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How Leadership can ‘FORM’ an Agile Ecosystem
Brian M. Wills – President, MaxAgility Corporation / VP, Rome Agile, Agile Transformation Services
Enterprise Agile Coach, ICP-Agile Coach
CSM, CSPO, CSP, SAFe SPC, PMP, Certified Large Scale Scrum (LeSS) Practitioner (CLP)
Agenda
Copyright © 2018 MaxAgility Corporation 2
Who Am I?
Brian Wills
President @ MaxAgility Corporation
VP, Agile Transformation Services @ Rome Agile
Enterprise Agile Coach
Enterprise Agile Transformation Director
Global Agile Mentoring Program (AMP) Director
ICP-Agile Coach (ICP-AC)
Certified ScrumMaster (CSM)
Certified Scrum Product Owner (CSPO)
Certified Scrum Professional (CSP)
Certified LeSS (Large-Scale Scrum) Practitioner (CLP)
Scaled Agile Framework (SAFe) Program Consultant (SPC)
Project Management Professional (PMP)
30-year IT & Software development industry veteran
Contact info
Email: brian@maxagility.com
3Copyright © 2018 MaxAgility Corporation
4
Client List
Copyright © 2018 MaxAgility Corporation
5Source: Version One – Annual State of Agile Report
Eleven “giants” are out to destroy your Agile Transformation
… and you creating an Agile Ecosystem is critical to winning!
Copyright © 2018 MaxAgility Corporation
6
We are uncovering better ways of producing
valuable, working Agile Transformations by
doing it and helping others do it through
the Agile Mentoring Program (AMP), a self-
organizing, cell-division framework.
-- Agile Mentoring Program (AMP)
Coalition Vision
AMP – Education and Mentoring – Track Listing
Copyright © 2018 MaxAgility Corporation
7
Track Name Audience
Agile Team Facilitator (ATF) Agile Coaches (CEC, CTC), ScrumMasters (CSM), Kanban Masters
Agile Product Owner (APO) Product Owners (CSPO), Product Managers, Chief Product
Owners, Portfolio Managers
Agile Team Member (ATM) Dev, Ops, All Agile Team Member personnel
Agile Dev Management (ADM) Dev Managers, Directors, Senior Directors, Executives*
Agile Program & Release Mgmt (APR) Project Managers (PMP), Program Managers, Release Train
Engineers (SAFe SA, LeSS), Portfolio Managers
Agile ENgineering (AEN) Agile Engineering Leadership and Team Members (Architects).
Includes CI, CD, TDD, etc.
Copyright © 2018 MaxAgility Corporation 8
What do you think is a Manager’s #1
question in an Agile Transformation?
9
Copyright © 2018 MaxAgility Corporation
“How does my role change in an
Agile world?”
O b s t a c l e R e m o v e rF u n : M a k e W o r k p l a c e E n j o y a b l e
R e w a r d Te a m M e n t o r & C o a c h Te a m
Agile Managers “FORM” the environment for successful transformations:
10
Copyright © 2018 MaxAgility Corporation
I get by with a little help from my friends
11Copyright © 2018 MaxAgility Corporation
• James Prieto
• Jason Covington
• Sasha (Alex) Frumkin
• Simon Chesney
• Carla Gizzi
• Chris Gagne
• David Bakhtnia
• Danny Ortiz-Wills
• Emilia Breton
Each “Station” will have a Facilitator
Carla
Gizzi
Using our model, we’re going to teach you
how to teach others! #payitforward
Fun work environment
Make your Workplace Enjoyable
14Copyright © 2018 MaxAgility Corporation
F u n : M a k e W o r k p l a c e E n j o y a b l e
Agile Managers “FORM” the environment for successful transformations:
15
Copyright © 2018 MaxAgility Corporation
Leadership is responsible for creating an Agile Ecosystem
that is Fun! Create a compelling, thriving workplace where
people want to come in to work every day.
16
Fun workplace?!? Why?
Create Agile
CoE
Grow Scrum
Masters
Educate
Everyone
Cultivate
Community
Measure
Progress
Copyright © 2018 MaxAgility Corporation
43% greater productivity (Hay Group)
33% higher profitability (Gallup)
37% increase in sales (Shawn Achor - Harvard)
300% more innovative (HBR)
51% lower staff turnover (Gallup)
66% lower sick leave (Forbes)
125% less burnout (HBR)
“Happy employees are productive employees!”
