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Educaterer India is an unique combination of passion driven into a hobby which makes an awesome profession. We carve the lives of enthusiastic candidates to a perfect professional who can impress upon the mindsets of the industry, while following the established traditions, can dare to set new standards to follow. We don't want you to be the part of the crowd, rather we like to make you the reason of the crowd.
Today's Effort For A Better Tomorrow
Educaterer India is an unique combination of passion driven into a hobby which makes an awesome profession. We carve the lives of enthusiastic candidates to a perfect professional who can impress upon the mindsets of the industry, while following the established traditions, can dare to set new standards to follow. We don't want you to be the part of the crowd, rather we like to make you the reason of the crowd.
Today's Effort For A Better Tomorrowl
Educaterer India is an unique combination of passion driven into a hobby which makes an awesome profession. We carve the lives of enthusiastic candidates to a perfect professional who can impress upon the mindsets of the industry, while following the established traditions, can dare to set new standards to follow. We don't want you to be the part of the crowd, rather we like to make you the reason of the crowd.
Today's Effort For A Better Tomorrow
Educaterer India is an unique combination of passion driven into a hobby which makes an awesome profession. We carve the lives of enthusiastic candidates to a perfect professional who can impress upon the mindsets of the industry, while following the established traditions, can dare to set new standards to follow. We don't want you to be the part of the crowd, rather we like to make you the reason of the crowd.
Today's Effort For A Better Tomorrowl
Educaterer India is an unique combination of passion driven into a hobby which makes an awesome profession. We carve the lives of enthusiastic candidates to a perfect professional who can impress upon the mindsets of the industry, while following the established traditions, can dare to set new standards to follow. We don't want you to be the part of the crowd, rather we like to make you the reason of the crowd.
Today's Effort For A Better Tomorrow
Information about Bellevue University Human Capital Lab's latest assessment tool to aid Chief Learning Officers and Training & Development Leaders in determining the Power Skills (soft skills) gaps they may have in their organization combined with consultation services to assist developing a plan, tools, and performance measurement ROI outcome studies to help demonstrate the to all who invest the value of these efforts.
The Critical Role Coaching Plays in Developing Your EmployeesCenterfor HCI
Each day, leaders spanning the globe are discovering the positive impact that coaching employees can have on their organization (and bottom line). Managers are discarding outdated notions of being ‘the boss’ and instead, they are creating an increasingly nurturing environment by offering support and regular feedback to their employees. Not only is this an approach that employees want (dare say desire), it is also proven to be one of the best ways to improve individual and collective performance.
"Executive Coaching Revealed: What You Need To Know" provides information for those who are considering engaging in an executive coaching process. The whitepaper provides definitions, coaching models, and a roadmap for selecting the right coach.
The “Course Topics” series from Manage Train Learn and Slide Topics is a collection of over 4000 slides that will help you master a wide range of management and personal development skills. The 202 PowerPoints in this series offer you a complete and in-depth study of each topic. This presentation is on "Teamwork".
11 Tips & Tricks for effective teamwork at your workplace!Prasanjit Das
Looking for the mantra to effective teamwork ?
What is the secret that some organizations seem to grow while others don't ? How are some teams better than others ? What are the attributes of a good team ?
Search no more. Here are your answers:
Educaterer India is an unique combination of passion driven into a hobby which makes an awesome profession. We carve the lives of enthusiastic candidates to a perfect professional who can impress upon the mindsets of the industry, while following the established traditions, can dare to set new standards to follow. We don't want you to be the part of the crowd, rather we like to make you the reason of the crowd.
Today's Effort For A Better Tomorrow
Information about Bellevue University Human Capital Lab's latest assessment tool to aid Chief Learning Officers and Training & Development Leaders in determining the Power Skills (soft skills) gaps they may have in their organization combined with consultation services to assist developing a plan, tools, and performance measurement ROI outcome studies to help demonstrate the to all who invest the value of these efforts.
The Critical Role Coaching Plays in Developing Your EmployeesCenterfor HCI
Each day, leaders spanning the globe are discovering the positive impact that coaching employees can have on their organization (and bottom line). Managers are discarding outdated notions of being ‘the boss’ and instead, they are creating an increasingly nurturing environment by offering support and regular feedback to their employees. Not only is this an approach that employees want (dare say desire), it is also proven to be one of the best ways to improve individual and collective performance.
"Executive Coaching Revealed: What You Need To Know" provides information for those who are considering engaging in an executive coaching process. The whitepaper provides definitions, coaching models, and a roadmap for selecting the right coach.
The “Course Topics” series from Manage Train Learn and Slide Topics is a collection of over 4000 slides that will help you master a wide range of management and personal development skills. The 202 PowerPoints in this series offer you a complete and in-depth study of each topic. This presentation is on "Teamwork".
11 Tips & Tricks for effective teamwork at your workplace!Prasanjit Das
Looking for the mantra to effective teamwork ?
What is the secret that some organizations seem to grow while others don't ? How are some teams better than others ? What are the attributes of a good team ?
Search no more. Here are your answers:
Team Building Practices and Training Programs Self-employed
Wagons Learning has good experience and masters in Team Building training program and is known for its best practices.
Generally teams are formed by gathering few people having domain knowledge and then expecting them to find a way to work together. This is the case with most of the teams in action today. But this is not the best practice, if you want the highly effective teams working for the organization. Teams become most effective when designed carefully.
LEADERSHIP AND TEAM MANAGEMENT 11LEADERSHIP .docxcroysierkathey
LEADERSHIP AND TEAM MANAGEMENT 11
LEADERSHIP AND TEAMWORK MANAGEMENT
Student’s name
Running Head: LEADERSHIP AND TEAM MANAGEMENT 1
Institution
Part 1
What is involved in consulting team members to establish a common understanding of team purpose, roles, responsibilities and accountabilities in accordance with organisational goals, plans and objectives? We would expect to see details on the team charter as part of your response.
