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FALL 2017OFFICIAL NEWSLETTER OF THE ARIZONA DIAMONDBACKS INSIDE SALES TEAM
		
MESSAGE FROM LEADERSHIP
QUOTE OF THE MONTH
IMPORTANT DATES
NOVEMBER 7
D-backs at ASU’s SPARK: Sales in Sports event
D-backs at GCU Athletes Etiquette Dinner
NOVEMBER 13 - 15
D-backs Select-A-Seat Season Ticket Holder
Relocation Event
NOVEMBER 27
D-backs at GCU "Companies on Campus" Days
ARIZONA DIAMONDBACKS
THE PROGRAM
All D-backs Inside Sales
Consultants receive numerous
work perk benefits including four
complimentary tickets to each
game, Mountainside Fitness
memberships, and an extended
two week paid vacation during the
holiday season.
DID YOU KNOW?
-STEVE KERR
This message was especially important for our entry-level
Inside Sales team and really anyone just starting out in
their careers. You might be tempted to put your head
down and focus all of your energy on killing it in your role
and crushing your peers. Obviously results are extremely
important and we want ambitious and competitive people,
but equally important are the relationships you build with
your peers and leadership team.
So what can you do to take Dom’s advice and be a leader,
even as a college student or in an entry level position?
Don’t forget to become great at your main role, but in
addition, branch out. While you’re waiting in line at the
coffee machine, strike up a conversation with your peers
in line - ask how their weekend was, or what their plans
are for after work. Find someone in your department or
class you don’t know that well, and take them to lunch.
Be effusive in your praise of others and celebrate your
peers successes like they are your own. At the end of the
day, walk into your VP’s office and ask how his or her day
went, or how their fantasy football team did this week
(don’t ask our VP John Fisher this question though, his
team is bad).
Yes, we live and work in a results oriented world and the
results do matter, but if you really want to get ahead,
make sure you invest in your relationships and those
around you. If you are ready to put these words into
action and become the next great sports sales leader,
reach out and let’s get started.
To learn more about Dom Fausette, or to
order his book “Think, React, Lead”, visit
www.thinkreactlead.com.
Geno Fata
Inside Sales Manager
goals. We also began to look forward to 2018 – excited to move
further into an off-season where our fan base is excited and
optimistic about the future.
It is an amazing time to be a
D-back, but really it has
always been. One of the
main reasons why we were
named the best sports
organization to work for in
sports by Forbes is that we
are always investing in our
employees. At our recap
meeting on Thursday, this
meant bringing in a guest
speaker to address our sales
staff on the topic of
leadership, specifically
leadership from a peer-to-peer standpoint. Dom Fausette is local Air
Force veteran and former business leader turned executive coach
and speaker, and he brought a message that I thought was relevant
to share in this newsletter.
Dom’s main point was that leadership is really all about influence,
and you don’t need to be a positional leader to influence those
around you. No matter what your position or rank, you can be a
leader and you don’t have to wait for that promotion to influence your
peers (in fact, if you do wait for that promotion to be a leader, that
promotion may never come). It starts with building meaningful
relationships with those around you – showing genuine interest in
their lives and finding out what makes them tick. People want to
follow others who they know and like, so once that personal
connection is built, you can let your actions speak for themselves
and lead by example.
The D-backs Ticket Sales & Service
Team recently held our annual off-
site recap meeting to wrap up our
amazing 2017 season, and lay out
the vision for 2018. It was an
incredible year both on and off the
field for our organization. A year in
which we won 93 games, won the
NL Wildcard game (one of the best
games ever played at Chase Field),
and advanced to the NLDS. We
were able to reflect back on the
most memorable moments – the
walk-off wins and the champagne
celebrations, and celebrate the goals
hit in a year where every single
department exceeded their revenue
DECEMBER 1
D-backs Sports Sales Showcase hiring event
(invitation only)
DECEMBER 16 - JANUARY 2
D-backs Front Office closed for Holiday Break
D-backs Sales and Marketing Leadership team
with Dom Fausette
"I think it's imperative to follow your heart and choose a profession you're passionate about, and if you haven't
found that 'spark' yet, if you're not sure what you want to do with your lives - be persistent until you do."
FALL 2017PAGE 2
AROUND THE HORN - ALUMNI SPOTLIGHT
The D-backs made the Postseason in 2017 for the first time
in six years and won a thrilling Wild Card game against the
Rockies at Chase Field. It was a magical season our fans will
never forget. Below are a few of our Inside Sales alums with
their own personal reactions to the 2017 season.