The Anti-Pattern
Divide evenly across the stations in the room!
Facilitators will help you brainstorm on ideas to …
Make your Workplace Fun!
Fun Obstacle Remover Reward Team Mentor & Coach Team
Six minutes for group exercise
Obstacle Remover
20Copyright © 2018 MaxAgility Corporation
Agile Managers “FORM” the environment for successful transformations:
21
Copyright © 2018 MaxAgility Corporation
O b s t a c l e R e m o v e r
When Team & ScrumMaster cannot remove Obstacles, Functional
Managers are the next level of escalation!
Obstacles include removing barriers in workplace to attain “Happy
employees are productive employees.”
Fun Facts!
Teams that remove their
Obstacles in less than 24 hours
double their Velocity!
22Copyright © 2018 MaxAgility Corporation
Anatomy of an Obstacle Board
Obstacle Board
4.
Obstacles
Smashed
2.
Obstacles
Returned
to Team
1. New
Obstacles
3.
Obstacles
Being
Worked
1. SMs place new Obstacles in the "New
Obstacle" area. SM starts with Team
Board and then moves for additional
support to the SoS/Product board then
to the Director board
2. If the owner of the Obstacle board does
not understand the request or
understands it is not their area of
responsibility, they move it to the
"Return to Team" area with a
3. Obstacles being worked are placed in
the working area by the working team
and assigned to a single owner. Status
is often written as progress is made.
4. When the assigned owner convinces the
SM that an Obstacle is closed, the SM
will move the item to the "Completed"
area. Only the SM can accept
Obstacle as closed and remove the
Obstacle from board.
Written Obstacle format:
1) Obstacle: Build
Machine broken
2) Impact: Builds can't be
built and the full team is
blocked
3) What's Needed: Need
new server with xyz specs
<Date if other than ASAP>.
4) Previous Owner:
<Owner from last board>
5) Project: PCCE
6) Date
Promoted/Raised:
4-22-16/4-2-16
7) ScrumMaster:
S.M. Awesome
If the written Obstacle is
not clear then the
resolution will be slowed
down.
23
Let’s brainstorm on ideas to …
Remove Obstacles!
Fun Obstacle
Remover
Reward Team Mentor & Coach Team
Six minutes for group exercise
Reward Team
25Copyright © 2018 MaxAgility Corporation
Agile Managers “FORM” the environment for successful transformations:
26
Copyright © 2018 MaxAgility Corporation
R e w a r d Te a m
Leadership must change the mindset
from rewarding individuals primarily
to rewarding teams primarily!
While rewarding individuals is still a good thing, the more
important thing is to motivate team-based behaviors.
W h o d o e s n ’ t l o v e c h o c o l a t e ? B o w l i n g ?
M o v i e n i g h t s c a n b e f u n ! Te a m h i k e , a n y o n e ?
Reward the Team!
Innovative Reward Systems!
Simon Chesney
Let’s brainstorm on ideas to …
Reward the Team!
Fun Obstacle Remover Reward Team Mentor & Coach Team
Six minutes for group exercise
Mentor & coach teams
30Copyright © 2018 MaxAgility Corporation
Agile Managers “FORM” the environment for successful transformations:
31
Copyright © 2018 MaxAgility Corporation
If a Functional Manager has a technical background this can continue
to be a technical mentoring relationship
This is primarily about becoming a “professional work / life Coach.”
Employees are whole beings who have families and problems and
must know that their direct Leadership authentically cares for them.
M e n t o r & C o a c h Te a m
32
Backlog: Increase Employee Engagement – Gallup’s “Q12” Metrics
Create Agile
CoE
Grow Scrum
Masters
Educate
Everyone
Cultivate
Community
Measure
Progress
Every six months, ask each person on the team these
questions rated on scale of 1 to 5:
1. Do I know what is expected of me at work?
2. Do I have the materials and equipment I need to do
my work right?
3. At work, do I have the opportunity to do what I do
best everyday?
4. In the last seven days, have I received recognition or
praise for good work?
5. Does my supervisor or someone at work seem to
care about me as a person?
