Finally, perhaps the most important quality of a leader is his or her ability to inspire and motivate others. In some ways all of the above serve to do this, but the most inspiring quality of all is to practise what you preach. Leading by example is the most effective way to convey integrity, commitment, and vision – and to transmit enthusiasm and loyalty to others.

1. Elements of a Good
Leader
Mossaic Consultancy & Secretarial Services
Business Leadership Course

2. HELP WANTED
• Individuals able to learn and keep learning;
determined to listen, watch, and recognize
what’s happening; committed to change
wherever and whenever needed, opportunity
seekers who know how to identify the best
people and get the most out of
them.(Management Notes, 1998)

3. Content
• Successful Leadership: Why important?
• Who is a successful leader?
• Management and Leadership
• The Leadership Challenge
• Leadership Definition
• How to Be a Successful Leader
• Conclusion

4. Successful Leadership:
Why important?
• 21st Century: a period of unprecedented and
transformative change
• Global Economy and Workforce
• Turbulence in world
• “The old organizational pyramids of the
nineteenth century are crumbling, being
replaced by upside-down pyramids and circles
and connections.” (Greenleaf Center, 1997)
• Without leadership, organization’s falter in
times of change and turmoil.

5. Successful Leadership:
Why important?
• Companies rated in the 20 percent of leadership
skills and development outperform their industry’s
average return to shareholders by 22 percentage
points. (Lombardo & Eichinger, The Leadership
Machine)
• Companies with above-average leadership-team
strength enjoyed above-average revenue growth,
relative to their industries (Holden, 2003.
Corporate Leadership Council)
• Dr. John Kotter, Harvard leadership expert,
maintains that successful organizational
transformations are 70 to 90 percent attributable
to leadership ability. (Holden, 2003)

6. Successful Leadership:
Why important?
• Lack of confidence in leaders
• Conference Board Report 2002 (Holden, 2003)
• In 1997, only about half of all employees in a
survey rated their organization’s leadership as
excellent or good.
• By 2001, one out of three employees rated
organization’s leadership as excellent or good.
• Fall of companies (e.g., America’s Enron,
Italy’s Parlamat, Switzerland’s The Erb Group).

7. Successful Leadership:
Why important?
• Leaders in the News
• “Nepal: Thousands protest again King.” (New
York Times, April 2)
• “An Indian Champion: Vajpayee is stunningly
popular and appears ready to lead his party to
another election victory. But can one man’s
charisma carry the weight of a nation?”
(Newsweek, April 12)

8. Successful Leadership:
Why important?
• “President Jacques Chirac and his party
just got creamed in elections. Now the
real fun begins.” (Newsweek, April 12)
• “Argentine President Nestor Kirchner
has seen his approval ratings rocket to
more than 70 percent…Kirchner’s tough
stance on human rights, though, is
generating increasing opposition.”
(Newsweek, April 5)

9. Successful Leadership:
Why important?
• “Arab leaders Thursday condemned
President George W. Bush’s Middle East
policy shift as a dangerous move that
could stir violence…(International Herald
Tribune, April 16).
• “President Václav Klaus’ April 9 veto of
the country’s proposed new value-added
tax (VAT) act could plunge the economy
into chaos in the markets and spell trouble
for European Union relations.” (The
Prague Post, April 14-20)

10. Who is a Successful Leader?
• Alexander the Great

11. Who is a Successful Leader?
• Napoleon I
• “A leader is a dealer
in hope.”

12. Who is a Successful Leader?
• John F. Kennedy
• “Leadership and
learning are
indispensable to each
other.”

13. Who is a Successful Leader?
• M. Ghandi: “…we must be the change we wish
to see in the world.”
• W. Churchill: “The price of greatness is
responsibility.”
• Martin Luther King, Jr.: “A genuine leader is
not a searcher for consensus, but a molder of
consensus.”

14. Who is a Successful Leader? Are
you?
• Do I get results?
• Do I provide direction and a sense of meaning
to others by reminding them of what’s
important?
• Do I create authentic human relationships?
• Do I generate and sustain trust?
• (Management Notes, 1998)

15. Who is a Successful Leader? Are
you?
• Do I give people a sense that they are
investing in the future?
• Do I convey a feeling of hope?
• Do I motivate others?
• (Management Notes, 1998)

16. Management and Leadership
• The manager has his/her eyes on the bottom
line.
• The leader has his/her eyes on the horizon.
• The manager imitates.
• The leader originates.
• (Management Notes, 1998)

17. Management and Leadership
• The manager is the classic good soldier.
• The leader is his/her own person.
• The manager does things right.
• The leader does the right thing.
• The manager asks how and when.
• The leader asks what and why. (W.
Bennis)
• (Management Notes, 1998)

18. The Leadership Challenge
• “Each of us contains the capacity to be a
leader.” (Warren Bennis)
• The challenge: to realize this capacity.
• Leadership is a global issue: crosses all
boundaries, cultures, religions, etc.

