6. *
Connect - Begin conversations just inquiring about how life is and what challenges are on
the table
Outcome - What would they like to accomplish during this conversation? What do they want
to focus on?
Awareness - What do they think they can do, or should do, to accomplish the end they have
in mind? Help them brainstorm. The answers are in them, not you.
Course - Where will you go with what we've talked about? Make a plan.
Highlights - What have been your biggest takeaways from this conversation?
8. *
A Boss A Leader
Drives employees Coaches
Depends on authority Develops people
Inspires fear Generates enthusiasm
Says, “I” Says “We”
Blames others on breakdown Fixes the breakdown
Knows everything Shows how it is done
Uses people Gives credit
Takes credit Asks
Says, “Go” Says, “Let’s Go”