Copyright © 2018 MaxAgility Corporation
33
Increase Employee Engagement – Gallup’s “Q12” (Cont’d)
Create Agile
CoE
Grow Scrum
Masters
Educate
Everyone
Cultivate
Community
Measure
Progress
6. Is there someone at work who encourages my
development?
7. At work, do my opinions seem to count?
8. Does the mission of my company make me feel
like my work is important?
9. Are my co-workers committed to doing quality
work?
10. Do I have a best friend at work?
11. In the last six months, have I talked with
someone about my progress?
12. This last year, have I had opportunities at work
to learn and grow?
Copyright © 2018 MaxAgility Corporation
Mentoring & Coaching Team
Self Learning Plan – Recommended Reading
Agile Change
Agents
• Coaching
Agile Teams
by Lyssa
Adkins, Drive
by Dan Pink,
XLR8 by John
Kotter
Product
Owners
• User Stories
Applied by
Mike Cohn
Architects
• Clean Code
by Robert
Martin
Leadership
• Management
3.0 by Jurgen
Appelo
Copyright © 2018 MaxAgility Corporation 34
Let’s brainstorm on ideas to …
Mentor & coach the Team!
Fun Obstacle Remover Reward Team Mentor & Coach Team
Six minutes for group exercise
Who has *courage* and wants to tell
everybody what FORM means? (2m)
Report out time! Pick one person from your
station and summarize your FORM highlights!
(2m each station)
Capture what you can do to implement FORM
at your company! (6m)
Before you go …
How can we improve this session for next time?
Event Feedback – Anonymous Vote!
Copyright © 2018 MaxAgility Corporation
40
1. How likely is it that you would recommend this
event to a friend or colleague?
2. What changes would the Presenter have to
make for you to give it a higher rating?
Thank you!
How Leadership can ‘FORM’ an Agile Ecosystem
Brian M. Wills – President, MaxAgility Corporation / VP, RomeAgile, Agile Transformation Services
Enterprise Agile Coach, ICP-Agile Coach
CSM, CSPO, CSP, SAFe SPC, PMP, Certified Large Scale Scrum (LeSS) Practitioner (CLP)

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How Leadership can "FORM" an Agile Ecosystem

  • 1. How Leadership can ‘FORM’ an Agile Ecosystem Brian M. Wills – President, MaxAgility Corporation / VP, Rome Agile, Agile Transformation Services Enterprise Agile Coach, ICP-Agile Coach CSM, CSPO, CSP, SAFe SPC, PMP, Certified Large Scale Scrum (LeSS) Practitioner (CLP)
  • 2. Agenda Copyright © 2018 MaxAgility Corporation 2
  • 3. Who Am I? Brian Wills President @ MaxAgility Corporation VP, Agile Transformation Services @ Rome Agile Enterprise Agile Coach Enterprise Agile Transformation Director Global Agile Mentoring Program (AMP) Director ICP-Agile Coach (ICP-AC) Certified ScrumMaster (CSM) Certified Scrum Product Owner (CSPO) Certified Scrum Professional (CSP) Certified LeSS (Large-Scale Scrum) Practitioner (CLP) Scaled Agile Framework (SAFe) Program Consultant (SPC) Project Management Professional (PMP) 30-year IT & Software development industry veteran Contact info Email: brian@maxagility.com 3Copyright © 2018 MaxAgility Corporation
  • 5. Copyright © 2018 MaxAgility Corporation 5Source: Version One – Annual State of Agile Report Eleven “giants” are out to destroy your Agile Transformation … and you creating an Agile Ecosystem is critical to winning!
  • 6. Copyright © 2018 MaxAgility Corporation 6 We are uncovering better ways of producing valuable, working Agile Transformations by doing it and helping others do it through the Agile Mentoring Program (AMP), a self- organizing, cell-division framework. -- Agile Mentoring Program (AMP) Coalition Vision
  • 7. AMP – Education and Mentoring – Track Listing Copyright © 2018 MaxAgility Corporation 7 Track Name Audience Agile Team Facilitator (ATF) Agile Coaches (CEC, CTC), ScrumMasters (CSM), Kanban Masters Agile Product Owner (APO) Product Owners (CSPO), Product Managers, Chief Product Owners, Portfolio Managers Agile Team Member (ATM) Dev, Ops, All Agile Team Member personnel Agile Dev Management (ADM) Dev Managers, Directors, Senior Directors, Executives* Agile Program & Release Mgmt (APR) Project Managers (PMP), Program Managers, Release Train Engineers (SAFe SA, LeSS), Portfolio Managers Agile ENgineering (AEN) Agile Engineering Leadership and Team Members (Architects). Includes CI, CD, TDD, etc.