OFFICIAL NEWSLETTER OF THE ARIZONA DIAMONDBACKS INSIDE SALES TEAM
THE PROGRAM
D-BACKS MAKE THE POSTSEASON
SALES DEVELOPMENT STAFF UPDATE
If you are a current college student interested in gaining experience in sports sales before you graduate, the D-backs Sales Development Staff is the perfect
opportunity for you. This is a part-time position beginning in March of 2018 where you will receive training from D-backs sales executives, and gain
experience working gameday events in support of the D-backs sales team. Students interested should email Geno Fata at gfata@dbacks.com
“The most common phrase used on the Business Development staff since the start of the 2018
campaign in late July has been, 'Is this real life?', referring to the level of excitement surrounding
this team both internally and externally. This incredible buzz has led to enormous leverage
opportunities and the hottest start to a campaign any of us have ever experienced. It’s been an
absolute blast every step of the way. If the electricity in the stadium when Archie Bradley comes
out of the pen in the 8th inning with Jay-Z blasting over the sound system and the crowd going
nuts doesn’t send chills down your spine, then check your pulse.”
“What’s been most rewarding about this season isn’t just the visible success from the on-field
product, but rather seeing the genuine passion and emphatic support from our loyal fan base. D-
backs Season Ticket Holders are a resilient bunch – many having been through some tough
seasons – and it’s wonderful to see first-hand how deeply committed they are to the betterment of
our organization. It’s just as fun for them as it is for me (working in Season Ticket Services), and
I’m glad we shared such a memorable season together.”
“This season has been the most exciting one I’ve been a part of! Not to be too cliché, but the
energy and excitement on the field has carried into the office each day since Opening Day. In my
role, I see the passion through our season ticket holders and it’s been awesome to directly help
them create memories that they will remember for many years to come."
JAY BENNETT
SR. ACCOUNT EXECUTIVE
BUSINESS DEVELOPMENT
NOEL GUEVARA
SR. ACCOUNT EXECUTIVE
SEASON TICKET SERVICES
CASEY DADIO
ADVISOR
NEW SEASON TICKET HOLDERS
BLAKE SIVICK
College: University of South Carolina
Favorite Quote: “Be sure you put your feet in the
right place, then stand firm.” –Abraham Lincoln
Outside Interests: Music, Hiking, Cooking, College
Football
Interesting Fact about you: I am 50% deaf in my left
ear.
FALL 2017PAGE 3
RECENT PROMOTIONS
RECENT HIRES
CHASE PETERSEN
Promoted to Account Executive,
Season Ticket Services for the
Arizona Diamondbacks
NICOLETTE GOMEZ
College: University of Arizona- BEARDOWN
Favorite Quote: “The task ahead of you is never as
great as the power behind you” – Anonymous
Outside Interests: hiking, swimming, 4-wheeling,
animals and food
Interesting Fact about you: I know the secret identities
of Wilbur and Wilma Wildcat!
AUSTIN ALVA
College: Chico State
Favorite Quote: "Nothing great was ever achieved
without enthusiasm" - Ralph Waldo Emerson
Outside Interests: surfing, golfing, country concerts,
salsa dancing, college football, long walks on the
beach, any movies with Adam Sandler, Will Ferrell, Jim
Carrey or Denzel Washington.
Interesting Fact about you: I can drive a zamboni
KAYLIN MOORE
College: Oral Roberts University
Favorite Quote: "Go big or go home"
Outside Interests: Traveling and watching sports
Interesting Fact about you: I lived on an alpaca farm in
Oklahoma
OFFICIAL NEWSLETTER OF THE ARIZONA DIAMONDBACKS INSIDE SALES TEAM
THE PROGRAM
MEGAN STOUDER
College: Manchester University
Favorite Quote: “Teamwork makes the dream work”
Outside Interests: Outdoor activities (hiking, playing
catch, swimming, etc.), Notre Dame football, traveling,
puppies, food
Interesting Fact about you: I have a bouncy ball
collection of over 1,000
TANNER ROUSH
College: Waldorf University
Favorite Quote: “Heroes get remembered, but
legends never die. Follow your heart kid and you’ll
never go wrong.” – The Sandlot
Outside Interests: Movies, music, fishing, football,
ice hockey, food, and The Olympics
Interesting Fact about you: I have acted in several
short films. Two of them being credited on IMDB
MATT MARBLE
Promoted to Advisor, New Season
Ticket Holders for the
Arizona Diamondbacks
JAZZMINE YOUNG
College: Washington State University
Favorite Quote: "Live the life you love"
Outside Interests: working out, going to the movies,
going to new restaurants
Interesting Fact about you: For fun, I spin/toss a rifle
or saber
JARED NELSON
College: Brigham Young University- Idaho
Favorite Quote: “Hard work beats talent when talent
doesn’t work very hard”
Outside Interests: Outdoors
Interesting Fact about you: I am an Eagle Scout
MORGAN HARDER
Promoted to Account Executive,
Corporate Partnership Services for
the Arizona Diamondbacks
MARK MANOS
Promoted to Account Executive,
