SlideShare a Scribd company logo
© Alistair Cockburn 2018
The Heart of Agile
Dr. Alistair Cockburn
http://Alistair.Cockburn.us
Collaborate
Improve
 Deliver
Reflect
© Alistair Cockburn 2018
2
Pierre Hervouet’s recap of history:
Collaborate
Improve
 Deliver
Reflect
© Alistair Cockburn 2018
3
Certified ScrumMaster Training has 104 LOs !
© Alistair Cockburn 2018
4
Oversimplified:
© Alistair Cockburn 2018
5
Agile の 心
Heart of Agile
Collaborate
Improve
 Deliver
Reflect
© Alistair Cockburn 2018
6
The Heart expands into Details
Collaborate
Improve
 Deliver
Reflect
Collaboration
Trust
Internal
Flow
Deliver for
Income
Culture
Deliver for
Learning
Examine
Data
Introspect
Experiment
Change
© Alistair Cockburn 2018
7
Collaborate
Improve
 Deliver
Reflect
Collaboration
Trust
Internal
Flow
Deliver for
Income
Culture
Deliver for
Learning
Examine
Data
Introspect
Experiment
Change
The Heart expands into Details
Lean Production
Queue Management
Kanban
Business
Social
Technical
Cost
Web Analytics
Results
Early Revenue
Emotions
Future Focus
Emotional
Safety
Small changes
Limit
Changes
Skills
development
Guest LeadeshipListen
Politics
Silos
Collaboration Cards
Allow failure
Rewards
© Alistair Cockburn 2018
8
Collaborate
Improve
 Deliver
Reflect
Internal
Flow
Lean Production in Mental Activities
Lean Production
Queue Management
Kanban
© Alistair Cockburn 2018
9
(Think about
how many lines
of code
testers get
handed at one
moment!)
Internal Inventory = Unvalidated Decisions
I wish they’d decide
what style
they want!
Users &
Sponsors
Testers
Business
Analysts
I wish they’d
decide what
functions they
want!
A decision made
by the user/sponsor
to be used by the
UI designer
I wish they’d decide
on the UI design
already!
I wish they’d think a
bit more carefully
before coding!
Programmers
Every
line of code
is a decision!
UI
Designers
© Alistair Cockburn 2018
10
Users &
Sponsors
UI
Designers
Programmers
Testers
Business
Analysts
Convert jams
Correct/ improve decisions asap, balance the flow
© Alistair Cockburn 2018
11
Correct/ improve decisions asap, balance the flow
Users &
Sponsors
UI
Designers
Programmers
Testers
Business
Analysts
to continuous flow.
© Alistair Cockburn 2018
12
Collaborate
Improve
 Deliver
Reflect
Deliver for
Learning
Deliver for Learning (“Pay to Learn”)
Business
Social
Technical
Cost
© Alistair Cockburn 2018
13
Delivers nearly
no knowledge
(or risk reduction)
Big-Bang Design is a late-learning strategy
time
Knowledge comes at
the “moment of truth”:
final integration.
cost
Growth of knowledge with
big-bang integration
© Alistair Cockburn 2018
14
Learn
&
Reduce risk
Better knowledge, less risk
Deliver for Learning: Learn Early, Learn Often
time
cost
Growth of knowledge with
early, continuous integration
Learning:
- Business
- Technical
- Social
- Cost / Schedule
© Alistair Cockburn 2018
15
Deliver for learning
© Alistair Cockburn 2018
16
Improve
 Deliver
Reflect
Deliver for
Income
Deliver for Income (Early Revenue)
Early Revenue
© Alistair Cockburn 2018
17
Make the project “self-funding” as soon as possible
© Alistair Cockburn 2018
18
Collaborate
Improve
 Deliver
Reflect
Trust
Culture
Build a “pull” culture, or Trust and Ownership
Guest LeadeshipListen
Politics
Silos
Rewards
© Alistair Cockburn 2018
19
Increase trust & ownership. Everywhere.
Theory X
(controlling,
forcing)
Theory Y
(permitting,
choosing)autocratic
leadership
guest
leadership
© Alistair Cockburn 2018
20
Theory X a force model; Theory Y a choose model
Force / Push /
Controlling model
Workers are lazy
Management tells
Physical work
improves under stress
Choose / Pull /
Permitting model
Workers are motivated
Management shares direction,
Workers share insights.
