2. Goals
1. Understand purpose of surveys at
beginning of course/during course.
2. Learn hints for creating surveys and
survey questions.
3. Preview tools for survey creation and
deployment.
4. Create survey questions for use this
semester.
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5. Information on Surveys
• Surveys help determine present facts
(e.g., how many hours per week do you
study?).
• Surveys are limiting for 1) self-reporting of
past behavior, 2) predicting future
behavior, 3) determining why and how a
person does what he or she does.
http://www.theglobeandmail.com/report-on-business/small-business/sb-marketing/customer-service/the-good-and-bad-of-
customer-surveys/article2297292/?cmpid=tgc
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6. Survey at Beginning of Course
• Identify needs and goals.
• Set expectations.
• Guide to resources for online learning.
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7. Excerpts from Online Chinese
Course Pre-course Survey
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8. Excerpts from Online Chinese
Course Pre-course Survey
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9. Survey at Midterm/During Course
• Identify areas to adjust for student
learning/pacing.
• Encourage self-assessment by students of
progress.
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15. Excerpts from Online Chinese
Course Survey (Multiple Answer)
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16. Excerpts from Online Chinese
Course Survey
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17. Survey at End of Course
• Created and deployed through OTC Office
of Strategic Research and Planning.
• Previously created and deployed through
OTC Online.
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20. Survey Monkey
• Create your survey in many languages.
• Create live charts and graphs.
• Save results as PDF file.
• Free- 10 questions and 100 responses per
survey with 15 template limit.
Jingfang Satow- Coastline Community College
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21. Zoomerang
• Extremely easy to navigate and set
up, information needed for sign-up is
minimal.
• Free – Unlimited surveys and polls, 12
questions per survey up to 100 responses.
• Real time results
• Easily export results to Excel
• Ability to create a new survey based on
old ones.
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22. Question Tips
• Avoid using “I” – Example: “I want to know if you
want weekday or weekend assignments.” vs.
“Would you prefer assignments that are due on
weekdays or weekends?”
• Keep questions positive – Example: “What do
you not like…” vs. “How can I improve…”
• Create questions that are short and simple,
when possible.
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23. Closing Hints
• Proofread, read aloud, take a break
between creating survey and deploying
survey.
• Keep surveys short.
• Consider assigning points.
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