In every organization, leading team effectiveness is very essential. The reason as to why there should be the establishment of a common understanding of team objectives, targets, accountabilities and responsibilities within the dynamic of the group you lead is to make sure there is the quality result. According to these issues, quality is all about a not only positive result related to the prescribed goals but also the cohesion of people in the group surrounding and the enduring impressions of the achievements of the team project. Being a leader, aligning the focus of the group assists the group members to attain objectives.
Develop policies and procedures to ensure team members take responsibility for own work and assist others to undertake required roles and responsibilities.
In this case, essential features to base on include, facilitating commonly understanding of the aim of the company, whoever its clients are and its role with the clients. Also, basing what the company's goals are, and how your group will fulfill them is essential. Some experiences are required to lead and manage a team effectively in the very job environment. This mostly from the side of leaders whereby the leaders in charge of the groups should be aware of the skills needed to lead the teams and what makes a team. Some of the experiences required to manage and lead a team are; educating skills, disagreement and resolution experience, consultation and communication skills, and planning and establishing skills (Rousseau & Aubé, 2010).
As a leader, you need to develop strategies to ensure team members have input into planning, decision making and operational aspects of their work team. What are some key elements you will need to consider?
It is essential to understand that a team is not just made up of a group of individuals, but there are some features that a group of people must show up or have to be considered to call a group a team. The factors to be considered are the mix of the group, defined the aim of the group, and shared a concept, joint reliability, and effective understanding experience. A team is built for various reasons and we have types of teams which are; cross operational and operational group. An operation team is any sort of a group that reports to one point and may not have to operate together to achieve the set goals of an organization. On the other side, the Cross operational team is a group of workers from distinctive operations across the company whose timeframe is devoted partly to the group's efforts a ...
[Type text][Type text][Type text]HAME502 Building High-Per.docxodiliagilby
[Type text] [Type text] [Type text]
HAME502: Building High-Performing Teams
Cornell UniversityCourse Project
Part One: Diagnosing Your Team
Instructions:
In this project, you will outline strategic elements critical in leading your team. In doing so, you will map a plan for diagnosing the team’s needs, building collaboration, generating conflict, managing virtual team space, and finally, shifting your own leadership role. This plan will enable you to thoughtfully provide your team with the leadership it needs to perform at its highest levels.
First, identify if the team is new or if you are new to the team. (Or alternatively, you and the team may have been working with one another for awhile. If so, think of your team as new all over again and try to look at it with fresh eyes.) Next, complete the appropriate chartin order to identify areas of development or needs for your team.
If the team is new,engage (or reengage) your team in a discussion of its vision and mission. What is the desired future state and the overall purpose of your team? What does the organization need the team to accomplish? Identify members’ roles and responsibilities. Prepare between 3-5 long-term and short-term goals. Enter your results into Chart A.
If you are new to the team, collect data. Interview at least five team members. Observe the team working. What do you notice? What is the work pattern? Based on your analysis of your data, identify and discuss between 3-5 actions/behaviors that the team needs from you.Enter your results into Chart B.
Chart A: Building Your Team
when the team is new
Team Goals
With your team, identify what your organization needs your team to accomplish. Outline 3-5 of your short-term and long-term goals here.
Member Roles & Responsibilities
Identify key roles and responsibilities that will achieve and support your team in reaching your goals. List these roles and state who will be responsible for each.
If you have completed Chart A, you have completed part one of your course project. You do not need to complete Chart B.
Chart B: Building Your Team
when you are new to your team
Interview Findings
After interviewing five members of your team, summarize your findings based on each category below:
What actions or processes are working well?
What actions or processes can be improved?
Overall, how effective do they think your team is?
Observations of Team
After observing your team working, what do you notice? What work patterns can you identify?
Recommendations
Based on your findings, identify 3-5 recommendations you have for your team. Outline how you will or have communicated these recommendations.
1.
2.
3.
4.
5.
Part Two: Building Collaboration
Instructions:
In this module, we put the lens on you to consider both how your team members act and interact, as well as how you engage your team.
For part two of your project, map a plan for how you want to engage with your team, moving forward. Prepare a list of id ...
What is Team Building?
Teamwork and Team-Building - What's the Difference?
Concept of Team Building
Tuckman's Stages
Purpose of Team building
Group vs. Team
What Makes a Team Effective
Why Invest in Team Building
How to build STRONG EFFECTIVE Team.
Suggested Audience: Leaders and team members.
The “Course Topics” series from Manage Train Learn and Slide Topics is a collection of over 4000 slides that will help you master a wide range of management and personal development skills. The 202 PowerPoints in this series offer you a complete and in-depth study of each topic. This presentation is on "Group Formation".
The One Mistake You Can't Afford to Make While Job Searching on Social Media.pdfFlora Runyenje
Don't hesitate to seek feedback from trusted friends, mentors, or colleagues on your social media presence. They can offer valuable insights and help identify areas for improvement that you may have overlooked.
Easy $850_Day CANVA YouTube Shorts Tutorial for Beginners (2024).pdfFlora Runyenje
The prospect of earning $850 per day through a CANVA YouTube Shorts tutorial presents an exciting opportunity for beginners in 2024. By harnessing the creative potential of CANVA and leveraging the reach of YouTube Shorts,
_Achieving Optimal Health_ The Importance of a Balanced Diet.pdfFlora Runyenje
In the quick moving current world, where comfort frequently bests sustenance, the idea of a reasonable eating regimen assumes a urgent part in keeping up with by and large wellbeing and prosperity. A fair eating regimen isn't simply an in vogue state yet a principal part of a solid way of life. It includes devouring different food sources in fitting extents to meet the body's dietary necessities. In this far reaching article, we will dig into the meaning of a decent eating routine, investigating its parts, advantages, and how people can settle on informed dietary decisions to enhance their wellbeing
Releasing the Force of CPA Projects with High CommissionsFlora Runyenje
In the unique scene of partner promoting, Cost Per Activity (CPA) programs have arisen as strong income producing systems for the two publicists and members. Among the bunch of CPA programs accessible, those offering high commissions stand apart as worthwhile open doors for member advertisers hoping to amplify their income. In this article, we will dive into the universe of CPA programs with high commissions, investigating their advantages, key elements, and how members can use them to make monetary progress.