  • 8. Copyright © 2018 MaxAgility Corporation 8
  • 9. What do you think is a Manager’s #1 question in an Agile Transformation? 9 Copyright © 2018 MaxAgility Corporation “How does my role change in an Agile world?”
  • 10. O b s t a c l e R e m o v e rF u n : M a k e W o r k p l a c e E n j o y a b l e R e w a r d Te a m M e n t o r & C o a c h Te a m Agile Managers “FORM” the environment for successful transformations: 10 Copyright © 2018 MaxAgility Corporation
  • 11. I get by with a little help from my friends 11Copyright © 2018 MaxAgility Corporation • James Prieto • Jason Covington • Sasha (Alex) Frumkin • Simon Chesney • Carla Gizzi • Chris Gagne • David Bakhtnia • Danny Ortiz-Wills • Emilia Breton
  • 12. Each “Station” will have a Facilitator Carla Gizzi
  • 13. Using our model, we’re going to teach you how to teach others! #payitforward
  • 14. Fun work environment Make your Workplace Enjoyable 14Copyright © 2018 MaxAgility Corporation
  • 15. F u n : M a k e W o r k p l a c e E n j o y a b l e Agile Managers “FORM” the environment for successful transformations: 15 Copyright © 2018 MaxAgility Corporation Leadership is responsible for creating an Agile Ecosystem that is Fun! Create a compelling, thriving workplace where people want to come in to work every day.
  • 16. 16 Fun workplace?!? Why? Create Agile CoE Grow Scrum Masters Educate Everyone Cultivate Community Measure Progress Copyright © 2018 MaxAgility Corporation 43% greater productivity (Hay Group) 33% higher profitability (Gallup) 37% increase in sales (Shawn Achor - Harvard) 300% more innovative (HBR) 51% lower staff turnover (Gallup) 66% lower sick leave (Forbes) 125% less burnout (HBR) “Happy employees are productive employees!”
  • 18. Divide evenly across the stations in the room!
  • 19. Facilitators will help you brainstorm on ideas to … Make your Workplace Fun! Fun Obstacle Remover Reward Team Mentor & Coach Team Six minutes for group exercise
  • 20. Obstacle Remover 20Copyright © 2018 MaxAgility Corporation
  • 21. Agile Managers “FORM” the environment for successful transformations: 21 Copyright © 2018 MaxAgility Corporation O b s t a c l e R e m o v e r When Team & ScrumMaster cannot remove Obstacles, Functional Managers are the next level of escalation! Obstacles include removing barriers in workplace to attain “Happy employees are productive employees.”
  • 22. Fun Facts! Teams that remove their Obstacles in less than 24 hours double their Velocity! 22Copyright © 2018 MaxAgility Corporation
  • 23. Anatomy of an Obstacle Board Obstacle Board 4. Obstacles Smashed 2. Obstacles Returned to Team 1. New Obstacles 3. Obstacles Being Worked 1. SMs place new Obstacles in the "New Obstacle" area. SM starts with Team Board and then moves for additional support to the SoS/Product board then to the Director board 2. If the owner of the Obstacle board does not understand the request or understands it is not their area of responsibility, they move it to the "Return to Team" area with a 3. Obstacles being worked are placed in the working area by the working team and assigned to a single owner. Status is often written as progress is made. 4. When the assigned owner convinces the SM that an Obstacle is closed, the SM will move the item to the "Completed" area. Only the SM can accept Obstacle as closed and remove the Obstacle from board. Written Obstacle format: 1) Obstacle: Build Machine broken 2) Impact: Builds can't be built and the full team is blocked 3) What's Needed: Need new server with xyz specs <Date if other than ASAP>. 4) Previous Owner: <Owner from last board> 5) Project: PCCE 6) Date Promoted/Raised: 4-22-16/4-2-16 7) ScrumMaster: S.M. Awesome If the written Obstacle is not clear then the resolution will be slowed down. 23
  • 24. Let’s brainstorm on ideas to … Remove Obstacles! Fun Obstacle Remover Reward Team Mentor & Coach Team Six minutes for group exercise
  • 25. Reward Team 25Copyright © 2018 MaxAgility Corporation
  • 26. Agile Managers “FORM” the environment for successful transformations: 26 Copyright © 2018 MaxAgility Corporation R e w a r d Te a m Leadership must change the mindset from rewarding individuals primarily to rewarding teams primarily! While rewarding individuals is still a good thing, the more important thing is to motivate team-based behaviors.
