Cleveland Clinic.
health.clevelandclinic.org @amandatodo
Make Customers Your Universe
KNOW THEM HELP THEM PROVIDE VALUE LISTEN TO THEM
personify
them
solve
problems
and make
decisions
whether they
buy your
product or not
data tells you
EVERYTHING
health.clevelandclinic.org @amandatodo
Find Magical People
health.clevelandclinic.org @amandatodo
Create. Distribute. Measure. Optimize.
health.clevelandclinic.org @amandatodo
The best part of
eating ice cream
is the process
of eating the
ice cream.
– Jay Acunzo
health.clevelandclinic.org @amandatodo
health.clevelandclinic.org @amandatodo
health.clevelandclinic.org @amandatodo
Focus on better NOT more
health.clevelandclinic.org @amandatodo
Eat, Sleep & Breathe DATA
Measure & test & test again
Never be content
health.clevelandclinic.org @amandatodo
Mine &
Mind the
Data
health.clevelandclinic.org @amandatodo
health.clevelandclinic.org @amandatodo
Share the story
– Paul Matsen, CMO
“The work of our Health Essentials team plays a critical role in building
the national reputation of the Cleveland Clinic. Our unique and
engaging content helps to make digital communications the leading
source of new awareness for the Clinic. Leveraging Health Essentials as
a communications platform has become a core strategy for our brand
and individual service lines. The creativity and integrated thinking of
our Content Marketing tem has been a key driver of our success.”
health.clevelandclinic.org @amandatodo
Be bold
and
brave.
Ask.
health.clevelandclinic.org @amandatodo
Health Essentials Traffic
health.clevelandclinic.org @amandatodo
Consult QD Traffic
health.clevelandclinic.org @amandatodo
health.clevelandclinic.org @amandatodo
Revenue
health.clevelandclinic.org @amandatodo

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