"In three words I can sum up everything I've learned about life: it goes on." - Robert Frost
This quote by Robert Frost is a reminder that life is a journey, and no matter what happens, it will continue. It's a great reminder to keep moving forward, even when we face setbacks and challenges. This quote is particularly relevant in times of crisis, when we need to find the strength to keep going.
I’m writing this letter to dispel a popular myth: Many investors believe it’s already too late to make a lot of money with Bitcoin.
Nothing could be further from the truth.
Parental control -_how_to_check_your_kids!Flora Runyenje
Attention! Please Forget Everything You've Been Told About Potty Training In The Past...
Discover a Proven Method For Quickly & Easily Potty Training Even The Most Stubborn Child in a very short time...
How to successfully_home_school_your_childFlora Runyenje
Attention! Please Forget Everything You've Been Told About Potty Training In The Past...
Discover a Proven Method For Quickly & Easily Potty Training Even The Most Stubborn Child in a very short time...
In this presentation, Danny Leibrandt explains the impact of AI on SEO and what Google has been doing about it. Learn how to take your SEO game to the next level and win over Google with his new strategy anyone can use. Get actionable steps to rank your name, your business, and your clients on Google - the right way.
Key Takeaways:
1. Real content is king
2. Find ways to show EEAT
3. Repurpose across all platforms
Videos are more engaging, more memorable, and more popular than any other type of content out there. That’s why it’s estimated that 82% of consumer traffic will come from videos by 2025.
And with videos evolving from landscape to portrait and experts promoting shorter clips, one thing remains constant – our brains LOVE videos.
So is there science behind what makes people absolutely irresistible on camera?
The answer: definitely yes.
In this jam-packed session with Stephanie Garcia, you’ll get your hands on a steal-worthy guide that uncovers the art and science to being irresistible on camera. From body language to words that convert, she’ll show you how to captivate on command so that viewers are excited and ready to take action.
The digital marketing industry is changing faster than ever and those who don’t adapt with the times are losing market share. Where should marketers be focusing their efforts? What strategies are the experts seeing get the best results? Get up-to-speed with the latest industry insights, trends and predictions for the future in this panel discussion with some leading digital marketing experts.
The What, Why & How of 3D and AR in Digital CommercePushON Ltd
Vladimir Mulhem has over 20 years of experience in commercialising cutting edge creative technology across construction, marketing and retail.
Previously the founder and Tech and Innovation Director of Creative Content Works working with the likes of Next, John Lewis and JD Sport, he now helps retailers, brands and agencies solve challenges of applying the emerging technologies 3D, AR, VR and Gen AI to real-world problems.
In this webinar, Vladimir will be covering the following topics:
Applications of 3D and AR in Digital Commerce,
Benefits of 3D and AR,
Tools to create, manage and publish 3D and AR in Digital Commerce.
Most small businesses struggle to see marketing results. In this session, we will eliminate any confusion about what to do next, solving your marketing problems so your business can thrive. You’ll learn how to create a foundational marketing OS (operating system) based on neuroscience and backed by real-world results. You’ll be taught how to develop deep customer connections, and how to have your CRM dynamically segment and sell at any stage in the customer’s journey. By the end of the session, you’ll remove confusion and chaos and replace it with clarity and confidence for long-term marketing success.
Key Takeaways:
• Uncover the power of a foundational marketing system that dynamically communicates with prospects and customers on autopilot.
• Harness neuroscience and Tribal Alignment to transform your communication strategies, turning potential clients into fans and those fans into loyal customers.
• Discover the art of automated segmentation, pinpointing your most lucrative customers and identifying the optimal moments for successful conversions.
• Streamline your business with a content production plan that eliminates guesswork, wasted time, and money.
Mastering Local SEO for Service Businesses in the AI Era is tailored specifically for local service providers like plumbers, dentists, and others seeking to dominate their local search landscape. This session delves into leveraging AI advancements to enhance your online visibility and search rankings through the Content Factory model, designed for creating high-impact, SEO-driven content. Discover the Dollar-a-Day advertising strategy, a cost-effective approach to boost your local SEO efforts and attract more customers with minimal investment. Gain practical insights on optimizing your online presence to meet the specific needs of local service seekers, ensuring your business not only appears but stands out in local searches. This concise, action-oriented workshop is your roadmap to navigating the complexities of digital marketing in the AI age, driving more leads, conversions, and ultimately, success for your local service business.
Key Takeaways:
Embrace AI for Local SEO: Learn to harness the power of AI technologies to optimize your website and content for local search. Understand the pivotal role AI plays in analyzing search trends and consumer behavior, enabling you to tailor your SEO strategies to meet the specific demands of your target local audience. Leverage the Content Factory Model: Discover the step-by-step process of creating SEO-optimized content at scale. This approach ensures a steady stream of high-quality content that engages local customers and boosts your search rankings. Get an action guide on implementing this model, complete with templates and scheduling strategies to maintain a consistent online presence. Maximize ROI with Dollar-a-Day Advertising: Dive into the cost-effective Dollar-a-Day advertising strategy that amplifies your visibility in local searches without breaking the bank. Learn how to strategically allocate your budget across platforms to target potential local customers effectively. The session includes an action guide on setting up, monitoring, and optimizing your ad campaigns to ensure maximum impact with minimal investment.
It's another new era of digital and marketers are faced with making big bets on their digital strategy. If you are looking at modernizing your tech stack to support your digital evolution, there are a few can't miss (often overlooked) areas that should be part of every conversation. We'll cover setting your vision, avoiding siloes, adding a democratized approach to data strategy, localization, creating critical governance requirements and more. Attendees will walk away with actions they can take into initiatives they are running today and consider for the future.
The Forgotten Secret Weapon of Digital Marketing: Email
Digital marketing is a rapidly changing, ever evolving industry--Influencers, Threads, X, AI, etc. But one of the most effective digital marketing tools is also one of the oldest: Email. Find out from two Houston-based digital experts how to maximize your results from email.