Group Sales for the Oakland Athletics
ALEXA SOWERS
Promoted to Account Executive,
Season Ticket Sales for the
Texas Rangers
Inside Sales Newsletter, Fall 2017 - The Program

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Inside Sales Newsletter, Fall 2017 - The Program

  • 1. FALL 2017OFFICIAL NEWSLETTER OF THE ARIZONA DIAMONDBACKS INSIDE SALES TEAM MESSAGE FROM LEADERSHIP QUOTE OF THE MONTH IMPORTANT DATES NOVEMBER 7 D-backs at ASU’s SPARK: Sales in Sports event D-backs at GCU Athletes Etiquette Dinner NOVEMBER 13 - 15 D-backs Select-A-Seat Season Ticket Holder Relocation Event NOVEMBER 27 D-backs at GCU "Companies on Campus" Days ARIZONA DIAMONDBACKS THE PROGRAM All D-backs Inside Sales Consultants receive numerous work perk benefits including four complimentary tickets to each game, Mountainside Fitness memberships, and an extended two week paid vacation during the holiday season. DID YOU KNOW? -STEVE KERR This message was especially important for our entry-level Inside Sales team and really anyone just starting out in their careers. You might be tempted to put your head down and focus all of your energy on killing it in your role and crushing your peers. Obviously results are extremely important and we want ambitious and competitive people, but equally important are the relationships you build with your peers and leadership team. So what can you do to take Dom’s advice and be a leader, even as a college student or in an entry level position? Don’t forget to become great at your main role, but in addition, branch out. While you’re waiting in line at the coffee machine, strike up a conversation with your peers in line - ask how their weekend was, or what their plans are for after work. Find someone in your department or class you don’t know that well, and take them to lunch. Be effusive in your praise of others and celebrate your peers successes like they are your own. At the end of the day, walk into your VP’s office and ask how his or her day went, or how their fantasy football team did this week (don’t ask our VP John Fisher this question though, his team is bad). Yes, we live and work in a results oriented world and the results do matter, but if you really want to get ahead, make sure you invest in your relationships and those around you. If you are ready to put these words into action and become the next great sports sales leader, reach out and let’s get started. To learn more about Dom Fausette, or to order his book “Think, React, Lead”, visit www.thinkreactlead.com. Geno Fata Inside Sales Manager goals. We also began to look forward to 2018 – excited to move further into an off-season where our fan base is excited and optimistic about the future. It is an amazing time to be a D-back, but really it has always been. One of the main reasons why we were named the best sports organization to work for in sports by Forbes is that we are always investing in our employees. At our recap meeting on Thursday, this meant bringing in a guest speaker to address our sales staff on the topic of leadership, specifically leadership from a peer-to-peer standpoint. Dom Fausette is local Air Force veteran and former business leader turned executive coach and speaker, and he brought a message that I thought was relevant to share in this newsletter. Dom’s main point was that leadership is really all about influence, and you don’t need to be a positional leader to influence those around you. No matter what your position or rank, you can be a leader and you don’t have to wait for that promotion to influence your peers (in fact, if you do wait for that promotion to be a leader, that promotion may never come). It starts with building meaningful relationships with those around you – showing genuine interest in their lives and finding out what makes them tick. People want to follow others who they know and like, so once that personal connection is built, you can let your actions speak for themselves and lead by example. The D-backs Ticket Sales & Service Team recently held our annual off- site recap meeting to wrap up our amazing 2017 season, and lay out the vision for 2018. It was an incredible year both on and off the field for our organization. A year in which we won 93 games, won the NL Wildcard game (one of the best games ever played at Chase Field), and advanced to the NLDS. We were able to reflect back on the most memorable moments – the walk-off wins and the champagne celebrations, and celebrate the goals hit in a year where every single department exceeded their revenue DECEMBER 1 D-backs Sports Sales Showcase hiring event (invitation only) DECEMBER 16 - JANUARY 2 D-backs Front Office closed for Holiday Break D-backs Sales and Marketing Leadership team with Dom Fausette "I think it's imperative to follow your heart and choose a profession you're passionate about, and if you haven't found that 'spark' yet, if you're not sure what you want to do with your lives - be persistent until you do."