  • 27. W h o d o e s n ’ t l o v e c h o c o l a t e ? B o w l i n g ? M o v i e n i g h t s c a n b e f u n ! Te a m h i k e , a n y o n e ? Reward the Team!
  • 29. Let’s brainstorm on ideas to … Reward the Team! Fun Obstacle Remover Reward Team Mentor & Coach Team Six minutes for group exercise
  • 30. Mentor & coach teams 30Copyright © 2018 MaxAgility Corporation
  • 31. Agile Managers “FORM” the environment for successful transformations: 31 Copyright © 2018 MaxAgility Corporation If a Functional Manager has a technical background this can continue to be a technical mentoring relationship This is primarily about becoming a “professional work / life Coach.” Employees are whole beings who have families and problems and must know that their direct Leadership authentically cares for them. M e n t o r & C o a c h Te a m
  • 32. 32 Backlog: Increase Employee Engagement – Gallup’s “Q12” Metrics Create Agile CoE Grow Scrum Masters Educate Everyone Cultivate Community Measure Progress Every six months, ask each person on the team these questions rated on scale of 1 to 5: 1. Do I know what is expected of me at work? 2. Do I have the materials and equipment I need to do my work right? 3. At work, do I have the opportunity to do what I do best everyday? 4. In the last seven days, have I received recognition or praise for good work? 5. Does my supervisor or someone at work seem to care about me as a person? Copyright © 2018 MaxAgility Corporation
  • 33. 33 Increase Employee Engagement – Gallup’s “Q12” (Cont’d) Create Agile CoE Grow Scrum Masters Educate Everyone Cultivate Community Measure Progress 6. Is there someone at work who encourages my development? 7. At work, do my opinions seem to count? 8. Does the mission of my company make me feel like my work is important? 9. Are my co-workers committed to doing quality work? 10. Do I have a best friend at work? 11. In the last six months, have I talked with someone about my progress? 12. This last year, have I had opportunities at work to learn and grow? Copyright © 2018 MaxAgility Corporation
  • 34. Mentoring & Coaching Team Self Learning Plan – Recommended Reading Agile Change Agents • Coaching Agile Teams by Lyssa Adkins, Drive by Dan Pink, XLR8 by John Kotter Product Owners • User Stories Applied by Mike Cohn Architects • Clean Code by Robert Martin Leadership • Management 3.0 by Jurgen Appelo Copyright © 2018 MaxAgility Corporation 34
  • 35. Let’s brainstorm on ideas to … Mentor & coach the Team! Fun Obstacle Remover Reward Team Mentor & Coach Team Six minutes for group exercise
  • 36. Who has *courage* and wants to tell everybody what FORM means? (2m)
  • 37. Report out time! Pick one person from your station and summarize your FORM highlights! (2m each station)
  • 38. Capture what you can do to implement FORM at your company! (6m)
  • 39. Before you go … How can we improve this session for next time?
  • 40. Event Feedback – Anonymous Vote! Copyright © 2018 MaxAgility Corporation 40 1. How likely is it that you would recommend this event to a friend or colleague? 2. What changes would the Presenter have to make for you to give it a higher rating?
  • 41. Thank you! How Leadership can ‘FORM’ an Agile Ecosystem Brian M. Wills – President, MaxAgility Corporation / VP, RomeAgile, Agile Transformation Services Enterprise Agile Coach, ICP-Agile Coach CSM, CSPO, CSP, SAFe SPC, PMP, Certified Large Scale Scrum (LeSS) Practitioner (CLP)