Key Takeaways:
Email has the best ROI of any digital tactic
It can be used at any stage of the customer journey
It is increasingly important as the cookie-less future gets closer and closer
The session includes a brief history of the evolution of search before diving into the roles technology, content, and links play in developing a powerful SEO strategy in a world of Generative AI and social search. Discover how to optimize for TikTok searches, Google's Gemini, and Search Generative Experience while developing a powerful arsenal of tools and templates to help maximize the effectiveness of your SEO initiatives.
Key Takeaways:
Understand how search engines work
Be able to find out where your users search
Know what is required for each discipline of SEO
Feel confident creating an SEO Plan
Confidently measure SEO performance
The digital marketing industry is changing faster than ever and those who don’t adapt with the times are losing market share. Where should marketers be focusing their efforts? What strategies are the experts seeing get the best results? Get up-to-speed with the latest industry insights, trends and predictions for the future in this panel discussion with some leading digital marketing experts.
2. - 2 -
Terms and Conditions
LEGAL NOTICE
The Publisher has strived to be as accurate and complete as possible
in the creation of this report, notwithstanding the fact that he does
not warrant or represent at any time that the contents within are
accurate due to the rapidly changing nature of the Internet.
While all attempts have been made to verify information provided in
this publication, the Publisher assumes no responsibility for errors,
omissions, or contrary interpretation of the subject matter herein.
Any perceived slights of specific persons, peoples, or organizations
are unintentional.
In practical advice books, like anything else in life, there are no
guarantees of income made. Readers are cautioned to reply on their
own judgment about their individual circumstances to act
accordingly.
This book is not intended for use as a source of legal, business,
accounting or financial advice. All readers are advised to seek services
of competent professionals in legal, business, accounting and finance
fields.
You are encouraged to print this book for easy reading.
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3. - 3 -
Table Of Contents
Foreword
Chapter 1:
The Basics
Chapter 2:
Solving Issues
Chapter 3:
What About Personalities
Chapter 4:
Listening And Success
Chapter 5:
Being A Good Team Leader And Conversational
Training
Wrapping Up
4. - 4 -
Foreword
The mere gathering of a group of people does not necessarily
constitute to the effective beginnings of a team training exercise that
is going to be productive and successful. Several different aspects
need to be taken into careful consideration before such an exercise
even begins.
This will open your eyes to fundamental principles of teamwork. You
will learn the secrets behind successful teams and how to have the
same successes in your own teams. It closely examines team building
since this is one of the ways to get a team working together. You get to
learn what this entails and what kind of teams can use these exercises
to succeed.
Many leading companies have embraced the act of team building.
They have managed to realize just how important teamwork is. These
organizations spend a lot of money and team investing in team
building. This ebook also looks at why team building is important not
just to the organization but also to every member of the team.
6. - 6 -
Chapter 1:
The Basics
Synopsis
The primary and most important element of team training lies in the
ability of the leader to instill the motto of working together towards
the effective and successful achievement of a goal.
Teamwork is so important that it is virtually impossible for you to
reach the heights of your capabilities or make money that you want
without becoming very good at it” - Brian Tracy
To discover the keys to building teamwork, you need to learn about
what it means to be a team. You also need to learn about team
building. These are the two concepts covered in this chapter.
Do you really know what teamwork means?
Exactly what is team building and how does it help in
teamwork?
What kind of teams can use the team building exercises and
learn to be a team?
By the time you complete this chapter, you will have found the
answers to all this questions
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7. - 7 -
The Basics
Understanding the various elements involved, such as specifics of
the theme within the training exercise, the measurable and
achievable standards set, the relevant processes that enable the
afore mentioned items and the time frame in which all this is to
take place.
Discussions on project plans, schedules and budget should all be
held at the onset of the training exercise to ensure the overall
performance of the team properly reflects the management
systems in place.
Within the team training exercise elements like the results to be
produced by the team and clear objectives for measuring these
results are outlined to be followed diligently and any deviations
should be monitored and controlled.
The communications mechanism should also be clear and concise
as not all participants within the team will have the same level of
technical understanding. Such divulging of information can be
done regularly through different yet equally effective tools such as
meetings, emails, collaborations, newsletters and many other high
tech avenues.
Developing staffing procedures that encourage team participations
also allows for the platform where only appropriate participants
8. - 8 -
form the team. Randomly throwing together a group of individual
and expecting them to work as a team is not only ludicrous but it
can also have disastrous results.
Assigning an individual within the team training exercise to be
responsible in ensuring all the participants are always kept abreast
with all the relevant information is also important, as this ensure
the smoothness of the overall team participation.
A team may simply be defined as a group of people who are working
together towards a common goal. These people are entitled with
different tasks that make a significant contribution towards the
achievement of the said goal. Teamwork normally involves the team
working interdependently. This means that one person’s task is
responsible for the success of the next person’s tasks.
Teams are normally formed for a variety of reasons. There are some
that are set up for short term goals while others are set for something
more long term.
For instance, in an organization, you may find a team formed just to
deal with a particular project. However, you may also find other
teams in every single department that work together throughout to
increase the productivity of their departments.
Team Building Basics
9. - 9 -
The whole idea behind team building is to forge good working
relationships between the team members. This ensures that they
learn how to work as a team. The team building exercises help the
players to successfully learn how to do this. These exercises can work
for any teams, whether at work or even in sports.
Team building serves many more purposes than just helping the team
to work together. These exercises also help the teammates to know
each other better. This then builds the rapport between them and
encourages them to be supportive of one another.
Team building also helps in developing the skills of each team mate
through motivation and support. The exercises also help the members
to learn how to communicate with each other. This is a key aspect of
any successful team.
Through team building, the goals and objects of the organization
becomes clearer. These are defined and each team member is
encouraged to participate in helping achieve them. This also helps in
sporting activities, a team gets to learn what they want to achieve and
how to get there.