Mental work gets
worse under stress
© Alistair Cockburn 2018
21
The assignment for managers:
Theory X above, Theory Y below
stockholders
Wall Street
Theory Y (choose,
permission, freedom)
Theory X (force,
control, dominate)
The push-to-pull
umbrella
autocratic
leadership
guest leadership
© Alistair Cockburn 2018
22
Collaborate
Improve
 Deliver
Reflect
Culture
Guest leadership is enhanced collaboration
Guest Leadeship
© Alistair Cockburn 2018
23
Guest Leadership: What when guests are leaders?
© Alistair Cockburn 2018
24
Guest Leadership: What when guests are leaders?
© Alistair Cockburn 2018
25
Collaborate
Improve
 Deliver
Reflect
Collaboration
“Shu” level ways to improve collaboration
Collaboration
Cards
© Alistair Cockburn 2018
26
“Collaboration Cards” codify moments of collaboration
© Alistair Cockburn 2018
27
Collaboration at the Shu level
Collaboration
The Dance Of
Contribution
Lift
Others
Collaboration
The Dance Of
Contribution
Add Energy
ADD
ENERGY
Collaboration
The Dance Of
Contribution
INCREASE
SAFETY
Collaboration
The Dance Of
Contribution
Get Results
GET RESULTS
	
© Alistair Cockburn, 2008
http://Alistair.Cockburn.us/Collaboration+Cards
By tone of voice and
gesture, place the other
person at your same level
or higher.
This includes self-
deprecating humor.
It does not mean
groveling.
Lower your relative
social position
LIFTOTHERS
People can usually tell if
you are being yourself or
acting. Being yourself
shows there is nothing to
be afraid of.
Try "being in the bar at
9pm with friends," quite
obviously relaxed and your
regular self. (This is not an
excuse to be crude.)
© Alistair Cockburn, 2008
http://Alistair.Cockburn.us/Collaboration+Cards
INCREASESAFETY
Be yourself
	
© Alistair Cockburn, 2008
http://Alistair.Cockburn.us/Collaboration+Cards
Getting a result is
heartening.
Good facilitators often
generate a victory to help
encourage and bind the
group.
If the session is ending,
aim for a small goal, so
that the group can end
with a victory.
Get one result
GETRESULTS
Avoid being lethargic
yourself.
Body posture, muscle
tone, eye alertness, all
communicate your energy
level.
Even just sitting alert
contributes energy to the
room. Pay close attention
to the speaker, digest what
they say, ask a question.
© Alistair Cockburn, 2008
http://Alistair.Cockburn.us/Collaboration+Cards
ADDENERGY
Keep	your	energy	
high!
© Alistair Cockburn 2018
28
Collaborate
Improve
 Deliver
Reflect
Introspect
The Heart expands into Details
Future
Focus
© Alistair Cockburn 2018
29
Future focus
Notice what you want to see present.
Assume the main problem is gone...
What will notice is present now?
Describe the way the day unfolds
when it is unfolding well
© Alistair Cockburn 2018
30
Make a small change
In your next “Reflection Workshop”
Ask:
“When things are working optimally,
what I will notice happening is...”
© Alistair Cockburn 2018
31
Using the Heart of Agile:
1st Wallboard from Djordje Babić
© Alistair Cockburn 2018
32
Using the Heart of Agile:
4th Wallboard from Djordje Babič
© Alistair Cockburn 2018
33
Collaborate
Improve
 Deliver
Reflect
Collaboration
Trust
Internal
Flow
Deliver for
Income
Culture
Deliver for
Learning
Examine
Data
Introspect
Experiment
Change
Life is complicated. Periodically, make it simple
Lean Production
Queue Management
Kanban
Business
Social
Technical
Cost
Web Analytics
Results
Early Revenue
Emotions
Future Focus
Emotional
Safety
Small changes
Limit
Changes
Skills
development
Guest LeadeshipListen
Politics
Silos
Collaboration Cards
Allow failure
Rewards
© Alistair Cockburn 2018
34
Keep It Simple
Collaborate
Improve
 Deliver
Reflect
Collaboration
Trust
Internal
Flow
Deliver for
Income
Culture
Deliver for
Learning
Examine
Data
Introspect
Experiment
Change
© Alistair Cockburn 2018
35
Simple
Collaborate
Improve
 Deliver
Reflect
© Alistair Cockburn 2018
The
Heart
of Agile
http://Alistair.Cockburn.us
Collaborate
Improve
 Deliver
Reflect

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INNOVATION ROOTS | Webinar | The Heart of Agile | Dr. Alistair Cockburn

  • 1. © Alistair Cockburn 2018 The Heart of Agile Dr. Alistair Cockburn http://Alistair.Cockburn.us Collaborate Improve Deliver Reflect
  • 2. © Alistair Cockburn 2018 2 Pierre Hervouet’s recap of history: Collaborate Improve Deliver Reflect
  • 3. © Alistair Cockburn 2018 3 Certified ScrumMaster Training has 104 LOs !