  • 2. FALL 2017PAGE 2 AROUND THE HORN - ALUMNI SPOTLIGHT The D-backs made the Postseason in 2017 for the first time in six years and won a thrilling Wild Card game against the Rockies at Chase Field. It was a magical season our fans will never forget. Below are a few of our Inside Sales alums with their own personal reactions to the 2017 season. OFFICIAL NEWSLETTER OF THE ARIZONA DIAMONDBACKS INSIDE SALES TEAM THE PROGRAM D-BACKS MAKE THE POSTSEASON SALES DEVELOPMENT STAFF UPDATE If you are a current college student interested in gaining experience in sports sales before you graduate, the D-backs Sales Development Staff is the perfect opportunity for you. This is a part-time position beginning in March of 2018 where you will receive training from D-backs sales executives, and gain experience working gameday events in support of the D-backs sales team. Students interested should email Geno Fata at gfata@dbacks.com “The most common phrase used on the Business Development staff since the start of the 2018 campaign in late July has been, 'Is this real life?', referring to the level of excitement surrounding this team both internally and externally. This incredible buzz has led to enormous leverage opportunities and the hottest start to a campaign any of us have ever experienced. It’s been an absolute blast every step of the way. If the electricity in the stadium when Archie Bradley comes out of the pen in the 8th inning with Jay-Z blasting over the sound system and the crowd going nuts doesn’t send chills down your spine, then check your pulse.” “What’s been most rewarding about this season isn’t just the visible success from the on-field product, but rather seeing the genuine passion and emphatic support from our loyal fan base. D- backs Season Ticket Holders are a resilient bunch – many having been through some tough seasons – and it’s wonderful to see first-hand how deeply committed they are to the betterment of our organization. It’s just as fun for them as it is for me (working in Season Ticket Services), and I’m glad we shared such a memorable season together.” “This season has been the most exciting one I’ve been a part of! Not to be too cliché, but the energy and excitement on the field has carried into the office each day since Opening Day. In my role, I see the passion through our season ticket holders and it’s been awesome to directly help them create memories that they will remember for many years to come." JAY BENNETT SR. ACCOUNT EXECUTIVE BUSINESS DEVELOPMENT NOEL GUEVARA SR. ACCOUNT EXECUTIVE SEASON TICKET SERVICES CASEY DADIO ADVISOR NEW SEASON TICKET HOLDERS
  • 3. BLAKE SIVICK College: University of South Carolina Favorite Quote: “Be sure you put your feet in the right place, then stand firm.” –Abraham Lincoln Outside Interests: Music, Hiking, Cooking, College Football Interesting Fact about you: I am 50% deaf in my left ear. FALL 2017PAGE 3 RECENT PROMOTIONS RECENT HIRES CHASE PETERSEN Promoted to Account Executive, Season Ticket Services for the Arizona Diamondbacks NICOLETTE GOMEZ College: University of Arizona- BEARDOWN Favorite Quote: “The task ahead of you is never as great as the power behind you” – Anonymous Outside Interests: hiking, swimming, 4-wheeling, animals and food Interesting Fact about you: I know the secret identities of Wilbur and Wilma Wildcat! AUSTIN ALVA College: Chico State Favorite Quote: "Nothing great was ever achieved without enthusiasm" - Ralph Waldo Emerson Outside Interests: surfing, golfing, country concerts, salsa dancing, college football, long walks on the beach, any movies with Adam Sandler, Will Ferrell, Jim Carrey or Denzel Washington. Interesting Fact about you: I can drive a zamboni KAYLIN MOORE College: Oral Roberts University Favorite Quote: "Go big or go home" Outside Interests: Traveling and watching sports Interesting Fact about you: I lived on an alpaca farm in Oklahoma OFFICIAL NEWSLETTER OF THE ARIZONA DIAMONDBACKS INSIDE SALES TEAM THE PROGRAM MEGAN STOUDER College: Manchester University Favorite Quote: “Teamwork makes the dream work” Outside Interests: Outdoor activities (hiking, playing catch, swimming, etc.), Notre Dame football, traveling, puppies, food Interesting Fact about you: I have a bouncy ball collection of over 1,000 TANNER ROUSH College: Waldorf University Favorite Quote: “Heroes get remembered, but legends never die. Follow your heart kid and you’ll never go wrong.” – The Sandlot Outside Interests: Movies, music, fishing, football, ice hockey, food, and The Olympics Interesting Fact about you: I have acted in several short films. Two of them being credited on IMDB MATT MARBLE Promoted to Advisor, New Season Ticket Holders for the Arizona Diamondbacks JAZZMINE YOUNG College: Washington State University Favorite Quote: "Live the life you love" Outside Interests: working out, going to the movies, going to new restaurants Interesting Fact about you: For fun, I spin/toss a rifle or saber JARED NELSON College: Brigham Young University- Idaho Favorite Quote: “Hard work beats talent when talent doesn’t work very hard” Outside Interests: Outdoors Interesting Fact about you: I am an Eagle Scout MORGAN HARDER Promoted to Account Executive, Corporate Partnership Services for the Arizona Diamondbacks MARK MANOS Promoted to Account Executive, Group Sales for the Oakland Athletics ALEXA SOWERS Promoted to Account Executive, Season Ticket Sales for the Texas Rangers