Team building also has a number of benefits on individual level. For
instance, many people get to grow and develop their skills by being
part of a team. When the team entrusts you with a role, you will find
yourself trying your best not to disappoint everyone else. This helps in
nurturing their abilities and honing the skills.
10. - 10 -
Team building has also helped individuals discover themselves. For
instance, some people may not know that they can be leaders until
they are assigned such roles. Other people find themselves when they
got to know others better. For instance, knowing that your colleague
is a single mom may make you more tolerant of her absenteeism. You
may learn to evoke gentleness and sympathy in yourself.
In most cases, organizations normally hire a team building consultant
to help with the exercises. The consultant takes time to know the
team and come up with the right strategies for the particular team.
This consultant is specifically trained for this. He can look at a team
and come up with strategies to improve the performance of the said
team.
The consultant normally makes a proposal to the organization, clearly
laying out his plan of action. He states the problems with the team
and what have recommends for helping solve these problems.
The organization then makes the decision to hire the consultant or
not based on the proposal. Sometime, the organization may only
agree to some of the strategies but not all. The consultant is then
faced with the team building task. After the program, he has to give
the necessary feedback to the organization illustrating just how
effective the exercise was.
11. - 11 -
The Types of Teams That Can Participate In Team Building
Exercises
Team building can basically work in any given team. It can work at
work, school or even when it comes to sports. One of the most
popular types of teams that use these strategies is the departmental
teams. These are teams made up of people who do the same kind of
work .For instance; you may have a team from the human resources
department or even have a team from the I.T department. This type of
team is normally found in work environments.
There are also management teams. These teams may comprise of
managers from various departments. Even as leaders, these people
need to learn how to work together for the overall success of the
company. Team building also helps the managers to become better
leaders to their teams. The skills acquired can be passed down to the
team by the leader.
There can also be team building for mixed or cross-functional groups.
These are usually teams that are made up of people from different
departments in an organization.
These departments have to have some common ground. For instance,
you can have departments that deal with people such as customer
care and human resources.eam building will build all the members of
the team and enable them to cooperate and be more productive.
12. - 12 -
Special projects teams can also use team building exercises. These are
teams that may be set up for just short term goals. If they successfully
complete the team building program, such teams will be more
effective. In addition, the team may be able to complete the project in
a shorter time than anticipated. This all comes from learning how to
work well with each other.
Self directed teams that comprise of people from different fields also
use team building exercises. They take the program to help
themselves grow as leaders.
They also use what they have learned to train their individual teams
on how to foster the bond that will enable them to work together.
Any team that has a common goal can use team building to help them
work together much better.
A good team is one that has learnt how to work together to achieve a
common goal. This is the essence of teamwork
13. - 13 -
Chapter 2:
Solving Issues
Synopsis
In the very competitive and cost conscious environments today, a lot
of companies are beginning to realize that most matters can be
successfully dealt with within the company if there are workable
teams of problem solving expertise in place. By getting the most out
of the resources available from the people already knowledgeable on
the problem the company can problem solve more effectively and in a
fraction of the time.
Team work entails a lot of activities. There is decision making,
problem solving, communication and a number of other activities. In
this chapter, we look at the team building exercises that tackle
different aspects of teamwork.
What are the different exercises that a team can participate in?
What do these exercises entail and how are they important?
Relationships can’t be forced; people need to work on different things
to make them work. This is the same thing with teamwork.
People will not just automatically learn to communicate and trust
each other. They have to practice on these skills
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14. - 14 -
Fixing It
The successful companies realize that by getting the employees to
work in teams, ongoing challenges, opportunities, improvements, re-
engineering, product development and many other aspects can be
better addressed and solutions found simply based on the oneness
effect of the problem solving mindset.
Being able to quickly deploy teams whenever there is a need, can only
be done if the proper complimenting tools and training are constantly
available.
Some of the problem solving areas that should be covered within the
exercise should be clearly defined. These may include clearly defined
goals, indentifying and priority listing the barriers pertaining to the
said goals, suitable development of solutions that are not only clever
and cost effective but should also be workable.
Not forgetting the cooperation of all involved, is another very
important element that should not be overlooked as this one element
can derail any problem solving exercise.
When all this has been discussed and explored, the next step in the
problem solving venture should be to ensure the proper execution of
the plan takes place.
15. - 15 -
Constant or periodic checks should be practiced to ensure the exercise
is kept on track and the problems are effectively solved or at the very
least some success is shown in understanding the problem and
addressing it.
All this is done with the end goal in mind to ensure its smooth and
speedy attainment. With the necessary tools and techniques available,
most teams can help to improve the effectiveness and sustainability of
the company.
Communication Exercises
Needless to say, communication is a vital part of any given
relationship. Two people can’t live and work together unless they can
communicate with each other. The same theory applies to team, for a
group to work together they must be able to effectively communicate
with each other.
Communication goes beyond sharing a common language. Two
people may be English speakers but even without the language
barrier, they may not be able to communicate with each other. There
are so many fundamental principles that go into effective
communication. This is why this type of exercises is normally vital in
any given team.
16. - 16 -
There are many types of communication exercises all geared to help
team members communicate with each other effectively. One such
exercise is the “blind man and guide”. In this exercise, two teammates
are forced to work with each other. They need to retrieve a certain
object within the vicinity. However, one teammate has to do the
retrieval while blind folded. The other teammate will then give
directions to help them make the retrieval. The only way they can do
this is by working together and communicating. If the guide becomes
frustrated and starts yelling at the “blind man” this will bring about
confusion and hinder their progress. On the other hand,” the blind
man” will not succeed if he decides not to listen to the “guide”.
There are also communication exercises that involve interaction with
all team members. You are supposed to mingle and bond with
members and get to know them well. After this, you will be asked
details about the team members. This normally tests listening skills
and memory.
Trust and Interdependence Exercises
According to research, this is one of the most difficult exercises to
administer. Naturally, people take time to build trust. Trying to get
the team members to trust each other may be a hard task but still
achievable. Trusting each other cements the relationship between the
team. This helps them to work with each other well. It also makes an
individual gain some sense of responsibility.