  • 5. © Alistair Cockburn 2018 5 Agile の 心 Heart of Agile Collaborate Improve Deliver Reflect
  • 6. © Alistair Cockburn 2018 6 The Heart expands into Details Collaborate Improve Deliver Reflect Collaboration Trust Internal Flow Deliver for Income Culture Deliver for Learning Examine Data Introspect Experiment Change
  • 7. © Alistair Cockburn 2018 7 Collaborate Improve Deliver Reflect Collaboration Trust Internal Flow Deliver for Income Culture Deliver for Learning Examine Data Introspect Experiment Change The Heart expands into Details Lean Production Queue Management Kanban Business Social Technical Cost Web Analytics Results Early Revenue Emotions Future Focus Emotional Safety Small changes Limit Changes Skills development Guest LeadeshipListen Politics Silos Collaboration Cards Allow failure Rewards
  • 8. © Alistair Cockburn 2018 8 Collaborate Improve Deliver Reflect Internal Flow Lean Production in Mental Activities Lean Production Queue Management Kanban
  • 9. © Alistair Cockburn 2018 9 (Think about how many lines of code testers get handed at one moment!) Internal Inventory = Unvalidated Decisions I wish they’d decide what style they want! Users & Sponsors Testers Business Analysts I wish they’d decide what functions they want! A decision made by the user/sponsor to be used by the UI designer I wish they’d decide on the UI design already! I wish they’d think a bit more carefully before coding! Programmers Every line of code is a decision! UI Designers
  • 10. © Alistair Cockburn 2018 10 Users & Sponsors UI Designers Programmers Testers Business Analysts Convert jams Correct/ improve decisions asap, balance the flow
  • 11. © Alistair Cockburn 2018 11 Correct/ improve decisions asap, balance the flow Users & Sponsors UI Designers Programmers Testers Business Analysts to continuous flow.
  • 12. © Alistair Cockburn 2018 12 Collaborate Improve Deliver Reflect Deliver for Learning Deliver for Learning (“Pay to Learn”) Business Social Technical Cost
  • 13. © Alistair Cockburn 2018 13 Delivers nearly no knowledge (or risk reduction) Big-Bang Design is a late-learning strategy time Knowledge comes at the “moment of truth”: final integration. cost Growth of knowledge with big-bang integration
  • 14. © Alistair Cockburn 2018 14 Learn & Reduce risk Better knowledge, less risk Deliver for Learning: Learn Early, Learn Often time cost Growth of knowledge with early, continuous integration Learning: - Business - Technical - Social - Cost / Schedule
  • 16. © Alistair Cockburn 2018 16 Improve Deliver Reflect Deliver for Income Deliver for Income (Early Revenue) Early Revenue
  • 17. © Alistair Cockburn 2018 17 Make the project “self-funding” as soon as possible
  • 18. © Alistair Cockburn 2018 18 Collaborate Improve Deliver Reflect Trust Culture Build a “pull” culture, or Trust and Ownership Guest LeadeshipListen Politics Silos Rewards
  • 19. © Alistair Cockburn 2018 19 Increase trust & ownership. Everywhere. Theory X (controlling, forcing) Theory Y (permitting, choosing)autocratic leadership guest leadership
  • 20. © Alistair Cockburn 2018 20 Theory X a force model; Theory Y a choose model Force / Push / Controlling model Workers are lazy Management tells Physical work improves under stress Choose / Pull / Permitting model Workers are motivated Management shares direction, Workers share insights. Mental work gets worse under stress
  • 21. © Alistair Cockburn 2018 21 The assignment for managers: Theory X above, Theory Y below stockholders Wall Street Theory Y (choose, permission, freedom) Theory X (force, control, dominate) The push-to-pull umbrella autocratic leadership guest leadership
  • 22. © Alistair Cockburn 2018 22 Collaborate Improve Deliver Reflect Culture Guest leadership is enhanced collaboration Guest Leadeship
  • 23. © Alistair Cockburn 2018 23 Guest Leadership: What when guests are leaders?
