2. INTRODUCTION
ISO-stands for International Organization
for standardization.
It is an international body which consist
of representatives from more than 90
countries.
2
3. INTRODUCTION
BIS (Bureau of Indian Standards )is the
Indian representative to ISO.
These are exist to provide common
standards on international trade of good
and services.
3
4. What are the expected qualities
for ISO standards?
The firm must have to meets:
ISO guidelines
Document quality procedures & job
instruction
Verification of complaints by third party
auditors
4
5. OBJECTIVES
ISO 9000 -This provides guidelines on
selection , quality management and quality
assurance standards.
ISO 9001-Development , production ,
installation and servicing.
ISO 9002-It is the same as ISO 9001 without
first two tasks. This is applicable for the units
excluding R&D function.
5
6. ISO 9003-It has 12 elements covering
final inspection and testing for
laboratories and warehouses etc.
ISO 9004-It provides guidelines to
interpret the quality management and
quality assurance.
6
7. BENIFITS
This gives competitive advantage in the
global market.
Consistency of quality.
Documentation of quality procedures.
Quality training for all members of the
organization.
7
8. To give cost effective purchase
procedure
Increasing productivity.
It gives job satisfaction .
8
9. STEPS IN ISO 9000 REGISTRATION
To give cost effective purchase procedure
To give cost effective purchase procedure
To give cost effective purchase procedure
Self auditing
Selection of registrar and making application
9