17. - 17 -
There are different exercises that can be used to build trust and
interdependence. For instance, there is one exercise whereby the
team players line up in two rows. The people on the first row
normally have their backs to the others on the second row. Now
without turning back, they are required to fall back letting their guard
down. They should be able to trust that the team member standing
behind them with catch them.
Problem Solving Exercises
The whole concept of these exercises is to test the team’s problem
solving skills. You give them a problem to solve and watch every step
that they make towards solving it. You will also get to see how well
they will work together in order to solve it. This is a vital exercise
because it can influence the success of any team .A team that can’t
handle the task may crumble and fall under pressure. On the other
hand, a team that can do this well will be able to go through any
difficulties and come out victorious at the end.
Some of the problem solving exercises include, putting a big puzzle
together. Every team member plays a role in ensuring that this is
done. You may also present a problem to the team and just ask them
to solve it. This can be anything that has to deal with their work. For
instance, a customer care department team may be asked to play out
a scene whereby there is an irritable customer threatening one of
their staff members with violence. The staff member isn’t supposed to
handle the situation alone. It is up to the team to come together with
18. - 18 -
strategy to handle the current problem and put measures in place for
handling similar issues in the future.
Decision Making Exercises
This is much similar to the problem solving exercises. It tests the
team’s ability to make decisions together. In these exercises, the
whole team is supposed to work together. It will not be upon the
leader to come up with the next plan of action. These exercises are
very important in any team. When a team makes good strong
decisions together, they will be successful. However, a team that
doesn’t involve all members in decision making may end up fostering
resentment from the members who have been left out. It will also
affect the quality of the decision since the best ones are the ones that
are made by all members sharing ideas. On the other hand, total
inability to make decisions will delay projects and can ultimately
contribute to the failure of the whole team.
In such exercises, a team may be presented with a problem and about
five different solution alternatives. They have to discuss these
alternatives and decide on the best option for the whole team. Each
group member should contribute as to why they believe that is the
best option. They should also get to a point of either compromise or
total agreement.
19. - 19 -
Planning Exercises
Nothing much can ever be accomplished without the proper planning.
This is why this exercise is very important in any given team. This
goes hand in hand with the adapting exercises. This is supposed to
help the group to realize their strengths and weaknesses. The
strengths are them put all together to show exactly what the group is
capable of achieving if at all they decide to work together.
Planning exercises are very many. You can have the team faced with a
task whereby they are required to complete it effectively and in the
shortest time possible. For instance, you can ask them to provide a
budget for a certain amount of money. They should imagine that they
are stranded at a bus station with just the basic amount of money.
The budget should explain how they expect to get home with their
limited funds and within the shortest time possible.
Socialization Exercises
These exercises are sometimes referred to as, bonding exercises. They
are supposed to help the employees to get to know each other through
a social interaction. It is important for the team to learn how to
socialize with each other. This will help build their work relationship
making them much more effective in their job. It will also help create
a good working atmosphere free of hostilities.
20. - 20 -
Socialization exercises are normally very simple. You can actually
have a setting like a speed dating game. The employees will be asked
to talk to each other for a few minutes. When these time elapses, they
are to move to another team members. This is repeated until all team
members have had a chance to talk to each other. This exercise
should be fun and simple.
Personal Development Exercises
Sometimes it’s hard to be a team player if you have personality traits
that are sociable. There are people who are naturally shy; others are
anti-social while others may just not be comfortable in the team. This
exercise helps each individual to examine themselves and evaluate
what exactly they bring to the team. It encourages members to get out
of their own shells or individual limitations and become the bets that
they can be.
Members may be faced with the challenge of individually coming up
with their own shortcomings and listing them down. They should do
this anonymously. The lists are then handed down to the leader. The
team comes together after this and discusses the solution for each
shortcoming. For instance, people who may have listed shyness as a
shortcoming maybe offered advice on how to overcome this.
Remember, nobody will be addressed directly due to the anonymity.
It will just be like a braining storming session. Once a person is
comfortable with themselves in the team, they will be more
productive.
21. - 21 -
Awareness And Sensitivity Exercises
This is normally a delicate exercise especially in mixed teams. It isn’t
uncommon to find organizations refusing this part of team building.
However, it is very important. There are so many stereotypes that
come with every group of people. This may naturally bring about
resentment and also distrust between members of a team. This
definitely affects their ability to work together.
However, you can make this exercise fun and educative at the same
time. Come up with name tags for everyone. In this name tag, don’t
put any negative stereotypes .Put positive messages that a group or a
person. For instance, if a person is associated with a group of people
considered to be sneaky liars but with very brilliant minds, put the
later as the tag. Then put the tags at the back of each person. Each
person is then supposed to guess what’s on their back without taking
a look. Teambuilding exercises aren’t just about having fun. They help
in teaching people the core aspects of teamwork and how to be a team
22. - 22 -
Chapter 3:
What About Personalities
Synopsis
In the process of trying to put together a team for any endeavor it
would be most useful to carry out some sort of personality
assessment. This is because the eventual group that is formed has to
be able to work closely and competently until the goal of the project is
achieved. When all the participants in the team are on a similar
wavelength or mindset then the various functions of the group will be
easier and smoother.
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Personality
In order to do this personality assessment exercise there are many
ways available, some of which are easier and straight forward while
others may be a little more complex.
The choice made would really have to depend on the type of project
and personalities involved. Simply conducting common type tests like
self-report inventories which involves the participant addressing a set
of questions is sometimes enough for the powers that be to make the
decisions for team formation.
However there is also more complex test that may require a more in
depth amount of information before any decision is made. The
different types of test may eventually produce the data in the form of
percentile ranks, z scores, sten scores and many other types of
standardized scoring platforms.
When all the relevant data is collected then the assessments can begin
and the best choices can be made to form the team. Perhaps the most
important elements most team leaders look for would be the
reliability and validity factors within the individual chosen.
This of course is over and above the relevant technical expertise that
may be needed for the project to be able to achieve its goal
successfully and smoothly.