  • 24. © Alistair Cockburn 2018 24 Guest Leadership: What when guests are leaders?
  • 25. © Alistair Cockburn 2018 25 Collaborate Improve Deliver Reflect Collaboration “Shu” level ways to improve collaboration Collaboration Cards
  • 26. © Alistair Cockburn 2018 26 “Collaboration Cards” codify moments of collaboration
  • 27. © Alistair Cockburn 2018 27 Collaboration at the Shu level Collaboration The Dance Of Contribution Lift Others Collaboration The Dance Of Contribution Add Energy ADD ENERGY Collaboration The Dance Of Contribution INCREASE SAFETY Collaboration The Dance Of Contribution Get Results GET RESULTS © Alistair Cockburn, 2008 http://Alistair.Cockburn.us/Collaboration+Cards By tone of voice and gesture, place the other person at your same level or higher. This includes self- deprecating humor. It does not mean groveling. Lower your relative social position LIFTOTHERS People can usually tell if you are being yourself or acting. Being yourself shows there is nothing to be afraid of. Try "being in the bar at 9pm with friends," quite obviously relaxed and your regular self. (This is not an excuse to be crude.) © Alistair Cockburn, 2008 http://Alistair.Cockburn.us/Collaboration+Cards INCREASESAFETY Be yourself © Alistair Cockburn, 2008 http://Alistair.Cockburn.us/Collaboration+Cards Getting a result is heartening. Good facilitators often generate a victory to help encourage and bind the group. If the session is ending, aim for a small goal, so that the group can end with a victory. Get one result GETRESULTS Avoid being lethargic yourself. Body posture, muscle tone, eye alertness, all communicate your energy level. Even just sitting alert contributes energy to the room. Pay close attention to the speaker, digest what they say, ask a question. © Alistair Cockburn, 2008 http://Alistair.Cockburn.us/Collaboration+Cards ADDENERGY Keep your energy high!
  • 28. © Alistair Cockburn 2018 28 Collaborate Improve Deliver Reflect Introspect The Heart expands into Details Future Focus
  • 29. © Alistair Cockburn 2018 29 Future focus Notice what you want to see present. Assume the main problem is gone... What will notice is present now? Describe the way the day unfolds when it is unfolding well
  • 30. © Alistair Cockburn 2018 30 Make a small change In your next “Reflection Workshop” Ask: “When things are working optimally, what I will notice happening is...”
  • 31. © Alistair Cockburn 2018 31 Using the Heart of Agile: 1st Wallboard from Djordje Babić
  • 32. © Alistair Cockburn 2018 32 Using the Heart of Agile: 4th Wallboard from Djordje Babič
  • 33. © Alistair Cockburn 2018 33 Collaborate Improve Deliver Reflect Collaboration Trust Internal Flow Deliver for Income Culture Deliver for Learning Examine Data Introspect Experiment Change Life is complicated. Periodically, make it simple Lean Production Queue Management Kanban Business Social Technical Cost Web Analytics Results Early Revenue Emotions Future Focus Emotional Safety Small changes Limit Changes Skills development Guest LeadeshipListen Politics Silos Collaboration Cards Allow failure Rewards
  • 34. © Alistair Cockburn 2018 34 Keep It Simple Collaborate Improve Deliver Reflect Collaboration Trust Internal Flow Deliver for Income Culture Deliver for Learning Examine Data Introspect Experiment Change
  • 36. © Alistair Cockburn 2018 The Heart of Agile http://Alistair.Cockburn.us Collaborate Improve Deliver Reflect