19. Leadership Definition
• Leadership: an elusive concept.
• Numerous research studies.
• Many theories and explanations.
• Traits: The GREAT Man theory
• Styles/Behaviors
• Situational/Contingency
• Charisma/Transformational

20. Leadership Definition
• Leadership: A process of influence among
leaders and followers who intend real changes
that reflect their mutual purposes. (Appleton,
1999)

21. How to Be a Successful Leader:
Essential Elements
• Successful leaders must have the ability to
develop a vision of the possible.
• Leaders guide the skills of others by the sheer
weight of their visions.
• (Appleton, 1999)

22. How to Be a Successful Leader:
Essential Elements
• Successful leaders have a clear
understanding of:
• themselves;
• the expectations, experiences, needs, and
interaction patterns of others in the group
or organization;
• and, appreciate the specifics of the
environment and the tasks to be
accomplished.
• (Appleton, 1999)

23. How to Be a Successful Leader:
Essential Elements
• Successful leaders depend as much on personal
influence and competency power as on the
elements of legitimate power.
• The successful leader will be a
transformational leader.
• (Appleton, 1999)

24. Transformational Leader
• Develop a vision that is both clear and
highly appealing to followers.
• Articulate a strategy for bringing that
vision to life.
• State your vision clearly and promote it to
others.
• Show confidence and optimism about your
vision.
• Express confidence in followers’ capacity
to carry out the strategy.

25. Transformational Leader
• Build confidence by recognizing small
accomplishments toward the goal.
• Celebrate accomplishments and successes.
• Take dramatic action to symbolize key
organizational values.
• Set an example.
• Coach and mentor.

26. How to Be a Successful Leader:
Essential Elements
• A successful leader will not only ask questions
and wrestle with their individual and
organizational interests, but will also ask the
question:
• “Leadership for what purpose and what public
good?”
• (Appleton, 1999)

27. How to Be a Successful Leader:
Strategies
(Technical Management Services, Inc., 2004)
• Make your expectations
clearly known.
• Share your goals, visions,
motivations, and reasons.
• Give feedback about
contributions.
• Listen
• Build team players.
• Reward cooperation and
hard work.
• Maintain good relations
with boss.
• Accept diversity.
• Admit your mistakes.
• When you promise-
deliver.
• Periodically, disengage
from daily pressures.
• Don’t take yourself too
seriously.

28. How to Be a Successful Leader:
Characteristics
• Drive
• Honesty and integrity
• Leadership motivation
• Self-confidence
• Cognitive ability/intelligence
• Knowledge of the business
• Emotional intelligence
• Flexibility

29. Culture Contingent Leadership?
• GLOBE Research Project
• 60 countries
• 12 years
• Universally accepted leadership attributes
• Culture –specific characteristics

30. Universally Accepted Leadership
Attributes (GLOBE)
• Integrity-trustworthy, just, honest
• Charismatic, visionary, inspirational-
encouraging, positive, motivational,
confidence builder, dynamic
• Team oriented-team building, communicating,
coordinating
• Excellence-oriented, decisive, intelligent, win-
win problem solver
• (Landy & Conte, 2004)

31. Culture-Specific Characteristics
Czech Republic
• The following characteristics were found to facilitate
outstanding leadership:
• Integrity
• Performance
• Administrative
• Inspirational
• Nonautocratic
• Visionary
• Participative
• Self-sacrificial
• Team integrator
• Diplomatic

32. Conclusion
As citizens of this turbulent dynamic world, we
each have a responsibility to be a successful
leader.
• Citizen Leader: influencing others to create a
better and peaceful world.

33. Conclusion
Citizen Leader
• To create an environment where people can
thrive, grow, and live in peace with one
another.
• To promote harmony with nature and thereby
provide sustainability for future generations.
• To create communities of reciprocal care and
shared responsibility. (Allen, et. al, 1998)

34. Conclusion
• “Leadership is not the private reserve of a
few charismatic men and women. It is a
process ordinary people use when they are
bringing forth the best from themselves and
others.” (author unknown)

35. The End of the Lesson
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