24. - 24 -
Though these personality assessments are a huge help when trying to
determine the best people for the team, it is not always a full proof
method, as some individual react to different situations where there is
pressure from the need for collaboration. Thus these assessments can
only be used as a guide.
25. - 25 -
Chapter 4:
Listening And Success
Synopsis
Working together often has the very rudimentary problems that can
eventually be worked out fairly quickly and comfortably. However
there are also times when the team leader has to make decisions that
are not going to be very popular which may cause negative
repercussions among the other members of the team.
One method popularly advised to be used when this occurs is
empathetic listening. Studies have shown that this method has
proven it worth many a time for its effectiveness and swiftness.
You may be able to find the most effective team building exercises but
still fail to get your team to work together. In this chapter, we look at
the tips that can help make the team building successful.
As a team leader, how are you helping your team in the team
building program?
Is everyone in the team committed to the process?
Do the team members know why they need the team building
program?
You can’t just decide to go for team building without considering a
number of factors .This isn’t something that you embark on blindly
26. - 26 -
Having Success
Empathetic listening is basically a techniques adopted to help an
individual manage and avoid disruptive and negative behavioral
patterns from becoming a problem within the team that working
towards the successful completion of a project.
This technique can also be used in other circumstances where
there is a need to hear and understand all views and thoughts on
any particular situation or circumstance.
The exercise of empathetic listening involves the ability to provide
the platform for the speaker to enjoy undivided attention, as any
distractions can be deemed disrespectful to the speaker.
It also encourages both parties to be completely committed to
solving the perceived problem at the time. Being non judgmental is
also another very important criteria.
Embarking on the exercise with preconceived notions can only
distort any effort to solve the problem. Making a conscious effort
not to minimize or trivialize the speakers concerns is also equally
important.
Making observations from the visual impacts showed when the
speaker is expressing himself or herself is also another form of
gaining insight into just how the speaker is effected by the
27. - 27 -
perceived problem. The emotions expressed through the course of
the exercise can help define the method eventually chosen to
defuse or address the problem.
Offering verbal solutions before the speaker completes explaining
his or her perspective is also not encouraged, however asking
clarifying questions may be welcomed.
Goals and Objectives
Team building exercises will not work if at all the team has
not set the goals and objectives that they want to meet.
Without a clear vision, the whole exercise will be futile and
you will not be able to achieving anything. You have to
clearly define the goals of the team.
These goals should not necessarily be the organizational
goals only. You can incorporate your own team’s
organization. For instance, if you are a sales department
team, you may decide to have goals for your sales team.
Maybe you can set new targets or aim to reach new markets.
This is what will keep all members of the team focused.
Analysis of Successes and Failures
28. - 28 -
A team building consultant will take the time to examine
how the team works before suggesting the best team building
exercises. However, for the exercises to be very effective, the
team has to do their own self examination.
Examine the past successes and failures of the team. Find
what needs to be worked on or simply improved and use this
as a guideline. You can also have members of the team
anonymously writing down issues that they may be having
within the team. This will help keep the team building more
focused.
Commitment
Before embarking on team building, there should be
commitment from the team members. Most teams normally
go out of town or to other locations so as to concentrate on
the exercises. During this time, they need to be focused only
on the task at hand and not on any other issues.
The team members should commit their time and effort.
They should be willing to participate in team building. This
isn’t something that a team leader can push people to do.
Commitment is very vital for the success of the exercises.
29. - 29 -
Communication and Education
To be able to build any successful teams, there should be
communication. You should let your team members know
exactly what is planned. This shouldn’t be an ambush of
some sort. Getting the team involved is very important in
making the exercises effective.
You should also take the time and educate the team on the
importance of the exercises. This will help them be more
serious and committed. Point out the importance of team
work and that can be achieved if the team learnt how to work
together. Don’t assume that everyone knows this. There are
so many people who may strongly be pro individualism.
Team Charters
Every team needs to have a charter. This should clearly
provide a guideline on the behaviors and code of conduct for
every team members. Don’t even attempt to embark on team
building if you don’t have this charter. This is what sets the
whole basis for team work and is therefore very important.
30. - 30 -
Expectations
Everyone should lay out their expectations for the exercise.
You can also involve the team members in clearly defining
this. It’s not enough to have goals for the team. It is also good
that you have short term goals for the team building
exercises. This will help you focus. It will also help in
evaluating just how effective the whole program is. The
expectations can also act as a guideline for selecting the right
team building exercises.
Leadership
Leadership is very important for any team building to
succeed. This is why it is advisable for the leaders to actively
participate in all the exercises. The leader should also take
the initiative and the role of setting examples for everyone.
An absentee leader can actually make the whole exercises
flop. It may be perceived as a lack of interest on their part. In
addition, the team can’t learn effectively.
The team leader has to be involved in the team especially
during the team building exercises.
31. - 31 -
Chapter 5:
Being A Good Team Leader And Conversational Training
Synopsis
A lot of times simple communication is misinterpreted and ends up
creating situations that are damaging and out of control. Therefore
spoken communication training should not be taken lightly or
dismissed as unimportant.
“If your actions inspire others to dream more ,learn more, do more
and become more ,you are a leader ”.John Quincy Adams
A good team is one that has a strong leader. This leader will be able to
effectively lead the team in team work and in the pursuit of the set
goals and objectives. This chapter looks at some of the qualities that a
good leader should posses.
Is the leader a part of the team?
What role does the leader play in supporting the team?
Do you have what it takes to successfully lead a team?
By the end of this chapter, you will be able to know who to elect a
leader for your team. You will also get to know whether or not, you
can lead the team? You may also learn whether your current team
leader has what it takes to lead your team
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Doing It Right
There are several reasons why there is a need to explore and even
implement periodic exercises within a team for spoken
communication training. Some of the elements that should be
addressed within the spoken communication training are as listed
below:
Ensuring that all involved learn to speak clearly and audibly is
the first step to effective communication. Taking the time and
effort to stop where the impact is needed for all listening to
understand the importance of a particular point being made
help to emphasize the point.
