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Facebook never needed adoption why does Office 365?

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Slides from session at SharePoint Saturday NL
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Facebook never needed adoption why does Office 365?

  1. 1. Facebook never needed adoption, why does Office 365? Sasja Beerendonk | Silverside | 29th June 2019 @sbeerendonk @sbeerendonk
  2. 2. Sasja Beerendonk Change consultant @ Silverside I help organisations to become a more collaborative business. The PACE methodology helps to make change easy. Some international, national, large and small clients Sasja worked with include SES, Omron, Saxion University, SKG, NN Group, Dutch Tax Office, Flanderijn, Attero, LIPS+. s.beerendonk@silverside.com @sbeerendonk https://www.linkedin.com/in/sasjabeerendonk https://www.silverside.com/blogs ‘Work is expending effort on things we don't want to do. Passion is expending energy on things we love to do. The goal is to do no work’ – Simon Sinek
  3. 3. 4 Technology Governance Set the right PACE Culture & Behaviour People @sbeerendonk © Copyright & proprietary Silverside B.V.
  4. 4. 5 @sbeerendonk © Copyright & proprietary Silverside B.V.
  5. 5. @sbeerendonk © Copyright & proprietary Silverside B.V.
  6. 6. 8 @sbeerendonk © Copyright & proprietary Silverside B.V.
  7. 7. @sbeerendonk © Copyright & proprietary Silverside B.V. https://youtu.be/6lILHsx_IkM
  8. 8. 10 2,5% 13,5% 34% 34% 16% I don’t need all that! Things are fine the way they are OK, so we are oing to use this. Just tell me how! Let’s make solid agreements about what and how we do things. Cool! I’m going to use that! I’m curious how I can apply this to my work? @sbeerendonk © Copyright & proprietary Silverside B.V.
  9. 9. 11 P A EC 25% specialty 75% tooling or ‘extra resources’ 2,5% 13,5% 34% 34% 16% @sbeerendonk © Copyright & proprietary Silverside B.V.
  10. 10. PACE Sequences activities for the project Run the PACE Plan Prepare Activate Capitalise Enhance @sbeerendonk © Copyright & proprietary Silverside B.V.
  11. 11. Propose a journey of transformation for the firm – why business change is essential. Advise on the best tools, and acquire / deploy. Assemble an adoption framework. Create new ways of working by putting the adoption framework into practice. Enhance the journey, and evaluate changing business, technology and market conditions. Prepare your change journey Assess & Plan Activate first groups Target Groups & Situations Capitalise on momentum Cultivate & Scale out Enhance the journey Assess & Leverage Assess Options Explore Think Evaluate Start Small – selected groups and situations Assess, learn, adjust, improve Find Ambassadors & Champions Scale Out, Push to All Work to make it happen more broadly and widely Monitor and Assess value, opportunities and direction Reflect and Adjust Leverage what we have learned, embrace the new to do better/more P A C E Plan Decide Determine Business Change Technology Change Work Practice Change Ongoing Change @sbeerendonk © Copyright & proprietary Silverside B.V.
  12. 12. CCA © Copyright & proprietary Silverside B.V. www.silverside.com/cca
  13. 13. Technology Communication Learning Strategies Scope & Scale Project Guidance Culture & Behaviour Outcomes & Results Process Impacts © Copyright & proprietary Silverside B.V. Use Success Indicator to calculate the probable success rate of your user adoption approach Success Indicator www.silverside.com/si
  14. 14. Finding your Champions @sbeerendonk © Copyright & proprietary Silverside B.V.
  15. 15. @sbeerendonk © Copyright & proprietary Silverside B.V.
  16. 16. @sbeerendonk © Copyright & proprietary Silverside B.V.
  17. 17. Illustrate your scenario Name Target audience Goal Need for Change WIIFM Description Behaviour/ agreements Tools Who are involved, and in what role?What is the context, issue, task, etc.? What is the necessary outcome? Keep the ‘Why’ in mind! What advanteges are there for me? Desctibe work processes, in more detail. Describe: • Actions employees do, with whom • Communication-matrix • Document types • Workflows What agreements, guidelines, etiquette are important? ‘ Stop with / Start doing’ patterns What tools are used? What problem will it solve? WIIFU What advantages are there for other people involved / the team / the organisation? @sbeerendonk © Copyright & proprietary Silverside B.V.
  18. 18. Training for: ⌾ Productivity: WE ⌾ Target: Champions ⌾ Training Collaborate as a team WHY HOW WHAT 21 @sbeerendonk © Copyright & proprietary Silverside B.V.
  19. 19. Training for: ⌾ Productivity: ME ⌾ Target: Knowledge workers ⌾ Training Outlook WHY HOW WHAT 22 @sbeerendonk © Copyright & proprietary Silverside B.V.
  20. 20. Rethink the way we work now
  21. 21. Transform from email to a more collaborative culture 25 @sbeerendonk © Copyright & proprietary Silverside B.V.
  22. 22. Transform from email to a more collaborative culture 27 @sbeerendonk © Copyright & proprietary Silverside B.V.
  23. 23. Teaching a dog to switch the light 28 Click Treat @sbeerendonk © Copyright & proprietary Silverside B.V.
  24. 24. Success 30 What we think How it really is @sbeerendonk © Copyright & proprietary Silverside B.V.
  25. 25. Learn more If you would like to know more about Silverside’s PACE methodology for change: Workshops PACE whitepaper Ebooks @sbeerendonk © Copyright & proprietary Silverside B.V.
  26. 26. s.beerendonk@silverside.com @sbeerendonk https://www.linkedin.com/in/sasjabeerendonk https://www.silverside.com/blogs Sasja Beerendonk Change consultant Thanks for attending

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