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Topic:- INTRODUCTION OF ISO-9000
Afroz Amjad
15770
1
Introduction:-
ISO 9000 was firstly introduced in 1987 by the international standard
organization. ISO is a specialized international agency for standardization
composed of the national standards.
ISO 9000 help a quality management standards that present guidelines
intended to increase business efficiency and customer satisfactions.
ISO also help a company to satisfy its customers and achieve continual
improvements. It should be considered to be a first step or the base level of a
quality system.
2
International standard organization:-
3
Defination:-
 ISO 9000 is a set of international standards on quality management and
quality assurance developed to help companies effectively document the
quality system elements needed to maintain an efficient quality system.
 They are not specific to any one industry and can be applied to
organizations of any size.
4
5
ISO 9000 Quality management principles:-
The ISO 9000 standards are based on seven quality management principles
that senior management can apply to promote organizational improvement.
6
The seven quality management principles are:
 QMP 1 – Customer focus
 QMP 2 – Leadership
 QMP 3 – Engagement of people
 QMP 4 – Process approach
 QMP 5 – Improvement
 QMP 6 – Evidence-based decision making
 QMP 7 – Relationship management
7
ISO 9000 update in 1994 . These are followings;
 ISO 9001:1994:-
This standard is highlighted by the following justifications that it describe
the model for quality assurance in design, development, and Installation.
 ISO 9002:1994:-
This standard is highlighted by that it describe the model for quality
assurance in production and servicing.
 ISO 9003:1994:-
This standard is highlighted by that it described the model for quality
assurance in inspection and test.
8
ISO 9000 structure:-
9
ISO 9000:2000
ISO 9000:2000 refers to the ISO 9000 update released in the year 2000.
The ISO 9000:2000 revision had five goals:
• Meet stakeholder needs
• Be usable by all sizes of organizations
• Be usable by all sectors
• Be simple and clearly understood
• Connect quality management system to business processes
10
Changes in ISO 9000 standards series:-
11
References:-
1
• asqa.org> quality resources >ISO 9000.
2
• www.pjr.com
12
Thank
you
13

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Inspection and quality control

  • 1. Topic:- INTRODUCTION OF ISO-9000 Afroz Amjad 15770 1
  • 2. Introduction:- ISO 9000 was firstly introduced in 1987 by the international standard organization. ISO is a specialized international agency for standardization composed of the national standards. ISO 9000 help a quality management standards that present guidelines intended to increase business efficiency and customer satisfactions. ISO also help a company to satisfy its customers and achieve continual improvements. It should be considered to be a first step or the base level of a quality system. 2
  • 4. Defination:-  ISO 9000 is a set of international standards on quality management and quality assurance developed to help companies effectively document the quality system elements needed to maintain an efficient quality system.  They are not specific to any one industry and can be applied to organizations of any size. 4
  • 5. 5
  • 6. ISO 9000 Quality management principles:- The ISO 9000 standards are based on seven quality management principles that senior management can apply to promote organizational improvement. 6
  • 7. The seven quality management principles are:  QMP 1 – Customer focus  QMP 2 – Leadership  QMP 3 – Engagement of people  QMP 4 – Process approach  QMP 5 – Improvement  QMP 6 – Evidence-based decision making  QMP 7 – Relationship management 7
  • 8. ISO 9000 update in 1994 . These are followings;  ISO 9001:1994:- This standard is highlighted by the following justifications that it describe the model for quality assurance in design, development, and Installation.  ISO 9002:1994:- This standard is highlighted by that it describe the model for quality assurance in production and servicing.  ISO 9003:1994:- This standard is highlighted by that it described the model for quality assurance in inspection and test. 8
  • 10. ISO 9000:2000 ISO 9000:2000 refers to the ISO 9000 update released in the year 2000. The ISO 9000:2000 revision had five goals: • Meet stakeholder needs • Be usable by all sizes of organizations • Be usable by all sectors • Be simple and clearly understood • Connect quality management system to business processes 10
  • 11. Changes in ISO 9000 standards series:- 11
  • 12. References:- 1 • asqa.org> quality resources >ISO 9000. 2 • www.pjr.com 12