Using “clever” or bombastic language is often more confusing
than enlightening. By the constant use of such language the
listeners would either lose interest in what is being said or worst
still go about doing things in a way that quite contrary to the
purpose at hand, thus causing even further complications. The
idea of effective communication is not to impress but to ensure
the contents of what is being said is completely understood by
all.
When delivering important instructions, adopting a method
where the listeners are asked to repeat the said instructions,
ensures complete understanding of what is required by both
33. - 33 -
parties. Also giving the instruction in an orderly format helps to
keeps confusion levels minimal.
If the intention is to keep everyone relaxed, simple and easy to
understand language should be used. Avoid making too many
jokes especially if the connotations are ambiguous, as it can not
only cause confusion but also cause misinterpretation and the
feeling of being slighted.
Using active rather than passive language patterns is also
encouraged. There is more emphasis on the importance of the
action requirement through active language patterns.
Qualities of a Good Leader
Supportive
A good team leader should be able to encourage and support his or
her team. This is what can help build a strong team. Enabling people
to be the best that they can be, also improves the general performance
of the team as a whole.
A good team leader also listens to the grievances and requests of the
team and presents this to the organization. The leader should be
willing to effectively represent his team whenever need arises.
34. - 34 -
Great Interpersonal Skills and Strong Relatable Character
A good leader should have good character. He should be someone
that the team members can easily talk to. A good leader knows where
to strike the balance between being friendly and authoritative at the
same time.
If a team respects their leader, they will be able to follow and work
together effectively. However, a team that fears their leader will not
be able to work well together.
Confident
A good leader should always be confident in everything that they do.
A team may easily fail to follow a person who seems to be unsure
about themselves or the tasks in hand. The team may also fail to
respect such a leader. A confident leader can also easily inspire others
to be their best and work hard at attaining their set objectives.
A confident person is more likely to lead a team effectively.
Committed to Excellence
There are different types of teams. There is a team that may just try to
complete assignments fast without paying attention to quality. There
are others that can’t be bothered and normally fail to meet objectives
or deadlines. These teams have weak leaders who fail to lead them in
35. - 35 -
the right direction. A good team leader should always have integrity
and commitment to excellence. They should seek to have the
performance from the team. Such a leader ensures that the team
remains productive at all times.
As a leader, you have to set high standards and equally high
expectation levels. This will help your team embers to aim high each
time.
Focused
If a team leader isn’t focused then it’s very hard for the team to work
together to realize their goals. A distracted team is likely to postpone
assignments or even fail to work together if at all they don’t share
common objectives.
A focused leader will be firm at ensuring that every member of the
team participates in helping achieve the set goals and objectives. He
normally has his mind set of increasing productivity and the output
quality of the team.
Excellent Communication Skills
You can’t lead people if at all you can’t express yourself effectively.
Communication is about just being able to be understood. You need
to watch out for small issues that may bring a communication
breakdown. Learn to be polite and to talk to your teammates with
36. - 36 -
respect. A leader who constantly yells doesn’t inspire his or her team.
You should also not issue orders. Learn to discuss and make requests
or assign roles.
You should also learn to be listener. This is a very effective
communication skill. You can learn a lot and get to work well with
others if only you learn how to listen first.
Innovative
An effective leader should know how to think outside the box. Such a
person will be able to make the team develop and progress well.
Motivating
A team will not be able to perform well if they aren’t motivated. You
need to keep the team in high spirits. You don’t have to give
incentives but just simple things can keep your team motivated. For
instance, if someone does something good, it’s good to take not and
compliment them.
There are teams that acknowledge “the employee of the month/year”.
This form of appreciation is also very effective as it motivates the
team members to work hard.
37. - 37 -
Once your team a member excels in a project you should congratulate
or show them some appreciation. This will motivate them to work
harder.
Good at Conflict Resolution
A team is normally made up of people of different personalities and
ideologies. This means that from time to time, there will conflicts
among members.
A team leader should be able to resolve these conflicts without taking
sides or making unfair judgment. He should always ensure that the
team gets along and can work together at all times.
Ability to Work In A Team
As a team leader, you have to realize that you are also part of the
team. You can’t make decisions individually, you need your team. You
should be able to work with the others.
If you are the kind of person who strongly believes that individualism
brings the best results, you will not be able to accomplish much as
part of the team.
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Ability to Be Objective
As human beings, we tend to be naturally drawn to some people and
repelled by others. You may have things in common with someone
and this is what draws you to them. However, as a team leader, you
can’t have favoritism. You have to be impartial and treat everyone
equally.
You also need to stop thinking about yourself. If you have an idea that
the group doesn’t support, try and get their point of view. Don’t try to
impose your views on everyone. In addition you have to put your
emotions aside.
Knowledgeable
As a leader, you have to stay knowledgeable at all times. Try and read
wide and consult with others. You have to stay ahead in the industry.
This knowledge will be used to empower the team members. It will
also be reflected in the overall performance of the team.
Ability to Accept And Take Criticism
When you realize that your team members are doing the wrong
things, you have to correct them in the right way. You should give
them positive criticism to make them rectify. The same way, you
should be able to accept criticism and use it to become a better leader.
39. - 39 -
Involved or Active
An active leader normally sets the best examples. He or she managed
to fully be part of the team. As a leader, participation is important. An
absentee leader who delegates tasks and then leaves can never be
successful. You are part of the team so you better make a
contribution.
A good leader stays involved with his team. He doesn’t delegate duties
and then go away.
40. - 40 -
Wrapping Up
There are a lot of benefits to creating a team environment in the
office. Teams can frequently achieve tasks that may not have been
otherwise finished
An effective team attitude also improves motivation and job
satisfaction, which add to productivity, innovation and retention.
Teams can also perk up coordination between workers and enhance
the decision-making procedure. With correct preparation and
training, you can construct a team environment inside your
workplace.
A team relies heavily on how the team members treat each other.
Teamwork can’t exist in a team that doesn’t respect one another. It
also can’t exist if people don’t trust one another. They key to working
together is fostering good working relationships based on trust and
respect.