Ben Bromhead is the co-founder and CTO of Instaclustr, which provides Cassandra-as-a-Service. Instaclustr manages 50+ Cassandra nodes for customers. Early on, Instaclustr encountered issues like a Cassandra bug causing assertion errors for large column names and had to perform an emergency migration for a customer whose self-managed cluster was down for 48 hours. Migrations and real-world usage revealed new challenges compared to initial perfect test scenarios.